Quality Assurance Specialist Resume
Ventura County, CA
INDUSTRIAL ENGINEER
Education
M.B.A. - Management B.S. - Industrial Engineering
Logistics and Supply Chain Management Series Certificate, Six Sigma Total Quality Applications
UNIX System Admin. and Oracle 8i Database Admin. Certification
Oracle 8i Proficiency Exams :: SQL and PL / SQL, Backup and Recovery, Database Administration
SOFTWARE: SQL, PL/SQL, UNIX, Oracle 8i, Tuxedo, Maestro, Basic, COBOL, Insight, AutoCAD, Design CAD 2-D, Bourne and Korn Shell Scripting, vi Editor, Haystack.
OPERATING SYSTEMS: Confidential, UNIX, Windows ( Vista / Professional / 2000 / NT )
Highlights of Qualifications
- Utilized military standards and relational databases to significantly enhance U.S. Navy missile Quality Assurance, and U.S. Army Logistic weapon support.
- Knowledge of process improvement and Oracle application problem resolution for a major Telecom wireless provider.
- Experienced creating tables and views, functions, packages, and triggers, and writing PL/SQL procedures and application code.
- Self-starting team player.
- Highly analytical accurate attention to detail.
Awards
My Masters Thesis: “Public Opinion on Superfund State-of-Affairs and Nuclear Energy Alternatives”
Confidential ’ Central Indiana and Midwest Regions’ Technical Paper :
“Simulation of an Automated Guided Vehicle System (AGVS) in a Real-time Manufacturing Facility”.
U.S. Department of the Navy Silver Award
Technical Summary
ORACLE 8I DATABASE ADMINISTRATION
- Diagnosed and tuned SQL application, memory structures, file I/O, and resource conflicts.
- Familiar with identifying and resolving I/O, storage, and database configuration problems as related to memory and disk resource allocation to optimize sort operations.
- Solid knowledge of Oracle 8i\'s structures and backup and recovery processes to successfully troubleshoot database failures and problems.
- Proficient in network trends and problems, defining the Net 8i architectural layers, so as to configure a client and server to successfully connect.
- Created operational databases with tablespaces, segments, extents, and blocks-Managed their users, privileges, and resources effectively using Oracle Enterprise Manager ( OEM ).
UNIX PROGRAMMING
Performed tape backup and recovery as a UNIX systems operator.
- Developed 3 user-interface menus using Sun Solaris UNIX Shell Programming to 1) make file and directory changes, 2) send and receive mail, and 3) change passwords, display date and time, and display current users. Error messages and prompts were included.
- For five years, utilized Purdue University\'s UNIX Cray Super-Computer to solve complex state-of-the-art Industrial Engineering programming problems.
SQL and PL / SQL Programming
- Built a set of database tables for a video application.
- Inserted, updated, and deleted records in a video store database, and generated reports.
- Proficient in creating and implementing SQL database structures and storing, retrieving, and manipulating data in a relational database RDBMS and ORDBMS.
Relevant Experience
INDUSTRIAL ENGINEER, U.S. ARMY INTERN Fort Hood, TX, 2009
MIDDLE SCHOOL TEACHER Confidential, Dallas, TX 2002 - 2008
COMPUTER OPERATIONS ANALYST Confidential, Richardson, TX, 2001- 2002
- Prepared, operated and monitored, regional payment processing jobs on UNIX platform.
- Generated "error reports", "killed jobs" reports using Oracle 8.0.6 coding.
- Exceeded all production schedules, managed technical investigations.
- Diagnosed and resolved system difficulties and directed process improvements.
- Resolved rollback segment problems such as insufficient space, consistency, and ORA - errors.
- Implemented Oracle architectural options for enhancing system performance.
- Successfully troubleshooted Oracle instances using ALERT and TRACE files.
ASSOCIATE ANALYST Confidential, Richardson, TX, 2000 - 2001
- Installed and maintained office software applications, and scanners, printers, and multifunction devices for a startup Internet asset-based finance portal.
- Upgraded, installed, and maintained software and operating systems.
- Configured and maintained database files and spreadsheets.
- Scanned and prepared documents for web page.
CUSTOMER SERVICE SPECIALIST Confidential, Addison, TX, 1999 - 2000
- Assisted customers and sales representatives with product and information.
- Outbound retention sales.
CUSTOMER CARE ADVOCATE GTE / Confidential, Garland, TX 1999
- Demonstrated solid problem resolution and service upgrading expertise. Sales of telephone equipment and service management features.
Engineering Summary
ELECTRONICS ENGINEER, QUALITY ASSURANCE SPECIALIST.
Confidential, Ventura County, CA 1987-1989
- Assessed Quality Assurance standards ( MIL-STD-1388, 1472C ) for the Navy Spare Parts Quality Management Program for the Tomahawk, Aegis, Sea sparrow Missile and Vertical Launch Systems.
- Developed and invoked cost analyses for government suppliers.
- Developed Navy Technical, Maintenance, Overhaul and Repair Standards using Logistical Support Analysis Record data ( LSAR ) for Allowance Equipage Lists and Maintenance Requirement Cards.
HUMAN FACTORS SAFETY ENGINEER Confidential, Washington, D.C. 1986-1987
- Ensured safety and comfort military standards were achieved for the Army Light Armored Vehicle (LAV) program.
- Updated Safety Assessment Reports and Engineering Change Orders in concurrence with Diesel Division General Motors, Ontario, Canada.
- Wrote System Safety Program Plan: Army Launcher Mine Clearance Kit for amphibious vehicles.
JUNIOR ENGINEER Confidential, Washington, D.C. 1985-1986
In the Systems Analysis Division, provided engineering and analytical technical program, logistical, and data management provisioning support to the Undersea Warfare Advanced Sonar Systems to enhance reliability and mission readiness.
INDUSTRIAL ENGINEER, Confidential, Washington, D.C. 1984-1985
- Workflow design and analysis.
- Time and Motion Studies using the snapback and continuous methods to determine patent examiner work performance standards for review and amendment clerks and to monitor the accuracy of the sixteen patent examiner group contractors.
- Analyzed the features and workstations of the proposed Automatic Processing Electronic System to maximize and enhance comfort, safety and ergonomics.
MECHANICAL DESIGN STRESS ENGINEER Confidential, Cincinnati, OH 1980-1981
- Developed and evaluated changes in design for the LM-2500 and LM-5000 gas turbine engines for marine and industrial applications using multiple research techniques and tests.
- AFINE Finite Element Stress Thermal Vibration Computer Analysis of engine blade components.