Professional Summary:

Over 6 years of diverse IT experience in QA testing with expertise in SDLC, Agile, Scrum, QA methodologies and having excellent knowledge in Manual and Automated testing in windows and UNIX environments

• Proficient in performing Smoke, Functional, Integration, System, Sanity, Regression and UAT (user acceptance testing).
• Experience of cross-platform, distributed, client/server and web based N-tier applications.
• Hands on experience in testing web-services (SOAP).
• Create test plans for testing across multiple layers.
• Extensive experience in analysis of requirements and design specifications, writing tests plans, test cases, test scripts, creating end-to-end business test scenarios and defining entrance and exit criteria for Integration and System testing.
• Experience in writing test scenarios for Automated (QTP) regressiontesting for various Business applications in .NET and JAVA.
• Possess good Knowledge of automated software testing tools like Quick Test Pro, Quality Center, and requirement management tool like Rational Suits (Requisite Pro).
• Experience in testing jobs in UNIX server.
• Experience in Backend testing Using Toad 9.2 by querying data base and validating the same against the application.
• Using QTP 10.0 for creating and running the scripts for UX Screen.
• Using HP Quality Center 10.0 for defect management, test planning, and reporting.
• Experience in testing Accord XML to Carrier specific XML mapping.
• Experience in testing Comparative raters (third party vendor) like PL RATER and EZLYNX.
• Experience in White Box testing.
• Experience in creating Code specific Test Plan for complex implementation.
• Worked as Configuration Controller to support the versioning of the scripts and maintain the folder structure, taking the backups on weekly basis.
• Well-versed with Onshore-Offshore model.
• Approving test cases and procedures for offshore tester's team of 6.
• Worked as Defect Preventer to verify that deliverable is defect free, maintain checklist, and all required documents.
• In-depth knowledge in Auto & property Insurance Domain and knowledge of Banking and Credit Card domain.
• Acquire various Testing and Domain certifications.
• Part of SOX audit team and approve development team documentation with respect to SOX compliance.
• Ability to work Independent as well as a Team member.

Certifications:

AICPCU
INS21 - Property and Liability Insurance Principles
INS22 - Personal Insurance
NSE (National Stock Exchange-India)
NCFM -- Financial Module
Testing
ISTQB - Certified tester in Foundation Module.

Technical Skills:

Test Management Tool : Quality Center 10.0.
Testing Tool : QTP 9.5, QTP 10.0, TestDirector and QC 10.0
Languages : VB Script, Tenfold (UA), XML, HTML, Unified Modeling Language (UML)
RDBMS : SQL, MS Access, Oracle 9i/10g, MS SQL Server 2005
Software Q/A : STLC, BUG LIFE CYCLE
Operating System : Windows 98, Win XP and Vista
Project Methodologies : SDLC, Rational Unified Process (RUP), , Agile, Waterfall methodologies & Risk Management (RM).
Packages Familiarity : MS Visio, SharePoint
Miscellaneous : MS Office (Word, Excel, Power point), Reflection, FTP

Professional Experience: Projects Done

Confidential, Chicago, IL Dec 2009 to Present
Sr. QA Test Engineer
Regression testing team

Description:

My responsibilities as a QA include running & monitoringRegression successfully for complete Policy admin system, all supported Webservices and also provide Production Release approval for change management. Automated, semi automated and manual approaches are used to test different kinds of environments like UX, Interlink iClient/STD Client, XML Browser and Rating Engines along with regression testing of interfaces like Billing, (POS)Reports, Transactions (screens). As a QA for each production release, I document regression test plan, regression test report, issue log, change management approval form and regression gap report. I also perform UAT (User Acceptance Testing) for business approval.

Responsibilities:

• Complete all the tasks for the baseline, regression-I and regression-II and re-run if any defect code move is required for production release.
• Create test plans for testing across multiple layers.
• Maintain and analyze large volume of regression test results.
• Testing Web service's supported by Allstate-Encompass. Create separate test plan to test hand shake between all interfaces in Webservices.
• Testing of COMPARITIVE RATERS (Third Party Vendor) like PL-Rater, EZLYNX.
• Testing Accord XML to carrier specific XML mapping for raters.
• Creating regression test plan and procedures for different interfaces to test complete (web and client/server) application with huge test data.
• Wrote, tested and debugged complex SQL queries involving multiple joins and conditions on Oracle RDBMS.
• Developed test cases and test scripts for AutomatedRegression testing of web application UX using QTP 10.0.
• Perform UAT (User Acceptance Testing)
• Responsible for scheduling the batch execution of the tests, log and track defects using Quality Centre 10.0.
• Creating Test Cases, Test Scripts for web based application UX Screen and all internal Websevice call/response.
• Running and monitoring QTP test script using QC.
• Generating test data using Toad 9.2
• Validating any failed QTP test case and rerun using QC.
• Bug reporting and tracking.
• Involved in preparing Quality Assurance Test Plan (QATP) and Client Support Document (CSD)

Environment: Quality Center 10.0, Windows XP, VB, SQL, Oracle, Toad 9.2, Data Driven frame work using QTP10.0, MS SQL Server, 2005

Confidential, Chicago, IL July 2007 to Dec 2009
Sr. Test Engineer
System testing team

Description:
Interlink is the Manual and Automated testing project for complete insurance policy administration system. We need to create test plan to verify all rate factors, premium out come, screens, and interfaces. Test all down stream systems (billing, claims, IDW, IDP etc) and web services for third party responses.

Responsibilities:

• Test complete policy admin system including all interfaces such as rating engine, billing and third party interfaces.
• Mapping test cases to the functional and business requirements creating a traceability matrix.
• Performed white box testing on developer's SQL code and wrote SQL verification scripts to test the result of deployment for correct business logic.
• Perform UAT (User Acceptance Testing)
• Conducted Regression Testing using QTP and interacted with developers to resolve issues.
• Creating USE CASE for complex system interfaces.
• Create Test plan for team of 4 testers.
• Analyzed Business Requirements and System Specification documents and created Test cases and executed Test cases in Quality Center.
• System and functional testing of i-client(window based application) and UX Express Screen (Web based application used by agents)
• Testing Agent Dash Board
• Extensively performed manual testing process to ensure the quality of the software.
• Working on migration of automated testing tool used for creating test policies to QTP
• Performancetesting and reporting for both windows based and web based application.
• Follow up with the development team as they fix the bug.
• Act as test plan approver for offshore counterpart.

Environment: Quality Center, QTP9.5, Windows XP, VB Script, Tenfold (Allstate proprietary Technology), Oracle.

Confidential, India Feb 2007 to June 2007
Test Engineer

Description:
Desktop Deposit is the online desktop-based application that is designed to help customers reap the benefits of Check 21 legislation. Wells Fargo's patented Desktop Deposit® service enables users to deposit checks right from their office using an approved scanner. With DTD Client Side Scanning control the existing VC++ (ActiveX) component was replaced with c# .net control which manages hardware interaction between java application & scanner.

Responsibilities:

• Understanding the application.
• Test complete work flow for Desktop Deposit application.
• Understanding the functionalities from the development team.
• Creating Help document.
• Test case design and execution based on requirement for different browser and scanner drivers.
• Executing the test cases and Reported bugs through TestDirector
• Follow up with the development team as they fix the bug.
• Client Interaction for validation test scenario
• Attended weekly status meetings showing progress and future testing efforts to the project manager.
• Assisted the Business in the User Acceptance Test (UAT) testing.

Confidential, India April 2005 to Jan 2007
Software Test Engineer

Description:
Whole Policy admin system is changed / Implemented in .Net. Need to test each and every aspect of insurance policy administration system on new platform.

Responsibilities:

• Analyzed business requirements, system requirement specifications, and responsible for documenting functional requirements and supplementary requirements in TestDirector.
• Performed Integration, System and Regression, testing of an application.
• Assisted the Business in the User Acceptance Test (UAT) testing.
• Involved in developing detailed test plan, test cases and test scripts using TestDirector for Functional, Security and Regression Testing.
• Created Test input requirements and prepared the test data for data driven testing.
• Used back-end database SQL queries to perform data testing using TOAD
• Used TestDirector to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
• Performed quality assurance reviews on all System Development Life Cycle.
• Participated in defect review meetings with the team members. Used MS-Word for documentation.
• Involved in other test planning meetings and submitted test metrics daily to the management.

Environment: .NET, TestDirector, SQL, Unix, Windows XP.

Personal Info:

Education: Bachelor's of Electronics Engineering (2005)
Visa Status: H1B