OBJECTIVE:

Self-motivated, team player with over 7 years of experience in all phases of SDLC looking to work with business clients and development teams across geographies to help bridge the requirements, understand complex business processes and deliver results within aggressive time lines using business analyst and quality analyst skills.

COMPUTER SKILLS:

Languages: C, C++, VB, JAVA, .NET
Business Modeling Tools: UML, MSPS, Remedy, JIRA,
Change Management Tools: Remedy, Rational Clear Case, Clear Quest (CQ), JIRA, Mercury Quality Center (MQC), VersionOne
Testing Tools: QTP, Quality Center, Test Director, Test Track, iMacros, Selenium
Scripting Language: VB Scripts, Java Scripts
Data Analysis: Spotfire, MS Excel
Data Base: SQL Server 2005/ 2008, TOAD, SQL Developer
Other: HTML, VBScript, JavaScript, HTTP(S), Linux OS, Utility MS Office, VMware
Web services: SOAP, WSL, WCF
Debugger: Fiddler, Firebug, SQL Profiler

EXPERIENCE:

Client: Confidential,Seattle, WA

Employer: Confidential, Feb 2012 - Present

Sr Quality Assurance Engineer

• Responsible in documenting detailed product Test plan.
• Strong knowledge in working in Virtual Machine and VMWare
• Worked directly with Off shore and On Site client Product Managers, Development team and QA team.
• Experience in ETL data load.
• Performed Functional testing, Penetration testing, Non-Functional testing, System integration testing (SIT), Build Verification testing, Regression testing and Back end testing.
• Involved in Data warehouse testing.
• Responsible in documenting Test Plan, Test cases from User stories, Requirements and Change Request.
• Used testing tools like Test Track, iMacros, JIRA and Assembla.
• Strong knowledge in using SQL Server 2008
• Responsible in documenting Release document (release product to clients
• Worked directly with Production Support team and responsible in production rollout.

Client: Confidential,New York, NY
Employer: Confidential, Sep 2011 - Jan 2012
Remedy Business Analyst

• Responsible for rolling out Remedy at different HHC locations in a phased manner
• Responsible for deploying Remedy Change Management, Asset Management & Contract Management modules
• Responsible for gathering information and documenting current processes by interviewing stakeholders
• Documented Business Requirements and reviewed with Stakeholders.
• Worked with Technical leads and performed GAP analysis.
• Created System requirements and User requirements documents.
• Responsible in documenting deployment document.
• Responsible in updating Project status using MS Project.

Client: Confidential,Boston, MA
Employer: Confidential, May 2011 - Sep 2011
Quality Assurance Analyst

• Responsible in updating requirements, Process flow diagrams as per the requirements changes.
• Participated in the Requirement review meetings.
• Created Test Plan and Test cases and reviewed with Stakeholders (Sponsors, Technical lead and PMs).
• Used testing tools like Selenium, Test director and Rational ClearQuest.
• Performed Functional, Integration, User acceptance, Back End and Security testing.
• For data validation used TOAD.
• Used Test director for creating Functional and Security test cases.

Employer:Confidential,WA &Boston, MA June 2008 – May 2011
Senior Software Test Engineer and Business Analyst

• Worked on Business applications and Informatics IT applications as Quality Assurance specialist.
• Worked in Merck Knowledge Net project as Business Analyst, responsible in collecting requirements from various Merck Franchises.
• Worked directly with Merck Internal and External Stakeholders for gathering and documenting requirements.
• Maintained communication plan, requirement traceability and change control request.
• Responsible in creating Functional specification document, Use cases, Test Plan, Test cases, Test scripts.
• Experience in maintain test results and communicated with Technical and Project Manager.
• Used Microsoft Project for maintain QA schedule and resource management.
• Performed Functional, Regression, Unit, System, System Integration, Performance, User acceptance, Back end and Build release testing for .NET and Java based web applications.
• Participate in product management documentation and implementation in compliance with the software development lifecycle.
• Used Testing tools like JIRA, Test Director and Quality Center
• Used Project management and Data management tools like MS Project, MS Visio, Spotfire, Blueprint and Sharepoint.
• Used SQL server and Oracle for data validation and for back end testing.
• Performed System integration with vendor application using Web Services.
• Worked closely with End users for training and for gathering user requirements and feedbacks.

Client: Confidential,Seattle, WA
Employer: Confidential,June 2007 – June 2008
Software Test Engineer

• Worked on Patient insurance and Patient admission Mainframe application.
• Reviewed business requirements and maintained business analysis communication document.
• Documented functional requirements, quality assurance plans, and user stories.
• Worked in “Is-As” and “To-Be” system flow, and designed QA documents.
• Responsible in integration testing, integrating Mainframe and Web application (JAVA).
• Used UNIX commands for running timely reports, for viewing reports, and for submitting/ editing patient information from backend.
• Used SOAP web service for sending patient files in XML format.
• Involved in data flow diagram creation with the DBA and technical team members.
• Experience in working with HL7 message
• Used XML and XSD for transfer patient data and for validating patient information.
• Performed Functional, Regression, Integration (multiple systems internal and external) and back end testing.
• Used HP testing tools Quality Center and QTP for Manual and Automation testing.
• Experience in tracking defects, requirements and test cases using Quality center.
• Executed UNIX statements for transferring patient data.

Client: Confidential,Bothell, WA
Employer: Confidential,Oct 2006 – June 2007
QA Analyst

• Designed use cases and prototypes for an internal software web based C# /.NET application.
• Documented initial requirements and maintained the requirements matrix.
• Participated in the customer survey/questionnaire analysis and documentation.
• Created High level use cases from system requirements.
• Designed and maintained the quality assurance plan (Test Plan, Test Matrix, Testing updates).
• Used QTP for regression testing.
• Used Test director and Quality Center for Functional and System testing.
• Worked with off-shore development team, update the testing and defect reports during SCRUM meeting.
• Used Rational Clear Quest tool for defect and change request tickets.
• Strong knowledge in SQL, used for data validation.

Employer: Confidential,Chennai, India July 2003 – June 2004
Software tester Engineer / QA

• Created use cases and initial wireframes for a real estate mainframe application.
• Reviewed use case diagrams with business analysts and technical team.
• Created QA plan and collected user feedback.
• Experience in testing different real estate systems, also responsible in system integration testing.
• Tested application using an iterative methodology within short release cycles.
• Used IBM testing tools.
• Experience in using TOAD for backend testing.

EDUCATION:

Bachelor of Engineering in Instrumentation and Control Engineering
Diploma in Computer Science
Certification in Applied Business Analysis
Basics of Project Management