Quality Assurance Manager

• QA Project Management
• Test Plans and Cases
• Release Management
• Mobile Technologies
• Strategic & Tactical Planning
• Team-Building
• Training and Presentations
• Customer Interaction

Results-oriented, detail-focused Quality Assurance Manager with over 14 years of experience in positions of increasing responsibility starting as an Electronics Technician and culminating in position as Quality Assurance Manager. Proficient at establishing trusting business relationships, working effectively with individuals and groups and in acting as liaison between internal business and development teams and external customers. Skilled at problem-solving and in the development and implementation of new methods and procedures. Earned reputation for,"being the orchestra leader who brings everyone together". Extensive experience in Software Development Life Cycle. Experience in leading and motivating the in-house and off-shore operations, development and QA teams. Broad experience in maintaining a team of highly talented professionals and state of the art systems. Knowledge and experience in current Mobile Technologies and testing processes.

Professional Experience

Confidential New York, NY
Quality Assurance Manager: 2006 - Present

Hands-on Quality Assurance Manager reporting directly to the CTO of Maler Inc. Maler Inc is a software development firm that specializes in design, development and support of state of the art software packages utilizing the latest technologies. Primary responsibilities are managing a team of Quality Assurance Professionals to ensure their performance meets or exceed company standards while maintaining client satisfaction, working with project managers to assure projects are completed on time and on budget. Responsible for a complete Quality Assurance Cycle including design of test plans, cases and execution of unit, integration, regression, user acceptance and post release testing. Responsible for the evaluation of all reported bugs\\issues while assuring their assignment to proper development resources. Provided constant progress reports to the CTO to maintain proper levels of communication.

• QA Project Management: As Confidential continued to evolve in the world of Mobile technology, participated in design and testing of Zlitter Application. Zlitter Application is an Enterprise Level solution that combines Social Media, Blogging and Location Based Solutions. Zlitter was developed utilizing the latest software technologies including .NET, SQL, WPF, C#, Silverlight, WEB 2.0, iOS, Android, RIM and Windows Mobile.
• QA Manual Testing: Responsible for testing .NET/C# backend with good understanding of server logs. Preparing and modifying test data with SQL management studio. Analyzing Request/Response date for Microsoft Silverlight Web application using Web debugging tools.
• QA Automation Testing: Implementing QTP mobile UI automation testing integrated with “Perfecto Mobile" mobile cloud solution.
• Mobile Technologies Testing: Working together with Mobile Development Team to create and test one of a kind LBS Application with battery saving algorithms.
  Result:Extended Mobile Device battery life by 50% while maintaining accuracy and increasing customer satisfaction.
• Training and Presentation: Having intimate knowledge of Zlitter Application was given the responsibility to present new features to the customers and assure of successful User Acceptance Testing.
  To maintain 100% customer satisfaction, conducted regular training sessions with customer support teams.
• Team-Building: Responsible for QA staff sizing, budgeting, recruitment, mentoring, training and career development, conducting staff performance reviews, goal-setting and career development activities.

As Quality Assurance and Business Analyst was involved in design of Work Order Management and Performance Assurance Application for Field Service Engineers. Responsible for testing of Desktop .NET/WPF Application and Mobile Palm OS\\Windows Mobile Application that served as a front-end to SAP backend.
Responsible for User Interface and Business Rules testing. Data validations against SAP System. Managed release schedule and post release testing. Utilized Team Foundation Server to track and report development bugs. Responsible for the development of detailed test plans, procedures and test reports.

As a Lead Field Technician responsible for a team of field service engineers to perform Medical equipment repairs and preventive maintenance in NYC area Hospitals. Coordinate and Schedule Preventive maintenance program with customers. Prepare hospitals for JCAHO inspections. Involved in Software Development process of Clinical engineering Asset management software “STARTC"

As a Field Service Engineer responsibilities include: Installation, Repair, calibration and preventive maintenance of medical equipment. Servicing of various equipment and apparatuses, such as patient monitors, electrocardiographs, blood-gas analyzers, x-ray units, defibrillators, electrosurgical units, anesthesia apparatus, pacemakers, blood-pressure transducers, spirometers, sterilizers, diathermy equipment, in-house television systems, patient-care computers, and other related technical paraphernalia. Utilizing of Medical test equipment, Medtester 5000, Defibrillator analyzers, ESU Analyzers,BP Analyzers, Flow Analyzers, Infusion pump analyzers Tachometers, Thermometers

As an Electronics Technician responsible for troubleshooting and repair of power supplies and video monitors,
Fabrication of Remote Control cables for MRI and CT Scan systems. Utilize test equipment Digital Volt Meter, signal generator, OHM meter, frequency counter, and oscilloscope.

Education

• Associates of Science (AS) degree in Radio Electronics Engineering
• Biomedical Engineering Certification
  

Technology

PLATFORMS: Windows, Windows Server, Mac OS X
TOOLS:MICROSOFT VISUAL STUDIO,TEAM FOUNDATION SERVER, TestTrack Pro, JIRA, QTP, Ranorex Studio, Fiddler2, SQL, SAP, HTML, HTML5, JAVA SCRIPT, SENCHA TOUCH, ECLIPSE, XCODE, MS SILVERLIGHT ,WEB 2.0, VISIO, Snagit, MS OFFICE,
MOBILE: Android Devices and Tablets, iPhone, iPad, iPod Touch, Windows Mobile, Blackberry, Palm Devices

FOREIGN LANGUAGES: Russian (Fluent), Ukranian(Fluent)
USA CITIZEN