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Quality Assurance Resume

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Summary

  • 6+ Years of experience in IT Industry.
  • Authorized to work in US for any of the employer.
  • Vast experience in working with developers, SME & Business Analyst for gathering requirements at all levels.
  • Expertise in managing the resources in onsite/offshore model.
  • Delegating the work to the team members, coordinating their work and interacting with the QA Manager to ensure timely and accurate deliverables.
  • Expertise in Automation Testing with QTP.
  • Independently developed a Hybrid Frameworks using QTP.
  • Excellent logic & decision making skills.
  • Well Experienced in Manual Testing.
  • Expertise in Tracking defects from reporting to root cause analysis.
  • Creating/generating Reports, review and implementing of QA processes.
  • Highly experienced in performing Black Box, GUI, and Regression of Client/Server applications on Windows Environment as well as Web Based Environment.
  • Expertise on Mercury Quality Center & QTP tool usage.
  • Understanding of Software Development Life Cycle.
  • Perform Smoke, Functionality, Integration, and Regression Tests.
  • Experience in document Defects with high level of detail, accuracy, and informative recreation steps.
  • Natural Leadership Skill, Excellent communication and interpersonal skills with a keen understanding of business applications, their Integration and a proven ability to adapt to new areas.
  • Leading in QE process & documentation.
  • Vast experience in imparting training for QTP at organizational level.
  • Trained in Rational Robot & Load Runner.
  • Successful track record in delivering QA & Test Management solutions.
  • Experienced in interviewing & recruiting QTP & QA professionals.
  • Experience in working Service & Product based companies.
Experience Summary
  • Confidential, (USA) as QA Lead from Feb 2010 – Till Now.
  • Confidential, (Service based, India) from Jan 2005 to Dec 2009.
  • Confidential,Tech from Jan 2005 to May 2007.
  • Confidential, (Product based, India) from July 2004 to Dec 2004
Technical Skills
  • Extensive experience in Functional and Regression Testing.
  • Taking requirements from clients.
  • Structuring of manual test cases to functional test cases.
  • Preparation of Automation Test plans.
  • Preparation of Automation Plan for each application.
  • Designing of Automation Scripts using QTP 9.5 and QTP 8.2.
  • Running regression test suite using Quality Center.
  • Spearheading Client Level Demo.
  • Performing Brain Storming Sessions.
  • Knowledge on Quality Process.
  • Experienced for creating QTP Framework (POS) for Healthcare, Insurance & Banking and Finance domain.
Skills
  • Testing Tools : Mercury’s QTP 8.2 & 9.5, Quality Center 9.0/8.2, RFT, LoadRunner
  • Operating System : MS DOS, WINDOWS 9x/NT/2k/Xp,Vista,MAC
  • Databases : Oracle 10g, MYSQL,SQL
  • Languages : VB Scripting, C++, Java. VB.Net, Hibernate, Struts, JSP,C,
  • Applications : MS Project, MS Visio, Adobe Photoshop, Flash, Tomcat Server, FrontPage, Net Beans, UML.
Academic Profile

  • Masters Degree in Computer Application
  • Bachelors of Computer Application
IT Project Experience

1) Confidential, Feb 2009 – Till Now

Client: Confidential,USA Position: QA Lead.

Roles & Responsibilities:

  • Communicating with SME & Business Analyst for collecting/understanding requirements.
  • Creating QTP Scripts/Framework, Test Plans as per the requirements, assigning the tasks to the team members.
  • Generating the testing reports as and when required in the desired formats.
  • Coordinating the work with the team members, QA Manager and ensuring timely deliveries.
  • Reviewing Test Cases, Defect Reviews and verification, coordinating with the developers to update the Daily reports.
  • Training to the team and new comers as and when required.
  • Provide simple solutions for testing process and verifying the defects before reporting them to QA Manager.
  • Involved in writing Test cases as per functionality specification and use cases.
  • Defect logging and tracking in Mercury Quality Center.
  • Ensuring content and structure of all Testing documents/artifacts is documented and maintained.

SOFTWARE USED:

Server Side : Vb.Net, Java, Oracle, TOAD, XML.Access
Testing : Vb Scripting, Mercury Quality Center 9.0, QTP 9.5, In-house Test Management Tools, Test Director.

1) Confidential,Aug 2009 – Dec 2009

Client: Confidential,USA Position: Automation Architect.

Project Detail:
Confidential,is world’s largest provider of merchant processing services for VISA, MasterCard and other major credit cards in the retail, hospitality, supermarket, direct marketing and healthcare industries. FDMS offers a full range of processing services to its clients – financial institutions, independent sales organizations, transaction capture statements, charge back handling reconciliation, reporting, prepaid card issuance and acceptance, internet based transaction and processing etc. When a merchant wants to accept credit cards issued by various banks, he approaches one of the merchants processing companies such as FDMS. When a merchant holds an account with FDMS, for each transaction processed by the merchants through credit cards, FDMS acquires slips from the merchant and in turn pays him the total amount of the slips. Depending on the type of the card used for the transactions, these slips are then sent by FDMS to Credit Card agencies like Master, Visa, and Amex etc. These companies then identify the individual banks, which issued the card and send the slips to the various banks. The bank then pays the company, which in turn pays FDMS. Subsequently, the banks charge the cardholder.

Roles & Responsibilities:

  • Communicating with SME & Business Analyst for collecting/understanding requirements.
  • Creating QTP Scripts as per the requirements, assigning the tasks for the team members.
  • Generating the testing reports as and when required in the desired formats.
  • Coordinating the work with the team members, QA Manager and ensuring timely deliveries.
  • Defect Reviews and verification, coordinating with the developers to
  • Training to the team and new comers as and when required & leading the team.
  • Provide simple solutions for testing process and verifying the defects before reporting them to QA Manager.
  • Involved in writing Test cases as per functionality specification and use cases.
  • Involved in GUI and Integration Testing.
  • Defect logging and tracking in Mercury Quality Center.
  • Ensuring content and structure of all Testing documents/artifacts is documented and maintained.

SOFTWARE USED:

Server Side : Vb.Net, Java, Oracle, TOAD, XML.
Testing : Vb Scripting, Mercury Quality Center 9.0, QTP 9.5, In-house Test Management Tools.

2) Confidential,Oct 2008 to Aug 2009.

Client: Confidential,

Position: Automation Architect.

Project Detail: Confidential,is a flagship product of Horace Mann and is implemented for 46 States in Auto and 47 States in Property. Horace Mann wishes to accelerate the rating engine implementation of the Duck Creek Underwriting System for the auto line of business. Till date, five states (ME,LA,NH,IN,OR) have been implemented and 10 states (IL,TX,AK, ,UT,MN,MI,VT) are currently being implemented. The main basis of this project was QTP; we had to convert all manual Test cases in QTP. Client is not using manual these days, they simply relay on QTP Framework.

Roles &Responsibility:

  • Analyzing the applications and doing impact analysis for the same.
  • There were set of rules to which would vary according to County & State, they were to be strictly checked before each delivery.
  • Developing a Framework which includes Designing & Building.
  • Preparing test result, regression testing and logging the defects in Quality Center.
  • Integrating the developed scripts with QC.
  • Allocating the work to sub ordinates and reporting the status to onsite QA Manager.
  • Preparation of WSR and Resource Utilization Sheet.

SOFTWARE USED

Server Side : Vb.Net, Java, Duck Creek, SQL.
Testing : Vb Scripting, Mercury Quality Center 9.0, QTP 9.5

3) Confidential, March 2007 to Oct 2008

Client: Confidential,

Position: Automation Engineer

Project Detail: Confidential,It is one of the All State projects. There are many applications used by Allstate for their insurance activities using different technologies. Some of the prominent applications are:

1. Sceptor-Claims Processing

SCEPTOR stands for Specialty operation’s Claim Entry Payment Tracking Operational data Retrieval system. The application is developed using Power Builder as front end and Oracle as back end. It is an insurance management system used to process policies, claims, and payments.
The application also processes Specialty operations direct and assumes business.
It has on-line real time update and nightly processing

2. ProCede

ProCede enables insurance, reinsurance and international risk writers to manage all
facets of reinsurance both ceded and assumed. ProCede provides insurance organizations theresources to facilitate exposures and recovery tracking while reducing the administrative costs. It handles the placement of premiums and losses with reinsures, tracking receivables and payables, alongside accounting and credit control, and the production of management and regulatory reports.
The application is developed using Power Builder as front end and Oracle as back end.

Responsibility:

  • Analyzing various applications and doing impact analysis for the same
  • Developing new scripts as well as modifying and debugging existing ones.
  • Preparing test result, which cover regression testing and logging the defects in Quality Center.
  • Integrating the developed QTP scripts with QC.
  • Headed demonstrations of ALL applications’ regression suite to Clients.
  • Work Allocations to subordinates.
  • Preparation of WSR and Resource Utilization Sheet.
SOFTWARE USED

Development: Java, .Net, PowerBuilder
Testing: Vb Scripting, Mercury Quality Center 9.0, QTP 9.5

4) Confidential, May 2005 to Dec 2006.

Client: Confidential,

Position: QA.

Project Detail:
This software keeps track of the production that indents material from store, which either goes to work in progress or for job work. The output is either a finished product or a semi finished product, the later is sold under captive consumption to the company itself and the finished good is sold to a consignee. The credit and debit involved in manufacturing a product is registered into rg1, rg23a2, rg23c1, rg23c2, rg23c3, registers, which are essential check-ins by excise department. This practice also provides the documentation of the complete transactions involved in manufacturing a good.

Responsibility:

  • Understanding the requirements.
  • Preparing the test strategy.
  • Preparing the test plan.
  • Preparing the test data.
  • Design of test reports.
  • Assigning the tasks to team members.
  • Involved in sanity, system, functional, integration, testing
  • Responsible for defect management.
  • Reporting the results and publishing the status reports.
SOFTWARE USED

QTP 8.0,Web logic, Web sphere, Oracle 9iAS, EJB, JSP, Servlets, XML.

5) Confidential, Jan 2005 to May 2005.

Client: Confidential,

Position: Developer & QA.

Project Detail:

Confidential,can be simulated to any bank, which is providing online banking. This Net Banking deals with many issues like Authorization checking and Money transfer from one account to another account, Balance checking and transaction maintenance and keeps track of the interest for the amount of a particular account. By following MVC architecture we are separating Business logic and Presentation logic. JSP are used for presentations and Servlets are used for Business processing and reports are generated for Easy understanding of the last transactions on user choice.

Responsibility: Developer.

SOFTWARE USED

Servlets, JDBC, JSP, JavaScript, Oracle and TomCat4.1,Manual Testing

6) Confidential, July 2004 to Dec 2004.

Position: Developer & Automation Engineer

Project Detail:
Confidential,Server 4 Nokia CDMA is group SMS software for various purposes such as marketing through SMS and election campaign. It is compatible with latest Nokia CDMA mobile phones. It can be used to develop SMS system such as Bulk/Group SMS system, Two-way(Auto Reply) SMS system, SMS-Alert system, Web SMS system, Corporate Intranet Web SMS system, Email2SMS & SMS2Email system. It can be also used for developing any other customized SMS system. Open API is also available for same purpose. This SMS service can be used through our SMS software with any latest Nokia CDMA phones to achieve maximum gains through SMS.

Responsibility:

  • Analyzing various applications of similar type and doing impact analysis for the same
  • Developing the backend database structure, writing various procedures & functions.
  • Writing the code for various components & creating multifunctional classes.
  • Actively participated in architectural design & overall Implementation of core system.
  • Coded the system for optimum maintenance & extendibility, using MVC.
SOFTWARE USED

Development: Java 4.2, Struts, EJB, Hibernate, Servlets, JDBC, JSP, JavaScript and TomCat4.1, NetBeans
Data base: SQL

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