We provide IT Staff Augmentation Services!

Quality Assurance Resume

NY

SUMMARY
Over 10+ years of experience in IT in various spaces, which includes 9+ years of successful career in diversified fields of Software Quality Assurance with emphasis on the following:
Extensive experience on Software Process and Testing Techniques in Software Development Life Cycle.
Expertise in QA experience with Client/Server and Web-based applications.
Expertise in Testing Batch Process(Batch Files)
Expertise in testing Java, Mainframes, HTML, Oracle 9i and working knowledge IBM AIX environment setup .
Expertise in Performance Testing and Load Testing. Used Protocols – Web (HTTP/HTML), Web (Click and Script), VB Script Vuser, Ajax(Click and Script), Oracle (2-Tier) to create script for Performance and Load Testing.
Expertise in Quick Test Professional, LoadRunner, Foglight.
Expertise in Black Box, Functionality, Regression Testing and Smoke Testing
Expertise in creating Test plans, Test Scenarios, Testing Process, Testing Approaches and the Traceability Matrix.
Experience on Testing Methodology like Agile, V- model, water fall model.
Exposed to diverse Business processes that includes Insurance, Finance, Investment Banking and Health Care Sectors.
Hands on experience in developing Use Cases, Design Specifications, Excel Specifications, and user manuals support documentsExperience in Compatibility Testing, Integration Testing, System Testing, Alpha, Beta.
Proficiency in Reporting and Prioritizing software bugs in conjunction with the development and QA Managers.
Good communication and presentation skills. Can adapt to any newer technology or software at a greater pace. Able to define and fulfill the project’s goals.
Dedicated and conscientious work ethic, able to work independently or as participating member in a team environment.
Qualification:
MCA (Masters in Computer Applications)

Testing Tools: LoadRunner 11,Performance Center, Quick Test Pro, Quality Center/ Test Director, Lotus Notes, Clear Case, Test Partner, SQA Suite (Robot, Manager, Administrator), PVCS Tracker and VM.
Monitoring Tools: RUM JVMstat, Foglight. Wily Introscope, Site Scope
Operating Systems: Windows 95/98//2000/NT4.0/XP/Vista, LINUX, UNIX, Sun Solaris, MS-DOS, Windows
NT, Macintosh.
GUI: Visual Basic 5.0/6, Code Warrior 6.0.
Database: Oracle, MS Access, SQL Server, File Maker Pro, DB2.
Applications: MS Word, MS Excel.
Browser: Internet Explorer, Netscape, Firefox, Mac Tiger and Leopard.
ERP Tools: QAD / MFG Pro.
Languages: PL/SQL, C, C++, COBOL MAIN FRAMES, HTML/DHTML/XML, VB.
Web Servers: Soap UI, IIS, Web Logic, Cold Fusion.
Scripting: VB Script, TSL Script.
Reports: Crystal Reports, Actuate Reports.

Experience:

Confidential,NY Feb 2012 – Till date
Performance Test Lead

Confidential,made change to the existing application One Source Solutions Portal Project to improve the response for end user by adding a new web service IsUserAdmin. Users enter credentials to login, IsUserAdmin web services sends credentials to siteminder to verify if the user is an Admin Only, Admin users are determined by Siteminder, if the users have access to any one of the products (Time and Labor, Human Resources, Benetrac, Payroll Online).
Responsibilities:

  • Understanding the workflows of all the applications.
  • Created Performance Strategy and Performance Test Pan document
  • Created the Virtual user scripts and enhanced them with Transactions and Sub Transaction points.
  • Created Scenarios and Monitored Scenarios for Performance/Load/Stress Testing.
  • Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, Hits per Seconds and Throughput using Load Runner.
  • Generated the Analytical reports of the results and discussed the issue with the team.
  • Used PerfMon, Wily Introscope, SiteScope to monitor difference Web and Application Servers.
  • Identify the performance bottlenecks and report to developing team.
  • Logged defects and reviewed Defects using Quality Centre.

Environment: Flex, Java, AIX (IBM), Servlets, Web Services, LoadRunner 11, Performance Centre, Weblogic, XML, SiteMinder, LDAP, Quality Centre, Ms Excel, Ms Office, Oracle, SOAPUI, RUM (Real User Monitor).

Confidential,NY Feb 2012 – Till date
Performance Test Lead

Confidential, wanted to implement an project with IntAcct (An Account package firm) for its CA (Core Advance) clients who have access GL(General Ledger), can choose IntAcct as their accounting company and send their files to IntAcct throw PNG (Paychex Next Generation) application , and IntAcct will send a notification to end Users via emails.

Responsibilities:

  • Understanding the workflows of all the applications.
  • Created Performance Strategy and Performance Test Pan document
  • Created the Virtual user scripts and enhanced them with Transactions and Sub Transaction points.
  • Created Scenarios and Monitored Scenarios for Performance/Load/Stress Testing.
  • Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, Hits per Seconds and Throughput using Load Runner.
  • Generated the Analytical reports of the results and discussed the issue with the team.
  • Used PerfMon, Wily Introscope, SiteScope to monitor difference Web and Application Servers.
  • Identify the performance bottlenecks and report to developing team.
  • Logged defects and reviewed Defects using Quality Centre.

Environment: Flex, Java, AIX (IBM), Servlets, Web Service, LoadRunner 11, Performance Centre, Weblogic, XML, SiteMinder, LDAP, Quality Centre, Ms Excel, Ms Office, Oracle, RUM (Real User Monitor).

Confidential,NY Oct 2011 – Jan 2012
Performance Test Lead

After the Success of PNG-SSO (Paychex Next Generation – Single Sign On) application, Paychex wanted its clients and user to have access to its application on Tablets.

Responsibilities:

  • Understanding the workflows of all the applications.
  • Created Performance Strategy and Performance Test Pan document
  • Created the Virtual user scripts and enhanced them with Transactions and Sub Transaction points.
  • Created Scenarios and Monitored Scenarios for Performance/Load/Stress Testing.
  • Created Scenarios for different Releases and executed them.
  • Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, Hits per Seconds and Throughput using Load Runner.
  • Generated the Analytical reports of the results and discussed the issue with the team.
  • Used PerfMon, Wily Introscope, SiteScope to monitor difference Web and Application Servers.
  • Identify the performance bottlenecks and report to developing team.
  • Logged defects and reviewed Defects using Quality Centre.

Environment: Flex, Siteminder, Java, AIX (IBM), Servlets, Web Service, LoadRunner 11, Performance Centre, Weblogic, XML ,Quality Centre, Ms Excel, Ms Office, Oracle, Site-Scope, SOAPUI, RUM (Real User Monitor).

Confidential,NY July 2010 – Sep 2011
Performance Test Lead

Confidential, successfully implemented Paychex Next Generation – Single Sign On application, an application that can get rid of all the existing applications and have one source for all its Clients and Users to login and get to their respective application. Clients and User will access to Checkstub, W2 forms, Payroll, General Ledgers, etc.

Responsibilities:

  • Understanding the workflows of all the applications.
  • Created Performance Strategy and Performance Test Pan document
  • Created the Virtual user scripts and enhanced them with Transactions and Sub Transaction points.
  • Created Scenarios and Monitored Scenarios for Performance/Load/Stress Testing.
  • Created Scenarios for different Releases and executed them.
  • Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, Hits per Seconds and Throughput using Load Runner.
  • Generated the Analytical reports of the results and discussed the issue with the team.
  • Used PerfMon, Wily Introscope, SiteScope to monitor difference Web and Application Servers.
  • Identify the performance bottlenecks and report to developing team.
  • Logged defects and reviewed Defects using Quality Centre.

Environment: Flex, Siteminder, Java, AIX (IBM), Servlets, Web Services, LoadRunner 11 and Load Runner 9.52, Performance Centre, Weblogic, XML, Quality Centre, Ms Excel, Ms Office, Oracle, Site-Scope, SOAPUI, RUM (Real User Monitor).

Confidential,Herndon VA April’2010 – June 15th 2010
Performance Senior Analyst

Joined the Enterprise Services Platform (ESP) project which is a Service Oriented Architecture (SOA) Web Services application. Conducted and reported the performance testing of 150+ operations across multiple web services. The telecommunications company was looking to establish performance metrics, identify load based issues, and realize potential bottlenecks for its SOA based architecture. This SOA architecture used web services to support various applications, all of which were designed to better support its customers and to conduct its business. Each application had its own performance requirements and unique implementation all while using an agile approach.

Responsibilities:
Successfully implemented Agile Testing Methodology in the project.
Understanding the workflows of all the applications.
Involved in creating Test Plan for Load and Performance Test.
Created the Virtual user scripts and enhanced them with Transactions and Sub Transaction points.
Created Scenarios and Monitored Scenarios for Performance/Load/Stress Testing.
Created Scenarios for different Releases and executed them.
Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, Hits per Seconds and Throughput using Load Runner.
Generated the Analytical reports of the results and discussed the issue with the team.
Used Site Scope to monitor difference Web and Application Servers.
Identify the performance bottlenecks and report to developing team.
Logged defects and reviewed Defects using Quality Centre.
Environment: Java, AIX (IBM), Servlets, Web Sphere, Web services, Weblogic, XML, LoadRunner 9.11, Performance Centre, Quality Centre, Ms Excel, Ms Office, Oracle, Site-Scope, Willy.

Confidential,Kansas City Jan’09 – March’2010
Performance Analyst
Confidential,Project Homecoming is a datacenter migration initiative to decouple all RPS applications from existing American Century datacenter and move them to a JPMC datacenter run by GTI. Applications part of migrations – ROL (Retireonline), CCI(Call Center Interactive), PSP(PlanSponserPortal), Etools, Omin Station, EXP-AG.

Responsibilities:
Understanding the requirement and workflows of all the applications.
Involved in Load and Performance Test Plan
Created the Virtual user scripts and enhanced them with Transactions, Rendezvous points.
Created new Scenarios and Monitored Scenarios for Performance/Load/Stress Testing.
Created Individual and group Scenarios for different applications and executed them.
Used Pristine Data for the Load/Performance/Stress Testing.
Used queries to check data in the data base to check transaction posted after Load/Performance Test.
Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, Hits per Seconds and Throughput using Load Runner.
Generated the Analytical reports of the results and discussed the issue with the development team.
Used Foglight to monitor difference Web and Application Servers.
Involved in fine tuning Web and Application Servers.
Identify the performance bottlenecks and report to developing team.
Created Dashboards and reports for Web and Application Servers using Foglight.
Generated reports from Foglight to PDF and Excel formats.
Using QTP to create scripts for testing Citrix Application for Remote access.
Supported QC Admin by creating User and granting access to the Users in Quality Center.
Logged defects and reviewed Defects using Quality Centre.
Environment: Java, AIX (IBM), Servlets, DB2, Web Sphere, Unix, LoadRunner 9.52, Quality Centre, Ms Excel, QTP, SQL, PL/SQL, Ms Office, Oracle, Mainframe, Omni Plus, Foglight.

Confidential,Chicago, IL July’07 – Dec’08
Senior Test Analyst / Performance Tester
Responsibilities:
Successfully implemented Agile Testing Methodology in the project.
Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases and creating the Traceability Matrix based on business requirements.
Involved in the functional requirements review with the Mortgage Assets development team and analysts and documenting the requirements using Quality Center.
Identify potential problems, omissions and open issues and attend walkthroughs.
Vusers Generation using LoadRunner for testing of server performance when execution its day-to- day financial transactions using LoadRunner.
Inserted Transaction and Rendezvous points to calculate transaction response time under load using LoadRunner.
Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, and Hits per Seconds and Throughput using Load Runner.
Created Load and Stress Testing Scenarios for the application performance.
Interacted with developers over bottleneck issues.
Performed Backend database testing by writing SQL and PL/SQL scripts to verify data integrity.
Wrote SQL, PL/SQL queries/procedures to access the data from the database tables and crosscheck the results.
Logged and reviewed Defects, documented the whole bug life cycle using Quality Centre.
Maintained test metrics and bug database and generated day to day reports using Quality Center.
Coordinated the User Acceptance Testing efforts
Environment: Java, AIX (IBM), Servlets, JSP, EAD4J, Design Patterns, Log4j, Log4e, DB2, Web Sphere, Windows Quality Centre, Ms Excel, QTP, UNIX, Oracle, LoadRunner, Perl - SQL, PL/SQL, Ms Office

Confidential,St. Louis, MO Jan’06 till June’07
Senior Test Analyst
Responsibilities:
Developed and executed formal Test Plans to ensure the delivery of quality software applications.
Successfully implemented V-Model Testing Methodology in the project
Involved in the functional requirements reviewing with the development team and Business analysts.
Vusers Generation using LoadRunner for testing of server performance when execution its day-to- day financial transactions using LoadRunner.
Inserted Transaction and Rendezvous points to calculate transaction response time under load using LoadRunner.
Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, and Hits per Seconds and Throughput using Load Runner.
Creating the Load Testing Scenarios for the application performance
Created scripts and Scenarios for the online quotes to check response time, support of event-driven, asynchronous parallel applications, complicated human interface support, reliability for SOA.
Wrote SQL queries for each test case and Executed in SQL Plus
Executed the test scripts on different releases and validated the actual results against the SLA.
Conducted defect review meetings with the team members and submitted the reports to the Test Manager on daily bases.
Logged defects and reviewed Defects using Quality Centre.
Track test results for management, categorizing issues and creating/distributing defect reports and managing defect database.
Environment: Java, Servlets, JSP, EAD4J, Design Patterns, Log4j, Log4e, DB2, Web Sphere, Unix, Windows, LoadRunner, Quality Centre, Oracle, Perl - SQL, PL/SQL, Ms Excel, Ms Office

Confidential,San Jose, CA Jan’05 to Dec’05
Senior Test Analyst
Responsibilities:
Developed Test plan and Test Strategy based on the Functional Requirement Documents.
Analyzed requirements using Functional Specification Documents.
Prepared test cases for Navigating, Functionality, Alpha, Beta and GUI testing using Test Director.
Vusers Generation for testing of server performance when execution its day-to- day financial transactions.
Inserted Transaction and Rendezvous points to calculate transaction response time under load.
Determined application performance and maximum scalability, critical Parameter such as Number of Users, Response Times, and Hits per Seconds and Throughput
Creating the Load Testing Scenarios and Scripts for the application performance
Created Object repository files, Data tables for DDT testing, Database Checkpoints in automation testing. Used keyword view and expert view.
Generated Vb Script functions with by using expert view option.
Performed DDT (Data Driven Tests) option to scenarios.
Generated Standard, bitmap, text, text Area, database checkpoints and synchronization points in test script to check the application by comparing its current behavior to its behavior in a previous version.
Created new VB scripts for billing enquiry online for Regression Testing based on new requirements.
Parameterized the Test Scripts to generate and test different reasons for inquiry.
Involved in database testing of the application to check for insert and update operation.
Tested the application compatibility with IE and Netscape browsers.
Interacted with Business Analyst and QA Teams to ensure overall quality of the software.
Involved in Database Testing (Backend Testing).
Developed SQL Queries to get the data from different tables.
Executed Test cases and identified defects using Test Director.
Tracked Defects using Test Director.
Executed Regression Tests to verify bug fixes for each build and release using Test Director.
Experience in Testing Builds and Certify/Approve the Builds after Smoke Testing.
Environment: Main Frames, SQL Server, LoadRunner, Test Director/Quality Centre 9.0, Oracle, SQL - PL/SQL, Ms Excel, Ms Office

Confidential,Jan 2004 to Dec 2004
Confidential,South Africa
Senior Test Analyst
Responsibilities:
Prepared Test Plans and Test Strategy as per business requirements Document (BRD).
Successfully implemented V –Model Testing Methodology.
Pulled out the Functional requirements from the Use Cases while in interacting with BA.
Prepared Requirements, Test Cases based on workflows.
Created Object repository files, Data tables for DDT testing, Database Checkpoints in
automation testing. Used keyword view and expert view.
Generated Vb Script functions with by using expert view option.
Added Standard, bitmap, text, text Area, database checkpoints and synchronization points in
test script to check the application by comparing its current behavior to its behavior in a previous version.
Written Test cases and SQL queries to validate the data pulled in from the data warehouse.
Wrote SQL, PL/SQL queries/procedures to access the data from the database tables and crosscheck the results, also been used for Automation Regression Testing
Defect logging and defect tracking using Test Director
Interacted with Developers and Test Manager to resolve defects issues.
Maintained test metrics and bug database and generated day to day reports.
Prepared complete documentation of defects life cycle.
Environment: Java, Servlets, JSP, EAD4J, Design Patterns, Log4j, Log4e, DB2, Web Sphere, Windows, Test Director, QTP, Oracle, SQL, PL/SQL, Ms Excel, Ms Office

Confidential,South Africa March 2002 to Dec 2003
Senior Test Analyst
Responsibilities:
Consulted with the business team to build a robust environment for implementing the Test Plan and
Test Strategy.
Extracted Requirements for Functionality and Regression Testing from the Use Cases.
Generated Test Cases from the Requirements
Created Object repository files, Data tables for DDT testing, Database Checkpoints in
automation testing. Used keyword view and expert view.
Generated Vb Script functions with by using expert view option.
Performed DDT (Data Driven Tests) option to scenarios.
Created automation scripts for Regression Testing.
Developed SQL Queries to get the data from different tables.
Wrote SQL, PL/SQL queries/procedures to access the data from the database tables and crosscheck the results, also been used for Automation Regression Testing.
Prepared data sheets based on the requirements for manual and automation testing.
Creating Templates for Automation.
Execution of Test Cases using Test Director
Defect logging and defect tracking using Test Director
Prepared complete documentation of defects life cycle.
Environment: VB.Net, Design Patterns, Log4j, Log4e, DB2, Web Sphere, Windows, Test Director, QTP, Oracle, SQL, PL/SQL, Ms Excel, Ms Office

Hire Now