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Qa Analyst Resume

West Chester, PA

OBJECTIVE
Over Six Years of experience in Software Quality Assurance field. Expert in Manual & Automation testing in Client & Web based application on Windows/ UNIX environment, seeking a challenging position as a Software Test Analyst/Test Engineer / Software Tester Position anywhere in the United States

EDUCATION
Bachelors of Science in Computer Engineering

SUMMARY

  • Extensive experience in Manual and Automated testing of Client/Server and Web-based applications.
  • Have used Quick Test Professional (QTP) extensively for automation testing, LoadRunnerfor load testing and Quality Center/TestDirector for manual testing.
  • Have a good understanding of all software development life cycle stages such as Waterfall, Iterative and testing experience in Agiletest methodology.
  • Have strong knowledge of PL/SQL, developing database queries for Backend Testing, in-depth Knowledge of Oracleand SQL Server, resolved Database Performance issues.
  • Extensive experience of different phases of testing: Functional, Smoke, Regression, Integration, White box, Black box, System, User Acceptance (UAT), Load/Performance, Stress testing to test specific program functions and testing of entire application and interfaces.
  • Extensive experience in creating various types of documents: Test Plan, Test Case, Test Script, Test Matrix and Requirement Traceability Matrix (RTM) for software applications in multiple project.
  • Have used Quality Center/TestDirector, ClearQuest for bug reporting and defect tracking tools.
  • Have experience in developing and writing test conditions and scripts based on design of new or existing functionality.
  • Have knowledge of evaluating test results from business perspective and identified application deficiencies (incidents) and documented through incident tracking tool.
  • Experienced in writing and executing automated Test Scripts, Tracking Defects and interacted with the development team in correcting the defects.
  • Have strong analytical problem-solving, written communication, organizational skills and attention to detail.
  • Have experience in performing defect management and reporting.
  • Can perform verification and validation using simulation.

TECHNICAL SKILLS

Software Applications: Visio, Macromedia Dream Weaver MX, MS Word, Excel, Access and Outlook
Express.
Testing Tools: Quality Center/Test Director, QuickTest Professional (QTP)/WinRunner,
ClearQuest, Clear Case, Test Manager and RequisitePro.
Operating Systems: Window Vista, MS-DOS, MS Windows 95, Windows 98, Windows NT,
Windows 2000 Professional, Windows XP Professional and UNIX
Programming Languages: C++, C, ASP, HTML, SQL, ORACLE PL/SQL.

Database Systems: ORACLE, SQLServer and MS/ACCESS.

PROFESSIONAL EXPERIENCE

Confidential, West Chester, PA Jan 2011 -Present
QAAnalyst
Job Description:Confidential, is the largest cable operator, homeInternet service provider, and fourth largest home telephone service provider in the United States. Comcastis getting into thehome security calledXfinity Home Security, offers traditional home security components, like police and fire alarm protection and the ability to remotely adjust digital thermostats, turn lights on or off and watch secure live streaming video from wireless cameras while away from home
Responsibilities:

  • Worked with customer requirements and the peers to drive test execution and automation
  • Developed and executed Test Script and reports results to the SDLC team.
  • Performed Regression and Integration testing to test the functionality of the modules.
  • Worked with the QA Manager in developing Responsibility Matrices for the Team Members periodically.
  • Performed functional decomposition of requirements for developing test cases.
  • Worked with Users and Business Analysts to define and design Test Scenarios and Test Data.
  • Wrote and recorded VB Scripts for automating the testing procedure using QuickTest Professional.
  • Maintained Test Matrix for the latest test results information
  • Attended periodic meetings, teleconferences and led discussions on problem resolution
  • Provided inputs to Development and Project Management teams on software design and on ways to increase product testability to support more extensive test automation.
  • Analysis of the test result, identification of defects and preparation of test reports, defect reporting in Quality Center, follow-ups and defect resolutions.
  • Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
  • Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.
  • Coordinated program level work between onshore and offshore team.

Environment: Quality Center (QC), QuickTest Professional (QTP), ASP.NET, VB.NET 2005, VBScript, IIS, Oracle, TOAD, XML, HTML, JavaScript and Windows.

Confidential, Silver Spring, MD Jan 2009 - Dec 2010
QA Automation Engineer
Job Description:Confidential, is out to be a permanent leader in US healthcare. The not-for profit entity is among the largest integrated healthcare systems in the US. The company offers health care services through a network of more than 14,500 physicians belonging to Permanente Medical Groups. Kaiser Permanente also operates about three dozen hospitals and more than 400 medical offices that form the Kaiser Foundation Hospitals.
Responsibilities:

  • Involved in all stages of SDLC from conception to completion.
  • Set up a test automation and executionframework.
  • Developed and executed Test Script and reports results to the SDLC team.
  • Performed Regression and Integration testing to test the functionality of the modules.
  • Worked with the QA Manager in developing Responsibility Matrices for the Team Members periodically.
  • Performed functional decomposition of requirements for developing test cases.
  • Worked with Users and Business Analysts to define and design Test Scenarios and Test Data.
  • Wrote and recorded VB Scripts for automating the testing procedure using QuickTest Professional.
  • Designed Performance Test Scenarios using LoadRunner, ran Stress Test and analyzed the results.
  • Conducted Load and Reliability testing on Website's workflows to identify and report performance bottlenecks.
  • Maintained Test Matrix for the latest test results information
  • Attended periodic meetings, teleconferences and led discussions on problem resolution
  • Provided inputs to Development and Project Management teams on software design and on ways to increase product testability to support more extensive test automation.
  • Executed Baseline test, stress test using LoadRunner
  • Analysis of the test result, identification of defects and preparation of test reports, defect reporting in Quality Center, follow-ups and defect resolutions.
  • Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
  • Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.
  • Coordinated program level work between onshore and offshore team.

Environment: Quality Center (QC), QuickTest Professional (QTP), ASP.NET, VBScript, C#, IIS, Oracle, TOAD, XML, HTML, JavaScript and Windows.

Confidential, NY Nov 2007-Dec 2008

Software Tester

Project Description:Confidential, is the Internet'sLargest Bookstore. Taking advantage of vast warehouses across the country, B & N stock over 1 million titles forimmediate delivery -- that\'s more titles than any other online bookseller. Search engine enables customers to locate books by title, author or keyword in a few second at most. B & N also offer editor recommendations and customer review on hundreds of thousands of titles. Barnes & Noble.com leverages the power of the Barnes & Noble brand to offer online customers the Web\'s premier destination for books, eBooks, magazines, toys & games, music, DVD and Blu-ray, video games, and related products and services.

Responsibilities:

  • Analyzed the Software Requirements Specification (SRS),Functional specs, Design Specs and User Requirements Specification (URS).
  • Reviewed and verified for adequacy of SDLC documents (Software development plan, functional specification, risk management plan, deployment guide, release management and user manual.
  • Designed and developed Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements.
  • Involved in reviewing and implementing the Business Requirement Documents to create a comprehensive list of Test Cases and various test scenarios.
  • Participated in Requirements walk through and analyzed developed Use Cases.
  • Verified and edited test data in new or existing systems.
  • Prepared Excel Sheet for Requirements and export the requirements to QualityCenter.
  • Wrote comprehensive Test Cases and executed written Test Cases of the application.
  • Used Quality Centeras the test repository, executing the Test Cases, Test Scripts and logging & generating various reports and graphs for further analysis.
  • Identified Defects and discrepancies, documented & tracked Defects in Quality Center and coordinated defect calls.
  • Planned Test Script execution to allow enough time for multiple passes and/or significant regression tests.
  • Generated and enhanced the VB Scripts in QTP forautomation.
  • Analyzed automation strategy for the releases and performed Regression, Functional and GUI testing usingQuickTest Professional (QTP).
  • CreatedVuser Scripts for Performance and Load usingLoadRunner.
  • Ran Test Scenario, defined user behavior, monitoredthe performance and analyzed results
  • Performed Regression Performance tests on system upgrades.
  • Created SQL queries to retrieve data from database to validate the input data.
  • Executed different SQL Queries to ensure data integrity.

Environment:J2EE, Quality Center, QuickTest Professional (QTP), LoadRunner, JavaScript, HTML, SQL, Oracle and Unix.

Confidential, NY March 2005 - October 2007
Software Test Engineer

  • Project Description: CitiGroup is a diversified financial services company that provides a broad range of banking. The web application was developed for allowing account holders to perform on-line transactions like accessing personal Accounts, Transfer Funds (between accounts), Pay Bills, Checking Balances, detailed transaction reports and business solutions like International Trade, Foreign Exchange and International Corporate Banking. The application updates the account details of the account holder's daily activity and automatically prints monthly statement.
  • The mainframe system was developed for opening any kinds of accounts, grants loan and open credit cards. It was also used to verify the customer's account balance, mortgages and interest rates.

Responsibilities:

  • Added to test plans and test code with minimum supervision.
  • Conducted analysis of test results to find defects in the product or to find incomplete/inadequate test cases in test suites.
  • Used Keyword Driven automation frame work in QuickTest Professional (QTP).
  • Developed classes function and declared variable in VB Script.
  • Created Data Driven Test using QuickTest Professional (QTP).
  • Declared all classes function from function library.
  • Conducted Regression, Graphical User Interface (GUI) and Functionality Testing using QTP
  • Developed Test Scripts for Functional testing, System testing, Regression testing and Integration testing usingQuick Test Professional (QTP).
  • Enhanced the scripts by creating Actions, Checkpoints, Synchronization Points, Data Driven and Modular testin QTP.
  • Read and interpreted technical documentation such as functional, design, network specifications.
  • Generated Test data for various types of testing like valid data and invalid data.
  • Worked with Developers, Business and Release managers to discuss ways to fix the defects.
  • Analyzed test results, determined causes of failures, and wrote detailed and executive summary test reports.
  • Re-test defect fixes and provide update to development team.
  • Validated the data integrity and populated in the database using SQL and TOAD queries.
  • Maintained and executed Test Cases, and Test Scripts using QualityCenter.
  • Reported & tracked the bugs, performed E-mail notifications to the developers using the QualityCenter.
  • Manually performed System, Security, UAT and Functional Testing.
  • Proactively provided daily status reports to test lead or clients on a daily basis.

Environment: QuickTest Professional (QTP), Test Director, Bug Tracker, Oracle, TOAD, SQL, PL/SQL , VBScript, Visual Basic, JavaScript, XML, HTML, ASP.NET , Windows and Unix.

Confidential, Ashburn, VA Sep 2004-Feb 2005
QA Tester
Project Description:Wholesale Production Support (WPS) project mainly supports the internal systems of Verizon Inc USA, which provides services to all telecommunication companies located throughout US. The responsibilities of WPS are to provide support for the free flow of data across Verizon systems through various applications. The Scope of this project is to test the functionalities of different applications to determine any potential bottlenecks and breakpoints in the application

Responsibilities:

  • Created Scenario to define the events that occurred during each testing session.
  • Involved in Manualand Automated testing of web-based Application,
  • Analyzed the System Requirement documents
  • Used TestDirector for reserving, executing Test Cases, defect tracking, and the complete test management.
  • Managed Test Scenarios, Test Cases, Test Steps and Expected Results in TestDirector.
  • Prepared Excel Sheet for Requirements and export the requirements to TestDirector.
  • Built the test scenarios for various types of requests using Manual Testing.
  • Performed Smoke test on each build andidentified the critical areas, and wrote Test Scenarios.
  • Involved in Smoke, Functional, Regression and Usability testing.
  • Participated in formal review meetings with users and developers to report and suggest resolution to issues discovered during testing.
  • Prepared the Test Data for positive and negative testing for all the scenarios.
  • Executed system tests and assisted in validating test results.Ran Test Cases in both Windows and UNIX environments.
  • Wrote complex SQL queries to retrieve data for database testing.
  • Involved in writing and ran SQL queries to produce daily & weakly reports using TOAD.
  • Defects were reported using ClearQuest. Coordinated Meetings to prioritize defects and code migration to QA Environment.
  • Performed various types of testing such as UI, Functional and Regression (Regression test is performed using HP WinRunner.
  • Created Test scriptsand enhanced byinsertingCheckpoints to check GUI objects, bitmaps, and databases to check the response of the application using WinRunner.
  • Involved in running the Reports and send them to the responsible and concern persons to let them know the current issues in the production.

Environment: Test Director, WinRunner, SQL Server, IIS, SQL, Clear Quest, Visual Basic, .NET, JavaScript, XML, HTML, Web Logic, XSLT and Unix.

Reference: Available upon request

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