SUMMARY

• Senior IT Management professional with 16+ years of experience in global IT services Delivery, startup company procedures, General Management, Organization Design, Quality Assurance, Testing and Setting up Policies & Processes.
• Experience in setting up the Overall Operations, Policies, Processes, Infrastructure, PMO, QA Units and Standards for Off - Shore software development/services Start-up companies. Solid Experience in planning, managing and executing QA activities for mid-to-large scale projects involving multiple systems for successful Deliveries
• 16 years of SQA experience in all aspects of QA
• 13+ years of experience on Software Project Planning/Management from Post-sales to Post-deployment covering all aspects of SDLC requirements gathering, risk & scope management, resource planning, budgeting, and reporting.
• Proficient in Writing, Reviewing and Execution of Test Case Scenarios
• Proficient in Integration and System Test Plans Preparation
• A good knowledge and experience in Software Test Automation Process and Tools
• Proven track record in Managing Client expectations/Client Services Management for overseas clients
• Solid competencies in Teambuilding & Leadership, Managing & Motivating teams of Software/QA Engineers, Team Leads and Project Managersand Training staff on Soft Skills.
• Implementation of CMMI, member of TMMi review board, knowledge on RUP, ISO 9001 & SAS-70, Agile, ITIL and PMI PM Methodologies
• Demonstrated ability to work unsupervised, taking a proactive, goal-oriented approach, work under pressure to meet deadlines individually & in collaboration with other teams in any working environment/culture.
• Strong background in Financial Services (Capital Markets & Investment), eBilling, Sales Force Automation and Retail
• Ability to quickly master new software, domains and apply full range of capabilities.

Technical Skills

Technologies MS Visual Studio, C++, MS Share Point

Applications MS Word/Excel, PowerPoint, MS Access, Lotus Notes, MS Project, WebSphere/MQ, XPlanner, Bugzilla, JIRA, SVN, TFS

Databases SQL Server 2000/5, DB2, MySQL, ORACLE9

Software Testing Tools QTP 9.2, Compuware CARS, HP Quality Center, Test Director, Rational (Purify, Test, Clear Quest), HP Load Runner, WinRunner, JMeter, Selenium

Processes/Standards SEI CMMI, ISO9001, SAS70, PMI PM, RUP, MSF, Six-Sigma, Agile/Scrum, TMMi, Agile methodologies

PROFESSIONAL EXPERIENCE

Confidential

Confidential, Technologies headquartered in Austin, Texas, U.S.A, is a software design and development company which specializes in outsourced IT services and a leading provider of innovative technology solutions for mobile marketing, mobile advertising and mobile mass communication and online stock trading application (ATrad).

Senior SQA Consultant (location Princeton, New Jersey-U.S.A)

Responsibilities

• Product feature requirements documentation (Business Requirements) & Gap analysis with existing products for next version of Atrade Web Online, Mobile, iPhone and iPad products.
• Formulating the Acceptance Test Strategy and Plan for the next version updates to the customers
• Review existing Test Plans/Test Cases and suggest improvements
• Consultant for improving PMO/Delivery management processes

Confidential

Confidential, is a Dubai based company & a subsidiary of National Technology Group Saudi Arabia. NTG is a multinational conglomerate group with over 20 specialized ICT businesses, having direct and joint venture operations in the Middle East, India, Pakistan, Sri Lanka and USA. Direct FN (Pvt.) Ltd. is the development center for a world class complete end-to-end e-trading solution that empowers investors to trade securities online branded as "Mubasher".

Delivery Manager/QA (location Colombo, Sri Lanka)

Responsibilities

• Manage & Lead a team of over 50 professional QA Software Engineers
• Product Delivery of Direct FN Online Stock Brokerage Solutions/Trading applications (equity & derivatives) for Middle East, Indonesia, India & Pakistan markets.
• Managing / tracking issues and risks, tracking product deliverable status, tracking and maintaining action items, and providing general Project Management support to a project team.
• Prepare responses for RFPs and communicate with Client Management teams on clarifications and analyzing the gap of business requirements with product requirements.
• Project Planning, Estimation, Test Planning, developing Test Suites & Testing for Trading Software products for Web, Desktop, Mobile and iPhone applications.
• Member of the SEPG & Process Excellence Committee (PEC), drive/ improve Software Product Development Processes
• Setting up the QA procedures, Quality Guidelines for Projects/Process
• Coordinate with a Technical Leads/Technical PM's for successful deliveries of Mubasher Trade Software
• Identify, track, manage and resolve project issues as they arise
• Test Automation planning and test scripting using HP Quick Test Professional (QTP), Selenium and Performance/Load testing using JMeter/LoadRunner
• Interviewing & Hiring the recruits and conducting Team/Staff appraisal and performance reviews

Confidential

Confidential, is a SEI CMMI Level 3 certified company, a leading provider of global technology innovation services headquartered in San Jose, California and has technology development and research centers in the USA, Malaysia and Sri Lanka. Zone24x7 specialized in Retail Industry Solutions and application suite, Mobility Solutions - Embedded Software Development, Systems Integration and Technical Consultancy and Technology Outsourcing and Project Management Services.

Manager QA (Locations: Colombo Sri Lanka and Atlanta, Georgia-U.S.A)

Responsibilities

• Setting up the overall Company Operations, Structure, QA Unit, QA procedures, Quality Guidelines for Projects/Process as a Senior Management Team
• Coordinate senior management support to Service Delivery Managers in the following capacity: Service Level Management and negotiation, project management, reporting and documentation.
• Formulating and managing the 'ZoNe' Process of the company
• Prepare Project Proposals/RFP responses (for private and government projects), Project Plans/Schedules and Project Management in the PMO office
• Monitoring Projects performance against the QA Plan, monitoring quality metrics, and ensuring the quality of Project Deliverables
• Managing / tracking issues and risks, tracking project deliverable status, tracking and maintaining action items, and providing general PMO support to a project team.
• Drove the CMMI Level 3 implementation being a member of the core SEPG team
• Manage & Lead team of professional QA Engineers, Interviewing & Hiring, Team appraisal and performance review
• Test Planning, developing Test Suites & Testing Web, eCommerce based projects
• Test Planning & Testing embedded/PDA based projects
• SDLC Process improvements, defining KPI/measurements and Process Audits
• Test Automation using QTP and leading test automation engineers on custom development.
• Conducted Functionality and Regression testing of the application using QTP
• Defect reporting and issues handling on Quality Center
• Lead Load/Performance Testing using Load Runner
• Change management and tracking using IBM Rational Clear Quest
• Performed Acceptance Testing prior to delivery for the clients
• Training staff on Internal QA, Soft Skills, Project Planning and CMMI related training.

Training Received:

• CMMI Awareness and understanding KPAs conducted by KPMG Consultants
• Software Project Management training by Anand Modwell KPMG Consultant

EMPERISE IT (Present name: DINOTAIT)

Confidential, provides innovative business solutions from enterprise mobility, sales force automation to content management solutions.

Head of Project Management & Quality Assurance - (Locations: Colombo, Sri Lanka, Auckland, New Zealand and Sydney, Australia)

Responsibilities

• Project Management, SQA & Delivery of overseas Projects (New Zealand/Australia).
• Delivery /Deployment Manage & Lead a team of Software QA Engineers
• Prepare Project Proposals/RFP responses, Project Plans/Schedules and Project Management
• Coordinate Pre-sales, Development and Deployment project activities
• Requirements gathering and documenting Functional Specifications
• Test Planning and Test Script creation for the testing phases
• Performed Acceptance Testing prior to delivery for the clients
• Design and Managed the Software Defect Tracking Management System

• Confidential, ( ) - A pilot project to customize and deliver aVya Sales software to Goodman Fielder Savory and Snacks division; Role: Project Manager
• Confidential, (Feb- May 2003) - A joint venture project with Hewlett Packard, Pivotal Inc. to develop, customize and deliver aVya Sales app. to Pivotal Corp., Australia; Role: Project Manager

IRONONE TECHNOLOGIES

Software Quality Engineering (Locations: Colombo Sri Lanka and Boston-U.S.A)

Responsibilities

• Responsible for Project Management, Project Costing, Testing/Quality Assurance, Project Delivery /Deployment
• Test Plan creation for the projects
• Performed Acceptance Testing prior to delivery for the clients
• Designing & Managing the internal process tools (Issues Tracker, Time Tracker, PM Tool)
• Member of the Senior Management Team, setting up the Company Business Operations with the U.S. based partner.
• Pre-Sales & Post-Sales, Oversee/prepare budgets and schedules for the company & software product development.
• Manage & Lead a team of 20 professional Software Engineers.
• Setup Policies & Procedures and Manage the SDLC.

Confidential

Responsibilities:

• Founding Management team member, Lead a team of professional Software Engineers in the QA Unit
• Setting up the QA Unit, test procedures, quality guidelines for projects and managing the Processes of the company
• Managing human resources of the QA Unit, growing the team to 40+ SQA Engineers
• Test Planning, developing Test Suits & Testing Client-Server, Web, eCommerce based projects
• Designing & Implementation of test scripts for automation of testing; Automation testing using WinRunner 5.01/6.0, Load Runner 5.01/6.0 & Visual Test 4.0
• QA Project Planning, Quality evaluation and stability assessment & Management
• Managing / tracking issues and risks, tracking project deliverable status, tracking and maintaining action items, and providing general Project Management support to a project team.
• Developed and managed quality metrics program for software development

Confidential, Colombo, Sri Lanka 6

Confidential, is a SEI CMMI Level 4 and ISO 9001: 2000 certified company specialized in Software Development & Systems Integration, Off-Shore Software Development and IT Education.

Systems Engineer

• Providing implementation support for Seimens-Nixdorf systems solutions