PROFESSIONAL SUMMARY

• More than 7 years of IT experience in Software Testing & Analysis: system analysis, design, testing and implementation of large scale enterprise business systems in Healthcare, Retail Ecommerce, Insurance and Financial trading
• Experience with both Client Server environment and Web Technologies.
• Expertise in creating a Master Test Strategy document, Schedule business meetings and Prepare Test Dataand test environment setup for all applications under test
• Good expertise in the review and documentation of system test plans; Creating and executing test scripts, test cases and data sets on the basis of product release features, client requirements and technical documents.
• Experience with web automation framework Selenium-Webdriver. Worked on creating scripts through Ruby API, SciTE and using the Modular Data Driven framework
• Responsible and accountable for the coordinated management of multiple projects directed towards strategic business and other organizational objectives
• Mobile Application Tests on both iOS and android platforms. iPhone, iPad, Blackberry and HTC. Cross Browser test on myriad of browsers versions and devices
• Experience managing QA testers, contributing to the testing effort in a hands-on role and mentoring testers at all levels
• Extensive experience working on Business Workflow Process testing
• Strong analytical and problem solving skills, including trend analysis, generation of Test Summary report, experience with metrics collection and post mortem reports
• Experience working with software development methodologies such as Agile Software development and waterfall
• Experience in Writing Test Plans, Test Strategy, Test Objectives, Defining Test Cases. Developing and maintaining automated test scripts.
• Experienced in documentation and writing test cases using MS-Word and MS-Excel and executing the same through Quality Center
• Experience using QA tools Quality center, Bugzilla, MS-Test Manager, QTP. Selenium-Webdriver,and MS-Visual Studio-TFS
• Proficient in all phases of Testing functional, integration, regression, security testing, release, database Business process and production deployment Testing.
• Experience using Project management tools MS-Project and MS-Visio.
• Worked extensively on RDBMS databases Oracle, SQL Server, IBM UDB, MS Access, MySQL and Sybase
• Wide exposure on working with various operating systems Windows Series, Apple and Linux centos
• Excellent communication, coordination, documentation, project planning and interpersonal skills.
• Extensive experience working with an Onsite-Offshore development model

Process/Model tool/IDE : MS Visual Studio, RequisitePro, MS Visio, MS Project
Testing Tools : HP Quality Center, HP Quick Test Pro, Bugzilla, Microsoft SharePoint, Selenium
QA Tools : Rational Clear Quest, Team Foundation Server 2010, MS Test Manager 2010, 
Languages : SQL, VBScript, XML, JavaScript, C-Sharp, Ruby, HTML, CSS, 
Applications : Microsoft Excel/FrontPage/PowerPoint/Word and MS-DOS
Other Tools : Wordpress, DB Visualizer, WinScp, WinFTP, Rapid SQL 
Application Servers : WebLogic, Tomcat, Apache
Database : MySQL, SQL Server, Oracle 10g, IBM DB2, Sybase, MS Access 
Operating System : Windows95/NT/2000/XP/7, UNIX, IBM Mainframe.

International Software Testing Qualifications Board (ISTQB) Certified Software Test Engineer
Academy of Health Care Management (AHM 250) Certified Business Expert 
HP Certified Quick Test Professional
HP Quality Center Certified Product Specialist

PROFESSIONAL EXPERIENCE

Confidential, Windsor, Connecticut
Senior IT QA Analyst
Sep 2011 – Till Date

Confidential is one the biggest financial and retirement service industry, part of The Confidential Group a global financial institution offering retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services

• Technical Lead to the Fund Operations trading and Pricing rewrite team: evaluate, test and execute complex enterprise level systems within fund operations- valuations.
• Schedule meeting with Business Leads, application development leads and Project Manager to analyze and extract actual requirement for testing.
• Create test estimation effort for all application and processes using MS Project
• Provided Resource forecast and Resource estimation for consistent resource ramp-up both at onshore and Offshore
• Review all Application Requirement Analysis document and conduct ambiguity reviews
• Review Application Functional Design specification to identify and analyze potential risks early in the development cycle and validate functionality according to business requirements
• Create Master Test strategy for effective testing of component based release cycle and document project estimate for all components within fund operations
• Test plan design, defect management (HP Quality Center), reporting, document and disseminate test results using statistics for basis of conclusion
• Prepare Test Data for all components in Trading and pricing applications.
• Compare NAV and AUV rates to existing rates in the database, extensive file comparison operations and tolerance checks
• Guide the entire team, assign work to tester, provide frequent feed back to the management, and improved the efficiency of process and quality of software
• Coordinated with offshore through Vendor Manager, scale work completion, project test metrics and reports; follow through development for defect fixes.
• Experience extracting data through the IBM DB2 database, Sybase Database compare fund level transactions through all enterprise applications.
• Trade Rollup, Trade Adjustments, Trade margins, fund level separate, fund level Omni bus account (source level), NSCC fund transfer files.
• Experience in importing price files from various Fund Sources Fidelity, Barclays, ACI etc. using translation logic for various ING funds
• Verify the current day market prices to prior day market prices for both wrapped and unwrapped line of business using SQL queries, cycle initiation and data compare
• Data movement validation exercised between Sybase and UDB database through all pricing and trading apps
• Validating source file data sent by fund companies to the table loads in UBD and Sybase.
• Exporting the Price files for various admin systems that hold various retirement plans.
• Coordinated, managed and mentored vendor teams during various test phases.
• Track defects and coordinate the resolution of system test issues with development team and Business System Analysts

Environment : MS Excel, MS Word, MS Project, MS Visio, HP Quality Center, HP QTP, IBM UDB DB2, SyBase, Java, MS Access, DB Visualizer, UltraCompare, VB Script.

Confidential, Wilton, Connecticut
Quality Assurance Analyst 
Dec 2010 – Sep 2011

Confidential. is the world’s largest provider of recovery audit services. Confidential reviews over a trillion transactions annually and recovers nearly billion dollars a year in overpayments. Recovery Claims are created and processed by auditors via the ClaimsPlus application. Processed claims are sent for approval to Confidential’s client and Vendors through the Connect and Audit link web applications. Client and Vendors have the rights to approve/deny or request for additional details on a submitted claim. Confidential applications are widely used across three lines of business – Retail, Health care and commercial divisions.

• Participated in business requirements “walk-through” and provided feedback to ensure product specifications
• Developed and implemented test plan, test cases and test summary report for products under test.
• Documentation oftest results in test logsfor each test iteration.
• Perform Smoke, Functional, Regression, UAT, Production and Post production testing.
• Experience working in both Waterfall and Agile test methodology.
• Developed scripts using Selenium-webdriver and Ruby API to automate web based applications.
• Worked with a modularity driven framework to effectively automate applications
• Performed compatibility testing across various browsers involving IE, Firefox, Chrome and Safari.
• Extensive Database testing involves database data compare
• Worked closely within the application development team to understand the requirements and resolve issues.
• Experience working with both UNIX and Windows based systems.
• Collaborate with personnel such as developers, IT team and Business users.
• Web based testing in a .NET, ASP and Java environment.
• Perform quality reviews of design documentation for compliance with stated requirements.
• Replication and documentation of issues observed and reported by end users related to applications in the Production environment; perform additional related research as necessary to support development response.
• Validation ofdefect corrections made by development team in response to Production and UAT issues in advance of release to end users.
• Provision oftime estimates, project plans,task updates, and reports as requested by the management.
• Reviewing computer logs and reports to identify program processing errors and possible improvements.
• Assisting users to isolate possible problems in software after implementation.
• Monitoring program performance after implementation to prevent recurrence of program operating problems and ensure efficiency of operation.
• Perform quality reviews of design documentation for compliance with stated requirements.
• Submit defect reports and define and track quality assurance metrics and reporting.
• Reviewed all defects submitted in TFS and analyzed the status of these defects through walk through and frequent meetings.
• Constant improvement through meetings and knowledge sharing sessions to tackle increasing market demands and continually improving quality of software

Environment : Excel, MS Word, SQL Server 2008, Web, Team Foundation Server 2010, Microsoft Test Manager 2010, Microsoft SharePoint, Visual Basic, .Net, Ms Access, XML, D/HTML, CSS, Java, VB Script, Java Script,

Confidential, Bloomfield, Connecticut
Test Lead (IT Analyst)
May 2006 – Dec 2010

CONFIDENTIAL is one of the biggest Health Insurance providers in North America; ePro is a Case installation application wherein all the information about a client is been stored. It feeds in all client level information and finally releases that information to the downstream applications such as CDB and CED. This system is used by Implementation managers and Employer service Consultants. Employer Services is responsible for installing and administering employer benefit plans. It ensures that after a sale, an account is set up and is ready on the agreed implementation date. This process includes major activities such as entering and verifying client with its member enrolment information, benefit plan information with its applicable Rates and issuing ID Cards. This workflow and timing is dictated by an implementation calendar

• Strong Health care business knowledge involving eligibility & enrollment, medical, dental claim processing.
• Reviewed the ADS and Use Case documents with the business and development teams to understand the architecture and functionality of the application.
• Performed Shakedown testing, which involved testing of all core functions and navigation of the application.
• Created Traceability Matrix for the entire project using MS Excel which clearly identifies the test cases, pass, fail criteria and reports graph.
• Developed and Implemented QTP scripts using the Data Driven Framework for ePro, CED and CBD
• Extensive knowledge in developing automation test scripts using VB script as the programming language
• Developed scripts using descriptive programming, Regular expression, Checkpoints, objects and functions to automate all enterprise data integration across all applications
• Developed Test plan document to identify the objective of testing, data setup requirements, reports, testing deliverables etc.
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all managers.
• Developed workflow and a portal website for Testing Support Services, administered and customized the website using HTML and CSS.
• Created Test Plan, test case and traceability Matrix templates.
• Comprehensive Reporting of each test cycle using Test Log and gave Test Summary Report on release basis.
• Created Process flow documents which includes Query Inventory, data mining questioner, Check point document, and data load integrated
• Reviewed all defects submitted in Quality Centre and analyzed the status of these defects through walk through and frequent meetings.
• Experience working in identifying test data, data management, data extraction and data integrity
• Established test data for the entire team from account setup to specific tie of benefit options and CCF Packages
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements on DB2 Database using File-Aid.
• Used Quality Centre for tracking and reporting defects, enhancement requests, and assess the real status of project throughout the life cycle
• Create schedule for every project with effort slippage reports to defect prevention guidelines and implementation.

Environment:MS Visio, MS Project, MS Excel, MS Word, Oracle 10g , DB2, SQL, QMF, TCA, @TEST, Web IPMS, SQL Server, Causal Analysis Tool, HP Quality Center, QTP, Quality Center, HTML, Windows XP, UNIX

Confidential
Test Engineer
Sep 2004 – May 2006

CONFIDENTIAL Software Solutions is one of the leading software service providers with several clients across the globe handling multiple projects both domestic and international. Worked on an ecommerce platform Baazee.com acquired by eBay India. Platform was comprised of the ecommerce web application, middleware and point of sale system. Application was build on java struts framework.

• Conducted walkthroughs and inspection meetings with the stakeholders and other management teams in freezing of the User Requirement Documentation
• Experience with pricing, inventory management, usability modeling, checkout processes and customer centric application workflow management
• Participated in Functional Walk-Through to validate the Application Design against the Test Cases.
• Developed Automation Approach document to automate applications under Eligibility and Enrollment.
• Performed automation of testing using Quick Test Pro and programmed dynamic VB Scripts in Expert view for testing GUI Functionality, acceptance and limit validations.
• Parameterized data programmatically using VB script for reusability across various Test Modules.
• Mapped and configured the non-standard objects using descriptive programming.
• Guided other team members during Gap Analysis phase to suggest changes in organizing test cases in Quality centre and to improve the testing process
• Inititiated team meeting and status meetings to discuss about improvements, suggestions and to get the exact status of testing.
• Assisted team members in writing test cases and executing the same in an effective and timely manner
• Reviewed all defects submitted in Bugzilla and analyzed the status of these defects through walk through and frequent meetings.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements.
• Used Bugzilla for tracking and reporting defects, enhancement requests, and assess the real status of project throughout the life cycle.
• Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Environment:Bugzilla, QTP 8.2, Oracle, SQL, Windows XP, Unix, MS Project, MS Excel, MS Word..

Confidential
Test Engineer
Mar 2003 – Aug 2004

Cotton Stock & Maintenance System Receipt, Transfer and sale of cotton is recorded and monitored by the system. Reports that give the stock of cotton and yarn along with all supporting reports are prepared

• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application.
• Performed Smoke testing, which involved testing of all core functions of the application.
• Created Traceability Matrix for the entire project using MS Excel which clearly identifies the test cases, pass, fail criteria and reports graph.
• Developed Master test plan to identify the objective of testing, data setup requirements, reports, testing deliverables etc.
• Inititiated team meeting and status meetings to discuss about improvements, suggestions and to get the exact status of testing.
• Reviewed all defects submitted in Clear Quest and analyzed the status of these defects through walk through and frequent meetings.
• Worked closely with config Management team to resolve issues concerning the testing team.
• Used clear case as version control to access different versions of BRD’s and SOW Documents.
• Established test data for the entire team from booking, equipment moves to bills of Lading
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements and stored procedures on Oracle Database.
• Used Clear Quest for tracking and reporting defects, enhancement requests, and assess the real status of project throughout the life cycle.
• Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Environment:Rational Clear Quest, Clear Case, AS/400, QTP, Oracle 9i, Windows 2000.