Qa Lead Resume
Bentonville, AR
OBJECTIVE:
Over 12 years of diverse experience in Quality Assurance, Information Technology, Project Management Tool, Distributed Resource Management with emphasis on Quality Assurance, Automation Testing, Manual Testing, Web Testing including Functional, Integration, Regression, User acceptance and Performance Testing of Web Based and Client/Server applications on Windows and Unix platforms using testing Tools like Rational, QTP, WinRunner, LoadRunner and Quality Center (TestDirector). SUMMARY:
- Extensive experience of over 12 years in the Software Industry in Quality Assurance, Testing, Analysis and Documentation of Web Based and Client/Server applications.
- Experience in planning, designing, developing and deploying testing strategies for large-scale Web applications and Client/Server systems.
- Experience in analyzing technical/business specifications, reviewing documentation and intensively monitoring thedata flow in the Client/Server environment.
- Proficient in writing test plans for the functional and system testing, execution of test cases to verify actual results against expected results.
- Performance on functionality, Regression, Stress, Data Driven and Screen Navigation using WinRunner and QTP.
- Highly proficient in working with automated testing tools like Mercury Interactive Test Suite (Quality Center 9.0, TestDirector, WinRunner, QuickTestPro and LoadRunner).
- Excellent in developing Test Plans and Outlines, writing Test Cases and generating Test scripts.
- Performance on Manual and Automated Testing on both Client-Server and Web-based applications.
- Extensive experience in System Testing, User Acceptance testing (UAT), Black Box Testing, White Box Testing, Integration Testing, Positive Testing and Negative Testing.
- Involvement in Project Planning, Coordination and implementing various QA methodologies.
- Excellent communicative, interpersonal, intuitive, analysis, leadership and presentation skills. Proven ability to work efficiently in both independent and team work environments.
TECHNICAL SKILLS:
Automated Tools
WinRunner, LoadRunner, Quality Center, TestDirector QuickTest Professional, Rational Tools.
Databases
Oracle 8i/8/7.x, MS SQL Server 2000, Sybase, MYSQL and MS Access.
Programming Skills
C, C++, JAVA, SQL, C#.NET, ASP.NET, VB.NET.
Operating Systems
Unix, Windows XP/ 2000/NT 4.0/98/95.
Web Development
Macromedia, Dream weaver, Flash, Photoshop, Microsoft Front Page.
Internet/Intranet Tools
HTML, DHTML, XML, JavaScript, VB Script.
Testing Methodologies
Black Box testing, System testing, Integration testing, Regression testing, Performance testing, End-to-end testing, UAT testing, Data validation and verification.
PROFESSIONAL EXPERIENCE:
Confidential, Bentonville, AR Feb’11 to Till date
QA Lead/Analyst
Confidential is a multinational retailer corporation that runs chains of large discount department stores and warehouse stores. The company is the world\'s 18th largest public corporation, according to the Forbes Global 2011 list, and the largest public corporation when ranked by revenue. It is also the biggest private employer in the world with over 2 million employees, and is the largest retailer in the world. Worked on Health & wellness area in store systems
- Reviewed the Business Requirement Documents, Technical design documents and the Functional flows of the application.
- Gathered requirements and clarifications by interacting with business client and end users.
- Reviewed requirements coverage on test cases development.
- RTM is created in Quality Center 10.0
- Accept or Refuse New Software Build by verifying the release notes and build verifications tests.
- Manage Defects opened by QA team and assigned to dev team.
- Backend testing and data validations are done by writing SQL queries
- Test execution results are maintained in Quality Center 10.0
- Report Test Results to the stake holders and management.
- Schedule, manage, and facilitate Defect Triage Meetings with dev team and business users.
- Monitor and maintain test design & execution quality.
- Developed and reviewed functional test cases.
- Defects are reported by using the Quality Center 10.0
- Review and maintain quality of all test planning, coverage, and strategy documents
- Coordinate testing schedules with QA Manager
- Capture and report quality & project metrics
Environment:.NET, FrameWorks4.5, TFS, WCF,WPF, XML, XSD, XSL, MS SQL Server 2008, QTP, Quality Center, LoadRunner, Microsoft Office tools.
CONFIDENTIAL, Portland, OR Nov’10 to Jan’11
QA Lead/Analyst
Confidential is a major publicly traded sportswear and equipment supplier based in the United States. It is the world\'s leading supplier of athletic shoes and apparel and a major manufacturer of sports equipment. Confidential Planet application is designed for the market supervisors where they can take the order and supply the goods to the customers and they will do product forecast by using PLANET application.
Responsibilities:
- Reviewed the Business Requirement Documents and the Functional flows of the application.
- Requirements review and static defects are opened in Quality Center 10.0
- Clarification on business flows gathered from end users.
- Developed detailed Test Plans based on the business releases.
- Developed the Automation scripts for the functional testing by using QuickTest Pro 10.0.
- Tested Various databases involved with the PLANET application.
- Involved in creating the shared Object Repositories for the different applications.
- Document Test Cases by reviewing the Scrum stories of the functionality of the application.
- Created Data Verification points and validated in Data base by writing .vbs functions
- Involved in backend testing by creating database check points using QuickTest Pro 10.0
- Developed and executed Test cases and Test scripts using Quality Center 10.0
- Involved in various levels of testing like Manual Testing, Integration Testing, UAT Testing, Regression Testing.
- Involved in developing load and stress testing scenarios by using LoadRunner.
- Product analysis is done by using i2-Analytics
- Test Scripts are developed and executed in Quality Center.
- Defects are reported by using the Quality Center 10.0
- Worked on Scrum methodology
- Coordinating Onsite/Offshore team.
Environment:.NET, FrameWorks3.5, TFS, WCF,WPF, SharePoint, Silverlight, XML, XSD, XSL, MS SQL Server 2008, QTP, LoadRunner, Quality center, VersionOne, Analytics, Microsoft Office tools.
Confidential, Norwalk,CT Aug’10 to Oct’10
QA/Analyst
Confidential Incorporated is a premier Internet direct marketing services company. Confidential operates a diverse group of marketing businesses that share a unified mission: to provide every consumer with access to savings and services that improve their daily lives. Members and customers of Confidential\'s subsidiaries have access to direct-to-consumer savings across five vertical markets of healthcare, personal property, security/insurance, discounts and personals, which are all offered online through a broad set of Internet marketing channels.
Responsibilities:
- Reviewed the Functional Requirement Documents, Test areas and the Functional Specifications of the application.
- Requirements review and business functionality knowledge shared by business clients.
- Requirements are verified in Quality Center 10.0
- Automated the functional testing by using QuickTest Pro 10.0
- Created Re-Useable actions to test the different application functionalities,
- Involved in creating the shared Object Repositories for the different applications.
- Created user defined functions and check points
- Created Data Verification points and validated in Data base by writing .vbs functions
- Performed backend testing by creating database check points using QuickTest Pro 10.0
- Verifieddata in database by executing SQL queries.
- Created BPT test scenarios for component base testing.
- Involved in product market analysis by using the Analytics
- Maintained and executed Test cases and Test scripts using Quality Center 10.0
- Involved in Manual Testing, Integration Testing, UAT Testing, Regression Testing,
- Test Scripts are developed and executed in Quality Center.
- Defects are reported by using the Quality Center 10.0
- Worked on Agile methodlogy
- Involved in Coordinating Onsite/Offshore team.
Environment:.NET, FrameWorks3.5, VSTS, WCF,WPF, SharePoint, XML, XSD, XSL, TFS, MS SQL Server 2008, QTP,Quality center, Analytics, Microsoft Office tools.
Confidential,Sacramento, CA May’09– Jul’10
QA Lead/Analyst
The WASS Project will create a non-wage withholding system that will capture, process, and validate withholding data and payments. The system will integrate with existing FTB systems including TI, BETS, and INC. The project will provide e-services to our customers and ensure the security and confidentiality of taxpayer data.
Responsibilities:
- Reviewed System Use Case Documents, Business Requirements, Test areas and the Functional Specifications of the application.
- Business requirements are reviewed with end users and business analyst.
- Develop the Test Plan to test the application according to the System Requirements, Test areas and Functional Specification of the application.
- Verified tax data by writing SQL queries.
- Developed the test scripts and maintained test matrix by using the Quality Center.
- Involved in maintaining Requirements Traceability Matrix (RTM) using RequisitePro
- Change requests are done by using Rational ClearCase8.1
- Automated the functional testing by using Rational Functional Tester8.1
- Performed Data driven testing using Rational Functional Tester.
- Created Data Pools for data driven testing in Rational Functional Tester.
- Develop Test Scenarios according to the System Use Cases and Business Rules Conditions.
- Documented the test cases for User Acceptance Test and executed them
- Review Test Plan and Test Cases according to the change of Versions and new builds to the application.
- Involved in various meetings for SDLC process.
Environment: .NET, FrameWorks, VSTS, XML, XSD, XSL, MS SQL Server 2008, HP Quality Center,Rational Tools (RequisitePro, Functional Tester, ClearCase, ClearQuest), Microsoft Office tools.
CONFIDENTIAL, Albany, NY Jun’08 – Apr’09
QA Lead/Analyst
Legacy Renewal project is a migration of DCJS’s current mainframe applications to Java/J2EE based application on IBM platform. The project is based on Service Oriented Architecture (SOA) and implemented via IBM family of products. The main systems involved are Finger print processing, identification processing, generating rap sheets and dispositions in various formats like xml, html(capitalize abbreviations) and plain text. The system maintains both Civil and Criminal information.
Responsibilities:
- Reviewed System Use Case Documents, Business Requirements, Test areas and the Functional Specifications of the application.
- Process flows of application functionality knowledge is shared by business client.
- Develop the Test Plan to test the application according to the System Requirements, Test areas and Functional Specification of the application.
- Involved in maintaining Requirements Traceability Matrix (RTM) using RequisitePro
- Develop Test Scenarios according to the System Use Cases and Business Rules Conditions.
- Documented the test cases for User Acceptance Test and executed them
- Review Test Plan and Test Cases according to the change of Versions and new builds to the application.
- Assign Test Cases to the testers and monitor the Test cycle.
- Involved in BPT test creation and execution.
- Generated the test scripts using the Automated testing tools QuickTest Pro 9.5
- Date driven tests are executed by using QTP.9.5.
- Test Cases are executed in Quality Center and Identified defects are logged.
- Reported the bugs, Email notifications to the developers using the Quality Center.
- Tested the Image Patterns of Finger Prints of Persons which are assigned in SAFIS System.
- Process Idents and Non-Idents of Finger prints Event base documents and Analyzed data.
- Tested various methods of payments of money Transfer for Finger print based Civil Enquires .
- Identification result process done by comparing the finger print images and by Analyzing data by writing SQL queries in TOAD.
- Gather the results by generating the test reports from each test run and conducted in-depth Analysis.
- Review the Defects open by testers and assign to the Development Team.
- Involved various meetings with development team and discuss Enhancement and Modifications to the application.
Environment: Windows XP, UNIX, JAVA, J2EE, JSF, EJB, JDBC, HTML, CSS, JavaScript ,XML,XSD, XPath, XSL-FO,XSLT, Oracle 10g, TOAD, SqlDeveloper, COGNOS, Crystal Reports, IBM Portal Server 6.0, Websphere Application Servers 6.0, 6.1, IBM RAD7, LoadRunner9.0, QTP9.5, Mercury Quality Center 9.0, Microsoft Office tools.
Confidential, Albany, NY Jan’07 – May’08
Sr.QA Lead/Analyst
Confidential e-file application will allow business taxpayers registered in the Online Tax Center to file their quarterly NYS-45 return electronically through the DTF or DOL Web site. The application will also be available to tax preparers/payroll services registered through the Online Tax Center and authorized to file on behalf of their business clients. ACH Debit payment will be the only method available for payment of tax due returns.
Responsibilities:
- Reviewed the Business Requirement Documents, Test areas and the Functional Specifications of the application.
- Develop the Test Plan to test the application according to the Requirements, Test areas and Functional Specification of the application.
- Interacted with end client on the clarifications of business flows.
- Document Test Cases by reviewing the Use Cases of the functionality of the application.
- Review Test Plan and Test Cases with DOL (Department of Labor) Team.
- Assign Test Cases to the testers and monitor the Test cycle.
- Involve in conducting Manual Testing, system testing, Integration Testing, UAT Testing, Regression Testing, Functional Testing, and Performance Testing.
- Document Test Cases for UAT Testing
- Gather the results by generating the test reports from each test run and conducted in-depth Analysis.
- Involve with Load test team and created, executed, and analyzed performance test scripts, including baseline testing, performance testing, and volume testing
- Created scenarios, iterations to simulate real time environment using LoadRunner controller.
- Application Performance bottlenecks are identify by application server monitor.
- Using LoadRunner, execute multi-user performance tests, used online monitors, real-time output messages and other features of the LR Controller.
- Test Cases are developed and executed in Quality Center.
- Open bugs in Quality Center and assigned to dev team.
- Develop and implement load and stress tests with Mercury LoadRunner and present performance statistics to application teams, and provide recommendations of how and where performance can be improved
- Review the Defects open in Quality Center by testers and assign to the Development Team.
- Defect analysis is done every day with the DOL team.
- Review Test Plan and Test Cases according to the change of Versions and new builds to the application
- Conduct application demo to the end users and directors.
- Participate in various meetings with development team and discuss Enhancement and Modifications to the application.
- Reviewed the Tax returns reports from Banks to e-Pay and to the DTF.
- Tested e-Mail verification notices for the Tax Payers.
Environment: JAVA IBM Rational Application Developer V6, JSP, JDBC, WebSphere Integration Developer (WID) 6.0, IBM Lotus Forms 3.0 - (Workplace forms, Forms viewer, Forms designer), DB2 9.0, Shared DASD, Weblogic, WebShere Process server, XML, Crystal Reports, Microsoft Office tools, UNIX, Windows XP, Quality Center, LoadRunner.
Confidential, COS, CO Nov’ 05 – Dec’06
Sr. QA Tester/Analyst
The Sales Force Transformation (SFT) program was launched in March 2003 by executive members of the Sales, Sales Support, Customer Service, IT, Finance, Legal and Marketing organizations. Since its launch, OneView has had many iterative system and process deliverables. These software releases provided the ability to better manage customer relationships, track sales and service activities, produce standardized and accurate revenue and funnel reporting statistics and the creation of quotes, proposals and contracts during the sales process.
Responsibilities:
- Reviewed the requirements of (SFT) in RequisitePro.
- Documented Test cases for UAT testing corresponding to business rules and other operating condition.
- Analyzed the change requirements in RequisitePro.
- Developed Test plans to test the functionality of the Test scripts of the applications
- Generated the test scripts using the Automated testing tools QuickTest Pro 8.2.and all the reporting was done using Quality Center 9.0
- Involved in creating test cases for Mobile testing on Android application and executed.
- Conducted white box testing on the front end by checking the HTML and JavaScript.
- Monitored Quality Center 9.0 to close the bugs/cases as and when developers fix the bugs bugs.
- Maintained and executed Test cases and Test scripts using Quality Center 9.0.
- Tested User interfaces Objects like Applets, Views, Forms etc., as per the requirements
- Worked with Manual Testing, Integration Testing, UAT Testing, Regression Testing, Functional Testing, and Performance Testing.
- Gathered theTest Input data, which includes Pre-condition, Test Result and Test Regression data.
- Provided data to the business analysts during UAT
- Managed Onsite-Offshore team
- Performed Data driven testing using QTP.
- Automated the functional testing by using QuickTest Pro 8.2.
Environment: Struts, JSP, Java1.4, JDBC, XML/XSL, XSLT, CSS, Servlets, CVS, Apache Tomcat, RedHat Linux 9.0. QuickTest Pro 8.2, Quality Center 9.0, Rational Tools (RequisitePro), Oracle 9i, Microsoft Office tools, SQL, PL/SQL, and Windows NT
Confidential, NJ May’ 05 – Oct’ 05
Sr. QA Tester/Analyst
Confidential, part of the sanofi-aventis Group are facing the future and leading the way as the 3rd largest pharmaceutical company in the world and 1 in Europe. Confidential, believe people are at the heart of all that matters. Connected in purpose by career, life, and health. By fostering the inextricable link of these three forces, Confidential focus on what is essential to us all – health. Sanofi-aventis is developing leading positions in seven therapeutic areas: cardiovascular disease, thrombosis, oncology, diabetes, central nervous system, internal medicine, and vaccines.
Responsibilities:
- Reviewed Business Requirement Documents in RequisitePro and the Functional Specifications.
- Developed Test Plan based on the business cycles of application execution.
- Documented Test cases corresponding to functional requirements and other operating condition.
- Worked with Manual Testing, Integration Testing, UAT Testing, Regression Testing, Functional Testing, and Performance Testing.
- Wrote Test cases and Test scripts for the functional testing.
- Performing and verifying through Front end to back end for the client transactions.
- Automated the functional testing by using QuickTest Pro 8.2.
- Enhanced the test scripts through Check Points and Parameterization.
- Performed backend testing by creating database check points using QuickTest Pro 8.2
- Maintained and executed Test cases and Test scripts using TestDirector 8.0.
- Reported the bugs, Email notifications to the developers using the TestDirector 8.0.
- Monitored TestDirector 8.0 to close the bugs/cases as and when developers fix the bugs bugs.
- Worked with performance test team and created, executed, and analyzed performance test scripts, including baseline testing, performance testing, and volume testing
- Gathered the results from each test run and conducted in-depth Analysis on the transaction response times and the performance of each server.
- Generated detailed reports that include graphs and tables for various performance object counters and application transaction times.
Environment: Java1.4, XML/XSL, CVS, Oracle9i, WindowsXP/2000, UNIX/Solaris5.8 (Production). QuickTest Pro 8.2, TestDirector 8.0, Rational Tools (RequisitePro), Oracle 8i, Microsoft Office tools, SQL, PL/SQL, and Windows NT.
Confidential, Dublin, Ireland Nov’ 03 – Oct’ 04
QA Tester
Confidential, the world leader in silicon innovation, develops technologies, products and initiatives to continually advance how people work and live. The manufacture of silicon chips is a very complicated process. It involves building millions of transistors on a little square piece of silicon called a die .
Responsibilities:
- Reviewed Business Requirement Documents and Functional Specifications.
- Documented Test cases corresponding to functional requirements and other operating condition
- Tracking the wafers on their way to the processing.
- Processed wafers are checked by monitoring it and defect wafers are notified to FAB unit.
- Generated the defect wafers report at the end of each day.
- Database testing of Oracle procedures, packages and functions performed extensively using SQL queries.
- Performed Black box and integration testing.
- Worked with the testing messages back and forth between two Queue managers, which are resided on the HP UNIX.
- Tested by sending the messages from command prompt from one platform to other.
- Extensively worked on SQL Queries Using TOAD.
- Created Scenarios using LoadRunner Controller for multiple host and scripts and executed scenarios and analyzed the performance results.
Environment: Windows 2000, NT4.0 & 95, Mercury Interactive tools – Winrunner 7.0, Loadrunner 6.5 & TestDirector 7.0, Java, JSP, SQL, SMG - Service Management Gateway, MQ Series, TOAD, and UNIX.
Educational Qualification:
Master of Business Administration
Post Graduate Diploma in Computer Application