Quality Control Analyst Resume
Mesquite, TX
Professional Experience
Confidential, May 20011-current
HL ID Underwriter Lewisville, TX
- Underwrite and process Fannie Mae, Securitized, Private and Asset loans for modification
- Decision loans for a permanent Modification or Forbearance program
- Calculate income according to paystubs, P & L, bank statements and Tax Returns
- Collects and analyzes documents from the borrower, credit bureaus and appraisers
Confidential, November 2009-current
Quality Control Analyst Lewisville, TX
- Utilize Guardian, Lender Live system, and MOD application input loan numbers and verify the accuracy of the loan information
- Verify escrow amounts
- Verify HOI escrow shortage and PMI
- Verify loan amounts, note dates, step rate and the balloon payments
- Check closing dates, and interest accrual dates
- Complete a check list for pass or fail
- Review and decision of multiple lines of business on HAMP Treasury and Chase Modifications.
- Verify LISA (investor guidelines) for in-house (Chase) modifications guidelines and verify that Chase applications conform to required specifications.
- Calculation and correction of escrow requirements for both HAMP and Chase modifications.
- Audit of final HAMP contract modification to verify that all ratios, calculations, terms and verbiage are accurate.
- Verify hardship affidavit, deed & lieu, and short sales in Lender Live
- Accessing client information using Lending Portal
- Process denial letters, option to arm letters, and arm to fix letters
Confidential, March - May 2009
Closer Coordinator
- Utilizing System Impact, verify loan accuracy with regards to Rate Lock, Type of loan (FHA/VA, Conventional, Refinance, and Purchase)
- Verify RESPA documents
- Verify decision conditions with regards to Escrow, Hazard Insurance, Title Commitment and Rate Lock expired date
- Utilize Lotus Notes to right fax daily Pipeline report
- Send files to funding
- Ship files
Confidential, August 2008 - November 2008
Post Closing Auditor
- Received files from the net branches to review for insurance purposed
- Reviewed the full files that were closed and needed to be sent to HUD for insurance after checking the HUD, Note, and Deed
- Audited the file looking for missing items listed on the HUD checklist; after reviewing the documents notified the branch underwriter and processor to get the missing items needed to insure the loan
- Review FHA and VA loans
- Assign loans to underwriter and print and pull conditions that are faxed over from different branches within Countrywide KB Home Loans
Confidential, December 2007 - May 2008
Service Processor I
- Reviews title and contract information to ensure accuracy of information
- Process all lien releases as scheduled for timely release
- Creates letters/correspondence to the dealer and/or customer and/or other third party for
- title release
- Requests required lien release documents to be imaged
- Notaries the documents as needed to process the lien release
- Updates system appropriately based on actions taken
- Contacts/Questions third party/customer/dealer regarding confirmation of payoff source
- Answer incoming calls while maintaining high quality customer service, providing
- information on the process and providing updates with timelines of processing and
- achieving required performance expectations
- Completes and maintains all documentation for accurate and completion lien release and
- contract payoff processing
- Sets follow-up dates correctly and completes the scheduled follow-ups efficiently by
- appropriating the necessary time to complete task
- Assists in the training of new employees
Confidential, January 2007 - October 2007
Document Control Analyst
- Prep files and stamp documents for bids
- Image, scan and copy documents utilizing the RICOH 2105 System
- Identify all foreclosure documents and index them accordingly
- Update documents utilizing Kodak Imaging System
- Must perform 1000 to 1500 keystrokes
- Index foreclosure documents
Confidential,November 1996 - June 2006
Quality Control Specialist 12/01 - 06/06
- Locate and review documents from Imaging
- Perform written employment verifications on all loans being reviewed by Quality
- Control
- Verify all information entered on the verification database is complete and accurate -- 25
- per day
- Complete appraisal review forms on a daily basis
- Copy appraisal package and send to Risk Management for appraisal review
- Reviewed is returned by Risk, results are entered on the database
- Responsible for maintenance of the Verification database
- All information must be completed and information reported accurately
- Daily follow-up must be conducted and documented when applicable
Senior Compliance Analyst (CitiFinancial Mortgage) 02/00 - 12/01
- Performs 100% compliance reviews for all bulk and wholesale acquisitions
- Review files for original closing documents and violations in areas such as RESPA,
- HOEPA and State disclosures
- Performs daily audit for Correspondent/Acquisition files reviewing for original Note,
- Mortgage, Appraisal, etc
- Performs worksheet calculations for HOEPA, Chicago High Cost, North Carolina High
- Cost and New York High Cost Loans
- Exceeds daily performance quota
- Recipient of multiple Employee of the Month Award
Auditor (Associate's Home Equity) 01/99-02/00
- Responsible for auditing files for state guidelines and requirements before processing
- Verify legal descriptions, Title Commitments, Warranty Deed of Trust and pre-paid points
HUD Audit Specialist (Associate's Home Equity) 08/98-01/99
- Responsible for verifying the HUD by booking vouchers
- Check loan amount, payoff amount, odd days interest, points paid, cash to customers, signatures and dates
RESPA Auditor (Associate's Home Equity) 05/98-08/98
- Verifying the RESPA documents: Loan Application, Good Faith Estimate
- Transfer servicing documents, Arbitration Agreement and State Specific Disclosures
- Input data into RESPA/FOCUS from retrieved loan files
- Issue letters containing legal documents requiring signatures
Credit and Compliance Specialist (Ford Finance) 11/96-05/98
- Audited legal closing documents and credit life applications
- Tracked closed loan files
- Liaison between district office personnel and managers maintaining an even flow of
- certified and/or registered documentation
- Prepared missing closing documents report
- Prepared legal closing documents
- Placed loans on AIMS computer system
- Transferred wire funds and/or disburses checks
- Prepared analysis and tracked various financial reports
- Acted as liaison between district offices and title companies to verify the accuracy and completeness of loan closing documentation
TRAINING COURSES COMPLETED
01/06 Compliance Essentials
10/05 Manage Your Time Effectively
10/05 Ethics & Code of Conduct Training
09/04 CFI Online Training
03/03 Fraud Default Detection Training
01/02 Mortgage Serving Training
10/99 Processing Certification Program
EDUCATION
- Coursework in Introduction to Computers, Emphasis on DOS, WordPerfect, LOTUS 123
- and Microsoft Word for Windows
- Received Certificate for Microcomputers Continuing Education
- Received Certificate for Office Machines
- El Centro College-Business Administration
- Coursework in general business administration
technical skills
- Microsoft 07-Excel, access, word, and power point
- AS400
- LISA
- LenderLive
- Fastrieve
- MSP/Fidelity
- Lending Portal
- Pega
- LPS
- Early Resolution
- Guardian
- Agent Desk Top