EXECUTIVE SUMMARY

• Over 4 years of experience as a quality assurance analyst across the Banking, insurance and Health Care domains.
• Well acquainted with Software Test life Cycle (STLC) & Software Development Life Cycle (SDLC).
• Expertise in working with Agile, SCRUM and Waterfall methodologies.
• Expertise in Black box testing and assuring functionality, performance and reliability of the application.
• Experience in creating, reviewing and maintaining of Test Plans, Test specifications, Test scenario and Traceability Matrix.
• Well versed in writing test plans, defining test cases, and developing and executing test scripts accordingto the business requirements.
• Experience in Static testing by reviewing the requirement specification, test specification, test scenario, bug sheet and user manual.
• Experience in performing different kinds of testing - Smoke, GUI, Mobile Security, Database functionality, integration, regression, usability, compatibility, system, performance, load, stress of web and client/server applications.
• Experience with automation tools like QTP, Load Runner.
• Developed test scripts for data driven testing using QTP.
• Performed Load and Stress testing using Load Runner.
• Well versed with SQL queries to run the data integrity tests.
• Extensively used Quality center / Test Director for specifying requirements, updating Test Cases, application test status reporting, maintaining Test scripts, and observing traceability and to Report Bugs.
• Demonstrated excellent ability to research and isolate defects precisely for prompt and accurate corrective measures.
• Good knowledge of various defect management tools like Quality Center, Bugzilla and Jira.
• Experience in generating status reports and communication with various project team members.
• Good Team player and able to work in multiple projects across various domains.

TECHNICAL SKILLS

• Operating Systems: Windows (7, Vista, XP, 2000, NT), UNIX, LINUX
• Programming Languages: VB 6 .NET, VB Script, Oracle SQL, Shell Scripting
• Database: Oracle, MYSQL, MS SQL Server, Ms-Access
• Automation Tools: QTP, Load Runner,
• Defect management tools: Jira, Bugzilla, Quality Center, Rational Clear Quest
• Reporting tools: Crystal reports
• Other Tools: SQL Developer, Toad, VM Ware, XML Spy, Putty, Visio, MS Office Suite, Clear case, Source Code Control

Client: - Confidential, SFO March 12- July 12
Role:-QA Tester

Project Description:-
Worked as Software Engineer (Tester) for internally used application that maintains personal and corporate accounts. The application was developed to keep track of information about the client profiles, account details, daily transactions and updates to the accounts. The application was also used for keeping up-to-date information about Donations contributed by individuals or corporate details and billing and other credentials.

Responsibilities:

• Prepared test cases by analyzing functional requirement specification document
• Performed Manual Testing of this Web application and automated it by using QTP.
• Testing compatibility of software under various Internet Browsers.
• QTP was used to generate automated test scripts for functionality and GUI testing and further enhancements were done in the script
• Performed Integration testing, Regression testing and System Testing.
• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using Quality Center.
• Used Load Runner for corporate testing.
• Participated in various meetings, discussed Enhancement and Modification Request issues.
• Performed GUI, Functionality and Backend Testing.
• Reported the bugs using an Jira a bug-reporting system, which was developed using Spreadsheets

Environment: QTP, Q.C, Jira, Java, HTML, JavaScript, VBScript, Oracle, Windows XP, IE, Netscape, HTTP/HTTPS.

Client: Transunion Interactive, San Ramon, CA March31 10-Jan12
Role: QA Engineer

Project Description:
Transunion Interactive (a division of Transunion) is a consumer credit reporting company that sells credit data, credit reports, scores and alerts directly to its consumers and also for e-marketing companies on a membership service mode. After enrollment, consumers can access their credit data either online through web or offline through batch console for e-marketing companies (batch processing). TUI does credit monitoring by pulling the credit reports and scores from the 3 bureaus (Transunion, Experian, and Equifax) on consumers request and also sends out alerts whenever there is a change in their credit history. All customers are validated by an identity verification process before sending out their confidential credit information. Billing is done by ACH and Paymentech.

Responsibilities:

• Analyze Business and System requirements and prepared test scenarios, test plans and test cases
• Set up and configuredQAenvironment. Performed manual and automation testing.
• Executed Test scripts using QTP to test the Database.
• Created automated test scripts using Quick test professional.
• Performed various kinds of testing like regression, retest, system, security, functional and performance testing.
• Preparation of defect reports and attending weekly meetings to discuss defect report and keep track of progress.
• Active participation in development of customized automation tool Integrated testing Console (ITC). This is used to automate all batch process activities.
• Analyzes entire payment process of ACH through Paymentech for fund transfer processing
• Performed Backend testing Using the DB Visualizer tool and execution of SQL Commands to carry out backend database testing
• Logged bugs in Bugzilla and tracked them till closure.
• Participated in walk through and defect report meetings weekly and periodically with making detailed plans to accomplish goals.

ENVIRONMENT:- Windows 7/XP/2000, LINUX 6.1, Java, J2EE, Web logic 11g, Oracle 11g, DB Visualizer, ITC, Web Flow, Bugzilla, 4.0 ,Clear Quest, Internet Explorer 7, QTP 10.0.

Client: Confidential, New York, Jan 10 - Feb 11
Role: QA Tester
Project Description
Confidential is a web based application designed to assist Customers and Human Resources. The Confidential application contains two modules to File a Claim and Check a Claim. The functionality of File a Claim is to create a claim in new status. The Case manager verifies the claim and moves to the different status. The Case manager verifies the claim and move to the Core. The Check a claim is used to check the claim status and claim details. Once the claim got the benefit then claim is closed with status as closed.

Responsibilities:-

• Studied the functionalities of the existing system
• Review of Change Request (CR) and requirement documents and any other project related documents.
• Create test cases to conduct positive and negative testing of the application.
• Set up test environment and create test data for both positive and negative test cases.
• Execute test cases and validate the fix or enhancement proposed.
• Execute the test cases on various browsers and environments.
• Test cases are created and maintained in Quality Center.
• Performing Functional Testing, Regression and GUI Testing.
• Perform Regression testing after retesting the defects to make sure the fixes do not have any negative impact on the application
• Log defects in JIRA Defect tracking tool to track the issues identified during the testing.
• Create SQL queries to validate the database and test its integration with the front end.
• Participate project related meetings and provide information required for the meetings as far as the QA and testing status is concerned.
• Troubleshoot the issues encountered during the test execution.
• Create Status Report to report the progress and status of the testing effort.
• Work on multiple CRs/ Projects simultaneously and prioritize the tasks between the CRs/Projects as needed.
• Create the test data and mock up the existing data to simulate the test conditions.
• Monitor the test results and capture the screen shots and include in the test results.
• Participate in project post mortem meetings.
• Perform Smoke test of the application Pre & Post deployment of the application on QA and Production servers.

Environment:-JIRA, Quality Center 10.0, VB.NET, ORACLE 10g, Windows XP, MS office 2007.

Organization: Confidential Sept 2008 to Dec2009
Role : Sr Software Testing Engineer

Project Description:-
Enterprise Compliance Platform is the underlying infrastructure built on the J2EE architecture and the Platform provides core services that enable rapid development and deployment of web-based compliance and quality applications. Business processes within companies are increasingly being driven by the need to ensure compliance with various regulatory mandates and quality standards

Completely own Platform QA activities, deliverables and responsible for

• Preparation of Test plans, Test scenarios, Test cases
• Execution of the test cases
• Review the Test scenarios and Test cases prepared
• Black box testing
• Generation of Automation scripts for regression testing
• Load Testing using Load Runner
• Work with Development, System Staff to develop and maintain a dynamic and extensible product which is consistent in design, quality, and performance
• Reporting defects in the product and following it up till it is rectified
• Reporting enhancements in the product/module/feature
• Testing for the user friendliness and look and feel characteristics
• Planning, assigning the tasks to the members, Tracking
• Generation and maintenance of weekly status/reports
• Generation of test reports

Environment: - J2EE, Red hat Linux 5, Web sphere Application Server 6.2.1, Shell, SQL ,LR

Organisation:-Confidential From Aug 07- Sept 08
Project Title: Hytex and Risk
Role: Sr.Tester

Project Description: -
Hytexi is an integrated global trading system for bond and equity financing. Hytex currently offers the only truly global platform for all financing business.
Hytex supports all the trading activity of the financing business including position and risk management, can be fed from in-house or external Systems or by direct entry into Hytex. It is easy to install on a low cost Windows platform with low maintenance thereafter and available during the trading times for every location thereby giving 24 hours x 7 day global availability.

Responsibilities:-

• Writing test cases based on requirement for clients enhancement, issues etc.
• Identifying "Test Case Data" & execution of functional test cases.
• Running Regression suite written in QTP, finding exceptional situations, helping automation team in understanding business.
• Co-ordinate with business unit for resolving issues, defects etc.
• Maintaining Issues log for particular Business Requirements.
• Reporting Defects in FootPrints, JIRA and Follow up the Defects.
• Attending issue meetings.
• Participate in the trainings conducted by the Client.

Environment:- Jira, QTP 9.5, QC 9.5, Windows XP, MS office 2003