Software Test Analyst Resume
Greensboro, NC
SUMMARY
Conscientious self motivated Information Technology Professional with twelve years of experience in Quality Assurance analysis and testing. Experienced in all Software Development Life Cycle (SDLC) phases. Skilled in manual and automation testing. Provided service for E-commerce, Financial, Telecommunications company, Point of Sales system, and Education institution.
TECHNICAL SKILLSQA Manual Testing (8 years)
QA Automated Testing (4 years)
Applications
E-Commerce Web Stores (15 months)
Digital Media (3 months)
Banking Cash Management (8 months)
Point-of-Sale System (2 years)
PeopleSoft HRMS (6 ½ years)
Cellular Billing (1 year)
Test Management Systems
Quality Center (2 years)
TestDirector (3 years)
ClearQuest (2 years)
Jira (2 months)
Automated Testing Tool
WinRunner (4 years)
Databases
SQL Server (2 years)
Oracle SQL*Plus (5 years)
Operating Systems
Microsoft windows 95, 98, 2000, Windows NT 4.0, Windows XP, UNIX, MVS OS / JS3 subsystem (Mainframe)
JDA on AS400 Computer (15 months)
PROFESSIONAL EXPERIENCE
Confidential, Greensboro, NC Sept 2009 - Present
Software Test Analyst
Responsibilities
Develop and execute test cases for PIM (Product Information Management) version 6 application for QVC Inc.; one of the largest multimedia retailers in the world.
Confidential, Greensboro, NC June 2009- Sept 2009
Software Test Analyst
Responsibilities
Developed and executed test cases for PeopleSoft HRMS version 9 application for QVC Inc.; one of the largest multimedia retailers in the world.
Software Business Test Analyst
Responsibilities
Developed and executed Web store test cases for Global Sports Inc., which provides e-commerce solutions for approximately 80 partners. Logged and reported defects using Mercury Quality Center. Performed thorough batch testing to verify inventory feed transactions, order status and returns using the AS400 JDA tool. Used SQL PLUS to select data.
Software Test Analyst
Responsibilities
Designed and implemented quality for MIT (Massachusetts Institute of Technology) Digital Media Enterprise Multimedia Management ApplicationThalia. Developed Test Design specification from Thalia Requirements Functional Specification. Created test cases from Test Design specification. Executed test cases for Thalia application. Logged and reported defects using Jira.
Accomplishments
Tested MIT's Information Services & Technology Web 2.0 Enterprise Multimedia Management ApplicationThalia that received Infoworld Award. MIT partnered with Questcon Technologies to validate the application before releasing to MIT\'s departments.
Confidential, Charlotte, NC August 2006 - April 2007
Senior Tester
Responsibilities
Developed and executed test cases for banking solutions for Wachovia Connections online cash management service application.Logged and reported defects using Mercury Quality Center.Tools used: SQL Server, Microsoft Office products.
Confidential, Greensboro, NC October 2004 - August 2006
SQA Technician
Responsibilities
Set up Passport Point of Sale site for testing application. Installed software for Windows XP Operating System and Passport Point of Sale application. Executed test scripts, identified and reported modifications required to code for the Passport POS system through integration testing, functional testing, regression testing, rework testing, and environmental testing. Executed XML files/Back Office Interface, tested Migrations, applied and validated Software Patch Version. Tools Used: SQL Server, Microsoft Office products, Passport Point-of-Sale System, ClearQuest.
Confidential, Greensboro, NC October 2002 - September 2004
Teacher Assistant
Confidential, McLeansville, NC July 1995 - December 2001
Senior Technical Associate (System Tester)
Responsibilities
Created and maintained automated test scripts using WinRunner (TSL Programming Language) and managing both manual and automated test cases in TestDirector. Created test design and test case specifications from requirements. Performed Test Design Inspections and executed test cases. Identified and reported modifications required to production code through system testing. Performed Front-end and Batch testing. Implemented test case documentation in support of software development life cycle (SDLC) during the planning, test execution and reporting of test activities for system and regression cycles. Broad knowledge of the HRMS PeopleSoft product with 6½ years experience with HRMS PeopleSoft. Web 8.0 and client-server version products. Used Oracle version 8.0, Oracle SQL*Plus (Windows Version).
Confidential, Greensboro, NC
Application Support Analyst/Quality Assurance Analyst May 1994 - July 1995
Responsibilities
Performed System Testing for Cellular Billing application.
Confidential, McLeansville, NC January 1985 - March 1994
Computer Operator
COMMUNITY ACTIVITIES
Confidential, Greensboro, NC January 2001 - Present
Continuing Education Instructor - Teach Word, Excel, and PowerPoint.
EDUCATION
Degree: BS; Major: Computer Science, Graduation Date: May 1991