Professional SUMMARY

• About 6 years of experience as QA Tester including both Manual and Automated testing using Mercury Interactive Test suite (QuickTest Professional, Quality Center and LoadRunner) in various environments.
• Expertise in testing Client/Server and Web-based applications.
• Excellent technical skills in Functional, Integration, System, and Performance testing for various Retail, Cost Management, Financial, and Healthcare organizations.
• Extensively used Mercury Interactive Tools for testing the functional behavior of the application.
• Proficient in execution of various Test Scripts using QTP, Test Director and Load Runner.
• Involved in analyzing business and technical requirements and workflow of System Development Life Cycle (SDLC).
• Expert in designing Test Strategy, developing Test Plan and creating Test Cases.
• Executed SQL queries to validate data in DB2, Oracle and MS SQL Server backend.
• Excellent knowledge in Performance Testing (Load testing) and Stress Testing.
• Excellent communication skills, leadership qualities, systematic approach and ability to work effectively in a fast paced environment.
• Able to adapt quickly to new technologies and work environments.

Technical Skills

Testing Automation Tools : QuickTest Professional 8.2/9.0/9.5, LoadRunner
Defect Management Tools : TestDirector / QualityCenter 8.0/9.0/9.2
Testing Languages : VB Script
Application/Web Servers : WebLogic, Web Sphere, Apache Tomcat, WebMethods
Languages : C, C++, Java, SQL, PL/SQL, HTML
RDBMS : DB2, MS SQL Server, Oracle 9/10/11, MS Access, SQL Navigator, SQuirreL Query, SQL Query Analyzer
Other technologies : SAPBW3.5, SAP R/3 4.7, ETL, EDI, HIPAA
Miscellaneous Tools : MS Office, TOAD, WS FTP, XML, SOAP UI, Putty, Tunnelier
Browsers : Internet Explorer, Mozilla FireFox, Chrome
Operating Systems : Windows NT/XP/Vista, UNIX, LINUX, MS-DOS

Confidential, TX Feb '12 - Present
QA Analyst
Blue Cross Blue Shield is one of the largest and most experienced health insurance companies providing more than 6.5 million members with comprehensive and affordable health plans. This project involves automating the Life and Waiver Claim processing like Receiving Claims, Verifying the Eligibility and Approving them for all Group Life products - Basic, Voluntary, Supplemental, Dependent, Waiver, ADB, Repatriation, Coma, Seatbelt etc.

Responsibilities:

• Analyzed the Requirements and the Process Flows documents and wrote detailed Test Cases.
• Performed Functional & Regression Tests for the Group Life and Group Disability applications to make sure the Claim Submission and Approval processes work as per the requirements.
• Prepared the Traceability Matrix for each Regression cycle.
• Did XML testing using SOAP Requests and Responses.
• Accessed and edited Genelco - the Groups and Member Management System, to suit the testing needs.
• Prepared and provided Test Data for the whole team using SQL Queries to satisfy all the test cases' criterion.
• Supported the developers and the whole team with Scanning and Indexing the documents for all the Claims through Captiva and checked them on ECM - the Enterprise Content Management system.
• Assisted in preparing Test Execution Status Reports for the weekly meetings, using QC's Summary Graphs.
• Participated actively and gathered detailed information about complex functionalities, from the Business Analyst and Developers.
• Tracked defects using defect management tool QC, from logging defects, retesting and closing the Fixed defects.
• Tested application in different environments like Dev, CFG & Test.
• Prepared the test data for User Acceptance Testing which meets the entire criterion as in the Production.

Environment : Quality Center 10.0, Genelco, ECM, SOAP, XML, SQuirreL (SQL Query tool), Windows XP.

Confidential,TX Sep'11 - Dec'11
7-Eleven account
QA Analyst
The project MWS involves redesigning 7-11's supply chain network, and all the related internal & external systems, in a move from single wholesaler (McLane) based in US to Multiple Wholesalers (MWS) located globally. This flexibility helps 7-Eleven to take advantage of the supplier competition, while mitigating the risks of supplier shortage, and be competitive for future global expansion.
As it involves multiple partners (HP, McLane, SEI, NEC, NRI) and multiple IT systems a vast number of scenarios, to account for the complex & flexible design, have to be tested. For instance Vendor systems (Quasar, Excise, Allowance, and Order Processing) and 7-Eleven vendor-centric systems (Bridging, Payments, Merchandise Synchronization) are all integrated and tested extensively.

Responsibilities:

• Analyzing the Software Design document and developing detailed Test Plans and Test Cases.
• Creating the Test Scenarios in the Test Plan and publishing them in the Test Lab of Quality Center.
• Performing Integration Testing in Wave2 & Wave3 and Regression Testing in Extended IT.
• Working on EDI Transaction codes like 850, 878, 885, 888, 832 etc
• Extracting data from the QC using VB Scripts for the Test Metrics.
• Preparing daily Execution reports and sending it to all of the partners located globally in various countries - Japan, China, US etc.
• Preparing extensive Test Status Progress Reports depicting Passed counts, Defect status for each sprint cycle of 2 days in various Charts, Graphs, and Summary tables. These reports are presented to the Directors & all the Partners for future planning and corrective actions.
• Using Agile methodology to maintain and update Test Sets during Testing phase.
• Developing and executing the Automated VB Scripts
• Executing the Test Sets and updating the QC accordingly.
• Attending daily Test Status meetings with all the partners for defect tracking.
• Defect maintenance and follow ups until they are closed.
• Did Database and Middleware testing.
• Participated in making Test Completion Report.

Environment : Quality Center 9.0, VB Script, EDI, WebMethods, SQL Server, SQL Query Analyzer, Tunnelier, MS Excel and Windows XP.

Confidential, TX Apr'10 - Aug'11
QA Analyst
Confidential, is a leading cost management company that supplies Healthcare related equipment for healthcare providers located nationwide. To remain competitive, the company is reengineering the current 'Product Manager' (PM) module and is creating a standalone PMR (Product Manager Re-engineering) application with enhanced PM functionality. While the current PM module is a web-based Java application hosted on a Weblogic platform, the new PMR is a .Net based standalone application. PMR application provides company's users with the ability and functionality necessary to manage and maintain Product, Price, RFP, and Cross reference data for the Product Catalog.

Responsibilities:

• Analyzed the Requirements & Design Document and the Use Case Document and developed detailed Test Cases and Test Scripts.
• Developed the Test Plan based on technical specifications and business requirements.
• Performed both Manual and Automated Tests to conduct Functional and Regression Tests on the application versions PMR1.0 & PMR 2.0.
• Assisted in writing Automation Test Plans and prepared the Automation Test Matrix for each Regression cycle.
• Used QTP for Functional and Regression testing of the application PMR 1.0 to make sure the Submission and Approval processes of Add/Update Products & Prices work as intended.
• Developed Automation scripts using VB script.
• Created Function Libraries and passed the parameters, while testing the Submitter's & Approver's process flow.
• Created and performed maintenance of Object Repository in the QTP, and used Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test evaluation.
• Prepared Test Execution Status Reports for daily standup meetings, using QC's Data Grid or Bar chart in Word or HTML format. Also generated detailed execution reports using Document generator incorporating several Summary Graphs.
• Participated actively and gathered detailed information about complex functionalities, from the Business Analyst and Developers.
• Prepared Test Data for Verification & Validation Testing used in Data Driven Test and for Manual Tests.
• Tracked defects using defect management tool QC, from logging defects, assigning them to developers, retesting and closing the Fixed defects.
• Tested application in different environments like Development, Test & Pre-Prod.
• Participated in User Acceptance Testing.

Environment : QTP 9.5, Quality Center 9.2, VB Script, .Net, WebLogic, SQL Server, SQL Enterprise Manger, SQL Query Analyzer, UNIX and Windows XP.

Confidential, TX Apr'09 - Mar'10
QA Analyst
Confidential, is a nonprofit Corporation that works with students and schools to make loans available to all qualified individuals. It also guarantees repayment of student loans to private lenders. TG is implementing new Virtual Office and E-sign portals to enable borrowers to view student loan or personal loan account information from disparate systems.

Responsibilities:

• Involved in analyzing System Requirements Specifications, Design, Development and Execution of Test Plans and Test Cases for Manual and Automated Testing.
• Continuously improved Test Plans, Test Scripts and Test Data based on the changing Requirement Documents.
• Created and executed Automated Test Scripts for Functionality testing using VB Script.
• Created and maintained Shared Object Repositories (Merge object repositories of different modules) to enable QTP to identify the various objects in the application.
• Implemented Reusable Functions using QTP Framework.
• Conducted Data Driven Testing using QuickTest Professional.
• Involved in all phases of testing, which includes Functional, Regression, System, Batch and User Acceptance Testing of the Application.
• Performed Backend testing on IBM's DB2 Database using SQL queries to check the Loans, Accounts and Payments of the Borrower.
• Developed Traceability Matrix to track requirements as per Requirement List and Acceptance Criteria (RLAC).
• Analyzed and interpreted Reports and Graphs for the Test Cases generated through Quality Center's Document Generator.
• Participated formal Iteration Meetings, Test Meetings, Review Meetings with users and developers to report & demonstrate during testing cycles.
• Interacted with developers and other QA engineers for Defect Analysis and Regression Testing.

Environment : QTP 9.0, Quality Center 9.0, VB Script, Java, WebLogic, DB2, Eclipse IDE, UNIX and Windows XP.

Confidential, TX Apr '08 - Mar'09
Test Engineer
Confidential, is the world\'s largest Confectionery & Beverages Company with strong presence in America, Europe and many other countries with brands such as Schweppes, Dr Pepper, Snapple, Halls etc. The new implementation of Business Web Reporting (SAP BW) requires information exchange with SAP R/3, java middleware & Informatica ETL systems to provide common reporting solution and hence thorough testing.

Responsibilities:

• Participated actively in Requirements & Design Reviews and assisted in the development of the Test Plan in the SAP and ETL Environment.
• Analyzed Software Requirements Specifications and developed Test Cases and Test Scripts.
• Performed both Manual and Automated Tests to conduct Functional and Regression Tests on the application.
• Wrote Automation Test Plans and prepared the Automation Test Matrix for each Regression cycle.
• Used QTP for Functional and Regression testing of the application to make sure queries / filters in BEx Analyzer facilitate data analysis in a drill down or summarized way for providing detailed levels of information and work as intended.
• Developed VB scripts.
• Created Functions for testing web reports generation through report template in Web Application Designer.
• Created and performed maintenance of Object Repository in the QTP
• Maintained and updated Test Scripts as per requirements.
• Generating results in HTML format.
• Prepared daily/weekly and final testing report of the whole application.
• Prepared Test Data for Manual and Data Driven Test.
• Assisted in management of defect tracking using QualityCenter, including logging defects, assigning them to developers, facilitating defect review sessions and researching causes of defects in development builds and in production environments.
• Facilitated formal review meetings with users and developers to report, demonstrate, prioritize and suggest resolution to issues discovered during testing cycles.
• Tracked defects till closure.

Environment : QTP 9.0, Quality Center 9.0, VB Script, Java, SAP BW 3.5, SAP R/3 4.7, Web Application Designer, VSS, Oracle 9.x, Putty, UNIX and Windows XP.

Confidential, TX Aug'07 - Feb'08
QA Tester
Confidential, operating under HIPAA regulations has to upgrade their legacy systems to use National Provider Identifier (NPI) numbers as per new HIPAA mandate. This requires implementation and proper migration strategy of existing services and making them NPI-ready.

Responsibilities:

• Analyzed the Software Requirements Specifications and developed detailed Test Plans and Test Cases and provided the documentation.
• Conducted Functional, System and Regression testing of the application using QuickTest Professional.
• Developed Automated Test Scripts for Functionality testing using Visual Basic.
• Configuring Batch, FTP and Oracle e*Ways for Test environment.
• Testing of ETDs and Java Collaborations used for mapping incoming events to the format specified by ASC X12.
• Verification of message structures for certain HIPAA transactions (270/271, 835/837).
• Extensive knowledge in creating automation scripts using descriptive programming with recording the scripts.
• Performed Validation testing on the application navigation for various scenarios and reported the errors.
• Performed Backend testing using SQL queries.
• Used TestDirector for Test Planning, Test Execution and Defect Tracking.
• Analyzed and interpreted Reports and Graphs for the Test Cases generated through TestDirector's Document Generator.
• Performed Oracle Database analysis using PL/SQL in a web environment.
• Participated formal Iteration meetings, Test Meetings. Review Meetings with users and developers to report, demonstrate during testing cycles.

Environment: QTP 8.2, TestDirector 8.0, EAI / EDI, SeeBeyond, HIPAA, JDBC, Oracle 8i, PL/SQL, TOAD, XML, FTP, MS Office, UNIX, Visual Basic, Windows 2000.

Confidential, NJ July'05 - Jun'07
QA Tester
As QA tester with J & J, I was involved in testing all kinds of applications like Web based Internet and Intranet. Involved in various projects like, Project Tracking system, Material Distribution services, Service Center and also maintained the websites Agent Portal, Web Reporting and also maintained the problem tickets for all these applications.

Responsibilities:

• Involved in the project from gathering the requirements to deploying it into Production.
• Involved in Writing Test Cases for Manual Testing using Test Director.
• Created and implemented Test Plans and Test Scripts based on technical specifications and business requirements.
• Involved in Functional Testing, System testing with team members and UAT testing with users.
• Attended meetings with team members, Business Analysts and business users to discuss the Use Cases or requirements, test plans, test scripts and defects.
• Generated all the reports from the TestDirector.
• Collected daily status reports from team members and reported it to manager.
• Extensively used SQL quires to perform data integrity testing.
• Categorized bugs based on the severity and interacted with Business Analysts to resolve them.
• Worked on Web Interfaces functionality and Load Testing Test Cases.
• Generating VuGen Scripts, Running Scenarios, Creating Reports and Analysis.
• Production support and maintenance for Performance, load and stress testing.

Environment: TestDirector 7.6, LoadRunner 7.6, Oracle, SQL, TOAD, UNIX, Windows XP, MS Office.

EDUCATION

• Bachelor of Engineering

References
Available upon request.