We provide IT Staff Augmentation Services!

Qa Analyst Resume

Elk Grove Village, IL

SUMMARY:

Over Six years of experience with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Client/Server and Web based applications on Windows and UNIX. Strong hands on experience with Quality Center, Quick Test Professional and Clear Quest. Developed Test Plans, Test Scenarios and Test Scripts for Manual as well as Automated testing for various applications to ensure proper business compliance. Very well used to execution of projects in V-model and Agile methodologies and well versed with SDLC.

RESPONSIBILITIES:

Experienced in designing and executing Test cases
Experienced in Functionality Testing, GUI Testing, Integration Testing, Regression

  • Testing, Smoke Testing, System testing, Black Box and White Box testing of various applications.
  • Extensive experience in Installation Testing, Database Validation Testing and
  • Performance Testing.
  • Having Working Experience in UNIX operating system, Shell scripting and SQL.
  • Experienced in Automated Functional tool like QTP.
  • Good Exposure to Manual Testing Process and Testing Techniques.
  • Good Exposure to SDLC and Software Testing Life Cycle.
  • Experienced in Metrics Preparation of Each and Every Build.
  • Performed Back-End Testing by creating/executing SQL Queries using Toad and
  • SQL Query Analyzer
  • Having Experience in XML and XSL testing using XML Spy and also involved in validation of Web services.
  • Experienced in Clarity Data Warehouse Testing.
  • Involved in Team Meetings and Review on the related projects.
    Actively involved in testing projects right from analyzing System Requirements, Test Strategy formulation, Test Scope and objective, Manual System Testing and Automation Testing , UAT and
  • Production testing.
  • Extensive experience in conducting User Acceptance Testing (UAT) with the end users Experienced in Agile SDLC and SCRUM and understanding of agile testing methods.
  • Worked on Various bug-tracking tools, which were developed by Organization.
  • Knowledge of Version control and Change management procedures with related tools.
  • Good Team player and having excellent communication Skills.

EDUCATIONAL QUALIFICATION:

Master of Computer Applications

TECHNICAL SKILLS:
Programming Languages : C, C++, JAVA,HTML, XML
RDBMS : Oracle, SQL server 2005, MS Access.
Operating Systems : LINUX, UNIX, Windows 95/98/2000/NT,MS-DOS.
Scripting : VB Script, Shell Scripting
AUTOMATION TESTING TOOLS:
Capture/Playback : Quick Test Pro 9.0, Win Runner 8.2

Defect Reporting & Tracking : HP Quality Center 9.0, Test Director, Clear Quest, Bugzilla Configuration Management Tool : Star Team, VSS, SCM, Infoman

Data base Tool : Toad, SQL Query Analyzer, Beyond Compare, XML Spy
Telnet Server : PUTTY, Edit Plus.

PROFESSIONAL EXPERIENCE:

Confidential, ELK Grove Village, IL Dec'07- Present

QA Analyst

Confidential, is the world's largest provider of credit card products. Citi Cards North America is the industry leader with some 2.5 percent of GDP spent using its credit cards and with an estimated 10% of Citi Card sales transacted online.
The Apply & Buy system is a Retail Private Label (RPL) card application that supports credit card acquisition processes and interfaces with numerous channels to process an application. This system forms the primary interface and gets into service when a new application is processed. Apply & Buy system is responsible for gathering information about the customer and their credit history details.
The Apply & Buy application had been built using a variety of technologies. The quantum of the technologies Apply & Buy has been built upon, adds to the robustness of the system, which enables it to handle the complex process involved in the credit card acquisition business.
The following are some of the prominent requirements of the Apply & Buy system:

  • Gathering credit card application information
  • Validating the customer's identity using Experian's Fraud check
  • Submitting applications to NAPS for processing and taking decision

Responsibilities:

  • Analyzed the System requirement specification (SRS) for testability.
  • Created test cases, scripts based on functional specification, prepared test data for testing.
  • Performed all types of manual testing including functional, system, and regression testing.
  • Executed test cases and test scripts that define specific test criteria and the expected results to be achieved.
  • Used Quality Center for documenting requirements, view, modify requirement tree
  • Tracked changes made to the requirements, tests and defects using Quality Center.
  • Created test plan and detailed test cases using Quality Center.
  • Generated defect reports and tracked them using Quality Center.
  • Used Quality Center for defect management - adding defect, tracing changes and sending defect email messages.
  • Developed Automation Test Scripts using VB Script functions.
  • Enhanced and Synchronized the Script to test different scenarios by adding checkpoints and conditional statements using Quick Test Pro.
  • Performed back end testing of the data by executing SQL commands.
  • Responsible for defect tracking and reporting the defects and also worked closely with the development team to ensure high quality and timely releases.
  • Conducted test executions manually and evaluated test results and attended daily meetings to discuss the high severity defects with the developers.
  • Conducted User Acceptance testing (UAT) to validate the application, to check that the application properly reflects business functions and requirements.
  • Handled Production support issues.
  • Involved in Black Box and White Box Testing
  • Working closely with the Developers in the review and modification of the product and its specifications using Agile-testing methodology.
  • Involved in wrapping up messages in the form of XML. Used these messages for web services testing by using internal tools.
  • Used SQL Queries to verify the data from the SQL Server database.
  • Experience in Testing on Stored Procedures and Triggers for Business applications to validate data.
  • Used Web Service Explorer to test a Web services.
  • Involved in Change Management Activities using Infoman tool.
  • Used XMLSpy 2004 tool to build xmls and xsls that will be used in testing by Internal tools.

Environment: Quality Center, Quick test Pro, Windows 2003, ASP.net, VB.net, C#, Web Services,IIS Server, SQL Server 2005, Oracle9i, ASP, JAVA script,XML,XSL, SQL Query Analyzer.

Confidential, FL Oct'06 - Dec'07

QA Analyst

SmartSolve offers an integrated approach to managing top functional challenges, thereby helping companies gain and ensure control over compliance and safety.
It comprises of following modules: SmartCAPA, SmartDoc, SmartAudit, SmartTrain and a web service SmartComm.
SmartCAPA module is to control the quality issues which were found in the processes followed in an organization. Whenever an exception or flaw is found in the product, that needs to be Contained, Corrected, Investigated for the root cause and finally implement the Corrective/Preventive actions for the same.
SmartDoc deals with the document management system. While creating organizational documents, it will go under the process such as Change Order, Change Request in the Approval process. Finally, the document will be updated or revised accordingly, approved and then stored in the repository.
SmartAudit is audit process solution, where an Organization with multiple departments can conduct Audits and record the activities and issues to improve the processes being followed.
SmartTrain is a training and certificate management system. It maintains employee training profiles, including current status, training completed, certifications obtained and documents trained on.

Responsibilities :
  • Prepared test cases, executed test cases as per requirements.
  • Performed Installation Testing, Smoke Testing and Flow test.
  • Developed manual Test Scripts and Test Cases
  • Conducted User Interface, Functional and Regression testing, identified bugs and interacted with developers to resolve technical issues
  • Performed regression testing after each error fixes and after each system enhancement.
  • Performed back end testing by executing SQL commands.
  • Database Validation to check the updated data in the Database.
  • Used Quality Center for defect management - adding defect, tracing changes and sending defect email messages.
  • Created test plans and detailed test cases using Quality Center.
  • Used Quality Center to create and maintain Test Requirements, Test Scripts, bug tracking and reporting.
  • Used Rational Clear Quest for Defect logging and Tracking, updated the defect status.
  • Provided Efforts Estimate and coordinated the test schedule using Agile testing methodology in Testing phase.
  • Involved Black Box and Gray Box testing.
  • Experienced in building Requirement traceability Matrix as per Requirement Specification.
  • Working closely with the Developers in the review and modification of the product and its specifications using Agile-testing methodology.
  • Coordinating with development team and discussing technical problems, reported bugs and supporting development team.

Environment: Quality Center, Clear Quest, Beyond compare,UNIX,Windows 2003,ASP.Net, ASP,JAVA Script,Web Services, IIS Server, MS SQL Server 2000, Oracle9i, SQL Query Analyzer.

Confidential, Oct'05 - Sep'06
TCS, India - QA Tester

There is a requirement for BT's Global Services (GS) Line of Business to migrate it's Resource Management and Project Management business and processes from existing GS systems to the OneBT CA Clarity system. This GS implementation is called (PRIME).Currently, Resource and Project Management is managed within two existing systems in Global Services: ERIN (for ex-C & SI resources) and PPMS (for ex-Solutions resources).
As part of the PRIME implementation, it is necessary to obtain existing resource and project data from PPMS and ERIN, to load into Clarity. These data loads are required in order to migrate the current data from the existing PPMS and ERIN systems in order to create a starting point for Resource Management and Project Management within Clarity.

Responsibilities :
  • Involved in preparing testcases, executing testcases as per requirements.
  • Reported and tracked the bugs using Bug tracking system Using In-house Tool.
  • Performed Installation Testing on Unix environment.
  • Performed all types of manual testing including Smoke,functional, system, and regression testing.
  • Performed back-end testing using SQL queries to extract data from the database and updating the data in the database
  • Experience in Testing on Stored Procedures and Triggers for Business applications to validate data.
  • Involved in Clarity Delaware house testing.
  • Coordinating with development team and discussing technical problems, reported bugs and supporting development team.
  • Involved in weekly status updates showing the progress of manual testing
  • Documented the problems during UAT and worked with the project team to resolve the problems identified during the tests
  • Involved in knowledge transfer sessions.

Environment: Java, JSP, XML,Linux, Unix, Shell Scripting, Oracle9i,TOAD,Putty,Starteam, Clear Quest

Confidential, Dec'04 - Sept'05
TCS, India - QA Tester

This Project overcomes the problems of the scheduling appointments at any available time slots with a professional, such as a doctor, dentist or the like, or a professional service, such as a medical testing facility and the like, even without the intervention of the doctor's personal staff who will be handling his schedule. All service operations take place at a secure, central operations center.
The Schedule Module lets you view schedules for providers, rooms, and equipment and create, cancel, and reschedule appointments and events. Under a limited subscription, practices can utilize the Schedule Module. The Patient Module lets you create new patient records and search for an existing patient. All demographic, contact, insurance, guarantor, referral, patient notes, and encounter information is available in the patient file.
The Charges Module lets you Create and submit claims and statements, Create, view, and print patient bills, Link charge codes to actual charges. The Receipts Module lets you post insurance payments (other than co-pays), reconcile accounts, post account adjustments, and choose your capitation options. In Patient and Out patient Module Entering the details of the Inpatient / Outpatients for admitting

Responsibilities:
  • Prepared test cases, executed test cases as per requirements.
  • Preparation of system test cases and test data required for System Testing.
  • Performing Functional Testing & Ad-hoc Testing.
  • Installed test build in Test Environment.
  • Reviewed release notes which got from development team.
  • Wrote SQL statements to check the validity of database and to do the backend testing.
  • Performed regression testing after each error fixes and after each system enhancement.
  • Prioritized the defects based on severity, created the favorite views of the reports.
  • Created and maintained test documentation like testing data and testing results.
  • Coordinating with development team and discussing technical problems, reported bugs and supporting development team.

Environment: Winrunner, Test Director, Windows 2003,ASP.Net, ASP,JAVA Script,MS SQL Server 2000, Oracle9i

Confidential, Mar'04 - Nov'04
TCS, Hyderabad - QA Tester

This Insurance Company has three distinct Audit teams belonging to different businesses - CI (Commercial Insurance), GPC (Global P & C Insurance), and Global (Oversees CI, GPC and Life & Health). Each of these teams follows an extremely similar process in audits. The Audit teams conduct audits of MGA (Managing General Agents), Cedent/Ceding Companies or of underwriting units with in ERC. Audit conducted on MGA/Cedent are called External Audits while the audit conducted on the ERC businesses is called "Auditors" and the audited party is called "Customer" from this point onwards.
The purpose behind building ERC Audit Trails is to standardize the front-end processing for GPC, CI and Global Audit teams. The Audit Trails tool is a web-based system that will be a common tool to capture audit details across the three distinct Audit teams in ERC.

Responsibilities :
  • Understanding the functional Requirements.
  • Involved in preparing testcases, executing testcases as per requirements.
  • Performed Functional testing, Performance Testing.
  • Performed Regression testing after each modification of the application.
  • Executed SQL commands to do the backend Testing
  • Created and maintained test documentation like testing data and testing results.
  • Prepared test data for positive and negative test scenarios as documented in the test plan
  • Involved in the manual testing and reported the bugs.
  • Involved in discussion with developers for resolving the bugs.
  • Performed Smoke Testing, System Testing, Regression Testing.

Environment:JDK1.3, JDBC, JSP, Servlets, Web logic 7.0,Oracle8i,VSS

Confidential, Apr'03 - Feb'04
TCS, Hyderabad - QA Tester

The Customer Interactive Total Integrated system (CITIS) application is developed to automate the various activities of Shoe Corporation. Online/Real time Information throughout all the functional areas of an Organization. The CITIS all support a means for generating high accuracy information using the existing ERP system.
This application is supported with unique features that can integrate services located over production area. It supports multiple users and concurrent use of transactions. The system is implemented the modules of Commercialization, Merchandize Management, Material planning Management, Material sourcing Management, Human Resource Management etc,

Responsibilities :
  • Understanding the functional Requirements.
  • Designed Test cases for various modules using Excel Sheet.
  • Created test cases, scripts based on functional specification, prepared test data and set up test environments for testing.
  • Executed test cases and test scripts that define specific test criteria and the expected results to be achieved
  • Conducted Functional, Regression and System Testing
  • Participated in requirement reviews with developers.
  • Extensively used SQL to validate the data in the database
  • Reported and tracked the bugs using Bug tracking system Using In-house Tool.
  • Developed Test Metrics for weekly evaluation of test status
  • Actively participated in status reporting meetings and interacted with development team to discuss the technical issues.

Environment:Java, JDBC, JSP, Servlets, Oracle8i,DMS.

Hire Now