Experience Summary:
Nearly 14 years of IT experience in Rigorous Analysis, Quality Assurance and Software
Testing of various applications (Last 10 years in e-commerce) sitting on different platforms.

Educational Qualifications:
Masters in Information Science

Technical Summary:
HARDWARE - Sun Solaris, HP 9000/6000, Pentium PCs, Sun4v Sparc

OPERATING SYSTEM - Sun OS, HP-UNIX, Websphere, Windows 2000

RDBMS - Oracle, SAP- SD, Progress

LANGUAGES - Progress 4GL, C, Basic, FORTRAN IV, HTML, JAVA

PACKAGES - Dispatch - 1 ERP Package, FREDI-EDI Package, JDA,
Mercury Test Director , Quality Center, Omniture, Watchfire, Hitbox, Keynote, Fidler, Jira, Dashboard, Enterprise CRM Solutions, Endeca.

Major Assignments & Skill Profile:

Lead QA Analyst : Confidential, 101 East 8th Avenue, Suite 201, Conshohocken, PA 19428 - March 2010 - Todate

Empathy Lab is a leading digital agency focused on delivering world-class eCommerce and broadband solutions to Fortune 500 and fast growth organizations. Empathy Lab's clients include Verizon, Comcast, Rogers Communications, Dow Jones, David's Bridal, Walgreens, Lexmark, NBC Universal, VF Corporation, Collective Brands, and Sony Home Entertainment.

As a Lead QA Analyst, I am responsible for the following:

• Lead the Design, document, and execute page and functionality testing for the Rogersondemand.com website.
• Develop test plans and project testing approach.
• Launching of the Video Rental store for Rogersondemand.com which is Canada's best online destination for prime time and specialty TV programming, movies, sports and web.
• Testing of Live Streaming of FIFA Word cup.
• Testing of Video Rental Streaming.
• Regression Testing of the ecommerce websites.
• Jira tracking of Bugs and Project was used.
• Documented Test scripts in Jira.
• Executed Test scripts using Jira.
• Tested Omniture tags using Fidler tools.
• Worked on other websites projects like Oberon,Verizon Wireless, Walgreens, Jamielee, Sprout etc.

QA Lead, Quality Assurance: Confidential, 1200 Wilson Drive, West Chester, PA 19380 - Feb 2009 to March 2010.

Confidential, one of the largest multimedia retailers in the world, broadcasts live 24 hours a day, 364 days a year. Today, QVC reaches more than 166 million cable and satellite homes worldwide.

As a QA Lead, Quality Assurance, I was responsible for the following:

• Estimate and manage testing deliverables and efforts in support of business Vertical.
• Review requirements and specifications.
• To develop and review test plans and scripts.
• Responsible for the launching of the QVC.com website on IBM WebSphere\'s platform.
• Regression Testing of the QVC website.

QA Lead, Quality Assurance:Confidential, 1075 First Ave, King Of Prussia,PA 19406 - March 2000 to December 2008.

Confidential, is a leading Developer and operator of e-commerce GSI develops and operates online retailing and Direct response marketing businesses for retailers, branded manufacturers, and media Companies and professional sports organizations, platform includes Web site designAnd development, e-commerce technology, customer service, fulfillment, buying and Merchandising, content development and management, online and database marketing, And product development.

As a QA Lead, Quality Assurance, I was responsible for the following:

• Estimate and manage testing deliverables and efforts in support of business Vertical.
• Deliver Quarterly Forecast Portfolio.
• Lead a Test Team for Store Launches.
• Launched Stores like Polo, LNT, Burberry, Adidas, The Sports Authority.
• Coordinated offshore resources during testing of projects.
• Utilize Quality center to report statistics for projects during the testing phase to Ensure the project is on track.
• To develop and review test plans and scripts when needed.
• Utilize the status reporting to inform the team of the progress.
• Provide daily testing on the staging server using MSIE and Netscape of page,Functionality,and database changes for assigned stores, communicates daily Pass/fail test results to the test requestor, verify that the change is successfully loaded to the live system.
• Design, document, and execute page and functionality testing for the assigned Project.
• Execute test cases.
• Identify, record, and track defects using a defect tracking tool. Maintain the
• Bug list for major testing projects.
• Work with Development and Requirements Analysts to define test scenarios.
• And ensure the test requirements are correct and complete.
• Log, track and report all tests.
• Perform Regression Testing of java based web applications, CRM and JDA software.
• Knowledge and experience with Mercury Test Director.

Environment: UNIX, Java, Sun4v Sparc, Oracle

QA Engineer/Analyst:Confidential, Horsham, PA - Feb 1997 - Feb 2000
Astea International is a software company providing a Field Service Automation application package called Dispatch-1 This has various modules like Logistics and Distribution Management, Depot Management, Financial Management and other related applications.

As a QA Engineer/Analyst, I was responsible for the following:

• Develop test plans and project testing approach.
• Develop project and release Test plan documents.
• Prepare test estimates and project schedules including resource staffing.
• Review requirements and specifications.
• Analyze customer reported problems by stimulating the errors on the test Database.
• Identifying bugs and assist in enhancements.
• Unit testing.
• Writing Test Plans.
• Design and perform tests to monitor application quality.
• Correspond with customers via Email & Device tracking systems.
• Organize feedback, file & track bugs, & verify fixes.Work with development & operations to isolate, reproduce & .
  Diagnose problems & managing the QA defect.
• Database by entering defects, running defect reports, maintaining The database, etc.
• Generate, Maintain & Support a FAQ about user errors on the usage of Dispatch-1 application.
• Verifying the content we are delivering is of the highest quality and meets
• The specification of both our customers and the original content procedures.
• Trouble shooting.
• Participate and report statuses in all test related project team meetings.

Environment: Sun Solaris, SunOS, Oracle DB, Progress4GL, Dispatch-1

QA Analyst/Support:Confidential, Malvern, PA - Jun 1995 - Nov 1996
EDI Able is a software provider of EDI translators. There were several products provided
By EDI Able but I was involved in customizing and testing of FREDI package. FREDI
Was developed using Revelation a proprietarily language using revelation which is a 4GL.

As a QA Analyst/Support, I was responsible for the following:

• Testing of EDI transaction set for various EDI standards like ANSII, X12,UCS, TDCC, VIC's food distribution Industry and the Food industry.
• Active Involvement in Mapping.
• Building Hierarchies.
• Setting up ID Tables.
• Setting up trading partner profile.
• Building data dictionary, user interface screen, flat files.
• Responsible for trouble shooting the customer application.
• Recreating, Debugging & Fixing bugs & user errors in the data transfer Process.

Environment: DOS, Revelation4GL, FREDI.

References: Provided upon Request.