PROFESSIONAL ASSETS
(Senior Software Quality Assurance Analyst)
Senior Software Quality Assurance Analyst with over 10+ Years of diversified IT experience with emphasis on Software Quality Assurance of e-commerce, B2B, SAP, Web based and Client / Server applications

• Hands on experience in Software Testing Process, which includes Analyzing Business Specifications, developing Test Plans, Test Cases and executing Test Scripts.
• Good experience using Mercury Interactive Automated Tools like Win Runner, Quick test pro, Test Director, Quality Center, and Load Runner for Web based, SAP, Client/Server Applications.
• Having in depth technical experience of, Software Test Cycle, system testing techniques and SDLC, RUP, Ajile methodologies.
• Experience in business requirements analysis including design analysis to meet internal user requirements
• Good testing experience in ERP, JAVA, ORACLE, VB, SAP R/3, CRM, SD, SRM, MM, PP, FICO and BW.
• Proficient in System Testing, User Accepting Testing (UAT), Regression Testing, Backend and Performance Testing process of a given software application for different releases, builds and patches.
• Experience in creating Test Plans, High Level Test Documents, Test Cases, Test Procedures, developing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing the bugs.
• Strong skills in all phases of testing: Test Planning, Documentation, Test Data Set-up, Execution and Defect Analysis and Tracking. Worked extensively on creating and executing test conditions, cases and test scripts using manual/automated methods.
• Help tofurther define, implement, and supportProject Configuration Management procedures.
• Manage and control updates to the project\'s Requirements Tracking Matrix. Documentation and Periodic reporting for functionality review as well as module review.
• System Integration and Roll out execution to move the Module to the Next Operational level
• Participates in post-implementation project reviews and support. Works as liaison between users and development team by answering questions around usage, functionality and requirements
• Experience in analyzing the root cause of the problems and work with Development Team to resolve it.
• Strong in testing Database Applications with the use of PL/SQL and TOAD tools.
• Worked individually and in a team, posse's good communication and other interpersonal skills.
• Flexible and versatile to adapt to any new environment, work on any project and relocate, Highly committed, enthusiastic, creative team player possessing good interpersonal & communication skills.
• Ability to handle multiple projects simultaneously with a limited timeframe release cycle.
• Analytical and Systematic thinking ability with a Goal and Solution oriented approach
• Experience in coordinating all team test events, documented and reported all team test results, identified required corrective actions, and participated in engineering and formal tests. Responsible for upper feature level system documentation & new product development, test case development and execution.
• Worked on projects through complete implementation cycle. & Go live phases.

TECHNICAL EXPERIENCE

Operating Systems: WINDOWS 2000/NT/XP/98, UNIX, MVS/ESA, and MS-DOS
Programming Languages/C++, JAVA, MF-COBOL, PL/SQL
RDBMS: Oracle 9/8/7.x, SYBASE, MS-ACCESS
GUI's: Developer 2000, Visual Basic 5.0/6.0
SAP: R/3 Sales & Distribution, SAP CRM, SRM
IBM Mainframe: DB2, IMS DB/DC, JCL.TSO/ISPF, QMF, File-aid, CA-7
E-commerce skills HTML, XML
Testing Tools: Win Runner 7.5, QTP, Load Runner 8.0,TAO, Rational Robort, Test Director 7.6, HP QC.
Reporting Tools: Business Objects, ETL, Oracle Reports
Hardware: UNIX Workstation, IBM-3090 and ES-9000
Packages & Others: MS-Office, MS Project, Novel Netware, Doors, Clear case, ClearQuest, PVCS, Bugzilla

PROFESSIONAL EXPERIENCE
Industry: Confidential, Houston, TX Mar'09 to Present
Role: Test manager

• Working as a Team lead and co-coordinating with Global team members on the EDS MADO Integration Project with off shore and on shore team.
• Conducting the daily and Weekly SCIT meetings during the SIT and sending the daily meeting minutes to the manager and follow up with team for action items.
• Developed Test Plan and Test Cases on functional and Technical specifications and Business Requirements.
• Created Test cases and Change requests on HPQC and assigning to responsible team/Members.
• Reviewing functional and technical documents, follow-up with developers during the different test phases.
• Preparing the planning activity sheets for coming testing phases and Kick- off.
• Coordinating with other team members and Created E2E Scenarios.
• Created master data and Products set up document and different testing scenarios each region wise like APJ, EMEA, AMS.
• Created test scenarios for unit testing and integration testing for all business processes and getting the sign-off after successful completion of testing
• Testing the functionality of SAP applications.
• Performing and reviewing on manual and automation scripts and executing scripts, manual as well as automated scripts. Worked with the business team during Business acceptance testing and users during UAT testing
• Quality Center is used as Test management and defect tracking tool
• Worked as a Test coordinator managing between the testing team of EMEA, APJ regions and US project
• Handling multiple projects and Very good working experience with HP Quality center.

Environment: ECC6.0, SAP TAO, HP Quality Center,

Industry: Client: Confidential, Dallas, TX Oct'08 to Feb'09
Role: Team Lead
Worked as team lead and co-coordinated with offshore and on shore team.
Analyzed the Business Requirements based on functional and Technical Specifications and uploaded them to the Quality Center.

• Conducted the daily and Weekly status meeting and updating the test cases in Quality center.
• Preparing the planning activity sheets for coming testing phases and Kick- off.
• Solution Manager and Quality Center is used as Project Management Tool, Document repository and Test Management (Business Requirements, BPT Components, Test Plan, Analysis, Reports and Defect Tracking) tool.
• Validated the functionality of SAP applications.
• Performing and reviewing on manual and automation scripts and executing scripts, manual as well as automated scripts.
• Worked on Process Automation.
• Responsibility includes Assignment, Train and Mentor team of 11 QA Member.
• Reviewing functional and technical documents, follow-up with developers during the different test phases.
• Designed Automation Projects and Implemented Successfully using QTP.

Environment: Oracle 9i, ECC5.0, QTP,TAO, LOAD RUNNER, HP Quality Center

Industry: Confidential, (EDS, Plano TX)
Role: Team Lead Aug'07 to Sept'08
Responsibilities/Deliverables:

• Involved in defining the Global Delivery Model.
• Involved in analyzing, writing process flows and best practices.
• Managed the functional and technical testing teams to construct the test cases and process flows for interfaces, forms, reporting for RICEF and the enhancement of functional specifications to resolve GAPS and FSs.
• Worked on business requirements analysis including design analysis to meet internal user requirements
• Provided the analysis of existing processes of CRM, SD, MM, FICO, SRM, BW templates and best practices.
• Worked closely with the ABAP and Xcel team to test and ensure specs were adhered to in designing the interfaces and trouble shooting of the issues.
• Created the business components test scripts, based on test cases and uploaded them to Quality center business components module using SAP TAO Tool.
• Prepared and run the consolidated automated business Process test script as per Business Process flow in the Quality Center Test plan module and analyzed the test results
• Assessed SAP and third party testing tools to include in Global Delivery Model used tools and processes.
• Involved in Database testing using TOAD, Query Analyzer, and Oracle SQL Developer
• Working and managing the offshore team.
• Involved in designing overall Test Strategy for Testing Tool Assessment with QTP and other tools.
• Create Performance Test Plan and script based on requirements
• Worked with solution manager.
• Involved in training BCP's for the teams to explain the Best practices of SAP.
• Evaluated technology usage and recommend improvements and develop and implement information technology standards and governing procedures.
• Developed the flow charts for testing RICEF objects.
• Developed the flow charts for testing MDM development.

Environment: Java, Servlets, JSP, EJB, Oracle 9i, XML, HTML 4.0, UML, Rational Rose, CVS, DHTML, JavaScript, Sun Solaris 9.0, ECC5.0 ,CRM 5.0,HCM ,QTP, LOAD RUNNER, SAP TAO Tool, Quality Center .

Confidential, Herndon, VA July '07 to Aug'07
Role: Sr. QA Engineer

• Worked as a Short term IBM Consultant for DOI FBMS Project
• Tested the different Scenarios in Sap and java, EJB and SD, FICO and SRM and java applications.
• Involved in Analyzing, reviewing Test cases and ADD's for Business Requirements and Change Request's provided by the Client.
• Testing of Master Data, Customer Master, Material Master, attending ABAP team Tech code reviews, Field Control for Customer, Material Master, and Customer-Material Info Record
• Testing of Sales Document Processing, Sales Document Types, Item Categories and Schedule Line Categories
• Created Automated Test cases using Quick Test Professional for Different Modules with existing manual test cases and performed the load testing.
• Used IBM Rational tools for the Test cases management.
• Prepared User Training manual and trained the users on QTP.

Management Dynamics, Rockville, MD Jan'00 to May'07
QA Team lead (Worked as a Sr. QAEngineer/Team Lead at MDI and involved in different Projects)
Trade Collaborator is an integrated solution for export and import. It streamlines operational processes, ensure regulatory compliance, minimize delays at borders and help companies manage their import and export processes end-to end.
Project 1: Trade Export:
I have been involved in testing Export Solutions Module which simplifies and automates the export process, thereby helping organizations expand e-Commerce beyond the national borders. It offers such options as denied party screening, license determination, shipment consolidation, letter of credit management, Customs AES filing, shipping document creation and automated document distribution.
Role & Responsibilities include:

• Analyze the Design, Architecture Documents, Business Requirement Documents (BRD), Use Cases and Software Requirement Specification (SRS) and create test plan
• Responsible for creating test plans, test scenarios and preparation of thorough documentation and documenting test cases to accomplish complete testing coverage.
• Responsible for system testing, integration testing, regression testing, stress/volume testing, integration, & security testing.
• Written UnixScripts to setup the Test Data in the Product Test environment Proficiency in writing UNIX Shell scripts and SQL for verification of data transactions and reports. Knowledge of IBM Tivoli server.
• Wrote SQL, PL/SQL Scripts, used oracle 8i under UNIX environment.
• Data transformation using FTP / Import / Export and using UNIX commands and different file systems like GPFS, NTFS, and ext3.
• Prepared automated test scripts, with the help of Mercury test tool QTP, as per the application functionality.
• Very good experience in Load and Performance testing, test case development and test planning.
• Tested compatibility of software under various browsers and knowledge various Protocols
• Performed Load testing and volume testing with Load Runner including VUgen scripting on Various Web Applications built on different technologies.
• Execute Load Tests working with other infrastructure teams to assist in monitoring.
• Analyze results of Load Tests and make correlations with system resource feedback.
• Draw conclusions and recommendations from test results to produce reports on Performance of system
• Performed testing activities includes system, regression, and cross platform testing.
• Handling Change Requests and Change in Scenarios and testing through to the Go-Live Mode
• Good Understanding of SAP & Siebel Integration as well as SAP integration with any web based applications
• Tested data consistency, data integration, and data validation.
• Responsible for SAP & its integration testing with Trade Collaborator.
• Responsible to the SAP development team for developing testing strategies and cases, conducting testing and reporting on results in support of the SAP R3 deployment.
• Participated in the implementation of SAP software, tested SAP Functionalities in SD,MM, PP, CRM, FICO
• Expertise in SAP configuration or development in one or more SAP process areas. Tested Organizational elements like Sales Organization, Distribution Channel, and Division.
• Used CATT for uploading test data. Tested Organizational elements like
• Working knowledge of general SAP test strategies
• Worked as a Test coordinator managing between the testing team of offshore project and US project.
• Participates in post-implementation project reviews and support. Works as liaison between users and development team by answering questions around usage, functionality and requirements
• Involved in testing to get the certification from census for Customs AES module.
• Project participation begins with Requirements Phase ensuring requirements are clearly defined and testable.
• Execution of scripts include progress reporting, defect tracking and risk assessments.
• Bug reporting and tracking them to completion, which involves in coordinating between the development and support group.
• Provides production support and assists developers in problem determination and analysis...
• Managed test plan, test cases using Quality Center and Reported bugs to development team and Verified fixes with each build.
• Experienced in developing organizational processes, plans, and procedures leading to CMMi Level 2
• Aided the business team during Business acceptance testing and users during UAT testing...
• SAP implementations, using automated multi-module regression tests. Proficient in with test plans,Test cases writing and defect management
• Conducted the reviews, & technical walk through sessions. Support and review process for all project Deliverables. Help to coordinate monthly and weekly project status reporting
• Experience of implementation or sap support in a functional role

Technology: JSP 2.0, Servlets, Struts, Java Beans Oracle 8i, XML, J2EE, EJB, Web logic 6.1, Unix, Shell Scripting, Toad, Web Sphere, Power Builder, PVCS, SAP CRM 4.0, SAP R/3 4.6C,Oracle 9iAS,Clear Case, Clear Quest,Win Runner 7.5,QTP , Load Runner ,TAO, Mercury Quality center and Test Director 8.0.

Project 2: AllTradeSM for ABNAMRO Bank
AllTradeSM is the first e-commerce application created by a bank that provides an end-to-end cross-border trade solution. The application addresses companies\' global supply chain management processes by automating the risk mitigation, financing, fulfillment and settlement functions. AllTradeSM incorporates special value-added capabilities, such as calculating landed costs for shipments, identifying import and export licenses, automatically verifying performance, and expediting customs processing by creating and verifying documentation.
Role and Contribution:

• Responsible for the quality throughout Software Development Life Cycle, such as Test Plans and Designs. Developed Test Cases and Test Procedure Using Quality Center.
• Performed functional testing, Integration testing, System testing, Regression testing.
• Worked as a Test coordinator managing between the testing team of Offshore and US project
• Implemented Automated testing using Win Runner.
• Worked on projects through complete implementation cycle. & Go live of the project
• Tested mapping of the elements in the forms vs. application.
• Tested for various browser configurations and settings. Tested for different acrobat versions.
• Tested for different application server including Web logic, Webspere and Oracle.
• Responsible for testing the Scheduler module. Tested the workflow engine that provides task and event management for supporting efficient Operations. Generated documents through auto e-mail and auto print.
• Tested the Scheduler module ensures that tasks are completed by responsible personnel on a timely basis.
• Tested for different email servers including ms exchange and lotus.

Technology: Java 2/ XML, Oracle 8i, Rational Robert, UNIX

Client: Confidential, New Jersey, Consultant. Aug' 98 to Sept' 99
Residential Marketing Management System (RMMS)
The RMMS (Residence Marketing Management System) is an information management system that contains residence telephone customer data. It serves as repository for all residential long distance customer information and includes information used to promote and process long distances services offer by AT & T
Role & Responsibilities include:

• Involved in analyzing system specifications, designing and development of test plans
• Analyzing business requirements to develop functional and detail design specifications of the application.
• Creating and implementing test plans and scripts based on technical specifications and business

Requirements.

• Performed Multi user testing, Regression testing and System testing.
• Analyze customer-supplied examples of problems.
• Run CDR process to view RMMS customer accounts as needed.
• Determine the impact of the problem Group the problem into one of three categories (high,Medium, or low) for scheduling.
• Run OCP (Optional Calling plans) True Up process a quarterly basis.

Technology: UNIX, WindowsNT, ClearQuest, Oracle, MVS, COBOL, DB2, CL, VSAM, CICS, and FILE-AID

Confidential, Hyderabad, India Jan'98 to May'98

Worked as a Manual Tester on a banking application for VASAVI BANK which maintained various types of savings, current, Mortgages, Loans and recurring deposit accounts for the bank's account holders
Role & Responsibilities Include:

• Created Test Plan and detailed Test Procedures for the application.
• Conducted data integrity testing by extensive use of SQL.
• Conducted GUI testing, System testing and Regression testing manually.
• Investigated, noted and collated information on software bugs and reported the same to developers.

Technology: VB, Oracle, Manual Testing.

Confidential, Hyderabad. May'96 to Dec'97. SuranaTelecom has various divisions like software, hardware, Fiber Optics and Jelly filled telephone cable.

This project was developed using MS-COBOL for the Diagnostic management system for the hospital.

• It meets the day-to-day activities of the diagnostic center of a Hospital.
  Involved in System Study, Analysis, Implementation and testing of the application.
• Involved in analyzing the root cause of the problems and work with team to resolve it

This project was developed using Oracle for the inventory of the Organization. The system is designed to monitor the inventory of the organization. The system records all stores transactions like material receipt against purchase order, material issue (Issue Voucher), stock adjustment voucher, material return to stores, material receipt / issue to the production unit.

• Involved in Design, Development Implementation and testing of the application
• Involved extensively with conducting Integration, Functional, GUI, Performance and Stress testing of the

Application.
Project 3: Fiber Optics Cable Division:
Worked as a Sr. Quality Assurance Engineer for Surana telecom to install and test their fibre optic cables and JFTC .

• Knowledge of QC testing of Optical fiber Cable using different OTDRs.
• Knowledge of QC inspection of Jelly filled telephone cables & Liasoning with DoT (Department Of telecommunications, Govt.of India) officials to test the cables.
• Involved in getting Type Approval of 6F, 12F, 24F cable with TEC (TEC, Govt of India) & Dot.
• Involved in Type Approval of Solar Voltaic Power source for 2/15 and 4.36 communications systems.
• Involved in Erection of plant machinery for production of Optical fiber cable and testing installed testing equipment.

Confidential, Hyderabad. Jun'92 to Apr'95
Worked in different capacities from Trainee Engineer to Production Engineer, Quality Control Engineer & Software Development Team. Wing In charge of complete production and planning of "ELECTRONICS ENERGY METERS".

• Involved in process Quality Control. Written test plans and test cases for each stage of testing the Energy meter.
• Involved in planning of the production of Energy meters according to the purchase orders from the Clients.
• Involved in Testing the Energy meters software with different Energy meters.
• Involved in Preparing and executing ISO-9000 documentations and TQM
• Involved in Calibration of Machinery used in Testing and Production dealing with ETDC (Electronic Testing & Development Center Govt.of India.
• Involved in development device drives to real time systems like RTU's and Electronic Energy Meter.
• Involved in development in Current trends historic trends and report generation using SCADA (Supervisory control & data Acquisition
• Involved in getting software approval from the APSEB Board members as a team member.

Technology: C, UNIX and DOS, Dbase.

EDUCATION
Bachelor of Science (B.S.)
Post Graduate Diploma in Computer Science (PGDCA)
Work Authorization: Permanent Resident of the United States (Green Card)