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Qa Manager Resume

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Profile Summary

  • Hands-on Senior QA Lead/Mobile Apps QA Specialist/Scrum Master with 9 years of experience in Information technology in Software testing, test management.
  • HP certified accredited integration specialist in HP Quality center 10 and QTP.
  • Experienced in Mobile Testing includes Device, Tablet and App Testing.
  • Well versed in iPod, iPhone 4 and iPad1 & iPad2 device testing and Apple App Testing.
  • Hands on experience on Mobile App Testing (iOS, Android and Web OS)
  • Expertise hands-on testing Web, Mobile application running on Cloud.
  • Test automation tools used Quick Test Pro 9.5, Win runner 7.5, WATIR, XCode and UI automation
  • Test Management tools used Quality Center 10 and Radar.
  • Experience in implementing Agile Scrum in Small & large level projects.
  • Good experience in working with Direct Clients, Project teams, Senior Management and Managing Onsite-Offshore model.
  • Worked with fortune 500 ecommerce customers for last 6 years.
  • Experience in leading teams sized 10-25.
  • Increased the team size from 4 members to 45 members with in a year timeframe.
  • Requirement gathering and creating high-level estimation plan.
  • Resource planning and onboarding on time with required Skill set.
  • Experienced in working PCI Compliance, CVV Security projects.
  • Worked in agile testing and Exploratory testing, well versed with Waterfall Model.
  • Represented QA team for requirement reviews, brain-storming sessions and have captured requirement defects.
  • Present RAG Report with metrics to customer/higher management.
  • Delivered well-documented Software Test Plans, designed Test Cases based on User Requirements Specification, Use case documents and production defects.
  • Hands on experience on Production Defect validation.
  • Well versed in all phase of SDLC for Quality Assurance.
  • Extensive experience in Using Quality center for entering requirements, Planning's tests, Running tests, tracking defects, requirements traceability and generating KPI metric reports.
  • Experienced in testing Client server and web-based application.
  • Characteristics: Self-starter, Team player, Goal oriented, Eye to detail, quick learner, Innovative.


  • Masters in Computer Applications(MCA)

Awards & Recognitions

  • Domain Export and SME Award.
  • Best Team award from Wipro Technologies.
  • Best Performer Award 2011 and 2010 from Wipro Technologies.


Project Name: PBSmart Postage, Volly
Role: Scrum Master /QA Manager
Duration: Feb 2012 to till date.
Environment: Windows XP, SAP 6.5, Agile Scrum.
Client: Confidential


  • Gathering Epic, user stories and create Test Strategy and high-level Test plan.
  • Analyze the user stories and assigned to the sprints.
  • Analyzing the sprint with current flow with Product owners.
  • Working closing with product owner for Sprint planning, Review and Backlog refinements.
  • Prepared Sprint Burn down chart and shared to the entire team.
  • Creating and communicating the Sprint impediments to the team.
  • Contacted KT session for entire team about new changes and business impacts.
  • Working closely with Product owner for Automation Tool identification.
  • Prepared a Chart and Report on current Scrum status.
  • Resource planning and identify the Manual and automation scope.
  • Engaging the team members for the project with required skill set.
  • Allocate the task to the Manual and automation team.
  • Closely working with offshore manual and automation team.
  • Plan, monitor and track test execution progress on a day-to-day basis.
  • Prepared Test Release Note and publishing to the Management team.

Project Name: Apple Online Store, Linux Migration, Apple Mobile App, One-to-One Online Renewal, K2 Compare.
Role: Senior QA Lead
Duration: Dec 2009 to Jan 2012.
Environment: MAC, Radar, iWork, Watir, Selenium, Squish, iOS Simulator and Devices.
Client: Confidential, Cupertino.


  • Requirement Gathering and Produce Test Plan and high level Test Scenarios.
  • Resource planning and identify the Manual and automation scope.
  • Engaging the team members for the project with required skill set.
  • Work closely with RM Team and Management to schedule planning.
  • Allocate the task to the Manual and automation team.
  • Closely working with offshore manual and automation team.
  • Identifying and preparing test data for Manual and Mobile Testing.
  • Plan, monitor and track test execution progress on a day-to-day basis.
  • Request code and database deployment.
  • Defect reporting and tracking on day-to-day basis.
  • Test metrics gathering and analysis the functional differences.
  • Test Effectiveness Metris and Gap analysis on the Production and QA Issues.
  • Using the available information to improve the process.
  • Performing daily defect triage meeting and priorities the defects with Project team.
  • Consistently made efforts to streamline the testing process and increase the productivity.
  • Constantly endeavored to keep the morale and enthusiasm of the team high during periods of stress and pressure.
  • Review test results and identify any dependencies, which may result in risk.
  • Automating the functionalities based on the frequent changes.
  • Functional and Regression testing on Mobile App testing.
  • Globalization and localization testing on Mobile Apple Store.
  • App Store Location based testing and iOS simulator testing.
  • Monitoring the manual and automation team on the release cutover time.
  • Implemented Orthogonal Array on the Mobile and Web Regression Testing.
  • Cross platform and Mobile app testing.
  • Closely working with SOA Testing team to increase the test effectiveness.
  • Document Lesson Learned and develop preventive actions
  • Prepare Test Release Note and publishing to the Management team.
  • Working with production support team to ensure the quality of the delivery.

Project Name: Nike iD, Nike Store, PCI Compliance, Colehaan.com
Duration: Feb 2008 to Nov 2009.
Environment: Windows, Quality Center, QTP, and OA Tool.
Client: Confidential, Beaverton, OR


  • Prepared a Quality Plan, get reviewed and approved by Project team.
  • Creating Test Strategies and Test Cases.
  • Executing the Test Cases in Quality Center.
  • Working closely with offshore team on the daily tasks.
  • Publishing the Daily status report and Defect triage meeting with Project team.
  • Reviewing the Test Results for the applications tested at offshore.
  • Communicating the test results to the Client.
  • Prioritizing the defects found in testing using Defect Triage Meeting
  • Coordinating the entire project related activities.
  • Prepared the Risk Assessment and Risk Register and communicate the status.
  • Reviewed and Modified the Test cases as per Functional Spec.
  • Executed the test cases and log the defects in QC.
  • Closely worked with Credit card security team on the PCI compliance task.
  • Prepared metrics report on test execution and bug status.
  • Tracking the defects and following up to the closure in Quality Center.
  • Prepared the Daily status report, Weekly, Monthly and summary reports.
  • Prepared Traceability Matrix for Functional Coverage.
  • Worked on the Nike iD mobile app testing.
  • Analyzed the store for automation process.
  • Prepared the Project sign off Document as Deliverables.
  • Identified the Complex Test cases and prepared the Business & Build Verification Testing.
  • Implemented OA Technique for Test case Optimization.
  • Prepared Quality Assessment and Sign off reports.

Project Name: Target Promotion Plan.
Duration: April 2007 to Jan 2008.
Environment: Windows, Quality Center, Oracle, Win runner.
Client: Confidential


  • Created the Test Planning.
  • In team of 10 people, assigning task on Daily basis.
  • Participated in System Requirement review and help in identifying the Gaps in the requirement.
  • Created Test Conditions and Test Scripts.
  • Participated in Project meetings, reviews and walkthroughs.
  • Participated in Test Script reviews and provide necessary inputs.
  • Provided the Knowledge Transfer to entire team.
  • Preparation of Daily Status report.
  • Execution of the Scripts and logging the defects in the Bug Tracking Tool.
  • Developed the Manual scripts for Testing.
  • Interacting with the development team for Issue Clarification.
  • Create Test Scripts for Master File release requirement.
  • Working closely with entire team and improve the productivity.
  • Escalated the issues on time.
  • Prepared the test summary report.

Project Name: 1800flowers.com. WTN, UOC UAT, TPF Online Gift List, AMBROSIA.COM
Role: Senior Test Engineer
Duration: Aug 2005 to Mar 2007.
Environment: Windows, Quality Center and Oracle.
Client: Confidential


  • Test case creation based on the Customer plan.
  • Execution of Test Cases and logging defects in Quality center.
  • Writing test cases for new business scenarios and uploading the same in Quality Center.
  • Performed Functional, Regression testing.
  • Reviewed team members test cases.
  • Mapping of Business scenarios to Test Cases.
  • Communication with development team and business teams for System Testing.
  • Test Reporting and Issue resolution.
  • Interacting with the development team for Issue Clarification.
  • Prepared the Daily status report and shared to QA Lead.

Project Name: Banking Aggregation, Hospital Information Suite, and WWW.Petco.COM
Role: Test Engineer
Duration: Apr 2003 to Jul 2005.
Environment: Windows, Test Director, and Oracle.


  • Involved in Writing Test cases as per the Functional specifications.
  • Involved in Smoke, Functional, Database and Usability Testing.
  • Involved in Regression Testing.
  • Developed and Executed automated test scripts.
  • Tracking the test and reporting the bugs through Test Director.

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