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Quality Assurance Resume

New Jersey, NJ

SUMMARY OF QUALIFICATIONS

  • Over 8 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
  • Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression
  • Develop use cases, user interface specifications, and user requirement specification documents.
  • Liaise with developers, business analysts, and user representatives in application design and document reviews.
  • Superior analytical, troubleshooting, communication and presentation skills.

TECHNICAL SKILLS

Testing Tools:

Quality Center, QuickTest Pro, Rational Requisite Pro, PVCS Tracker, Trackwise

Platforms:

Windows XP/2000/NT, UNIX

Languages:

SQL, XML, HTML, C, Visual Basic

Software:

Microsoft office Suite, MS Project, Trackwise, Documentum

Job Experience:

Company: Confidential,


Client : Confidential,
Project : GQRC (Nov’08 – Jan’09 )

Client and Project Background :) Confidential,is a system used by the R&D
Group of Bristol-Myers Squibb (BMS). It is a robust system for planning and managing audit workflows for multiple functional
areas within the R&D group and also used for reporting across various functional areas. It is used to automate and manage
Study inspection and validation package workflows.

Role Description

Responsible for the following:

  • Leading a team of 5 offshore validation / testing resources and coordinating their work across multiple application

releases

  • Creating and reviewing test scripts and validation documentation for application releases
  • Validating documentation that included: test scripts, test plans, test summaries, validation plans, trace matrices, etc.

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Company: Confidential,


Client : Confidential,
Project : HACM (Sep’08 – Oct’08 )
Client and Project Background: Confidential,is a System that meets two goals of BMS that of fulfilling all HA commitments in a timely and effective manner worldwide and also establish corporate-wide assurance that products and commitments are in compliance with regulations around the world.

Role Description
Responsible for the following:

  • Leading a team of 5 offshore validation / testing resources and coordinating their work across multiple application

releases

  • Creating and reviewing test scripts and validation documentation for application releases
  • Validating documentation that included: test scripts, test plans, test summaries, validation plans, trace matrices, etc.

**********************************************************************
Company: Confidential,


Client : Confidential,
Project : NJSUCCESS ( Jul ’06 – April ’08 )

Client and Project Background :
Confidential, is a System being built to meet the business, technical and organizational goals of NJLWD. The State of New Jersey has selected Accenture to develop and implement the New Jersey State Unemployment Compensation Claimant and Employer Service System (NJ SUCCESS), designed to modernize the delivery and administration of unemployment insurance benefits throughout the state.

Role Description

Responsibilities as a Business Analyst/Functional Designer at Confidential, ( Nov ’07 to April ’08 )

  • Work with Module Lead to complete all Increment artifacts. Specifically focusing on and owning the following artifacts:

- Dialog & Action Flow Diagrams using Microsoft Visio.
-Business Logic Specification Documents
-Workflow Diagrams
-Business Requirements inventory/spreadsheet

  • Assisting on and helping to drive the following artifacts:

-Screen Layouts (HTML)
-Page Specification Documents

  • Addressing any other artifact issues/obstacles
  • Interact and communicate with designated State (client) business analysts and testers in the following actions directly related to functional design working sessions:

-Draft
-Review
-Confirm

  • Create and maintain all assigned documentation associated with the Increment, including:

-Artifacts
-Meeting Invites/Agendas
- Meeting Minutes/Decisions and Action Item log

  • Address the following assigned issues when faced with them:

-Quality Center (QC) tickets, according to the established QC process Guidelines
-System test defects, according to the established defect resolution process
-Any other team role tasks as resource requirements and skill sets dictate

  • Contribute to the team in the following ways:

-Gain a deep understanding of key aspects of Unemployment Insurance, especially focusing on the project cross-team interdependencies and presentation layer needs
-Participate in the transition of functional designs to the technical designers.
-Provide functional guidance to the technical designer for the intended artifact.

Responsibilities as a System Tester at Confidential, (July ’06 to Oct ’07)

  • Responsible for completing system test work products including test conditions, scenarios and cycles, test scripts and expected results, and actual results.
  • Responsible for executing test scripts for both web and IVR Applications.
  • Monitor progress and time to ensure that all deliverables are met while adhering to project budget and schedule.
  • Report status to immediate supervisor and appropriately apprise him of issues and risks.
  • Provide assistance to other testers on the client team and utilize them as resources for functional knowledge.
  • Provide training and guidance to the client team with the use of Quick Test Pro to perform automated testing.
  • Provide support for the backend testing by teaching SQL to the client.
  • Coordinate with Technical Team and technical resources to resolve system test issues.
  • Create and Manage defects using Quality Center when functionality deviates from expectations.
  • Retest open issues in a timely & efficient manner.
  • Understand the project business objective as a result of implementing it.
  • Support the overall testing approach and planning.

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Company: Confidential,


Client : Confidential,
Project : JAWS ( Jan ’06 – May ’06 )

Client and Project Background :

Confidential,JAWS Release 2 Test Support: The purpose of the JAWS project was to transport the mainframe functionality of the automated journal system (AJS) to a web-based application in order to improve the user experience and increase processing efficiency. Accenture was hired by Morgan Stanley to assist with Release 2 Test Support. Key deliverables included documenting test scripts for assigned functional areas.

Responsibilities as a System Tester at Confidential,

  • Writing UAT test scripts to test Release 2 functionality.
  • Reporting status to supervisor
  • Communicating issues/risks in a timely manner
  • Working effectively with other team members
  • Acting in a professional manner at all times while understanding business objectives.

**********************************************************************

Company: Confidential,


Client : Confidential,
Project : GPS ( May ’05 – Sep ’05 )

Responsibilities as a Test Developer/Tester at Confidential,

  • Understanding of the interfaces to Identify Test Cases and develop system test scripts/ create system test data.
  • Execute system test scripts.
  • Log defects in PVCS Tracker Tool.
  • Coordinate with technical Team and technical resources to resolve system test issues.
  • Identify issues, risks and dependencies as they arose or on a weekly basis.
  • Retest open issues in a timely & efficient manner.
  • Provide regular status updates.
  • Manage personal effort for completing assignments on time.

*********************
Company: Confidential,


Client : Confidential,
Project : IMPACT 3.2 & GMA ( June ’04 – Oct ’04 )

Responsibilities as a System Test Developer / Tester at Confidential,.

  • Assist with system test planning, preparation, and execution activities, including identification of scripts to be developed and identification / creation of system test data.
  • Develop system test scripts.
  • Execute system test scripts.
  • Coordinate with Technical Team and technical resources to resolve system test issues.
  • Identify issues, risks and dependencies as they arose or on a weekly basis.
  • Provide regular status updates ( at least weekly )
  • Manage personal effort for completing assignments on time

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Company: Confidential,


Client : Confidential,
Project : Managed Messaging ( Feb ’04 – March ’04 )

Responsibilities as a System Test Developer / Tester at Confidential,

  • The controlled Introduction Phase of the AT&T Managed Messaging system and Integration test role involved working very closely with the development team to ensure the test planning was clear and test execution was accurate
  • Execute Test Scripts for the CI release of the Enterprise Messaging Testing effort
  • Verify developed scripts effectively covered the requirements
  • Work with design/ test lead to resolve issues with developed scripts and verify application functionality
  • Create and Manage Tickets when functionality deviated from expectations
  • Retest open issues in a timely & efficient manner
  • Create Help documents on CI Portal Functionality
  • Keep team lead appraised of any issues or risks
  • Perform knowledge transfer with counterparts, as appropriate

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Education
Bachelors in Maths,Physics & Chemistry
Master in Physics

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