Above 7 years of IT experience and vast experience in manual/automated testing. Fullyconversant with SDLCMethodologies, Quality Assurance, andstructured analysis techniques. Proficient in analyzing BRD, and FRS and writing Test Plans, Test Strategies, Test Scripts, Test Scenarios, and Test Cases for Web based and Client Server Applications on Windows and UNIX platforms. Proficient in using Mercury/HP testing tools. Possess excellentprofessional and analytical skills coupled with interpersonal, communication and self-organizing skills describing a committed team player. Ability to handle multiple tasks and work independently as well as in a team.

Technical Skills:

Testing Tools: HP Quality Center 9.x/10, Quick Test Professional, Quality Center, Test Director, SOAP UI, JIRA, Clear Quest. Jira Microsoft Test Manager,
Operating Systems: Windows 95/98/2000/2003/2008/XP/NT, LINUX, Solaris
Databases: Oracle, MS SQL Server, MS Access
Reporting: Hyperion Brio, Micro strategy
Other: SQL Plus, TOAD, LDAP Directory, Control-M
MS Suite: MS Word, MS Excel, MS PowerPoint

Professional Experience:

Confidential CBN, VA Beach VA Aug 2011- Current
QA ANALYST
Super Book
This Book is scheduled to release for Christmas as a gift to prime Donors and sold to all other people who make donations. This application is built in asp.net and customer information is in CRM v.3.
CRM upgrade 3.0-4.0
I also worked on CRM version upgrade project. We upgraded the CRM version3.0 to CRMversion4.0. I worked on customer relational management to verify their Transaction Details, Product Orders and Pledges. I worked on Agile methodology.
Responsibilities:

• Interacted with business owners to gather requirements.
• Involved in UAT with business owners
• Writing and executing software system test plans and Test cases
• Updated the test cases
• Imported data to CRM and verified the data
• Involved in the analysis of the project for Integration test
• Conducted smoke testing ,Integration testing, system TestingBack end testing
• Performed the testing of the build release
• Involved in black box Testing
• Test management and test case generation was done using TEST MANAGER
• Wrote SQL queries for data validation
• Used CRM to verify the transactions and customer details.
• Worked on web application testing
• Analyzed, documented and maintained testresults and test logs
• Defect Management using Test manager
• Experience in Agile methodologies.
• Good knowledge of BIZ Talk server.
• Worked on application testing Microsoft BIZTALK server.
• Imported application artifacts into Biz Talk server as .msi files.
• Modified the binding files with the required changes and exported them.
• Installed the application in Test environment and Tested the application and promoted it to the staging environment.
• Interacted with the developers and other teams like franchise for resolving the issues
• Involved in risk management meetings
• Guided the team members with the testing and functionalityof the application
• Actively participated in daily stand ups with scrum master, Team lead, Developers Business analysts, Client and updated them about progress.
• I also trouble shoot the problems and fixed the environmental issues.
• Environment: ASP.NET, BIZ TALK SERVER, Windows XP, Visio, MS Excel, MS Word, Windows 2003, Test manager, Visual studio 2010, Quality Center, VMware work station , SQL Navigator, JAVA, Oracle10g.

Confidential, DE Jan 2009 - Oct 2010
Back End Tester
Contact Center Desktop CCD:
Contact Center desktop is an application used to serve the customer needs by a customer support agent. This application has all the work flows which are used to fulfill the customer requirements, Account activation, Account Termination and retention check, Balance transfer, Disputes and Statements are the work flows that I worked on. I did work with TSYS system to verify the customer and transaction details and also worked on backend testing while testing the Hyperion and Micro strategy reports.

Responsibilities:

• Writing and executing software system test plans and Test cases
• Developed test scriptsand test cases with different scenarios and organized them according to the FRS
• Involved in the analysis of the project for Integration test
• Conducted functional, integration, regression testing
• Performed backend testing while testing the partner reports.
• Manually tested data from high level to detail level during verifications
• Performed the testing of the build release
• Involved in black box and grey box testing
• Test management and test case generation was done using Quality Center
• Wrote SQL queries for data validation
• Connected to the Unix servers to retrieve and analyze the log files
• Used TSYS system to verify the transactions and customer details.
• Worked on web application testing
• Worked on different aspects of application life cycle and project management
• Analyzed, documented and maintained testresults and test logs
• Defect Management using Quality Center
• Experience in Agile methodologies.
• Interacted with the developers and other teams like franchise for resolving the issues
• Involved in risk management meetings
• Guided the team members with the testing and functionality of the application
• Actively participated in the weekly status meeting with the managers and team members

Environment: ASP, .net, Unix, Hyperion, Micro Strategy, Control-M, Windows XP, Windows 2003, , Quality Center , Quick Test Professional, people soft, SQL Navigator, JAVA, Eclipse, Oracle, ,

Confidential, VA May 2007 - Oct 2008
Test Engineer
Confidential has many applications and front end tools that are used by their retail stores, dealers and national retailers. These tools enable the user to find the active, inactive PTNs , to look up the customer account details, to bulk active prepaid cards and much more.

Responsibilities:

• Reviewed the business requirements documents and participated in writing the test plan, test cases and test scripts.
• Participated in JAD sessions with business analysts to gather functional requirements.
• Identified, prioritized, and implemented test cases
• Conducted manual and automated testing on new applications
• Mapped business requirements and system requirements to test cases using Quality Center.
• Managed and coordinated Test schedules, Work around requirements and fix prioritization with 3rd party vendors
• Created a Suite of Test data (both input files and expected results) that fully exercises data validation (detecting and rejecting bad data) and actual ETL functionality (properly processing good data, i.e.: transformations, calculations, and derivations)
• Worked closely with several teams within the client organization (business, development, project management, enterprise testing and operations) and coordinated with offshore testing team.
• Deciding the test coverage and update the properties file as per the coverage conditions
• Used Test Director for test planning, test designing, test analysis, test execution, defect tracking and test evaluation
• Maintained requirements traceability matrix using Quality Center
• Performed data integrity testing by executing SQL and PL/SQL statements
• Developed SQL test scripts for Functional and Regression Testing
• Managed defects through formal defect management life cycle and assisted in defect investigation and escalation until defect closure.
• Supported application deployment into production environment.
• Reported defects to the team lead and helped the developer to resolve the technical issues
• Developed the data driven tests for the database testing
• Involved in black box testing
• Interacted with developers to resolve application defects

Environment: Java, Main frames, J2EE, HTML, JDK, Oracle, PL/SQL, Lotus Notes, Web Logic, Windows 2003, Quality Center, Quick Test Professional, Test Director, UNIX.

Confidential, NJ Sept 2005 - May 2007
QA Tester
Confidential and Schering-Plough recently merged to create a new company. Today, they are the second-largest pharmaceutical company in the world. They also are a global leader in consumer products and animal care. Both Merck and Schering-Plough have a long and rich history of working to improve people\'s health and well-being.

Responsibilities:

• Analyzing the business and technical requirements, creating the test scenarios and developing test plan and test cases
• Involved in Integration testing, System testing and Regression testing for two full life cycle implementation with different modules
• Tested functionality of different modules and different user exits
• Involved in Regression testing of various modules including validation of the application and the web Enterprise Portal
• Solve issues relating to testing on PeopleSoft ERP
• Automate Test Cases using QTP to Validate UI Properties, UI Functionalities and performed data driven testing
• Used QTP tool with appropriate entry and exit criteria, and performed extensive testing to ensure the developed scripts are bug free
• Used Quality Center to organize the scripts and developed test suites; reported defects in Quality Center
• Worked with functional and development team to coordinate the testing within the overall project schedule
• Manage test schedulesfor multiple concurrent testing efforts
• Coordination with offshore based team and knowledge transfer
• Responsible for the project effort estimation; developed an estimation model for the Project for the Time and Payroll module
• Good communication skills and worked under heavy pressure and tight deadlines

Environment: JAVA, UNIX, Oracle, Windows XP, Quick Test Professional, Test Director, Quality Center.

Confidential, Woodbury, New York May2004 - Aug2005
QA System Tester
Confidential: This application collects all the details from applicant and loan officer will analyze these details and sends it to process department. This application is developed in ASP and SQL server is the data source.

• Performed testing and QA of two key mortgage applications.
• Contributed closely to all phases of Software Development Life Cycle (SDLC), from requirements gathering to finalization.
• Coordinated all phases of testing process including new feature testing, regression and integration.
• Contributed to inspections and walkthroughs of all requirements gathered. Generated business related test cases culled from product documentation.
• Tested under writing Home Loan application
• Planned and scheduled testing initiatives.
• Proofread and verified accuracy of mortgage documents.
• Steered designing and development of several automation scripts that streamlined test and bug resolution substantially.

Environment: JAVA, UNIX, Oracle, ASP, Windows XP, Quick Test Professional, Load runner, Clear quest, Clear case

Education:

Bachelor degree, India