Summary of Experience

• 9 years of experience in Software Quality Assurance & good understanding of Business Process flow, Business Process Modeling, Business Analysis, Preparing the Test plans and Test Cases of Web and Windows applications.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC) as per Rational Unified Process (RUP), Agile and Waterfall.
• Used automated tools and testing applications manually, testing the integration and implementation of large-scale systems for Internet and Intranet based applications.
• Strong experience in working with business users for User Acceptance Testing (UAT) and acting as Liaison between the business and Project teams, generating and communicating status report to different organization levels.
• Expertise in creating Test Strategy, Test Plan, Test scenario, Designing manual Test cases, automated test scripts, Test Summary Report, Gap Analysis, and Traceability Matrix for defined business processes.
• Excellent working knowledge of UNIX, Web based environment of Java and XML
• Ability to collaborate with testers, developers, project managers and other team members in testing complex projects.
• Expertise in conduction Bug Triage Meetings with various team members.
• Good Experience in conducting Status meetings, consolidating the reports from other team members and reported to difference management levels.
• Experience working/coordinating QA efforts with offshore resources.
• Strong Analytical skills, functional knowledge in Financial and Healthcare.
• Experienced in using Mercury Interactive automated Tools like Quality Center, QTP.
• Extensive work experience and expertise in Black Box testing, automation, system testing, integration testing, backend testing, regression testing, Load/Stress and Performance testing, End to End Testing, Cross Browser Testing, and user/business acceptance testing.
• Managed and coordinated database migration projects involving Oracle 8i/9i/10g/11g and SQL Server.
• Very Strong knowledge in testing the database applications using complex SQL Queries.
• Experience in Defect Management Tracking, Software Quality Assurance, Establishing Test Standards, Guidelines, Procedures, Test Execution, Documenting and analyzing Test results.
• Extensive experience in documenting the testing activities and administrating the projects in HP Quality Center.
• Ability to work methodically in a fast-paced, deadline driven environments.
• Experience working in complex, cross-functional and geographically dispersed team environments
• Possess excellent client interaction and communication skills.
• Proficient in Health Level 7 (HL7) standards.
• Ability to Lead Teams and can Coordinate Assign work and can motivate team members.
• Currently holding Moderate Risk (MBI) Security Clearance with the US Department of Veterans Affairs (VA).

Education

• Masters of Science in Information Systems.
• Bachelor of Computer Applications

Technical Skills

HP Functional Testing Tools : HP QTP 9.2 and HP QTP 9.5, WinRunner 7.0
HP Performance Testing Tools : HP LoadRunner 8.0 and Apache JMeter
Rational Tools : Test Manager, Requisite Pro, Requirements Composer, Quality Manager, CCM and Clear Quest
Test Management Tools : HP Quality Center 9.0, Test Director 7.6
Bug Tracking Tools : BugZilla and Rational ClearQuest
Unit Testing Tools : JUnit
Request Handling Tools : Remedy Request Tracker.
Programming Languages : C, C++, SQL, PL/SQL, COBOL, Java
Operating Systems : Windows 9x, 2000, NT, UNIX, Linux, Solaris, Macintosh
RDBMS : Oracle 11g, 10g, 9i, SQL Server, MS Access, DB2
Data Modeling Tools : Erwin, Cognos Framework Manager, UML
ETL Tools : Informatica Power Center 6, Cognos Decision Stream
Reporting Tools : Cognos 8, Business Objects 6, Crystal Reports
Health Standards : HL7 (Health Level 7), EDI (Electronic Data Interchange) Health Care tools : CPRS, KEA, MUMPS, InterSystem’s Cache Cube / Web
Application Servers : Web Logic, Web Sphere, Tomcat, IIS
Web Technologies : HTML, XML, XSD, WSDL, SOAP
GUI Tool : Visual Basic 6.0
Scripting Languages : VB Script, Perl, UNIX Shell Scripting.
Configuration Management Tool: Visual Source Safe (VSS)
Trade Tools : TOAD, SQL Developer, Visio

Project Details:

Confidential,Salt Lake City UT October 2008 to Present
Test Engineer/SQA Analyst

Confidential,is a project implemented by the Department of Veteran Affairs (VA). The VA has an IT infrastructure which is used to run most of VA operations. The IT systems have several modules like Pharmacy, Allergy, and Clinical etc. Part of the Health Data Repository project goals is to integrate all of VA’s data centrally at a national location. HDR is implemented in several phases; the first phase involved systems talking to each other through RPC calls, and further phases involved developing an App Server based system. Clinical Data Service (CDS) is the access service to patient-centric, clinical data persisted in Veteran Health Administration’s Health Data Repository (HDR) data stores. The definition of the data content and associated semantics that will be mediated by CDS is represented by the Veterans Health Information Model (VHIM), the product of a separate project team and presented as a UML model; it is also transformed to a payload model, in the form of XML schema (XSD) documents. CDS is designated to be the authoritative data service for HealtheVet applications and services. CDS will supply read and write services to HDR data that is nationalized, patient-centric, clinical, and viewable. This architecture is based on Service Oriented Architecture (SOA).

Responsibilities:

• Reviewed requirement documents and Use Case Specification Documents for testability and based on those documents information to start the testing process.
• Worked on the Test Plan documents based on the requirements Analysis and existing use case Specification documents. Prepared manual and automated test cases and executed those test cases.
• Involved in Development of White Paper i.e. (Proof of Concept) for Automation of Health Data Repository (HDR) system. Created different Automation scripts for their Vista Application i.e. KEA and CPRS to automate the system and executed those automation Scripts using QTP 9.5, VBScript and SoapUI.
• Worked on HL7 interface i.e. CDS, Socket Façade, VIE and VHA (Veterans Health Administration) application i.e. KEA, Home Tele-Health and CPRS for entering Vitals, Allergies and Outpatient pharmacy to test the Write path. Used Messaging Workbench for Parsing the HL7 message. Verified and validated, the data is transformed from HL7 format (ER7) to VHIM XML format and also migrated from HDR IMS to HDR II database. Used Oracle SQL Developer and TOAD for writing SQL Queries to verify and validate the uploaded data in database. Worked on SQL and UNIX commands data verification and backend testing.
• Worked on HTH Emulator to test the HTH vital messages and verified and validated the ACKs messages from the HDR database. Also Worked on VHA application read client i.e. RDI and VistaWeb to verify and validate the read data. Tested the Patient Correlation via MPI (Master Patient Index). Tested field record checks, validated various reports in Mainframe systems.
• Reported the inconsistencies and anomalies that found during testing to the development team using Clear Quest tool. Conducted the group sessions to share the knowledge regarding the components among the team and worked on Knowledge transfer document to transfer the knowledge to the new team members. Also worked closely with Project Management, other departments, and the SQA team to communicate issues.
• Prepared the Test Evaluation document and developed the necessary technical documentation describing test information based on Functional and Technical Specifications for training purposes. Actively participated in the meetings involving project manager, and SQA team regarding change control, status reports, remediation plans etc.
• Coordinated with different teams and prepared Test Plans and Test Strategy documents and helped other QA members with Business Requirements.
• Provide the knowledge regarding the database and project interfaces to the new comers.
• Involved in gathering, analyzing and documenting business requirements and data specifications.
• Reproduce, verify, and validate issues documented in a defect tracking system, and write tractability matrices based on use cases and business requirements documents (BRDs) using Mercury Quality Center as QA Status Report, QA Summary Reports, QA Test Logs, Maintain issue and defect databases.
• Facilitated weekly meetings between business users, developers and testers to discuss the status of the project and gather any new requirements.

Environment: Java1.6, J2EE, EJB 3.0, Dom4J, XML, Hibernate3.1, Spring 3.x, Oracle PL/SQL, Cache 2008/2011 UML, JUnit, Oracle Weblogic11g application server, Maven 3.1.SAX Parser, XML Spy, Red Hat Linux OS, QTP 9.5/10.0, SoapUI 4.5, Apache JMeter, VBScript, Rational tool suite(Test Manager, Requisite Pro, Requirements Composer, Quality Manager, Rational Change and Configuration Management and Clear Quest).

Confidential,Tempe, AZ May 2007 to September 2008
Test Engineer/SQA Analyst

Confidential,is a privately held firm which purchases different national consumer receivable portfolios (Accounts). The Accounts that are purchased by Cavalry Investments are referred to Cavalry Portfolio Services for servicing. Cavalry is dedicated to creating affordable solutions for each customer; each Resolution Specialist is trained to listen to each customer’s needs and design an affordable solution for every customer. The CCS is an Intranet based Application which has several modules. Cavalry Portfolios Services starts from collection of portfolios from Cavalry Investments. As soon as it collects the Accounts collects the entire details about those accounts. Deals with the customers regarding those receivables and calculates the interests to those portfolios. It is also responsible in collecting post-dated checks and in collection of those payments.

Responsibilities:

• Analyze Business Requirements and Involved in SDLC
• Test scripts developed in QTP 9.2 and maintained in HP Quality Center 9.0
• Function Driven Automation Framework is used for developing Regression Test Suit.
• Developed Function Library using VB Script and involved in BPT using HP suit
• Defects tracking done by using HP Quality Center 9.0.
• Performed Database Testing by writing SQL Queries and Stored Procedures and Triggers using TOAD.

Environment: QTP 9.2, Load Runner 8.0, Quality Center 9.0, Java, Power Builder, HTML, XML, WSDL, Oracle10g, SQL Server, DB2, Java Web Services, Servlets, EJB, JSP, Web Logic, Web Sphere, Tomcat, BugZilla, Windows, Linux.

Confidential,Hawthorne, NY August 2006 to April 2007
Software Test Engineer

This application includes the design of the application as well as the database. This application mainly deals with the data conversion. The vendor (Bank) sent data is loaded initially on to a particular path of the server of FCS USA, the data may be in any format and the generic application designed has to identify the format and read the data accordingly whereby the data is retrieved and placed under corresponding columns by an end user ensuring exact data transfer. This application is so designed that data is transferred from various formatted files into a single large table named Vendor. The generic interface is designed in such a manner that the columns can be reduced or new columns may be added to the Vendor table any time.

Responsibilities:

• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Responsible for designing and developing structured Test Plans, Test Scenarios, and Test Scripts/Test cases for all development phases.
• Developed & maintained the Requirements Traceability Matrix between requirements and test cases.
• Involved in preparing QA Metrics (data capture and presentation of results during and after test execution)
• Tested the data synchronization and data replication between various systems.
• Involved in Managing Functional and Regression testing of web applications.
• Involved in conducting defect review meetings and prioritize defect remediation work.
• Testing complex SQL queries for optimum performance.
• Involved in preparing day to day test reports, and escalating same to the management team.

Environment: Oracle 10g, VB.net, ASP.net, C#, Java Script, XML, SQL server 2005, Quick Test Professional, and Bugzilla.

QA Analyst

This project consists of the applications that display the data of the accounts, which may have single, or joint account. This application helps the customer to change their personal details, which are stored in the database and it also displays the status of the account, Registration number, account number, sponsor and Line of Business (LOB). Each customer has his or her unique identification number called SSN. The SSN number can search the account.

Responsibilities:

• Developed detailed Test Plans, Test Scenarios and Test Scripts/Test Cases and executed them.
• Involved in testing the End to end transactions using the complex SQL Queries.
• Involved in trouble shooting the Quality Center, QTP and its integrity
• Involved in all the production implementations and support.
• Involved in preparing day to day test reports, and escalating same to the management team.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Developed & maintained the Tracebility matrixbetween requirements and test cases.
• Working with all different teams for setups and integration of all diff. applications and product setups including configurations, Training.

Environment: QTP 8.2, Test Director 7.6, Java, JSP, Servlets, Web Services, XML, HTML, Oracle, DB2, Cognos 7.6, Web Sphere, Windows, Linux and Solaris.

Software Test Engineer

Confidential,is a multibillion-dollar private company with approximately 22,000 employees in 50 countries worldwide. With headquarters in Marshall, Minnesota, the company sells fine frozen foods on its traditional delivery trucks, in grocery-store freezers, online and in the foodservice industry.

Responsibilities:

• Analyzed the requirement and design documents. High Level Test Plans were written by incorporating User Profiles, Configurations, Environments, Risks, Test Scenarios, Schedules, Analysis and Presentation of Results etc. Analyzed, created and executed test scripts.
• Created Test Scripts for regression testing using WinRunner with GUI Map Files, Library Functions, and Data Driven, GUI and Database Checkpoints functionalities. Responsible for designing and scripting automated scripts for load and stress testing using LR 8.0 so that performance and scalability of multiple systems can be analyzed before production deployment. Extensively worked on Load Performance Monitoring and analyzed the response time, Memory leaks, hits/sec and throughput graph.
• Documented project processes and procedures and version controlled them using Rational Clear Case. Written and executed the Oracle queries and tested the database values using TOAD. Created and maintained test database, verified and validated the uploaded data in database using TOAD. Used UNIX commands to access and update files. Involved in testing back-end for data integrity in UNIX.

Environment and Tools: J2EE, WinRunner, Load Runner, Java Server Pages (JSP), C++, JDBC, XML, Web Sphere MQ, Clear Case, Test Director, Clear Quest , Oracle 8i, TOAD, SQL, PL/SQL, Windows NT/2000/XP, Linux.

Confidential,Jacksonville, FL November 2003 to May 2004
SQA Analyst

This is an intranet application it will be used by the city’s administrator staff for managing, processing and distributing information across the city of Jacksonville. With very advanced requirements, features of security and authentication, database management, friendly and creative UI, crystal reports, user friendly and more.

Responsibilities:

• Involved in Formal SDLC and QA process like Developing Master Test Plans, Test Scripts following CMM guidelines.
• Tested extensively the data synchronization, data replication processes.
• Developed Test Plans for System, Regression, Integration and UAT testing.
• Involved in developing scenarios of testing and maintaining testing standards.
• Involved in Business functionality review meetings and Use-Case Analysis.
• Participation in requirement / Use Case analysis, risk analysis and configuration management.
• Involved in testing the Web Services, SOA, LDAP, and Authorization for service access to the applications.

Used Test Director for requirements management and defect tracking.

Environment and Tools:Oracle, ASP.net, XML, HTML, Win Runner 7.6, LoadRunner 8.0, Java, Weblogic 8.1, Test Director 7.0, Windows 2000, Unix, Windows NT/98, and SQL Server, MS-Word, MS-Excel.

Confidential,Hyderabad Jan 2003 to Oct 2003

Test Engineer

Confidential,is an International call center which carriers outsourcing activities with Telecom Companies like Sprint, Verizon, Cingular and Ampd. This call center promotes their products. BPAS has following 4 major modules named Data Process, Agent Performance, List Code Performance and Lead Management. Data Process module contains Day wise Sales reports, monthly sales information, pending approvals for the critical Data processing like credit checking, Approving and Transferring. This module provides Data processing for various Telecom products. Agent Performance module has daily Agent performance reports, monthly performance reports and their work time, talk time reports, Employee Attendance, sales and approvals report. Lead Management is a standalone application which filters the leads by checks with latest DNC’s and Loads into dialer Database and List Code Performance has Daily List code performance reports, monthly List Code performance reports for Decision-making.

Responsibilities:

Creating Test Scripts, Test Plans, Planning and Organize the testing process, create database of manual and automated tests, build test cycle, test execution, and track defects.

Participated throughout the product life cycle, from reviews of requirements and designs, through the development and testing process to customer implementation.

Participated in design and development of test automation to provide functional, performance and regression tests using tools.

• Participation in requirement / Use Case analysis, risk analysis and configuration management.

Testing data saved in the database using SQL statements, with the data entered through Front end.

Environment and Tools: BugZilla, Win Runner 7.0, Manual Testing, Java, JavaScript, Oracle, Windows NT