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Quality Assurance Engineer Resume

Pleasanton, CA


  • Seven plus years of experience in testing major software applications includes Client/Server, Web, and Mainframe based applications.
  • Work experience in Agile and Waterfall Software Development Life Cycle (SDLC) process.
  • Expert in all phases of Software Test Life Cycle from Planning, Creation, Execution, Tracking and Reporting the defects.
  • Expert in Defect Reporting, Coordination and Management using QC, JIRA, Bugzilla.
  • Work experience in manual and automated testing using tools; QTP, SELENIUM, LoadRunner,Quality Center, JIRA and Bugzilla.
  • Expertise in developing Software documents; Test Scenarios, Test Plans, Test Case Design, Test Scripts based on User Requirements Specification.
  • Experience in creating Gap Analysis and Ambiguity Reports and actively participated in walkthrough and meetings to gather requirements.
  • Experience in System Testing, Regression Testing, Functional Testing, System Integration Testing, Performance Testing,User Acceptance Testing, Positive/Negative Testing and Back End Testing.
  • Experience preparing Traceability Matrix to verify the test coverage.
  • Work Experience in databases including DB2, MS SQL, SQL Server and Oracle.
  • Experience working in insurance, e-commerce and banking domain.
  • Work experience in documenting using MS suite application and presentation application.
  • Excellent communication skill to coordinate tasks/works between team members, business analysts, developers and interaction with project managers.



PC and IBM Mainframe

Testing Tools

QTP, Quality Center, Clear Quest, Selenium, LoadRunner, Jira, and Bugzilla


Java 2.0, J2EE, JMS,JSP,EJB,VB.NET, Visual Basic, C,C++, VBScript and JavaScript

Web Technologies

HTML, XML, CSS, Tomcat, Web Logic


MS SQL Server, DB2, Oracle, Sybase, MS Access, TOAD


Windows7/95/2000/NT, OS390, Unix, MVS, DOS


Microsoft Office, Microsoft Visio, SharePoint

Client: Confidential, Pleasanton, CA
Project: ECF (Electronic Claim File)
Quality Assurance Engineer Feb 2010 - Present
Project Summary:
Electronic Claim File for workers compensation. This system takes care of establishing a claim, managing a claim and payments to claims. This system produces various types of reports by claimant's benefit payments.
Roles and Responsibilities:

  • Performed front end and back end testing using testing methodology and Quality Assurance procedures
  • Manually executed test cases (positive and negative) of claims applications based on requirement from beginning of the development.
  • Developed and documented test plan, test strategy ,test data, test scenarios, test cases for Claims application and summary reports
  • Take responsibility for documentation sign-off.
  • Interacted with Business Analyst and Developers in requirements analysis, design reviews, testing documents for application.
  • Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.
  • Performed front end functional testing to test the application's usability, navigation, links, images, forms, data entry and retrieval, form submission, etc.
  • Performed verification and validation test process for all the Business cases and use cases.
  • Performed integration testing to verify Claim Function application is integrated with other system and support to maintain the application flows.
  • Tested application on different browser; chrome, Internet Explorer, Firefox, Opera
  • Performed SQL queries for testing data integrity, retrieve test data and validating business rules.
  • Developed custom automated testing framework for data driven testing.
  • Create data driven QTP scripts for regression testing.
  • Performed functional testing using QTP (( Electronic Claim Function)
  • Performed performance testing and validate application performance under different load.
  • Developed test scripts using Load Runner by recording test cases, adding checkpoints, parameterization, correlations.
  • Use LoadRunner Controller to prepare scenarios
  • Analyzed various graphs and generated reports using LR analysis
  • Verify bugs fixed in new releases. Follow up with reported problems until satisfactory resolution.
  • Assisted with UAT build environment.
  • Assisted business users in defining UAT test cases and plans and generate report for UAT cycle.
  • Verified and validated the reports generated using Crystal Report from multiple data source
  • Using QC to organize the Requirements, Test Cases and Bug Reporting.
  • Work with QA team and Developer team and multitasking to ensure the applications met the business requirements.

Environment: Windows, QTP 10.0, LoadRunner, Quality Center, Clear Quest, Crystal Reports, XML, SQL, PL/SQL, Oracle, TOAD, Java, J2EE

Client: Confidential, Hallandale Beach, FL
Project: Confidential, Product
Quality Assurance Engineer Jan 2008 - Dec 2009
Project Summary:
Proxy Server Application is tested. This application is developed in J2EE. Through this server application, product will be downloaded and installed in client system. Users chose any American based e-tellers such as Amazon.com, the system catches the URL and sent request via proxy server.
Roles and Responsibilities:

  • Managing all Software Development Life Cycle phases of testing
  • Review business requirement documents, functional specification and involved in developing test case document.
  • Developed Test Strategy and Test Plan, Test Cases documents for front end testing.
  • Performed end to end testing, system testing and regression testing, user acceptance testing.
  • Used automated tools to test the performance of the Proxy server application.
  • Created functional automation scripts in Java using Selenium.
  • Experience building and maintaining a selenium regression suite.
  • Reviewed the Selenium scripts developed by team members.
  • Ensured that daily automated regression testing is running and completing successfully.
  • Performed manually functional testing of the web application; validate links, forms, HTML syntax and usability testing.
  • Tested the application on different browser; chrome, Internet Explorer, Firefox.
  • Performed performance testing and validate application performance under different load.
  • Use LoadRunner Controller to prepare scenarios
  • Develop reports using Crystal Report.
  • Report software defects and interacted with developers to resolve technical issues using JIRA
  • Involved in Bug Review meeting and participated in weekly meetings with QA team and Developers.

Environment: Windows, Selenium, Test Director, Java Script, Java, J2EE, Web Logic, C++, Oracle, SQL, JIRA, Crystal Report.

Client: Confidential, New York City, New York
Project: Transaction processing application
Quality Assurance Tester Sept 2006 - Nov 2007
Project summary:
Test the transaction processing application with valid inputs. Validate the data of various types of inputs in the application based on the available details. Verify that the correct information is retrieved from the database to the system application.
Roles and Responsibilities:

  • Worked closely with R & D and BA to gather efficient requirements to perform QA work and contributing to the overall quality of the system.
  • Developed Test Scripts and Test Cases based on the Business Requirements.
  • Performed testing in various interrelated trading platforms in dynamic environments.
  • Performed front end, Smoke Testing to validate the overall functionality of the application system.
  • Wrote SQL queries to retrieve data from the database system to verify the data.
  • Manually performed modular testing to verify and validate data in the trading application.
  • Verify that the application is integrated with system by performing integration testing using various modules of the application system.
  • Performed Regression Testing to validate the functionality of the system.
  • Perform User Acceptance Testing of the application.
  • Assisted business users in defining UAT test cases and plans
  • Created bug report and submitted to Project Manager.
  • Attend meetings with BA and QA team to review, solve problems to make decisions accordingly.

Environment: Windows, Win Runner, XML, Bugzilla, Microsoft Office, Oracle, SQL
Client: Confidential, Albany, NY Jan 2005 - July 2006
Quality Assurance Tester
Project: File based Claim System
Project summary:
Perform queries to validate data from Legacy system to Oracle database and DB2 database. Verify the delta data goes from Legacy system to new system and vice versa.
Roles and Responsibilities:

  • Executed SQL queries to perform data validation from Legacy systems to Oracle database and DB2 database and verify insertion, deletion and updates into data warehouse supporting tables.
  • Tested and created test plans for CICS, DB2, and COBOL applications.
  • Tested Mainframe Online CICS applications, Tested Mainframe COBOL DB2 Batch process application.
  • Developed and updated Test plans, Requirement Traceability Matrix, Test Scenarios, and Test Cases.
  • Manage all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.
  • Creating batch tests and scheduling them to run from scheduler.
  • Manually coordinate test cases, test scripts and store the test results.
  • Reporting defects using defect tracking in QC.
  • Maintained the alpha and Beta releases and gathered the feedbacks from the targeted users and worked with the requirement processes.
  • Used Clear Quest for defect tracking tool.

Environment: Windows NT Server , Win Runner , Clear Quest ,Crystal Reports, UNIX, XML, TSO/ISPF, Cobol, CICS, JCL, VSAM, QMF, SPUFI,PANVELET, SQL, PL/SQL, DB2 , Oracle

Bachelor of Commerce

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