PROFESSIONAL SUMMARY
7 years of experience in Software Quality Assurance Testing field as Senior Quality Assurance/Test Lead. Experienced in leading the QA team and deliver the IT projects successfully in both Waterfall and Agile environments. Excellent understanding of the Software Development Life Cycle (SDLC) with emphasis on Black Box testing, GUI, Functional, System, Ad-hoc, Smoke, Regression, Security, User Acceptance testing of Web and Client/Server based applications, Mortgage, Banking/Financial, Retail/Point of Sale applications.

TECHNICAL EXPERTISE

• Expert in all phases of life cycle including requirements gathering, risk analysis, scheduling, testing, defect tracking, management, and reporting.
• Strong knowledge of Software development life cycle (SDLC) and well acquainted with Software Testing Life Cycle (STLC).
• Strong domain knowledge on Mortgage (Point of Sale and Loan Origination system), Banking (Treasury – Check Processing system), Retail (Point of sale)
• Experience in leading the onsite and offshore team size of 9 testers.
• Experience in testing applications manually and have strong knowledge on automated tools like QTP, WINRUNNER & LOAD RUNNER.
• Expertise in designing and maintaining Test Strategy, Test Plan, Traceability and Testability matrix, Test Scripts and Test Data.
• Effectively implemented different QA methodologies/policies, strategies and plans in all stages of life cycle.
• Expert in defect tracking and reporting using tools like Quality Center, Test Director, Rational Clear Quest, BugZilla, Bugs Online and Issue Tracker.
• Experience in backend testing Oracle 9i/10g, SQL Server 2000/2005, MS-Access & DB2
• Experience in back office testing using COBOL NT, AS/400 Mainframe.
• Excellent written/verbal communication and presentation skills, Documentation, self starter, quick learner and good team player.
• High level of collaboration and influencing skills, managing staff & cross-functional / cross-cultural teams, multi-tasking & delivering critical projects on time, within budget and with quality.

SKILL SET
Testing Tools: Quick Test Pro, Winrunner, Load Runner, Rational Clear Quest, Quality Center, Test Director,
Bugzilla, Bugs Online, Issue Tracker
Operating System: Windows NT, 98, 2000, XP, UNIX
Languages: C, C++, Visual Basic 6.0, VB.net, ASP.net, C#, HTML, DHTML, XML, VB
Script, JavaScript, and TSL
Databases : Oracle 9i/10g, SQL Server 2000/2005, MS-Access & DB2
Methodologies: Agile, Waterfall, V Model
Special Skills: Analyzing, Problem Solving, Communication, Testing & Client Interaction

EDUCATION: Bachelor of Engineering

EXPERIENCESUMMARY

Confidential,Plano, TX
Jun \'10 – Present
Test Lead

Confidential,team has successfully implemented the Point of Sale system and is working towards the implementation of its new Loan Originations System with Lender Processing System as the principal vendor. LPS Empower is a state-of-the-art enterprise wide loan origination system (LOS) that provides functionality for every facet of the origination process, including consumer, retail and wholesale point-of-sale channels. It also provides FHA, VA and conventional product support; funding and auditing; product and pricing; electronic document management and imaging; and industry-standard interfaces.
Responsibilities:

• Responsible for leading several on-going Capital One Home Loans projects like Product & Pricing, Point of Sale, Loan Origination Systems, Interfaces, Extracts (ELI, QRM).
• Currently leading the onsite and offshore team of 9 testers for Uniform Mortgage Data Program (UMDP), ULDD (Uniform Loan Delivery Dataset) & UCDP (Uniform Collateral Data Program) projects.
• Participate in Project Scoping, Sprint Planning meetings with Business intent owners and IT team.
• Provide the t-shirt size testing estimates for each user story in the Sprint Planning.
• Analyze the Functional Specifications (FDS), Business Requirements (BRDs) and Acceptance Criteria (AC) documents for testability and usability.
• Interact with business users like Loan Officers, Mortgage Consultants, Sales, Vendors and Business to analyze and test the business requirements.
• Assign the tasks to the team and keep track of them on daily basis.
• Set up meetings with the team to discuss about the user stories and help them understand different aspects of the project.
• Train new team members on the user stories and QS process/polices.
• Develop Business Assurance Strategy for each release that includes the user story details like description, strategy, out of scope, high level scenarios, Regression and test data.
• Present the Test Strategy to the IT team, Business and get the approvals.
• Verify that the test cases are uploaded and mapped to the requirements in Quality Center.
• Review the test cases with the Business, Compliance, BSA and Business Consultant and get the approvals.
• Perform Smoke test in Dev environment before the code migration to test environment.
• Verify the release notes for code/configuration changes.
• Monitor and report the testing results to the Project team on daily basis.
• Support User Acceptance testing (UAT) users by providing the sample loans and help them in understanding the project intent and application work flow.
• Track the defects and generate test execution status reports using Quality Center (Management Module, Defect tab & Dashboard)
• Responsible for issuing the Test Completion Reports for each release to the release management team.
• Update the daily burn down hours in the Backlog.
• Involve in monthly Retrospective meetings.
• Gathered knowledge on Home Loans (LPS Empower, UniFi (Fiserv), MortgageBot) Point of Sale and Loan Origination system, Product guidelines – Conventional, FHA, VA, Underwriting guidelines, Interfaces like Ernst Fees, Fraud Guard, Flood, Mortgage Insurance, SDX, Wolters Kluwer (WKFS) & Extracts (ELI, QRM)
• Participate in the daily stand-up meetings.

Environment: LPS Empower, UniFi (Fiserv), Mortgage BOT, Quality Center 10.0, Agile, MS Office

Confidential,Dayton, OH
Mar \'09 – Jun \'10
Sr. System Interface Tester

Responsibilities:

• Responsible for testing the PNC Mortgage Point of Sale & Loan Origination system (IBM Impact)
• Analyzed the business requirements, technical requirements, detailed design documents for testability and usability.
• Developed Test Summary Documents, Test Scenarios, Test Data and Test Cases for PNC IBM imPACT application.
• Performed Smoke, Integration, System, Functional, Interface, Security, Regression and User Acceptance testing.
• Verified and validated the various vendor reports like Credit, Desktop Underwriter (DU), Loan Prospector (LP), Mortgage Insurance (MI), Appraisal and Title reports.
• Performed back office testing using AS400 mainframe system
• Verified that the loan data stored in Oracle database matches with DB2 data by following the data mapping logic.
• Interacted with Vendors and Business users to analyze and test the business requirements.
• Extensively used complex SQL queries to test the backend functionality of the applications.
• Verified the database changes by executing complex sequel queries.
• Used Rational Clear Quest for defect tracking purposes.
• Gathered knowledge on various loan types Conventional, FHA and VA
• Gathered knowledge on Mortgage loan processing and Point of Sale system.
• Identified the issues regarding requirements inconsistency by working with many corporate levels, including business analysts, project managers and development team.
• Participated in the daily Scrum meetings.

Environment: Java, AS400, Squirrel SQL 2.5, Oracle SQL Developer 1.5.1, DB2, Rational Clear Quest, XML, UNIX, MS Office, Outlook, Agile

Confidential,Phoenix, AZ
Sep \'06 –Dec \'08
Sr. QA Analyst /Test Lead
JPMorgan Chase & Co. is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset and wealth management, and private equity.

Responsibilities:

• Responsible for testing the individual and small scale projects by accessing PayCourier, COBOL NT and web applications.
• Analyzed the business requirements, technical requirements, detailed design documents and use cases for testability and usability.
• Provided an estimate for testing timelines and schedules.
• Supported QA Manager in building the test team from scratch.
• Helped and trained the new team members to understand the different aspects of the project.
• Identified and helped to resolve issues regarding requirements inconsistency by working with many corporate levels, including business analysts, project managers, developers, UAT and change management.
• Responsible for testing the check and Image processing of all chase customers
• Verified and validated the input and output files that go in and come from back office COBOL NT Legacy system
• Verified and validated the XML files, X937 files and text files
• Developed Test Strategy, Test Plan, Test Data, Traceability and Testability matrix and Test Scenarios for each release.
• Used QTP to provide automated testing for regression testing.
• Used Quality Center for Requirements, Test Case Execution and Defect tracking
• Performed Functional, GUI, Ad-Hoc, Integration System testing, Interface testing, Regression, Usability and User Acceptance Testing.
• Extensively used Oracle (TOAD) advanced SQL queries to test the backend functionality of the application.
• Closely interacted with the developers and project managers to co-ordinate the job tasks.
• Participated in the daily Scrum and weekly status meetings.

Environment: .NET, Java, Oracle 9i & 10g, QTP 9.0, VB Script, Quality Center 8.2/ 9.2, XML, UNIX, COBOL NT, MS Office, Lotus notes, Novell, Citrix server, StarTeam.

Confidential,Dallas, TX
Jan \'06 – Aug \'06
QA Analyst

Responsibilities:

• Responsible for system, regression and usability testing on 7-Eleven\'s Point of Sale system, a GUI application running in Windows NT.
• Responsible for creating and executing test cases to ensure correct functionality of a retail store system in the areas of POS.
• Maintained the requirements, test cases and defects in Test Director.
• Utilized SQL extensively in day-to-day testing and for data verification.
• Interacted with the development team and the business team in resolving the critical issues and participated in daily status meetings.

Environment: .NET, Windows NT, Test Director 7.6, SQL, HTML, UNIX, MS Excel, MS Word, Outlook.

Confidential,India
Nov\' 04 – Dec\' 05
Software Test Engineer

Responsibilities:

• Verified Business and Functional requirements.
• Participated in walkthrough of Use Cases with Business Analyst and QA Manager.
• Acted as point of contact between Onsite and Offshore test teams.
• Developed Test Strategy, Test Plan and Test Scenarios
• Performed database integrity testing by executing SQL statements.
• Used Bugzilla to report defects and test results.
• Participated in daily status meetings to discuss the issues arising out of testing.

Environment: ASP.Net, C#, Win 2000, SQL Server 2000, Bugzilla, Crystal Reports, MS Excel, MS Word, Outlook.