Summary

• Over 9+ years of IT experience in the QA Methodologies and testing of web and client-server applications.
• Have knowledge of different domains like Finance, Banking and Insurance.
• Involved in all phases of Software Testing Life Cycle and have an excellent understanding of Software Development Life Cycle (SDLC).
• Expertise in preparing Test Plans, Test Data, Test Cases, Requirement Traceability Matrix (RTM), Bug Status Reports and Test Summary Reports.
• Proficient in Manual Testing ( black box) and Performance testing tool (LoadRunner) and Test Management tools like (Quality Center, Test Director).
• Experience in Web and Windows applications testing using different Technologies (ASP.NET, Visual C#.NET, Java).
• Proficient in Integration Testing, System Testing, Performance Testing, Functional Testing, Regression Testing, Smoke Testing, Database testing, User Acceptance Testing and End-to-End Testing.
• Expertise in reviewing requirements for their correctness, completeness, consistency and testability.
• Involved in validating the data that has been populated into Database Tables.
• Expertise in Problem solving and Tracking Bug Reports using Bug tracking Tools like Test Director, Bugzilla Clear Quest and PVCS Tracker.
• Strong knowledge on content management tools such as Vignette, Flagship and Tridion.
• Experience in Agile, Waterfall and V-Model testing.
• Ability to interact with developers and product analysts regarding test status and maintain detail QA documentation.
• Established and maintained productive working relationship with management, clients, project team members, QA testers and other groups.
• Ability to meet deadlines with strong analytical skills, good writing, verbal and communications skills.

Technical Skills

Testing Tools: Load Runner 8.0, Performance Center 11.0, HP Quality Center 10.0, Jmeter, Soap UI
Languages: C,Visual Basic, TSL, J2EE, Java
Operating Systems: Windows NT, Windows 95/98/2000/vista, UNIX, and LINUX
Databases: Oracle 8i/9i/10g, DB2, MS Access, MS SQL Server
Scripting: HTML, XML, VBScript
Protocols: TCP/IP, HTTP, HTTPS, SOAP
Browsers: Internet Explorer 6.0/7.0/8.0/9.0, Mozilla Firefox, Safari and Netscape
Tools: Excel, MQ Series, Visio, VSS, PVCS, Bugzilla, MS-Sharepoint

Professional Experience

Confidential,Dec 05 – Till Date
QA Lead

Confidential,consists of numerous applications in which I worked and supported the following all through my timeframe.

• Aig.com
• GRA (Global Risk Assesment)
• GENS (Generic Email Notification Service)
• EMS (Emergency Messaging Service)
• ESM (E-site Manager)
• Flagship (Portal)
• Search re-architecture
• eBusiness Platform enhancement releases (Core release 1.0 to Core release 16)
• Share point
• Site catalyst and Hit box console
• Single Sign On
• Identity Management (IDM)
• Control Point
• Data masking

Each of the above mentioned applications are independent from each other. Functionalities and tools are leveraged across board.

Responsibilities:

• Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases Documents in Quality Center based on business requirements.
• Responsible for Identification of the Key Performance requirements for the all the modules of the Application based on consultation with the Business Analysts and the End users.
• Responsible for developing the Capacity Plan for entire system based on the Business usage, existing production usage and projected usage.
• Responsible for creating load test scripts using protocols such as web(http/html), Click and Script, web services etc
• Responsible for Assigning load test generators, Configuring the runtime settings and scheduler aspect of LoadRunner Performance Center and LoadRunner Controller.
• Worked in both SCRUM and Waterfall Environments.
• Used CA Wily Introscope for monitoring the performance of Web/Application servers.
• Responsible for updating of the Project Performance Test Strategy.
• Involved in analyzing Oracle AWR Reports for monitoring DB performance.
• Managed and performed Systems Integration testing for various Apps.
• Provided Production Implementation support for the Release Engineering team.
• Performance tested the modules Asset Lifecycle Management, Governance, Risk & Compliance and Financial Control & Reporting of Oracle Financial applications.
• Responsible for the Test lab setup including Installation of the Load testing Infrastructure such as Controller machines, Load Generators, IP Address reservation needed for IP Spoofing etc.
• Designed and developed the Load Test Scripts based on complex business usage for the sub-systems.
• Responsible for fixing the advance correlation and logging in the Vuser scripts and taking care of the problems faced by the Load testing team.
• Responsible for Creating the Load Test scenarios from scratch including assigning vusers for each script, Adding monitors for the system and WebLogic and Citrix Application servers.
• Used SiteScope for monitoring the various components of the Infrastructure.
• Experience in testing SOA based Applications.
• Performed Post Implementation validations on the Apps deployed.
• Configured various Java and .NET monitors and Diagnostic tools for the AUT.
• Responsible for identifying the bottlenecks in the application. Mainly Identified a Memory leak in the system and found out the Application components that was causing the leak.
• Responsible for establishing an Application Benchmark based on the Transactions/sec and the equivalent number of users.

Environment: HP Performance center 11.0/9.5, HP Quality Center 10.0

Confidential, Sep 05 – Nov 05
Performance Engineer

RATIO PAY-Mate, this state of art Payroll management solution handles all your payroll related activities in a simple and powerful way. User definability and flexibility are the central focus of RATIO PAY-mate. PAY-Mate can be configured to virtually meet any individual’s specification. PAY-Mate is the most flexible system for calculation of salaries of all your employees of various categories and levels in a user definable way. You can add any earnings and deductions very easily in the system. You can create a new salary file from the existing one and modify it to suit the requirements. These user definable features dramatically reduce the Payroll processing time and keep the accounts department with all data related to the employees easily accessible.

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.
• Participated in capacity planning for the Application under Test based on the Production estimate usages.
• Responsible for designing load test strategies based on the environment activity.
• Responsible for estimating the concurrent users for the load test based on the Transactions/sec that is seen in production.
• Provided Production Implementation support for the Release Engineering team.
• Performed post implementation validations on the Applications that are deployed in Production.
• Responsible for creating test scripts using LoadRunner using various protocols including, Web/HTTP, web services etc.
• Responsible for installation of the LoadRunner software including controller software, Agent software, Load Generators etc.
• Performed Systems Integration testing for various Apps.
• Responsible for creating Load Test scenarios based on the load testing scripts that are to be loaded.
• Responsible for identifying the counters that needs to be added onto the scenario for data collection from analysis perspective.
• Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
• Involved in setting up the test data for the individual modules for the load test.
• Worked in association with the DBAs in making sure that the databases are re-pointed to the original environments once we are done with the environment for the load test in question.
• Responsible for Load Testing Co-ordination with various other projects involved in load testing activity.
• Responsible for the generation of the LoadRunner Analysis files based on the LoadRunner results file generated by the load test.
• Responsible for filtering the analysis file data based on the durations required.
• Generated detailed test status reports, performance/capacity reports, web trend analysis reports, and graphical charts for upper management.

Environment: LoadRunner 8.0, Office, HTML, Java, Web Sphere, XML, MS SharePoint, Web Applications, Windows 2000/XP/Vista

Confidential,Feb 05 – Aug 05
QA Analyst

Honeywell is a diversified technology and manufacturing leader of aerospace products and services; control technologies for buildings, homes and industry; automotive products; power generation systems; specialty chemicals; fibers; plastics and advanced materials.
In order to support the diverse business operations of Honeywell, the Honeywell IT organization has recognized the need to proactively manage IT services and provide visibility to it business customers by focusing on the following strategic initiatives

Responsibilities:

• Involved in gathering business specifications, meeting customers and end users.
• Attended all Business and Technical requirements review meetings and reviewed the Business requirements documents.
• Prepared the Test Plans, Test cases and Test Scripts from the requirements and from Use cases.
• Prepared SRS documents, Functional and Technical specifications.
• Created test scenarios and test cases.
• Performed Smoke testing on the build.
• Performed Functional testing to validate the Routing of data between users.
• Involved in System/Integration Testing, End-to-End Testing and Regression Testing using QTP.
• Performed Regression testing as and when required to ensure the stability of the application.
• Reported the defects by means of Serena Team track.
• Maintained the Quality through regular audits
• Constantly monitored the Quality of the system and reported to Top Management on daily basis

Environment: Quality Center 8.0, .Net , JavaScript, HTML, XML, Oracle9i

Confidential, July 04 – Jan 05
QA Analyst

The CAD DCS is an intranet-based project with Windows NT 4.0 as the platform. This Project was designed to take care of the various drawings/files in the factory, depending on the level/hierarchy of the departments and plants in a factory. The access to project was based on 3 levels i.e. CAD Operator, CAD Master and the Administrator. I was involved in the development of the Login (plus Main Menu) and the Administration module of the project. This module gave access to various users on the basis of their level code. On the basis of this level code, the user was given access to other modules in the application. The application consisted of the following modules Administration/Login module, Factory module, Department module, Class module, Plant module and the various transactions modules (CAD Management, CAD Search and CAD Recovery).

Responsibilities:

• Analyzed Business requirements documents (BRD) and Functional design documents (FDD).
• Preparing test plans and test cases/scripts as per requirements.
• Wrote manual test cases using Test Director to incorporate the pre-post testing needs.
• Performed Data Driven Testing using QTP to test the application with different sets of Test data.
• Carried out GUI, Functionality and Regression testing.
• Responsible for providing primary leadership for all aspects of User Acceptance Testing.
• Detected bottleneck defects and implemented a plan to handle the bottlenecks.
• Used Test Director as the defect-tracking tool to enter defects regarding the issues found during testing.
• Using Test Director to create the test plan, store test cases and run the test sets.
• Conducted Performance, stress and scalability testing using Load Runner.
• Regularly followed up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Performed a Gap analysis on the Requirements, Functional Specifications and worked on finalizing the requirements along with the Project Management Team.
• Created high-level scenarios from the Functional Specifications & Requirements and reviewed them with project management team that consisted of project managers, business analysts and subject matter experts.
• Inserted comments and logged messagesfor all the scripts written using the Virtual User Generator of Load Runner.
• Participated in Functional Walkthroughs to validate the application design against the test cases written.
• Used Test Director for efficient defect tracking and reporting using the Defect Status Report.

Environment: QTP 8.0, Test Director, Load Runner, Windows XP and Oracle.

Confidential, Jan 04 – June 04
QA Analyst

Confidential, is the leading financial services provider to credit unions and their members worldwide. CUNA offers more than 300 insurance, investment and technological solutions through strategic relationships and multiple service channels.

In order to support the various business operations of CUNA Mutual Group, the CUNA IT organization has recognized the need to achieve higher levels of Service Management by enabling greater alignment between the Business and IT groups.

Responsibilities:

• Designed and developed orders and processing systems.
• Participated in preparing test plans, test cases and test scripts.
• Performed System Testing, Regression Testing, and User Acceptance Testing.
• Written modification request for the bugs in the application. Used Test Director for tracking the bugs.
• Documented the defects in Test Director and followed up with the development team and helped developers to track the problem and resolve the technical issues.
• Involved in QA team meetings and bug tracking meetings.
• Submitted weekly status reports.

Environment: Test Director, Windows 98/NT, HTML, VB, Oracle, Microsoft Office 2003.