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Senior It Qa Analyst Resume

Windsor, CC

PROFESSIONAL SUMMARY

  • More than 7 years of IT experience in Software Testing & Analysis: system analysis, design, testing and implementation of large scale enterprise business systems inHealthcare,Retail Ecommerce, Insurance and Financial trading
  • Experience with both Client Server environment andWebTechnologies.
  • Expertise in creating aMaster Test Strategydocument,Schedulebusiness meetingsand Prepare Test Dataandtest environmentsetup for all applications under test
  • Good expertise in the review anddocumentationof system test plans; Creating and executingtest scripts, test cases and data sets on the basis of product release features, client requirements and technical documents.
  • Experience withweb automationframeworkSelenium-Webdriver. Worked on creating scripts throughRubyAPI, SciTEand using theModular Data Driven framework
  • Responsible and accountable for thecoordinated managementof multiple projects directed towards strategic business and other organizational objectives
  • Mobile Application Testson both iOS and android platforms.iPhone,iPad, Blackberry and HTC. Cross Browser test on myriad of browsers versions and devices
  • Experiencemanaging QA testers, contributing to the testing effort in a hands-on role andmentoringtesters at all levels
  • Extensive experience working onBusinessWorkflowProcesstesting
  • Stronganalyticalandproblem solving skills, including trend analysis, generation ofTest Summary report,experience withmetrics collectionandpost mortem reports
  • Experience working withsoftware development methodologiessuch asAgile Softwaredevelopment andwaterfall
  • Experience in WritingTest Plans,Test Strategy, Test Objectives, Defining Test Cases. Developing and maintaining automated test scripts.
  • Experienced in documentation and writingtest casesusing MS-Word and MS-Excel and executing the same through Quality Center
  • Experience using QA toolsQuality center,Bugzilla,MS-TestManager, QTP. Selenium-Webdriver,andMS-Visual Studio-TFS
  • Proficient in all phases of Testingfunctional,integration, regression, security testing, release, database Business process and production deployment Testing.
  • Experience using Project management toolsMS-Project and MS-Visio.
  • Worked extensively on RDBMS databasesOracle, SQL Server, IBM UDB, MS Access, MySQL and Sybase
  • Wide exposure on working with various operating systems Windows Series,AppleandLinuxcentos
  • Excellent communication, coordination, documentation, project planning and interpersonal skills.
  • Extensive experience working with anOnsite-Offshore development model
SKILL-SET

Process/Model tool/IDE: MS Visual Studio, RequisitePro, MS Visio, MS Project
Testing Tools: HP Quality Center, HP Quick Test Pro, Bugzilla, Microsoft SharePoint, Selenium
QA Tools: Rational Clear Quest, Team Foundation Server 2010, MS Test Manager 2010,
Languages: SQL, VBScript, XML, JavaScript, C-Sharp, Ruby, HTML, CSS,
Applications: Microsoft Excel/FrontPage/PowerPoint/Word and MS-DOS
Other Tools: Wordpress, DB Visualizer, WinScp, WinFTP, Rapid SQL
Application Servers: WebLogic, Tomcat, Apache
Database: MySQL, SQL Server, Oracle 10g, IBM DB2, Sybase, MS Access
Operating System: Windows95/NT/2000/XP/7, UNIX, IBM Mainframe.

CERTIFICATES:

International Software Testing Qualifications Board(ISTQB) CertifiedSoftware Test Engineer
Academy of Health Care Management (AHM 250)CertifiedBusiness Expert
HPCertifiedQuick Test Professional
HP Quality CenterCertifiedProduct Specialist

PROFESSIONAL EXPERIENCE

Confidential, Windsor, Connecticut
Senior IT QA Analyst
Sep 2011 – Till Date

Confidential is one the biggest financial and retirement service industry, part of The Confidential Group a global financial institution offering retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services

  • Technical Lead to theFund Operations trading and Pricing rewriteteam: evaluate, test and execute complexenterprise level systemswithin fund operations-valuations.
  • Schedule meetingwithBusiness Leads, applicationdevelopment leadsandProject Managerto analyze and extract actual requirement for testing.
  • Createtest estimation effortfor all application and processes usingMS Project
  • ProvidedResource forecastandResource estimationfor consistent resource ramp-up both at onshore and Offshore
  • Review allApplication Requirement Analysisdocument and conductambiguity reviews
  • ReviewApplication Functional Designspecification to identify and analyzepotential risksearly in the development cycle and validate functionality according tobusiness requirements
  • CreateMaster Test strategyfor effective testing ofcomponent based release cycleand documentproject estimatefor all components within fund operations
  • Test plan design,defect management (HP Quality Center),reporting, document and disseminate test results usingstatisticsfor basis of conclusion
  • PrepareTest Data for all components in Trading and pricing applications.
  • CompareNAVandAUVrates to existing rates in the database, extensive file comparison operations andtolerance checks
  • Guidethe entire team, assign work to tester, providefrequent feed backto the management, and improved theefficiencyof process and quality of software
  • Coordinated withoffshorethrough Vendor Manager, scale work completion, project test metrics and reports; follow through development for defect fixes.
  • Experience extracting data through theIBM DB2 database,Sybase Databasecomparefund level transactionsthrough all enterprise applications.
  • Trade Rollup,Trade Adjustments,Trade margins, fund level separate, fund level Omni bus account (source level),NSCC fund transfer files.
  • Experience inimporting price filesfrom various Fund SourcesFidelity,Barclays, ACI etc. usingtranslationlogicfor various ING funds
  • Verify thecurrent day market pricestoprior day market pricesfor bothwrappedandunwrappedline of business usingSQL queries, cycle initiation and data compare
  • Data movement validationexercised between Sybase and UDB database through all pricing and trading apps
  • Validatingsource file datasent by fund companies to thetable loadsinUBDandSybase.
  • Exporting the Price filesfor various admin systems that hold variousretirement plans.
  • Coordinated,managed andmentoredvendorteams during various test phases.
  • Track defectsandcoordinate the resolutionof system test issues withdevelopmentteam andBusiness System Analysts

Environment :MS Excel, MS Word, MS Project, MS Visio, HP Quality Center, HP QTP, IBM UDB DB2, SyBase, Java, MS Access, DB Visualizer, UltraCompare, VB Script.

Confidential, Wilton, Connecticut
Quality Assurance Analyst
Dec 2010 – Sep 2011

Confidential. is the world’s largest provider ofrecovery audit services. Confidential reviews over a trillion transactions annually and recovers nearly billion dollars a year in overpayments. Recovery Claims are created and processed by auditors via the ClaimsPlus application. Processed claims are sent for approval to Confidential’s client and Vendors through the Connect and Audit link web applications. Client and Vendors have the rights to approve/deny or request for additional details on a submitted claim. Confidential applications are widely used across three lines of business – Retail, Health care and commercial divisions.

  • Participated inbusiness requirements“walk-through” and provided feedback to ensure product specifications
  • Developed and implementedtest plan, test casesandtest summary reportfor products under test.
  • Documentation oftest results in test logsfor each test iteration.
  • PerformSmoke,Functional,Regression, UAT,Production and Post production testing.
  • Experience working in bothWaterfallandAgile test methodology.
  • Developed scripts usingSelenium-webdriverandRubyAPI to automate web based applications.
  • Worked with amodularity driven frameworkto effectively automate applications
  • Performed compatibility testing across various browsers involving IE, Firefox, Chrome and Safari.
  • Extensive Database testing involvesdatabase data compare
  • Worked closely within the application development team to understand the requirements and resolve issues.
  • Experience working with bothUNIXand Windows based systems.
  • Collaborate with personnel such as developers, IT team and Business users.
  • Web based testing in a .NET, ASP and Javaenvironment.
  • Performquality reviewsof design documentation for compliance with stated requirements.
  • Replication and documentation of issues observed and reported by end users related to applications in theProduction environment; perform additional related research as necessary tosupport developmentresponse.
  • Validationofdefect correctionsmade by development team in response to Production andUAT issuesin advance of release to end users.
  • Provision oftime estimates,project plans,task updates, andreportsas requested by the management.
  • Reviewingcomputer logsand reports to identify program processing errors and possible improvements.
  • Assisting users toisolate possible problemsin software after implementation.
  • Monitoringprogramperformanceafter implementation to preventrecurrence of programoperating problems and ensure efficiency of operation.
  • Performquality reviewsof design documentation for compliance with stated requirements.
  • Submitdefect reportsand define and track quality assurance metrics and reporting.
  • Reviewed all defects submitted inTFSand analyzed the status of these defects through walk through and frequent meetings.
  • Constant improvement through meetings and knowledge sharing sessions totackle increasing marketdemandsand continually improving quality of software

Environment :Excel, MS Word, SQL Server 2008, Web, Team Foundation Server 2010, Microsoft Test Manager 2010, Microsoft SharePoint, Visual Basic, .Net, Ms Access, XML, D/HTML, CSS, Java, VB Script, Java Script,

Confidential, Bloomfield, Connecticut
Test Lead (IT Analyst)
May 2006 – Dec 2010

CONFIDENTIAL is one of the biggestHealth Insuranceproviders in North America; ePro is a Case installation application wherein all the information about a client is been stored. It feeds in all client level information and finally releases that information to the downstream applications such as CDB and CED. This system is used by Implementation managers and Employer service Consultants. Employer Services is responsible for installing and administering employer benefit plans. It ensures that after a sale, an account is set up and is ready on the agreed implementation date. This process includes major activities such as entering and verifying client with its member enrolment information, benefit plan information with its applicable Rates and issuing ID Cards. This workflow and timing is dictated by an implementation calendar

  • StrongHealth carebusinessknowledgeinvolving eligibility & enrollment, medical, dentalclaim processing.
  • Reviewed theADS and Use Casedocuments with the business and development teams to understand thearchitectureand functionality of the application.
  • PerformedShakedowntesting, which involved testing of all core functions and navigation of the application.
  • CreatedTraceabilityMatrixfor the entire project using MS Excel which clearly identifies the test cases, pass, fail criteria and reports graph.
  • Developed and ImplementedQTP scriptsusing theData Driven Frameworkfor ePro, CED and CBD
  • Extensive knowledge in developing automation test scripts usingVB scriptas theprogramming language
  • Developed scripts usingdescriptive programming, Regular expression,Checkpoints, objects andfunctionsto automate allenterprise data integrationacross all applications
  • DevelopedTestplan documentto identify the objective of testing, data setup requirements, reports, testing deliverables etc.
  • Clarifiedclient requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all managers.
  • Developedworkflowand aportal websitefor Testing Support Services, administered and customized the website using HTML and CSS.
  • CreatedTest Plan, test case and traceability Matrixtemplates.
  • Comprehensive Reporting of each test cycle usingTest Logand gaveTest Summary Reporton release basis.
  • CreatedProcess flow documentswhich includesQuery Inventory,data mining questioner,Check pointdocument, anddata load integrated
  • Reviewed all defects submitted inQuality Centreand analyzed the status of these defects through walk through and frequent meetings.
  • Experience working in identifying test data, data management, data extraction and data integrity
  • Established test data for the entire team from account setup to specific tie of benefit options and CCF Packages
  • Performed theBack-Endtesting to ensure data consistency on front-end by writing and executingSQLstatements onDB2Database using File-Aid.
  • UsedQuality Centrefor tracking and reporting defects, enhancement requests, and assess the real status of project throughout the life cycle
  • Create schedule for every project witheffort slippage reportstodefect preventionguidelinesand implementation.

Environment:MS Visio, MS Project, MS Excel, MS Word, Oracle 10g , DB2, SQL, QMF, TCA, @TEST, Web IPMS, SQL Server, Causal Analysis Tool, HP Quality Center, QTP, Quality Center, HTML, Windows XP, UNIX

Confidential
Test Engineer
Sep 2004 – May 2006

CONFIDENTIAL Software Solutions is one of the leading software service providers with several clients across the globe handling multiple projects both domestic and international. Worked on an ecommerce platform Baazee.com acquired by eBay India. Platform was comprised of the ecommerce web application, middleware and point of sale system. Application was build on java struts framework.

  • Conductedwalkthroughsandinspectionmeetingswith the stakeholders and other management teams in freezing of the User Requirement Documentation
  • Experience withpricing,inventory management, usability modeling, checkout processes andcustomercentric application workflow management
  • Participated inFunctional Walk-Throughto validate the Application Design against the Test Cases.
  • DevelopedAutomation Approach documentto automate applications under Eligibility and Enrollment.
  • Performed automation of testing usingQuick Test Proand programmed dynamic VB Scripts in Expert view for testingGUIFunctionality, acceptance and limit validations.
  • Parameterizeddata programmatically usingVB scriptfor reusability across various Test Modules.
  • Mapped and configured the non-standard objects using descriptive programming.
  • Guided other team members duringGap Analysisphase to suggest changes in organizing test cases in Quality centre and to improve the testing process
  • Inititiatedteam meetingand status meetings to discuss about improvements, suggestions and to get the exact status of testing.
  • Assisted team members in writing test cases and executing the same in an effective and timely manner
  • Reviewed all defects submitted inBugzillaand analyzed the status of these defects through walk through and frequent meetings.
  • Performed theBack-Endtesting to ensure data consistency on front-end by writing and executingSQLstatements.
  • UsedBugzillafor tracking and reporting defects, enhancement requests, and assess the real status of project throughout the life cycle.
  • Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Environment:Bugzilla, QTP 8.2, Oracle, SQL, Windows XP, Unix, MS Project, MS Excel, MS Word..

Confidential
Test Engineer
Mar 2003 – Aug 2004

Cotton Stock & Maintenance System Receipt, Transfer and sale of cotton is recorded and monitored by the system. Reports that give the stock of cotton and yarn along with all supporting reports are prepared

  • Reviewed theBusiness Requirementdocuments with the business and development team to understand thearchitectureand functionality of the application.
  • PerformedSmoketesting, which involved testing of all core functions of the application.
  • CreatedTraceabilityMatrixfor the entire project using MS Excel which clearly identifies the test cases, pass, fail criteria and reports graph.
  • DevelopedMastertestplanto identify the objective of testing, data setup requirements, reports, testing deliverables etc.
  • Inititiated team meeting and status meetings to discuss about improvements, suggestions and to get the exact status of testing.
  • Reviewed all defects submitted inClear Questand analyzed the status of these defects through walk through and frequent meetings.
  • Worked closely withconfigManagement team to resolve issues concerning the testing team.
  • Usedclearcaseas version control to access different versions of BRD’s and SOW Documents.
  • Established test data for the entire team from booking, equipment moves to bills of Lading
  • Performed theBack-Endtesting to ensure data consistency on front-end by writing and executingSQLstatements and stored procedures onOracleDatabase.
  • UsedClear Questfor tracking and reporting defects, enhancement requests, and assess the real status of project throughout the life cycle.
  • Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Environment:Rational Clear Quest, Clear Case, AS/400, QTP, Oracle 9i, Windows 2000.

EDUCATION: Master of Computer Applications Bachelor of Computer Applications

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