SUMMARY: Quality engineer with 20+ years experience in software and hardware quality assurance testing and troubleshooting. Experienced in all aspects of software quality assurance. Proven ability to quickly contribute to an organization and to work with minimal supervision. Posses strong communication, organizational and technical skills.

TECHNICAL BACKGROUND: Software/firmware quality, performance, reliability engineering, local and wide area network testing, and troubleshooting of routers, switch, and software i.e. Procurve Manager, Web View and Spectrum Network Manager software, software defect tracking. US Navy Electronics Technician.

Network Protocols:Routing - Static, RIP, OSPF
Servers - Radius & DHCP
Router features - SNMP, FTP, TELNET, QOS, VOIP, SNTP, Access-list,IGMP,STP, IPV4,IPV6,Vlans,Trunking,Load balancing, Trace route, Logging types: local, facility and accounting, Auth-VID, Unauth-VID, Meshing and Failover.
Security- 802.1X, SSH, CHAP, MSCHAPv2, Web and2fa
Technologies: Ethernet {10/100/1000/10000}, Wireless, Mobility - Controllers & AP's (access points)
Operating Systems: MS Windows (95/98/NT/2000/XP/7), Linux (Ubuntu/RedHat)
Applications: Microsoft Word, Excel, PowerPoint, 9.2 ,Team Track, Application lifecycle Management (ALM)11.0 , Quality Center (QC) 10.0
Test/Debug tools: Familiar with the use of many analyzers, traffic generators and compliance testers such as Spirent, Wire Shark, and Ixia.

PROFESSIONAL EXPERIENCE
July 2004 - present, Confidential, Portsmouth NH
QA Systems Engineer - Performed system level qualification and testing of HP Procurve switch/routers. Designed, configured, maintained and troubleshot large test networks, including the use of various applications and management software.

• Developed test cases and tools to configure, monitor and exercise Software/firmware run on HP hardware functionality
• Provided detailed information and work closely with development to resolve all issues found
• Researched and implemented applications to increase stress and emulate actual network
• Test Plan creation and maintenance.
• Recreated customer issues, helped implement and test fixes.
• Mobility (wireless), controller and access point (AP) testing
• Documented and tested customer driven new and expanded features tested on HP Networking Switches

3/2001 - 4/2004, Confidential, Portsmouth, NH

Senior QA Systems Engineer - Performed Quality assurance, interoperability and performance testing, automation development and demo/customer technical support for Cetaceans real-time video products.

• Performed interoperability testing of router (Layer 2 & 3) functionality with Cisco, Extreme and Foundry.
• Worked as a team with development to document and qualify proprietary real-time video network solution.
• Researched, recommended and purchased 3rd party applications and equipment to meet testing requirements.
• Familiar with VoIP and Real-Time video testing, equipment and applications
• Qualified Java based management applications.
• Provided technical support for customer demonstrations and beta sites.
• Test Plan creation

3/1999 - 4/2001, Confidential, Andover, Ma

Senior QA Engineer

• Performed interoperability testing of routers (Layer 2 & 3) functionality with Cisco, Extreme and Foundry.
• Worked as a team with development to document and qualify proprietary real-time voice network solutions.
• Researched, recommended and purchased 3rd party applications and equipment to meet testing requirements.
• VoIP and Real-Time video testing, equipment and applications
• Provided technical support for customer demonstrations and beta sites.
• Test Plan creation

3/1990 - 3/1999, Confidential, Rochester, NH

Senior QA Engineer - Performing system level qualification of Cabletron switches and routers. Designed, Configured, Maintained and Troubleshot large test network configurations, including the use of various applications and management software.

• Developed test cases and tools to configure, monitor and exercise product function
• Provided detailed information and work closely with development to resolve all issues found
• Researched and implemented software and hardware to increase stress and emulate actual network environments for customer issues recreations.
• Test Plan creation

Lead Hardware Trouble shooting Technician

• Over saw and lead a team of 20 technicians on the manufacturing floor setting goals and directly interacting with hardware development to document and implement Equipment Change Orders
• Experienced in schematic reading
• Created troubleshooting procedures and documentation
• Experienced in ISO900
• Troubleshooting trainer for new hires

July 1983 - July 1989 US NAVY

Electronics Technician (ET2 SW) (Frocked ET1)

• Troubleshoot, maintain and calibrate Satellite/HF/UHF/VHF transceivers, Radar, Tracking and Electronic Counter Measure systems.
• Removed, repair and replaced hardware components.
• Performed calibration of equipment following complex written procedures.
• Trained in schematic reading
• Documented and maintained information.

EDUCATION:

Basic Electronics, US NAVY

Advance Electronics US NAVY

Electronics Technician "C" US NAVY

3M Maintenance Motorola

Attended a number of training courses covering Routing, FDDI, UNIX, Ethernet, Advanced Networking Technologies, VOIP, SNMP Management and Security.