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Quality Analyst Resume

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Houston, TX

Experienced QA Tester

  • 4 years of Experience in Manual & Automated Testing for Software Quality Assurance (SQA) Knowledgeable in Open-Source Automation Testing Tools.
  • Solutions-focused QA tester with four years of automation and manual experience; high-level proficiency with QC and QTP toolsets; and a foundation in Java, VB Script, SQL, Perl, Linux/Unix and monitoring tools.
  • Excel in creating test plans and running automated test scripts to pinpoint software defects, track bugs, close open defects and validate functionality. Serve as a value-adding member of QA teams.

Technology & Testing Proficiencies

Testing Tools:

Quick Test Pro (QTP), Quality Center (QC)

Monitoring Tools:

QA Director (Comp ware), Test Director (DM Tool), Rally

Testing Methodologies:

System Testing, Feature Testing, Acceptance Testing, Functionality Testing, Validation.

Scripting Tools:

Java, SQL, Unix Shell Scripting, Perl Scripting, VB Scripting

Systems:

Windows 2000/XP/ MS-DOS/Vista/07/AS- 400

QA Testing Experience

Confidential,Houston, TX
A joint Insurance venture
Quality Assurance Analyst, 11/11 to Present
Confidential,was bought out by American Insurance United and my new role continued on as a Senior QAA providing quality for their POS system.

Assignment
We are continuing to enhance the POS system by adding more features to the application in order to the give our Independent Insurance Agents the best tools to keep track of their daily Insurance transaction and billing. With a team of three QAA I did manual and automated testing on our POS as well as our large database using QTP. I maintain cooperative relationships with developers and communicate with both technical and nontechnical parities.

Job Responsibilities:

        • Write, Conduct, and Execute the Test Plans, Test Scenarios and Test cases for the projects assigned in an Agile based environment.
        • Perform functional, regression, system and User Acceptance testing using Test Director
        • Create script for automation using QTP for regression testing.
        • Co-ordinate with and assist the development team with any defects loged.
        • Continuously review and improve testing process.
        • Report all possible bugs using QC and find possible fixes.
        • Verify and Validate
        • Backend testing/Database testing running SQL server. verify data in multiple tables
        • Ensure Proper documentation of all Reports, Results and Tests
        • Prepare metrics for Defects, testing in progress and results in Test Director/Quality Center

Environment:

  • Mobile devises, 2000/XP, Test Director/Quality Center, QTP , VB.NET, C#, C++, XML, SQL Server.

Confidential,Houston, tx
QA Tester – Manual June 2010 – November 2011

Confidential,is a division of Citi Insurance Agency with headquarters in Houston, Texas. CAC, is an Assurance company that specialize in Auto Insurance Application’s, Multi quotes application’s, Underwriting application’s and their New Point-Of-Sale application.
Assignment:
In my time with CAC, I have learned more about the whole QA Testing process since my last project. We are updating on a lengthy and complex POS system for Independent Insurance Agents to keep track of their daily Insurance transaction and billing. This application allowed users to Keeping track of Policies, Report Premiums due dates, Track Endorsements and Omissions and many other daily tasks.
Job Responsibilities:

        • Prepare Test Scenarios and create Test cases with the help of ‘UCD’ and functional documentation for new POS “Transmittal” application.
        • Co-ordinate with the Programmers and developers and discuss issues in New application “Transmittal” since I have worked also as end user.
        • Perform functional, regression, system and User Acceptance testing using Test Director
        • Create script for automation using QTP for regression testing.
        • Continuously review and improve testing process.
        • Used Quality Center for all manual testing and Bug tracking
        • Backend testing/Database testing running SQL server. verify data in multiple tables
        • Ensure that defects have been corrected and document the results of tests
        • Prepare metrics for Defects, testing in progress and results in Test Director/Quality Center

Environment:
Windows 2000/XP, Test Director/Quality Center, QTP , VB.NET, C#, C++, XML, SQL Server.

Confidential,Dallas, Texas
QA Analyst - Feb 2009 - May 2010

Confidential,is an online direct mortgage lender dedicated to helping clients get an edge in the home buying process by providing them instant access to valuable tools and information. We are utterly committed to providing the finest lending experience at the lowest cost possible. A leader in mortgage lending technology.
Assignment:
My current responsibility includes working on LABCS conversion to ensure that all data was converted properly and correctly in to the current FISERV system. My specific role is to match, tally and confirm given functionality in FiServ system and their on line Lcom application. I work in close collaboration with QA Lead, QA Manager and co-analyst to ensure the smooth testing of the project.
Job Responsibilities:

  • Analyzed the business requirement and functional requirement to Prepare Test Scenarios and Create Test Cases for both positive & negative testing.
  • Worked with the Programmer’s and developers to discuss the Test Plan and requirements.
  • Performed backend, functional, regression, system and User Acceptance testing.
  • Implementing the regression tests for every modified build.
  • Continuously review and improved testing processes.

Environment:
Windows 2000, Word 2000, Java, XML, SQL Server, Quality Center and Rally Agile dashboard

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