SUMMARY

• Systems Analyst / QA Analyst / Developer with demonstrated expertise in complete systems life cycle, requirements gathering, software development, QA methodology, project management.
• Responsible for translating business requirements into functional specifications.
• Responsible for the quality of the code written by offshore team by ensuring proper design reviews, code reviews, unit testing, integration testing, regression testing.
• Preparation of test system environment, database updates, and tasks scheduling.
• Design and execute Test Cases to successfully perform all UAT requirements.
• Lead and mentor development and QA team members on UAT processes and procedures.
• Requirement gathering, Design, Hands-on development, Testing and Production Support for online/batch Financial Systems using MVS, Tandem, Unix, SQL, Web Services, APIs, network protocols.
• Participate in JAD sessions with Director of Development, application developers, as well as Business and Product Line members to design development and plan test approach.
• Able to manage complex projects, exceeding expectations.
• Strong interpersonal skills, highly adapt at diplomacy to facilitate discussions, negotiations with stakeholders across the enterprise.
• Reliable, self-starter, multi-tasking, diverse, fluent in Spanish.

EDUCATION

Bachelor of Computer Science

SKILLS

Areas Of Expertise - Software Delivery Methodologies, Requirements Gathering, Redesign, System Conversion, Project Management, Change Control Management, QA Methodology, Test System Operations, Offshore Model. 
Applications - Retirement Plans/Mutual Funds Systems, Brokerage Systems, Credit Card Systems/Credit Card Authorization and Fraud Systems, Securities Trading Systems, Computerized Reservation Systems, Account Receivable Systems, Loan Processing Systems, Hogan, TSYS, Global Distribution Systems. 
Languages/Software – Cobol, Assembler 370, CL, JCL/JES2, OMNI Plus, PowerImage, VAX Macro, DIAL, PL/I, C/TPF, CICS, CMS, TSO, Eztrieve, Changeman, Infomaster, Endevor, SDSF, CA7/CA11, Expediter, Vms Debugger, File Aid, Idcams, NDM, TCP/IP, SCLM, ACP/TF, Websphere, Testmanager, Testdirector, Clearquest, QuickTest Pro, Delta Debugger,SQL, C++, Visual Basic 
Databases/Operating Systems – VSAM, DB2, IDMS, RMS, ACCESS, ORACLE, TPF, MVSz/os, DEC, VAX/VMS, iSeries-AS/400, ALPHA/VMS, DASD, LINUX / UNIX, MS-DOS, Tandem, HTML, XML 
Current Training - JAVA

PROFESSIONAL EXPERIENCE

Confidential, Denver CO Mar 2011 – Until Date 
Sr. QA Analyst

Work with Developers, DBAs, Product Managers, Project Managers, Change Management and Operations to ensure high quality and timely delivery on multiple implementation projects of varying sizes and complexities. Engineer plans, schedules and executes manual and automated testing throughout the development cycle and during periodic releases for back-end and web-based systems.

• Create test plan and test schedule according to project requirements.
• Test data feeds and data transformations on large data sets.
• Design, and execute test cases for database applications.
• Design, and execute test cases for web interface and validate back-end processing.
• Prepare, configure test environments and initiate shake-out processes.
• Attend and provide QA status meeting with stakeholders.

Confidential, Denver CO Mar 2010 – Mar 2011 
Technical Lead / Systems Analyst

Provide technical leadership of onsite and offshore teams and implement system solutions that are consistent with strategic business and technical objectives. Responsible for the quality of the code written by offshore team by ensuring proper design reviews, code reviews, unit testing and integration testing. Conduct impact analysis for systems changes in accordance with business requirement. Provide production support and maintenance, and support research for project issues. Reengineer applications to bring them with mainstream organizational directives.

• Develop and support web services in a mainframe environment for Customer/Account Domain in accordance to business requirements.
• Keep abreast of the RRBus documentation and infrastructure upgrades.
• Publish and update web services in SDAT directory.
• Validate the service has gone thru the appropriate governance.
• Provide support and guidance for service development.
• Provide review of WSDL and offer feedback and direction.
• Train and mentor other team members around RRBus standards to include new registry and versioning tools, and/or web service tools.

Confidential, Denver CO Jun 2007 – Mar 2010 
Sr. QA Systems Analyst / Sr. Programmer

• Design, Hands-on development, Testing and Production Support for Payment Settlement Systems using MVS, Tandem, DB2, Web Services, APIs, network protocols.
• Develop and support applications in accordance to business requirements to support front-end and UI interfaces.
• Gather business requirements, creating User Test Cases, creating Test Scripts and interface with QA groups and outside Clients to coordinate timely and defect-free delivery of software implementations.
• Preparation of test system environment, database updates, and job scheduling.
• Configuration of new Client processes, and definitions of data transmission protocols to remote sites, and identifying functional areas for test automation.
• Create on demand statistical reports for accounting group, and manually process financial adjustments per user request, and review processes for improvement.
• Support outside clients with ongoing system changes and customization of business functions by tailor applications to reflect business requirements.
• Monitor posting of daily financial transactions to prevent fallout and to ensure accounting balance, and review new project requirements for development.
• Mentor team on new process / procedures and document system changes.

Confidential, Denver CO Jun 2006 –Jun 2007 
Sr. QA Analyst / Sr. Programmer

• Define Test Strategy, design Test Plans, and schedule Test System activities.
• Design and execute Test Cases to successfully perform all UAT requirements.
• Develop and support conversion services in a mainframe/server environment from Legacy to OMNI platform for the Annuities and Pension Plan applications.
• Complete testing of all assigned tasks/cases within project timeline.
• Lead and mentor QA team members on UAT processes and procedures.
• Accountable for on time completion of Test Phases as per test plan schedule.
• Responsible for obtaining test results sign-off from Business/User groups.
• Oversee updates to Issue Tracking and Effort Tracking systems.
• Escalate issues to Project Managers, Business Users and Stakeholders.
• Resolve issues identified during Integration and/or UAT phases.
• Act as point of contact for Development and Testing Team to coordinate software changes.
• Establish strong relationship with Implementation Managers and Business Users.
• OMNI production support in the area of Pension Payment Adjustments, and TPA.

Confidential, Denver CO Jan 2006 – Jun 2006 
Project Lead / QA Analyst

• QA Test Analyst activities for testing software development efforts including: creation of test plans, test cases, test procedures, and test scripts as well as execute planned test cycles and documenting test results, and progress. Document, and track testing issues.
• Test Lead for large projects initiatives, continually monitor project progress and collaborate with other UAT Test Leads and Project managers to manage resources.
• Work in tandem with Business Users, and Test Managers to design effective test strategies, implement appropriate test approaches to ensure proper validation of business requirements.
• Participate in business requirement meetings, and development walk-through meetings in order to validation and verify business requirements, and to define Test Phases milestones throughout project life cycle.
• Gather test results to identify, provide and assess quality risks. Generate overall testing cycle status, and test results status reports for management.
• Work in tandem with internal groups and end-users to devise implementation strategies, verification process and communicate mitigation schedules.
• Automate test case execution and regression testing through CICS scripting, and other test tools.

Confidential, Denver CO Jan 2005 – Dec 2005 
Systems Analyst / Sr. Programmer

• Responsible for translating business needs into technical requirements for software development, testing, implementation and maintenance of securities, futures, stock, and bond trading transaction applications in an AS/400 system.
• Participate in JAD sessions with Director of Development, application developers, as well as Business and Product Line members to design development and plan test approach. Work in tandem with project management, and QA team, to prioritize new business requirements and plan testing phases for real time and batch applications.
• Translate government regulations requirements and implement modifications of software applications to become industry compliant.
• Write programs requirements, distribute coding assignments, mentor junior developers and perform coding/programming tasks.
• Design test plans, writing test cases, create test scripts, and validate test data based on Business Requirements in a QA environment.
• Document new business rules in accordance with development standards and procedures and create and/or modify current system documentation.

Confidential- Denver CO Jan 2004 – Jan 2005 
Technical Lead / Systems Analyst

• Responsible for delivery development work of multiple projects and maintenance of financial applications for Credit Card Authorization Systems throughout the project life cycle in an MVS/Unix/Open2/Client/Server environment.
• Responsible for assign, supervise, and monitor project work for a development team.
• Responsible for production support of on-line, batch, and test environments.
• Perform investigative research of production issues utilizing SQL queries, Platinum/File Aid, and database tools to document and resolve issues.
• Gather and analyze business requirements, and act as liaison for Product Managers, Project Managers, Business and Marketing groups to identify, prioritize and allocate resource for development/project work.
• Develop test cases and use cases describing data conditioning and post results by keeping tractability of business requirements.
• Execute Load Tests and Tune Application Performance utilizing regression test scripts and performance test tools throughout testing cycles.

Confidential, Denver CO Nov 2000 – Jan 2004 
Systems Analyst / Sr. Programmer

• Develop technical functional specifications and software detail designs for the Guarantee Student Loan System and FTP CommonLine process.
• Provide system analysis and recommend re-engineering in areas suitable for automation.
• Oversee other programmers and provided program specifications for coding assignments.
• Collaborate with external clients/vendors on industry standards, requirements gathering, and government regulations mandates.
• Work in tandem with the Business Organization to identify, develop processes and data requirements to support new financial applications requirements.
• Responsible for gathering, analyzing, documenting and validating business requirements for project scope and capacity planning to resolve system limitation issues.
• Maintain and understand in detailed, general loan process flow, systems routines, and vendor protocol interfaces.
• Develop CICS Scripting to automate manual reporting tasks, regression testing to secure data integrity.
• Oversee test system batch Cycles, and the integrity of test system databases.

Confidential, Denver CO Apr 1998 – Nov 2000 
Systems Analyst / Sr. Programmer

• Analyze, design, and support new consumer financial applications for Citibank and Us bank for the following applications: Consumer, Corporate and Government Credit Card Systems, Authorizations and Fraud Systems and support Merchants/Vendor interfaces.
• Implement new product portfolios, and integrate Debit and Credit Card processing into the General Ledger processing and financial reporting systems.
• Technical lead for test system automation tools and construction of test system databases.
• Analyze, validate and map DB2 data structures of car rental reservation system for Oracle conversion of database.
• Co-ordinate testing cycles schedules across development groups.
• Analyze and develop load capacity strategies to improve systems performance and forecasting systems limitations.
• Reorganize application documentation and Business Line information to have a better understanding and approach to design new requirements and resolve production issues.

Confidential, Denver CO Jun 1988 – Apr 1998 
Technical Lead / Sr. Technical Analyst

• Technical lead for development of computerized reservation systems through Project Life Cycle Methodology.
• Conduct analysis and design new functionality for the following high volume high performance real time applications; Fare Quote systems, Credit Card Fraud, Availability, Ticketing, Inside Link inventory, Passenger Name Record, AAA, Car Master, Room Master, Personal Apollo, and Leisure Shopper, on an IBM TPF multiple processor environments.
• Rapid analysis and resolution of production dumps, based on leading-edge expertise in real time systems. Identify system limitations and develop plans to address them.
• Construct Fare Quote MVS databases to be rolled into TPF on-line databases.
• Provide solutions and re-engineer existing product applications to improve and increase productivity and revenue.
• Deliver accurate analysis of new and enhanced functionality requirements to business line for project planning and allocation of resources.
• Design and implement automation tools to facilitate conversion of vendor\'s inventory, and synchronize real time database bookings for a remote reservation system.
• Support and follow-up of system updates through clear understanding of the system\'s architecture and extensive experience of IBM ESA and XA mainframes and peripherals.