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Qa Analyst Resume

Houston, TX

PROFESSIONAL SUMMARY

  • 7+ years of professional experience in Quality Assurance testing and SAP ABAP Development and Testing with strong focus on leadership and team management oriented roles.
  • Expertise in banking and financial domain and Insurance with solid experience in SAP ABAP/4 (3.1I , 4.6C, ECC 6.0) with primary focus on SD, MM, FI, PP, PLM and CSS modules ABAP/4.
  • Worked as a Team Lead mentoring junior team members developed and manage matrices, providing daily defect status, testing coverage and delivery schedule to the customer.
  • Involved in whole SDLC from requirement gathering phase to end-to-end implementation of the projects at client site.
  • Planned and Executed backend testing using numerous SQL Queries to verify the dataflow from the database.
  • Experience with mainframe CICS, TSO systems.
  • Experience in testing ETL processes and was also involved in data conversion testing where I wrote SQL queries, sub queries, joins, triggers and stored procedures
  • Worked as a team member to provide assistance with ROW Acceptance Regression Testing including: QC maintenance and reporting, SAP ID coordination.
  • Involved in creation of test plan based on software requirements specifications which detailed testing scope, strategy, hi-level test requirements, necessary resources and limitations.
  • Involved in creation of Quality Centre business scenario maintenance during Integration and User Readiness Testing(IURT) planning and execution phases
  • Extensively interacted with client, onsite - offshore development teams and testing team for requirement gathering, verifying new requirements and testing effort assessment.
  • Proficient in utilizing professional communication skills (verbal & written) to handle key coordination roles.
  • Create Excel reports from QC and Remedy data Coordinate new SAP User ID requests for IURT role testing.
  • Thorough in Backend testing writing complex SQL queries and sub queries for database.
  • Utilized as multitasking resource, working experience in multiple projects at the same time.
  • Extensive experience in implementing testing methodologies, test strategy, creating test plans and test cases.
  • Expert in Omniture testing using Charles Proxy.
  • Expert in both Automation and manual testing, using Mercury testing tools like QTP and QC.
  • Conducted all types of testing including User Acceptance Testing, functional, regression, integration, interface, system and Data Analysis, Database testing, backend testing.
  • Validating data integrity for interface testing, testing stored procedures, triggers, and batch process.
  • Thorough in credit card processing, back shop maintenance functions and audit.

Professional Qualification:

Bachelor of Engineering (Computer Science)

TECHNICAL SKILLS

QA Testing: User acceptance testing, End to End testing, System testing,Component, Regression, Package, functional, Interface testing, Smoke testing, black box, , data migration and conversion test, Backend testing , Integration testing.

Tools Known: Mercury Quality Center 9.2, Test Director, QTP 8.2, Expertise in MS Word, Excel and Power Point.

Languages Known: ABAP/4, C, C++, SQL/PLSQL, Core Java, Visual Basic, XML, HTML, UML, Shell scripts.

Operating System: UNIX, Windows

SAP Skills: ABAP, BDC, Data Conversions and Dialog Programming, Data Dictionary,
SAP Script, Smart Forms, User Exit, BAPI, EDI, ALV, IDOC, LSMW

Professional Experience:

Confidential, Houston, TX Mar 2011 - Dec 2011

Reliant provides electricity and energy services to more than 1.5 million retail customers—including homes, small and large businesses, manufacturing facilities, government entities and institutions across Texas.
As part of NRG Energy, Reliant is backed by one of the nation\'s largest power producers. NRG owns and operates more than 24,000 megawatts of generation capacity, including more than 11,000 megawatts of capacity in Texas.

Responsibilities:

  • Analyzed the Business requirements and Developed time and cost estimates.
  • Developed detailed Testing Strategy for the entire application and developed various test plans, plans, test cases, test data, for system, integration, regression, compatibility, and performance test phases of web projects and other online software development efforts.
  • Documentation of expected and actual results.
  • Created and maintained manual Test cases, Test plans and Test Matrices using Mercury Quality Center.
  • Track and report status on all defects through to closure.
  • Regularly report status and raise issues/risks as appropriate. Anticipate and adjust for problems and roadblocks while eliminating roadblocks within control
  • Planned and Executed backend testing using numerous SQL Queries to verify the dataflow from the database.
  • Involved in creation of test plan based on software requirements specifications which detailed the testing scope, strategy, hi-level test requirements, necessary resources and limitations.
  • Extensively interacted with Business Analyst, development team and end user to prepare test plan and test cases.
  • Created test cases, tracked and reported defects using mercury quality center.
  • Verified data consistency across different subsystems.
  • Operational and technical experience with Credit Card interchange, billing and payment processes.
  • Enhanced and modified the scripts according to the test case scenarios.
  • Effective communication with project team, customers and sponsors. Develop strong working relationships with individuals at all levels of company, operations, and IT applications and infrastructure teams.
  • Collaborate with team members and operational groups to identify and prioritize/reprioritize work when necessary.
  • Analyzed the defects, reported defect status, reviewed documentation and verified defect entry.
  • Tested the product for Platform Independence and browser Independence.
  • Used Quality centre for Report generation and Bug tracking.
  • Experience testing on major commercial web browsers including Internet Explorer, Safari, Chrome, Firefox.
  • Fix delivery coordination with offshore - onshore development and testing teams.
  • Worked in very fast paced agile testing environment, attending daily standup meetings, providing daily testing status and raising any concerns or doubts.
  • Ability to work well under pressure, remaining focused and calm in the face of distractions, changing priorities in a fast-paced environment
  • PerformedFunctional, Navigation, Regression and Smoke testson the new enhancements added to the web application.
  • Mentored new testers joining the team, giving them knowledge of the applications and introducing them to the methods and procedures being followed in the organization.

Environment: HTML, XML, MS - Excel, Word, Power point, SQL, Quality Center 9.2

Confidential, Phoenix, AZ Nov 09 - Dec 10
Title: QA Analyst

MYCA - OFX: Manage Your Card Account-- Open Financial Exchange -American Express is the major credit card issuer to customers in U.S. and also across the world. Project was for international website (ranked one among the top banking websites) of American Express where Card Members use existing services. The services offered include ability to register for a secure on-line access to accounts, verify billed and unbilled charges, perform account maintenance (such as adding a card to account access, changing a password or an e-mail address), pay credit card bills, verify Membership Rewards point balance etc.

Responsibilities:

  • Analyzed the Business requirements and the site specifications for RUP methodology process.
  • Developed detailed Testing Strategy for the entire application and developed various test cases.
  • Created and maintained manual Test cases, Test plans and Test Matrices using Mercury Quality Center.
  • Operational and technical experience with Credit Card interchange, billing and payment processes.
  • Planned and Executed backend testing using numerous SQL Queries to verify the dataflow from the database.
  • Involved in creation of test plan based on software requirements specifications which detailed the testing scope, strategy, hi-level test requirements, necessary resources and limitations.
  • Extensively interacted with Business Analyst, development team and end user to prepare test plan and test cases.
  • Created test cases, tracked and reported defects using mercury quality center.
  • Verified data consistency across different subsystems.
  • Experience with mainframe CICS, TSO systems.
  • Thorough knowledge of credit card processing, back shop maintenance functions and audit.
  • Enhanced and modified the scripts according to the test case scenarios.
  • Analyzed the defects, reported defect status, reviewed documentation and verified defect entry.
  • Tested the product for Platform Independence and browser Independence.
  • Used Quality centre for Report generation and Bug tracking.
  • Used SoapUI for web service interface testing developed using SOAP WSDL.
  • Fix delivery coordination with offshore - onshore development and testing teams.
  • Worked in very fast paced agile testing environment, attending daily standup meetings, providing daily testing status and raising any concerns or doubts.
  • PerformedFunctional, Navigation, Regression and Smoke testson the new enhancements added to the web application.
  • Mentored new testers joining the team, giving them knowledge of the applications and introducing them to the methods and procedures being followed in the organization.

Environment: HTML, XML, MS - Excel, Word, Power point, SQL, Quality Center 9.2

Confidential, Mayfield Village, Ohio Jan 09 - Oct 09
Title: QA Analyst

Project was about developing customized Internet/Intranet web-enabled solution for a Workflow based System for Auto Insurance Policy. The policy covers entire customer Insurance details. The System will generate the new Quote or Retrieve a saved Quote. The Customer can get all his Account details and can pay online. Project automated and integrated following work functions to manage the entire cycle of service to their customers- Filing module, Application module, Payment module, Redemption module, User/System Integration, Search Facility, Reporting, and Backend Integration.

Responsibilities:

  • Involved in creation of test plan based on software requirements specifications which detailed the testing scope, strategy, hi-level test requirements, and necessary resources.
  • Analysis, Project planning, Status reporting, document review, defect entry verification.
  • Analyzed user requirements attended change request meetings.
  • Developed and conducted system and user acceptance test plans on completion of system testing beforeinstallation of the application on user environment.
  • Report generation and Bug tracking using Mercury Quality Centre.
  • Actively involved in QA process improvement activities like process flow, problem resolution, bug tracking etc.
  • Worked in Production and testing environment to test after production defects.
  • Responsible for end to end system testing which included online flows, backend processes and batch jobs.
  • PerformedFunctional, Navigation, Regression and Smoke testson the new enhancements added to the web application.
  • Captured the SQL statements from the application execution and manually checked the results.
  • Involved in backend testing writing complex SQL queries and sub queries for database testing.
  • Coordinated with the users, Development teams both onsite/offshore teams.

Environment: HTML, Quality Centre, MS - Excel, Word , power point, SQL.

Confidential
Title: QA Tester Deerfield, IL Oct 08 - Dec08

Description: Benefits Enrollment is an Insurance Automation systemthat handles Benefits Enrollment and summary Plan Descriptions /Policy Posting eligibility for Walgreens Employees across US and Puerto Rico. Employees become eligible to enroll in different benefits or view policies based on the amount of service with the company and their premium is deducted from payroll accordingly. The eligibility process will access insurance eligibility rules and record eligibility for open enrollment, newly eligible, work status change, Leave Of Absence, COBRA and Retirees. Personal policies are performed ad hoc by filters that determine which policies an employee is able to view. An employee can add coverage (within guidelines) for a dependent/beneficiary at open enrollment, life event/status changes, new hire, and newly eligible. A beneficiary can be changed at any given time (within guidelines).

Responsibilities:

  • Prepared test plan, test cases and test data for functional, regression, database, UAE testing.
  • Worked with developers to analyze scenarios and results.
  • Created test scripts for end to end testing of different scenarios.
  • PerformedFunctional, Navigation, Regression and Smoke testson the new enhancements added to the web application.
  • Attended daily defect and status meeting.
  • Performed smoke testing for further rigorous testing
  • Tracked and reported defects usingMercury Quality Center
  • Verified data consistency across different subsystems.

Environment: HTML, Quality Centre, MS - Excel, Word, power point, SQL.

Confidential, Brookshire, TX Feb 06 - Aug 08
Title: ABAP Developer and Tester

Confidential, develops and supplies centrifugal pumps worldwide. The division also provides technical services for all types of pumps and other rotating equipment. It occupies a preeminent position in its markets. Because of its intensive research and development, the division is also a leader in high-pressure applications and special materials.
In addition to manufacturing equipment, Sulzer Pumps runs the most extensive service network in the world, offering maintenance, repair, spare parts, and upgrading services for pumps. Upgrading improves working processes, increases the value of production systems, and prolongs life cycles.

Responsibilities

  • Requirement Analysis for new reports.
  • Modified reports to improve the performance of the system.
  • ABAP/4 development including Reports, Smart Forms , User exits, BDC.
  • Worked as a team member to provide assistance with ROW Acceptance Regression Testing including: QC maintenance and reporting, SAP ID coordination.
  • Conducted the performance testing on the reports.
  • Create Excel reports from QC and Remedy data Coordinate new SAP User ID requests for IURT role testing.
  • Extensively interacted with client, onsite - offshore development teams and testing team for requirement gathering, verifying new requirements and testing effort assessment.
  • Developed Smart Forms for Sales Order and Purchase Order.
  • Developed a report to create the Equipment Bom with Flat structure from Sales Order Bom with Multilevel Structure.
  • Planned and Executed backend testing using numerous SQL Queries to verify the dataflow from the database using TOAD and SQL-PLUS
  • Developed reports for Order Bom explosion, Material Bom Explosion, and Equipment Bom explosion.
  • Worked on Enhancement in DMS to provide the additional functionality in \'Process\' button in CV04N.
  • Translation of Smart Forms in Spanish Language.
  • Test report and defect report generation at the end of the day.

Environment: SAP ECC 6.0, SD, MM, PLM, CSS, Test Director.

Confidential, Lafayette, IN Jan 05- Dec 05
Title: ABAP Developer and Tester

Confidential, is one of the leading manufacturers of semi trailers in North America. The company specializes in the design and production of dry freight vans, refrigerated vans, flatbed trailers, zdrop deck trailers, and intermodal equipment. Wabash National implemented SAP R/3 solution with the legacy systems and implementation was done by Accenture in May 2006 and afterwards they moved to off-shore support with Infosys Technologies, Bangalore. This project also involved the maintenance and enhancement of the existing interfaces.

Responsibilities

  • Requirement Analysis for new reports.
  • ABAP/4 development including Report, Smart forms, BAPI, BDC, IDOCs, ALV, LSMW, User exits.
  • Solved R/3 code issues by debugging R/3 code.
  • Test report and defect report generation at the end of the day.
  • Tracked and reported defects usingMercury Quality Center
  • Verified data consistency across different subsystems.
  • Coordinating with ABAP and functional team and resolve any issues.
  • Developed a BDC Program, which transfers Customer Master Data from legacy system to SAP System
  • Developed some ALV reports and used REUSE_ALV_GRID_DISPLAY function module to display the ALV grid.
  • Designed some custom tables (one header and another line item table) in SAP to hold the data and created reports to pick the data from custom table and create sales and purchase contract.
  • Modified the reports output to ALV grid.
  • Using ALV, generated a report in material master that outputs material value stock, grouped by material type and plant.
  • Modified reports to improve the performance of the system.
  • Created some small enhancement like adding a selection field on reports, adding field on output layout and area menu.

Environment: SAP R/3 4.7, SD, MM, PP, PM., Test Director

Confidential, Delhi India Jan 04 - Oct 04
Title: QA Tester

Confidential, provides financial services all over the country having a network of 66offices/branches in29 countries spanning all time zones. Its products and services include banking, brokerage, finance, general and life insurance, investment banking, mortgage lending, and mutual fund management. The project was mainly targeted to deal with invest banking, mortgage, general ledger, financial statements, expense analysis, tax reporting, payroll and benefits administration.

Responsibilities

  • Executed existing automated regression tests scripts using Win runner.
  • Defect tracking and reporting, Analyzing and resolving issues with developers.
  • Conductedfunctional testingof AUT on localized systems
  • Created and reviewed Test design from the Business Requirements
  • Developed detailed Testing Strategy for the entire application and developed various test cases.
  • Analysis, Project planning, Status reporting, document review, defect entry verification.
  • Maintained Win runner automated test scripts and upgraded them.
  • Test report and defect report generation at the end of the day.
  • Planned and Executed backend testing using numerous SQL Queries to verify the dataflow from the database using TOAD and SQL-PLUS
  • Prepared test plan, test cases and test data for functional, regression, database, UAT and E-E testing.
  • Tested stored procedures and ETL processes.
  • Created test cases, tracked and reported defects usingMercury Test director.
  • Verified data consistency across different subsystems.

Environment: Mercury Test director, Win runner 8.2, Toad, UNIX, SQL.

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