PROFILE

• 8 years of Total IT Experience
• 7 years of QA Analyst Experience
• Strong Quality Center, Test Director, .Net, TFS, Visual Studio Experience

SUMMARY

• 8+ years of total experience in Analysis, Design, Development, QA Testing and Implementation of Web-based and Client-Server Applications.
• Expertise with over 7+ years of professional experience as a Software Test Engineer.
• Experience in working with Manual, Automation testing.
• Experience with all phases of Software Development Life cycle (SDLC) from Requirements Analysis to User Acceptance Testing (UAT). Performed Stress, Load, and Performance testing using Load Runner. Proficient in using various automated testing tools like Win Runner, Load Runner, QTP & Test Director.
• Implementation experience of Quality Assurance, Testing Principles, and Configuration and Change Management Disciplines.
• Well versed with the Testing Methodologies, Test Data Preparation, Maintenance and Test Deliverables. Proficient with excellent experience on Manual and Automation testing activities such as Business Requirement Analysis, Manual testing, Generating Scripts and Executing, Creation & Execution of System Test plans & Test cases with emphasis on Regression testing.
• Manual testing: Well versed with the creation and execution of System test cases, System Test plans and executing the Manual test cases in QA environment and production environment.
• Possess good leadership qualities, good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and providing best solutions. Ability to communicate at all levels of management; good persuasion/negotiation skills and consistently make a positive impression.
• Good appreciation from the client with superb problem solving and communication skills; highly motivated self-starter, a quick learner, and a team player to ensure smooth work flow between offshore and onsite team.

EDUCATION:

• Bachelors in Computer Science

TECHNICAL SKILLS:

Testing Tools

QTP, Quality Center, Rational Clear Quest, Compuware Optimal trace, MS Word/Excel, Load Runner, Test Director.

Testing Languages

VU Script, TSL & SQA Basic

Applications

MS Office, MS Access, Photoshop, MS Visio

Languages

SQL, PL/SQL, Shell Scripting, HTML, PHP, JavaScript, VB Script, Visual Basic 6.0.

Operating Systems

Linux, Windows XP, Windows'98, Windows ME.

Database

Oracle 10g/9i/8i, MS SQL Server, MYSQL, MS Access, Sybase, DB2

Hardware

Basic hardware knowledge

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA Aug 11 - Till Date
Senior Software QA Engineer

Confidential, is a Registered Investment Advisor that helps more than 350 of the world\'s leading institutional investment managers increase portfolio performance by providing timely—and time-saving—global buy and sell recommendations, customized independent research, and market advice. Our blended method of stock analysis reveals distinctive market insights that deliver actionable ideas across investing disciplines. Founded in 1963, William O\'Neil + Company is headquartered in Los Angeles, with offices in New York, Boston, Chicago, and London.

Responsibilities:

• Designing test plans, scenarios, scripts and procedures for Windows Presentation Foundation (WPF) applications.
• Testing system modifications to prepare for implementation.
• Document software defects using Microsoft Visual Studio Team Foundation Server (TFS) 2010.
• Identify, analyze, and document problems with program function, output, online screen or content.
• Perform system integration builds using TFS in development, test and production environments.
• Perform database testing of Stored Procedures and Advanced SQL queries in Microsoft SQL Server 2008.
• Attend daily SCRUM meetings to report progress of the testing team. Manage a team of three Software Testers including one offshore team member.
• Facilitate User Acceptance Testing and attend regular meetings with the UAT team from the client side. Communicate feedback and change requests to the development team.
• Provide occasional production support for the application modules gone live.

Environment: Microsoft Visual Studio 2010, Team Foundation Server 2010, Windows 7, Windows Server 2008 R2, Microsoft SQL Server 2008.

Confidential, Marina Del Rey, CA Aug 10 - Aug 11
Senior QA Analyst

Confidential, Sports and Spine Center is one of the leading facilities specializing in spine, orthopedics sports medicine in the nation. It was established in 2006 and since then it has been a prominent provider of medicines of gold standards in the country. Apart from being the most technologically advanced outpatient surgical center, their services also include next-generation diagnostics, non-surgical conservative care, pain management and rehabilitation and spinal care.

Responsibilities:

• Tested the Electronic Health Record (EHR) management system called SpineCentral.
• Performed automated testing on the application using HP Quick Test Professional.
• Designed and implemented ASP.NET scripts to migrate data from existing EHRs.
• Designed and developed dynamic PDF forms using ASP.NET for new patient registration and enrollment.
• Performed Functional, Load and Regression testing of SpineCentral application.
• Generated test scenarios, test cases and test data. Executed tests, created problem reports.
• Worked as an onsite coordinator with offshore development team to resolve issues.
• Currently involved in writing Technical Documentation for the SpineCentral application, to be used for new-user training and help file.
• Coordinate hardware and software installations, upgrades, maintenance of workstations, servers, networking equipment, and other supporting hardware.
• Deployed and currently managing Windows Server 2008 R2 with Active Directory and Exchange Server 2007.
• Working with Dell PowerConnect 3XXX Switches, Cisco 32XX Routers, Dell PowerEdge 2XXX Servers and HP ProCurve POE Switches.
• Perform user account creation, deletion, and configuration in Active Directory.
• Schedule and monitor daily backups on Tape Drives using Symantec Backup Exec 2010.
• Perform occasional off-hours and remote support.

Environment: Microsoft Visual Studio 2008, Windows Server 2003, Windows Server 2008 R2, Microsoft Exchange Server 2007, Window XP, HTML, JavaScript, XML, VMWare, Linux CentOS.

Confidential, Los Angeles, CA Nov 09 - Jul 10
Senior QA Analyst

Confidential, is a global leader in real estate services. Operating globally, the firm holds a leadership position in almost all the world\'s major business centers. They accomplish thousands of assignments and projects from a wide range of industries annually.

Responsibilities:

• Executed the Regression test cases for all the applications.
• Uploaded the Manual test cases in Quality Center and executed the test cases in QC 9.0.
• Raising the defects in QC and verifying the defects once the tickets are resolved.
• Manually executed test cases and reported results to development teams
• Performed manual GUI test for Data entry screen in the Application
• Worked closely with the Application Development and Design and testing team throughout a project\'s life cycle.
• Involved in preparing the user manuals.
• Tested in all platforms under all machine specifications to report the Standard Operating Procedures.
• DevelopedVB scripts, created reusable functions inQuick Test Pro (QTP) and executed the Test Scripts in Quality center.

Environment: VB Scripts, Visual Basic, Test Cases, GUI, QC 9.0, and QTP.

Confidential, Santa Monica, CA Feb 09 - Oct 09
Software Quality Assurance Analyst / Technical Writer

Confidential, was established with a simple and clear vision. To provide innovative software solutions for unique business needs. At UBS we believe that service is key to the software business and provide the complete range for its clients - Customization, Integration with 3rd party and legacy systems, Consulting, Project Management and 24/7 technical support. Operating in vertical segments, we have constantly benefited from positive word of mouth generated about us by our customers. We are proud of our track record of customer service.

Responsibilities:

• Functionality and reliability testing for equipment rental and scheduling software called CrewManager.
• Creation and execution of test plans, ad hoc testing and bug documentation for CrewManager and Dispatch applications.
• Designed and developed Training Documents and User manuals for existing applications.
• Designed and implemented context-sensitive help for CrewManager application using C#.NET and Macromedia Robohelp Office Suite.
• Functionality and reliability testing for equipment rental and scheduling software called CrewManager.
• Creation and execution of test plans, ad hoc testing and bug documentation for CrewManager and Dispatch applications.
• Designed and developed Training Documents and User manuals for existing applications.
• Designed and implemented context-sensitive help for CrewManager application using C#.NET and Macromedia Robohelp Office Suite.

Environment: Microsoft Visual Studio 2008, HTML, MS Excel, Macromedia Robohelp Office, JavaScript, Window XP, MS Word

Confidential, CT May 08 - Jan 09
Senior QA Tester

Confidential, is one of the largest Cellular Telecommunication and Networking Industry providing local and long-distance voice and data services to the customers all over the world. SPRINT wireless system is a web-based application which allows customers to register and create an account online and achieve different business functions like make a payment, check minutes, to change plan etc.

Responsibilities:

• Responsible for end-to-end testing of different modules of the web-based/Internet application
• Carried out Smoke Test to judge the software acceptance criteria for testing on n-tier platform
• Developed automated test scripts in TSL collaboratively with other testers to test
• Performed black box/functional testing, regression testing and performance testing
• Used GUI, Bitmap, Database and Text checkpoints in Win Runner TSL script for validations.
• Initially performed manual testing on the applications for functionality testing and then developed automated test scripts using WinRunner
• Parameterized the fixed values in checkpoint statements, created data tables & wrote functions for the parameters to read new data from the table upon each iteration
• Written regression test cases and allocated to the team members
• Planned and supervised regression testing for the AUT
• Performed problem solving and root cause analysis for the system functionality challenges
• Queried the databases using SQL as part of back-end testing
• Designed software QA methods and procedures to ensure IT systems meet organizational standards and end user requirements
• Created test data for the system and regression testing
• Responsible for keeping up with the test schedule and interacting with software engineers to ensure clear communications on requirements and defect reports
• Conducted performance testing of the application using Load Runner
• Analyze, report and kept track of defects using Test Director

Environment: Windows,J2EE, JUnit, WinRunner, Test Director, Load Runner, ASP and XML

Confidential, NJ Jun 07 - Apr 08
QA Tester

Educational Testing Service is the world's largest private educational measurement Organization and a leader in educational research has been implementing the Project MS/HSTW and CAHSEE to load Scanned and edited student response data into the Management System for their business requirements.

Responsibilities:

• Attended the reviews of products from the application delivery life cycle to ensure that they meet established specifications, standards and worked with business, functional requirements, application design specifications and other project components and developed test scenarios to meet the standards.
• Coordinating in the preparation of Test plan for the application after careful analysis of requirements and specifications.
• Worked with Business Analysts and presented the Test Strategy to the entire team in order to obtain the necessary approvals.
• Prepared Test summaries, weekly status of progress and end of Test reports and test confidence level reports.
• Developed and Executed Test Cases for Legacy systems data conversion and conducted Parallel tests on loaded data between Legacy and new systems, analyzed output and reported the errors.
• Test Scenarios and Test Cases were developed in word document as per the template for test plan for different projects
• Performed system testing, system integration testing, user acceptance testing and data driven testing for different cycles.
• Implemented Automation Framework for different feature areas of the application to run the automation scripts on different browsers and platforms.
• Testing the source and target databases for conformance to specifications
• Generated various summary Log and Error Log files analyzed and reported the errors
• Reported defects using bug- tracking tool, worked closely with analysts, developers, Functional leads and Users to resolve the problems, and change the status of the defect accordingly on fixing the same.
• Validated different file layout formats, which contains OMR records and loaded into Student Admin Database.
• a full complement of checkpoints using QTP
• Identified objects with unique smart object recognition for every build using QTP.
• Used QC for Test plans creation, Test execution and generated various reports and graphs.
• Used QC Requirements module for Defining, Viewing, Modifying and Converting Requirements with Requirements Tree.
• Reported defects using QC Defects Module and tracking the progress of defect fixes.

Environment:, Microsoft Excel 2003/2007 , MS outlook 2003/2007, PowerPoint 2007, Visio, Windows 2000/XP Professional, Unix, JUNIT , QTP, C#, LoadRunner, Quality Center 8.2/9.0/9.5 , SharePoint 2007

Confidential, New York City, NY Dec 06 - May 07
Onsite QA Coordinator

The Onsite / Offshore project was aimed to design, develop, test and implement an Auto application - P & C (Property and Casualty) On Line Quote Interactive site for providing fast, secured and real-time auto insurance quote to new business/policies based on the driver details, car details, coverage options and driving records. The P & C application also communicates to back end cross functional tools named Rating Engine and Bureau Link to bind, quote but no bind or no quote no bind by submitting driver's SSN and leveraging the user to retrieve the quote up to one month. Besides the P & C application, the project was also aimed to implement Interactive Voice Response.

Responsibilities:

• Developed timelines, created MS project plans for testing milestones and deliverables and created Org. Chart using MS Visio.
• Lead the offshore resources and co-ordinate with onshore counterparts for testing activities through daily offshore calls and provided the application knowledge to testers.
• Participated with BAs in crating detail project documents like Business System Analysis Report (BSAR), Business System Design Report (BSDR) and Business System Test Report (BSTR) based on all the phases of SDLC and QALC.
• Executed the Black Box, Functional, Unit, Integration and Regression testing through Quality Centre to map against the expected results, assigned the defects to development team and re-validated the fixed defects.
• Created the SQL Queries (Join, Union, and Group By, Functions etc.) to perform backhand Database testing, data mining and data validation.
• Extensively used Quality Centre for defect reporting, defect metric and defect management.
• Review, validate and sign off the test suite and leading the offshore team about GAP Analysis, Test cases coverage scenario and Test case value addition.
• Extensively used Quick Test Pro (QTP) to create automated regression testing scripts.
• Support and coordinate with Business users for executing UAT.
• Prepared detailed Testing documents like Master Test Plan, Test Strategy, Test Approach, Test Readiness Report, Defect Management Report and Requirement Traceability Metrics (RTM).
• Facilitating meetings with Line of Business (Clients), Project Manager, Developers and BA for testing issues, test status report, resolution and project testing activities.
• Maintain different version of Test-Script document bunch for each testing cycle.

Environment: Java, Quick Test Pro, Quality Centre, Windows2003/ XP, Web Sphere, MS Tools and Lotus Notes

Confidential, St. Louis, MO Jan 06 - Nov 06
Test Analyst

FPTR (Financial Planning Tool Refresh) was a client server application designed and developed for financial advisors (FA) and planners to use in the field to add and update the client data information relating to their income, financial plans, risk coverage, investments etc. Apart from FA agents it was also compatible for prospective and current clients to quote for the best fitted risk to return and investment policy through E-commerce and even customize the offered policies in terms of risk cover ability. The agents can also create and track their day- to- day activities. FPTR can also be synchronized with MS outlook, PDA for uploading and downloading calendar activities.

Responsibilities:

• Study System requirements specifications (SRS) and developed Test Plan which specifies testing overview, roles and responsibilities and scope of testing.
• Created the testing artifacts like Test Plan, Test Strategy, Test Approach and Requirement traceability metric.
• Writing and executing Test cases from Use Cases. These Scripts were developed after reviewing the business requirement document and use cases using Quality Centre.
• Created and executed test scripts using Quality Centre.
• Facilitated the Business users for UAT testing.
• Performing queries to the database using \'SQL\' to check successful transaction Always met the deadline when required to do Functional, Interface and Regression testing and multi-browser testingbefore and after the code conversion usingQuality Centre
• Run Bug investigation with the developers and created the open bug\'s status on weekly basis using Clear Quest.

Environment: C+, Clear Quest, Quality Centre, SQL, Windows 2003/ XP and MS outlook.

Confidential, Bangalore, India Mar 04 - Dec 05
Database Developer

• Analyzed business requirements and functional specifications. Consulted development staff with regards to database functionality.
• Designed and developed Database for an Institution Management project using Oracle 9i Database system.
• Normalized the database and developed PL/SQL scripts.
• Coordinated the Data Migration from existing MS Excel files.

Environment: Oracle 9i, Microsoft Excel 97/2000, Windows 2000/XP