Software Quality Management Resume
Mclean, VA
Career Outline:
- Over 2 Years of experience in Information Technology with specialization in Software Quality Management and Assurance.
- Strong knowledge of B2B and B2C business environmentsin information technology and financial services.
- Good knowledge of testing the application manually according to client requirement.
- Proficient in Test Plan creation, Test case creation and Test Documentation.
- Good knowledge of testing the web based application.
- Experience in Bug tracking and reporting tool like Test Director, Rational Clear Quest and MS-Excel.
- Deep expertise in various automated testing tools such as Win Runner, Load Runner, and Test Director together with SDLC (Software Development Life Cycle).
- Involve in GUI Automation Functionality testing, System testing, Stress testing, Load testing, Backend testing, Data driven testing, Regression testing, usability testing and Integration testing.
- Perform manual testing and Black Box testing.
- Excellent knowledge of POS Systems.
- Documented technical specifications and reviewed many system documents.
- Highly motivated and a worthy team player with ability to lead, manage and work in all environments to meet target lines.
- Ability to meet deadlines, work under pressure, prioritize tasks, make decisions.
- Excellent written and oral communication skills
Technical Skills:
- Testing Tools: Win Runner, Load Runner, Rational Suite, Quick Test Pro.
- Bug Tracking Tools: Bugzilla, Mantis
- Programming Languages: C, C++,VB, SQL, PL/SQL, .Netl, ASP.
- Web Technologies: MS FrontPage, APACHE, HTML, DHTM, XML.
- Databases: SQL Server, MS Access 97/98/2000,
- OS/Platforms: Windows 95/98/NT/XP/2000, DOS.
- Networking: FTP, TCP/IP.
- Application: MS Office, Adobe Photoshop, Snagit
- Browser: IE 7-8-9, Firefox 3.5 and above, Chrome
Specific Skills Summary
Excellent understanding of the software development lifecycle and role of QA- Proficient in development and deployment of SDLC methodologies.
- Successfully managed extensive QA projects.
- Manual Testing
- System Testing
- Acceptance Testing
- Functional and GUI Testing
- Performance/Stress Testing
- Regression Testing using Automated Tools
- Black Box Testing
- Back end and Front end Testing
Experience:
Confidential, McLean, VA.QA EngineerAug 2011- September 2012
Description:
Confidential, is a stockholder-owned corporation in 1970 to keep money flowing to mortgage lenders in support of homeownership and rental housing. Freddie Mac purchases single-family and multifamily residential mortgages and mortgage-related securities, which it finances primarily by issuing mortgage pass through securities and debt instruments in the capital markets. By doing so, we ultimately help homeowners and renters get lower housing costs and better access to home financing. The project involves testing the web based application developed by Freddie Mac in Java, Windows and SQL environment.
Responsibilities:
- Writing Test plans, Test Scripts, Test cases, and documenting them along with the test results
- Testing the application in various operating environments.
- Wrote test procedures for front-end GUI Standards.
- Performed end-to-end Manual Testing.
- Performed security testing manually.
- Manual Testing for checking the flow of the application functionality.
- Performed Regression Testing, Functionality Testing and Security Testing.
- Performed Backend Testing by writing and executing SQL queries.
- Created test cases, executed and recorded results of test cases.
- Worked closely with developers in reproducing bugs reported.
- Reporting, tracking and documenting bugs with Bugzilla.
- Actively participated Walkthrough and Inspection meetings.
- Working with product development, program management and product management.
Environment:
- Windows 2003, 7, SQL Server, XML, Apache
Confidential, Rockville, MD.QA Tester July 2010 - June 2011
Description:
  Worked as QA Tester with Kaiser Permanente. Kaiser Permanente has   developed an exclusive web site for their existing members. Registered   Members can use their member ID to get answers to health questions,   perform research on medications, symptoms, diseases, and medical tests   in the drug and health encyclopedia, request appointments, and take a   personal health assessment. This web site has been developed using   JavaScript running on Windows NT. Back End is an Oracle database.   Performed Manual Testing for the entire application.
  Responsibilities:
- Analyzed the requirements and documented the functional requirements.
- Involved in creating Test procedures and the development of the system Test plan.
- Developed Test Cases and Test Scripts for Functionality, Stress and Regression Testing.
- Interfaced with the developers to resolve technical issues and investigated software bugs.
- Database integrity testing by executing SQL statements.
- Performed execution of the test cases manually to verify the expected results.
- Performed Configuration Testing.
- Reported defects using MS-Excel and Mantis.
Environment:
- JAVA, VB, Oracle, Rational Clear Quest, UNIX.
Confidential, Reston, VA.QA TesterFeb 2010 - May 2010
Description:
    Confidential, is a leading provider of fully integrated, wireless   communications services on the largest guaranteed, all-digital, wireless   network in the country. Nextel\'s 4-in-1 service-Nextel Digital   Cellular, Nextel Direct Connect®, Nextel Mobile Messaging and Nextel   Wireless Web-covers thousands of communities across the United States.   Project brief was to test Nextel Online Web service, an application   developed to have information available to the user anytime. User can   track stock performance, track package shipments, and phone bills online   with the use of this application. Performed end to end testing of the   application manually .
    Responsibilities:
- Understanding the user requirements through meetings and walkthroughs.
- Refining the system definition removing ambiguity
- Building the right system using Tractability matrix
- Drafted Test Strategies, Test Scripts, Test Cases on functionality of User Interface.
- Performed Manual Testing to check the integrity of Data.
- Executed Usability Testing on the application manually so that every feature can be reached in few clicks.
- Satisfied customers by carrying out Acceptance Testing.
- MS-Excel was used to report the defects.
- Environment: JavaScript, ASP, HTML, Windows 2000, Apache.
Education:
Bachelors in Business Administration 
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