Summary

• Software Professional with 7+ years of diversified experience as a Sr. QA Analyst, QA Analyst and UAT Tester.
• Good experience of successfully delivering projects, able to work in a team environment and single with minimal supervision and able to learn and apply new technical information quickly.
• Extensive experience in test case analysis and design, test script development, risk assessment and defect tracking.
• Involved in all phases of Software Development Life Cycle.
• Proficient in QA processes, preparing Test Strategies, Test Plan, Test Scripts and Test Reports.
• Extensive experience with Waterfall, RUP, Spiral, Iterative, and Agile/Scrum Methodologies and SOA
• Expertise in performing end-end testing, integration testing, system testing, functional testing and Regression testing.
• Good knowledge and understanding of Software development life cycle (SDLC) and Software Testing Life Cycle (STLC).
• Ability to identify, define, log, track and retest defects for the source/root cause and provide sound analysis reporting for defect resolution using Quality Centre
• Performed White-Box and Black-Box testing, Adhoc, Integration, Functional, Sanity, Regression and User Acceptance testing using Manual test Methodologies.
• Worked on Multiple Projects simultaneously as a QA Lead and Module leads
• Proficient in identifying, analyzing and documenting defects, questionable functions, errors and inconsistencies in software program functions, outputs, content and security.
• Identifying the Test Scenariosbased on Business Requirements, Design Documents and Use Cases.
• Strong skills in various areas of testing including system testing, unit testing, performance testing, volume testing, white box testing, Smoke, End to End, Security, black box testing, regression testing and user acceptance testing.
• Involved in creating Master Test Plan, Test Reports, Test Cases and Test Scripts for Automated and manual testing based on the functional specification for the Functional, Integration, Regression and GUI Usability testing.

Skills/Tools

Waterfall, RUP, SDLC, Agile, Iterative / Incremental

Languages

VB,SQL

RDBMS

MS SQL Server, Oracle, MS Access

Testing Tools

Quality Center, Bugzilla, QTP

MS Suits

MS-Word, MS Excel, MS PowerPoint, MS Outlook

Platforms

UNIX, Windows 98/2000/XP/2003

Professional Experience

Confidential, NJ Nov ’09- Till Date
Sr. QA Analyst 
Document Renovation Phase II (DR2) - to reduce time and increase efficiency of loan origination process by generating all required documents automatically. Phase II has emphasis on documents required for back end process.

Responsibilities:

• Analyzed system requirements and involved in developing Test Plans from BRD
• Developed Test plans, Test scenarios and Test cases for Functional, UI, Backend testing
• Task allocations, tracking completion & guidance to team
• Requirements gathering, analysis and ensure requirements are developed
• Attended Daily Defect Status meetings and attending other project status meetings
• Responsible for setting up test approach review meetings
• Involved developing detailed Test plan, Test cases from use cases, developed test cases for Functional and Regression Testing
• Involved in Integration, Functional and regression Testing
• Tracked bugs and created reports using Quality Center
• Documented and managed the change requests and defects using Quality center
• Configure testenvironment for specific test cases, create test data, and execute manual tests, document results, assigning the defects to development team and update defect tracking systems
• Extensively Involved Testing the application in different environments likes Integration Testing, System Testing, User Acceptance, and Pre Production
• Involved testing the application for Cross Browser testing
• Involved in Backend testing using SQL Queries
• Used Quality Center as a defect tracking tool
• Used MS EXCEL to develop the TEST CASES
• Used Visual Source safe as a version control tool
• Provided daily updates to the QA supervisor on the status of day-to-day testing
• Negative and boundary conditions test cases based on specifications

Environment:Java, XML, SQL Server, Quality center, Windows NT/2000, MS EXCEL, Visual Source Safe

Confidential, IL Sept ’08 – Oct ‘09
Sr. QA Analyst
Confidential is an evolving agile environment with fast paced deliverables. As a QA Analyst I Supported Program Prioritization Software (PPS) to provide optimal revenue credit card product offer sequence to customer service agent, Outbound Telemarketing Campaigns for Debt Protection Product and downstream Price Data Mart teams

Responsibilities:

• Performed Black box, Functional, Regression System, and UAT testing
• Analyzed the Business Requirements Document (BRD) to develop a high level Test Plan and Test strategy
• Performed data validation on thousands of client profiles and summarized defects for developers as well as for users to fix them
• Performed back-end testing by extensively using SQL commands to verify the database integrity
• Retrieved records from multiple tables from SQL Database by using joins such as Inner Joins, Outer Joins, and Self Joins
• Recorded, reported and tracked bugs using Test Director
• Verified presence of unique primary key, foreign key and checked parent child relationship between tables
• Performed and facilitated Cross-Browser testing on application using Browsers IE, Chrome and Firefox
• Involved in implementing QA methodology and Test Matrices
• Generated reports and graphs of the defect repair progress using Test Director

Environment: Quality Center, Agile, ASP.NET, SQL Server, Windows, MS EXCEL, Visual Source Safe.
Confidential, IL Apr ’08- Aug ‘08
Sr. UAT Tester 
Project: OMS (Order Management system): Supported merger integration project. Data flow to different interfaces including Back Office and trading system from front end via different feeds. Back Office provides settlements, clearances, and record maintenance, regulatory compliance and accounting. Clients use these services to help identify opportunities and risks in the Fixed Income, equity and/or currency markets thereby enhancing their trading and investment performance.

Responsibilities:

• Analyzed the Business Requirements Document and System Specifications and identified the test requirements
• Responsible for providing weekly QA stripe status report
• Analyzed various front end application such as Listed Build, Agency Build, Sales Build for order based trading
• Verified FIX tag such symbol, Qty, Cumulative Qty, execution report type etc. both front and back end
• Involved in creating process around vendor defects
• Involved in escalating testing issues as needed and conduction meetings for resolution
• Created defect report and exported for various vendors and responsible for updating defects accordingly
• Responsible for Daily Defect Status meeting and attending other project meetings
• Responsible for setting up test approach review meetings
• Responsible to provide estimation and ensure Process Change Request are updated in Quality center
• Involved in Backend testing using SQL Queries
• Used Quality Center as a defect tracking tool
• Used MS EXCEL to develop the TEST CASES
• Developed and managed complex excel based financial model (USED MACOR and VBA)
• Involved in a process to create a functional module within Quality Center to track requirement to functional and from functional to script level to get full traceability
• Responsible for doing gap analysis
• Provided daily updates to the QA supervisor on the status of day-to-day testing
• Negative and boundary conditions test cases based on specifications

Environment:Java, XML, SQL, Toad, Quality center, Windows NT/2000

Confidential, Seattle, WA Jan ’08 – March’08
Sr. QA Tester

• Confidential is one of the largest providers of integrated communications services in USA. The company also provides fixed line domestic and international voice services, Internet access, messaging, and videoconferencing. I worked on My Service Portal. MSP allows menu management on the SIM card to be done by the subscriber or customer care. CAM, ICAM are POS application which is used by T-Mobile authorized dealers and T-Mobile customer’s representative.

Responsibilities:

• Developed various documents related to applications being tested
• Involved in mapping requirements to test case using Quality center 9.2
• Testing of the chat conversations, Send Receive Picture message, MMS, sending sms from the chat, calling from the conversation in Nokia, Sony Ericsson & Blackberry.
• Used SQL queries to access data from different database tables
• Performed Regression testing, smoke testing of the deployments in Various environments (QA, Development, Staging, Production)
• Interacted with Developers to follow up on Defects/Issues
• Actively participated in various meetings on Enhancements and Change Requests
• Developed and conducted Integration and User Acceptance test(UAT) plans on completion of system testing before promoting the application on production environment
• Generate reports from Quality Center for the defect discussion calls
• Updated the Trace Matrix to ensure that all the requirements are covered

Environment: Quality Center, UNIX, Oracle 8i, SQL, TOAD, XML, Web Services, MS EXCEL, Windows (2000/XP) QA Tester

Confidential, NJ Aug’07 – Dec ‘07
QA Analyst
Confidential is a rapidly growing developer and manufacturer of generic pharmaceutical products in tablet, capsule, liquid and suppository dosage forms. Generic drugs are the chemical and therapeutic equivalents of brand name drugs. They must meet the same governmental quality standards as the brand name drugs they replace and they must meet all FDA regulations before they can be made or sold.

Responsibilities:

• Conducted the Regression testing of the application
• Developed UAT test cases for user interfaces and batch processes
• Manually executed and verified test cases
• Involved in regression testing of their transparent and non transparent clients
• Documented the bugs found out during the process of testing
• Effectively communicated with business users resulting in added functional requirements
• Defined and created test data required for test cases
• Analyzed and mapped the custom format file feeds to standard data elements and table structures ensuring data integrity and validations
• Developed detailed Testing Strategy for the entire application and developed various test cases

Environment: QTP, Load Runner, Quality Center, SQL Server, XML, HTML, UNIX, MS Visio, Windows XP, TOAD
Confidential, NY April ’06 – July ‘07
QA Analyst
Confidential develops and markets software for pricing, trading and risk management in financial markets. Confidential service and support team consists of technical experts, typically with advanced degrees in IT and Finance, spread around the globe. They provide consultancy on a range of issues, from analyzing business requirements to performance troubleshooting. 
Responsibilities:

• Executed Test Cases, Documented Test results and notified Defects to the Technical team
• Involved in different phases of Project Life Cycle
• Analyze and design comprehensive, efficient tests and test implementation strategies for various projects
• Coordination of test plan, test results and reports in central repository – Share point portal
• Performed Positive and Negative Testing on the application
• Interacted with developers and Business System Analysts for customizing, finding and fixing defects
• Conducted a wide range of quality tests to ensure that software meets specified standards and end-user requirements
• Configure test environment for specific test cases, create test data, and execute automated or manual tests, document results, and update defect tracking systems

Environment: MS Project, SQL, MS Office Suite- Word, Excel, PowerPoint, MS Outlook, HTML, VB Script, XML, SOAP, QTP
Confidential Jan‘04 – Mar ‘06
QA Analyst
Confidential has successfully & consistently made their presence felt as a provider of cost-effective and workable solutions for different Software Sector. They provide software solutions by continuously upgrading the projects to suit future technology and leverage the same to achieve Customer Satisfaction

Responsibilities:

• Analyzed the Product Requirements Document and all the Design Documents.
• Performed functional , Integration and Regression testing
• Analyzed the Business Requirements Document and System Specifications and identified the test requirements
• Performed manual testing to satisfy the test script scenarios for all regions for each phase
• Creating traceability between the software requirements and automated test scripts in Quick Test Pro (A) and Load Runner
• Leveraged Quick Test Pro (QTP) skills to develop adaptable test scripts
• Used Load Runner for load testing with concurrent users to identified bottlenecks
• Used Rendezvous points to emulate peak load on the server

Environment: Test Director, Quality Center, MS Excel, HTML, XML, Visual Basic, Oracle, SQL, PL/SQL, Windows 98/NT and UNIX
Education 
Master of Commerce 
Bachelor of Commerce