Objective:
To be associated with a Progressive Organization that gives me a scope to apply my knowledge and skills in the area of Testing of Software Applications.

Summary:

• Over 7 years of IT experience as a QA Engineer specialization in Mercury Testing tools, involved in programming, test design, test development and implementation of test procedures for Client server and web development projects.
• Complete overview on software development lifecycle (SDLC).
• Hands on experience in Agile SDLC Environment
• Ability to closely work with BA’s and Developers
• Proficient in automated testing for client/server, Internet, Intranet and web applications using automated tools such as QTP, Win Runner, Load Runner, Quality Center and Test Director.
• Expertise in manual testing of client server and web based applications
• Excellent track record of successful completion under tight deadlines.
• Expertise in Designing and Analysis of Test Plans, Test Cases and Test scenarios/scripts using industry standards for software/business application testing.
• Expertise in performing different types of testing BlackBox, Module, Integration, Stress, Volume, Regression and User Acceptance Testing (UAT).
• Proficient in writing Test Strategy for Manual, Automation and Performance testing.
• Proficient in defect tracking system, analyzing test results.
• Expertise in project management using Quality Center.
• Knowledge of C, SQL, OQL, Java Script, VBScript, HTML, XML, Shell Scripting and UNIX.
• Significant experience with Oracle, SQL Server, Gemfire and MS-Access.
• Team player with excellent interpersonal communication skills. An enthusiastic and out-going individual, with good ability to interact with colleagues.

Skills Set:

Automated Testing Tools:

HP Mercury Suit (Quick Test Pro, Quality Center, Test Directory, Win Runner and Load Runner)

Operating System:

Windows, Unix and Linux

Productivity Tools:

MS Office

Bug Tracking Tools:

Quality Center/Test Director, Team Track

Reporting Tools:

Business Objects, Crystal Reports

Scripting Languages:

HTML, CSS, XML, JavaScript, VBScript, Perl, PHP, COBOL

Languages:

C, C++, C#, SQL, OQL, Action Script, Java and PL/SQL

Web Services:

SOAP

Network Protocols:

HTTP, SMTP, TCP/IP and FTP

Servers:

ISS, Apache

Platforms:

Visual Studio 2008.net, Mainframes, PEGA

RDBMS:

DB2, SQL Server, MS Access, EMS SQL, ORACLE, Gemfire

Version Controls:

Clear case, VSS

Browsers:

MS Internet Explorer, Netscape

Education
Bachelor of technology in Electronics and Communication Engineering

Professional Experience:

Client : Confidential,Franklin Lakes, NJ
Role : Quality Analyst
Duration : Jan 12- Till Date
Project : Reduced Payment Labor and Improve Services
Description:
The ultimate goal is to automate some of the current process that requires labor to review and to present exceptions as up front as possible. The current project is a part of Medco 2.0 in Order Processing module. PEGA tool is used to implement the automation to reduce the labor payment and improve the exception services using MAR system. MAR system responds to the payments made through various channels in Medco.

Responsibilities:

• Worked in Agile Scrum SDLC methodology with each sprint spanned for Three weeks
• Involved in Daily stand up calls, Elaboration sessions, Mid-sprint demo, Sprint final demo, Retrospective meetings, Sprint estimation and planning meetings.
• Created Test scenarios and Test case documents for the user stories.
• Responsible for executing the test cases and logging the defects.
• Built effective test data covering all possible scenarios for testing the functionality of the PEGA RULE SETS.
• Involved in White Box Testing using Clipboard and Tracer Tool for testing the functionality of the PEGA RULE SETS
• Performed Services testing to verify the integration of PEGA RULE SETS with the Mainframes MAR application.
• Performed System test, Functional and Integration testing.
• Lead two offshore associates.
• Accessed multiple screens in Mainframes to view the customer details on the ARScreen based on the Customer ID’s
• Changed the user access for Cash Office Application through Mainframes for the Cash Office and Account Receivables.
• Tested the Mainframes system by making payments through Payment Centre and adjusted the payments through Cash Office Application.
• Experience with the processing of an order in the pharmaceutical company
• Automation- VBScript and QTP:
• Creation of regression test bed
• Creation of test scripts using a HYBRID CRAFT Frame work from Scratch with VBSCRIPT
• Standard and bitmap checkpoints are utilized for verification.
• Merging of Object repositories as per the requirement.
• Parameterization and utilization of Excel data sheet to load values into data table in QTP to assign values to variables.
• Created connection to database, retrieved and validated the data in database using QTP
• Utilized Environment variables to assign the values to variable in test scripts
• Followed the CRAFT standards while creating the test Scripts.
• Utilized HP QC to track, triage and update the status of the defects.
• Environment: PEGA 6.1, SQL, Oracle, Mainframes,DB2 Cash Office Application, Payment Centre, QC, QTP, VBSCRIPT Manual Testing, Agile (Scrum), Web application, Health Care & Pharmacy, Microsoft office, Web Services using SOAPUI, Windows.

Client : Confidential,Franklin Lakes, NJ
Role : Quality Analyst
Duration : Jun 11- Dec 11
Project : Clinical Universal Rules Enrollment System for Medco 2.0
Description:
Confidential,is a web based multi-tiered application designed to create and maintain clinical rules that shall be used during claim adjudication. CURES shall eliminate the clinical benefit design housed in legacy systems creating a complex configuration process, resulting in an efficient means of effectively presenting clients clinical benefit across multiple lines of business., reducing time need to configure custom criteria, and eliminate manual time consuming process of creating a package of client’s benefit plan for presenting to the client.

Responsibilities:
Extensively involved in manual and automated web testing of PEGA application.
Worked in Agile Scrum SDLC methodology with each sprint spanned for Four weeks
Involved in Daily stand up calls, Elaboration sessions, Mid-sprint demo, Sprint final demo, Retrospective meetings, Sprint estimation and planning meetings.
Used Share point to upload and share the project related files.
Created Test Scenarios and Test Case documents with reference to the User Story documents.
Used Mercury Quality Centre to log and track the Defects while executing the test cases,
Managed test plans, test scripts and test results.
Guided two offshore people in using the automation framework and issues related to automation scripts.
Interacted with Business Analysts and Developers to sync up with the requirements on the system being developed.
Regularly interacted with the Scrum Master.
Involved in Functional, Regression and Integration Testing
Performed Backend testing with OQL statements and validated the backend workflow.
Good understanding of Claims adjudication process and PBM.

• Automation- VBScript and QTP:

Developed automated test scripts using VBScript to perform Functional and Regression Testing in QTP using a HYBRID Framework.
Created standard check points to conduct verification.
Developed detailed Documentation for the Automated Scripts.
Conducted multiple cycles of Regression Testing using the automated script.
Merged multiple Object repositories to maintain the scripts.
Created Dynamic Descriptive Programming test scripts.
Reusable business components or functions are created using VBScript.
Concentrated on the performance of the script by removing memory leakages and using With Statements.

• Environment: PEGA 6.1, OQL, Oracle, QC, Manual and Automation Testing, Agile (Scrum), Web application, Health Care & Pharmacy, VB Script, QTP 11.0, automation CRAFT framework, Microsoft office, Web Services testing using SOAPUI, Windows

Client : Confidential,Seattle, WA
Role : Quality Analyst
Duration : Dec 10-Apr 11
Project : Email
Description:
Email project is a communication segment project. The main aim is to send and receive mails without any problem .Also filtering the spam and virus content from entering into user’s mailbox. Email on the web is the frontend part of Email project. Some major enhancements and new features that we handled in this project are Vacation Responder, Inbound, Outbound taglines, Phishing protection warning ,increasing advertising revenue by increasing efficiency of advertising ,simplifying the User Interface, auto-refreshing of inbox, New email arrival notification and automatic draft creation while member composes messages.

Responsibilities:
Manual:

• Responsible for creating Test plans, designing and executing test cases.
• Performed System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment.
• As a Team player worked very closely with other testers and with development team.
• Built effective test data covering all possible scenarios and added in datasheets for regression Testing.
• Coordinated the Onsite and Offshore teams to resolve issues.
• Extensively worked on creating the XML\'s for Web service testing.
• To retrieve the data from various Tables and to test the database, wrote PL/SQL Queries.
• Loaded data into an Oracle database and checked through SQL queries to check if it is added to the database.
• Performed Web Application and Web Services.
• Track and report upon testing activities, including the test case execution stage, defect status if any defects opened during execution and the testing results status.
• Carried out the customization and performance tuning for the various modules.
• Prepared Test Data and performed Positive and Negative testing.

Automation – VBScript and QTP Scripts:

• Executed the regression test cases along with testing new enhancements by using QTP and analyzed results.
• Created Test Scripts using VBScript for functional and regression test cases as per the business requirement
• Used a Data Driven approach while creating the test scripts for the components using QTP.
• Used check points and output values for Verification and validation purposes
• Parameterization is the primary concept used to create the test scripts.
• Uploaded Requirements and Excel Test Cases into Mercury Quality Center. Executed Test scripts from Test Lab by connecting to QTP
• Utilized Business components in QTP to connect to QC and use the business requirements while creating the test scripts.
• Edited the existing automation frame work and made it suitable for other daemons.

Environment: HTML, JAVA, XML, Quality Center, QTP, Agile (Rally), Different Browsers (IE, FF, chrome, Safari), SOAP UI, Linux, Windows, Toad.

Client : Confidential,Miami, FL
Role : Quality Analyst
Duration : Sept 09- Nov 10

• Project : Quality and Cost-Effective Services

Description:
Confidential, mission is to improve the health of members, members with quality, cost-effective plans and excellent member services. AvMed’s vision is to be the health plan of choice. AvMed was created in 1969 as a prepaid health care system for pilots in Miami’s aviation industry. As one of the state’s oldest and largest not-for-profit health plan, corporate culture is defined by compassionate, collaborative and ethical behavior focused on delivering superior member service.

Responsibilities:
Manual:

• Participated in Business Walkthroughs of all releases to understand change in Business functionality and its impact and to create Business Usage Scenarios.
• Actively involved in preparing Test Data, Test Scenarios, and Test Cases to test the performance of the application and executed them manually.
• Executed test cases for all releases and extracted data from logs using UNIX commands.
• Prepared Unit Test Cases and Functional Test Cases for new releases from Design Document.
• Involved in Data base and client testing.
• Handled production issues by debugging the issue and making required changes.
• Identified process gaps and suggested process improvements.
• Organized technology upgrade sessions within the team to improve knowledge.
• Define Process for System, Inter system and Regression testing activities for various environments.
• Test Management, test planning, Effort estimation and devise test strategies
• Created and Reporting Bugs, involved in every phase of Bug Life Cycle using Quality Centre. Tracked defects through to Closure. Uploaded test cases into stamp.
• Had Discussions with Developers and Analysts regarding Issues and New Functionality.
• Involved in reviews and weekly status meetings.
• Prepared Final Test reports containing test steps and snapshots of execution

Automation – Perl and QTP Scripts:

• Prepared Automation Testing Strategy.
• Involved in Automation Planning.
• Filtered Test cases for the Automation Testing.
• Developed scripts using Perl to complete regression testing.
• After completing every release updated the regression scripts with new feature test cases.
• Was an active member of automation group and had exposure to various testing techniques.
• Identified the repeated time consuming tasks & automated them to minimize the manual efforts.
• Tested Regression cases using QTP.
• Documented all the automated scripts and work.

Environment: : UNIX, Windows, C, C++ binaries, Perl, QTP, Quality Centre, Toad, SQL Server, Outlook Express, HTML, JAVA, Different Browsers, FACETS

• Client : Confidential,Dallas, TX

Role : Quality Analyst

• Duration : Sep’08 – Jun‘09
• Project : TSTMF (Trade Stocks and Trade Mutual Funds)
• Description:
• Confidential,is a leading financial firm and worked on several migration projects, enhancement projects and maintenance projects. Worked on Balances & Positions, History & Statements, order Status, Trade Stocks and Trade Mutual Funds and Profile applications.

Responsibilities:

• Involved in Manual and Automated Testing of the application.
• Involved in performing User Acceptance Testing (UAT) at the end of the test phases with the requirements collected from the user.
• Involved in the White Box Testing for testing the functionality of the code.
• Editing of automated scripts by inserting logical commands to handle complicated test scenarios.
• Involved in Performance testing, Stress testing and Web Load testing for multiple V-users of application using Load Runner 7.8.
• Created Virtual Users and Load Scenarios for the application using Load Runner 7.8.
• Coded SQL queries for accessing the database to validate the back-end data.
• Analyzed Defect Reports and work closely with Application Developers for resolving the bugs.
• As a team member, coordinated the documentation preparation activities and assured the completion of tasks/documentation milestones within the stipulated time frames.

Automation – VBScript and QTP:

• Developed Test Cases and Test Scripts in Mercury Quality Center 8.2.
• Created basic scripts from a manual test case, add verification steps to tests, manage objects in the object repository, and customize checkpoints with parameters and Data Table formulas.
• Using QTP to capture, verify and replay user interactions automatically to identify defects
• Conducted Black Box Testing (Functional Testing & Regression Testing) using Quick Test Pro 8.2.
• Used Static descriptive programming to create the test scripts and reduce the load of Object repository
• Utilized QC to manage test plans, requirements, manual test cases and QTP test scripts.

Environment: Manual, QuickTestPro 8.2, LoadRunner7.8, Quality Center 8.2, MS-Office, SQL, C#, .net, HTML, XML/XSL, JUnit IIS and Windows XP.

• Client : Confidential,India.

Role : Quality Analyst

• Duration : Aug 07 – Jun 08
• Project : Lance Forst MISC II Insurance
• Description :
• Confidential,is a leading global provider of insurance, annuities and employee benefit programs. In this project, I played a major role in testing the Enterprise COBOL programs for an insurance project. The project was basically to convert the code from COBOL in to enterprise COBOL. The unsupported version of the COBOL program is converted to Enterprise COBOL. The programs included extraction of premium details, calculation of premium and issuing of various claims for an insurance policy.

Responsibilities:
Periodic reports generated by the application for various levels of management for decision and control process. Tested some screens and functionality manually.
Functional testing was performed on the application.
Created Test plans & Test scripts using automated tool Mercury Test director.
Performed Manual Testing for verifying application functionality, User Acceptance Testing and the business processes to identify the defects.
Involved in back-end testing using DB2
Reported tracked defects with reference to severity and types.

• Environment: Manual Testing, Test director, DB2, Mainframes, LOMA 280 Certified and Windows 95/NT.

Client : Confidential,India.
Role : QA Tester
Duration : Aug 05- Jul 07
Project : Online Training Manual
Description:
This project deals with the online training manual, which is aimed at making the students familiar with the test pattern and type of questions frequently asked. Sample test contains tips for solving the questions. Student can return to the unanswered questions after taking all questions. JDBC is used for connecting the Database.

Responsibilities:
Edited the Test procedures according to the execution requirements
Involved in conversion of manual tests into automated test scripts
Performed System, Functional and User Acceptance Testing.
Involved in Manual Testing to check the applets.
Conducted Security by Checking restricted privileges and roles to the users.
Involved in checking the proper client server functionality.
Reported tracked defects with reference to severity and types.

• Automation- Win Runner with VBScript and Test Director:

Creating Test plans & Test scripts using Test Director.
Performed GUI testing and Regression using Win Runner.
Interfacing with developers and reporting the software bugs through Test Director.
Created the regression test bed for automatable test cases
Multiple cycles of automated scripts for a numbers of versions of the project
Enhancing the test scripts using loops and conditional statements

• Environment: Win Runner, Manual Testing, Test Director, HTML, Web Logic, JavaScript, Java, JDBC, Oracle, and Windows NT.