QA Manager Resume

SUMMARY

IT professional wif vast knowledge of technical management and delivery of enterprise - wide technology solutions
Proven knowledge of Agile and LEAN working environment and other similar iterative delivery frameworks
QA Management: Test Architecture, Test Strategy & planning, Test Automation for various testing cycles including functional, System Integration, regression, End to End, UAT and nonfunctional testing including Performance, Security, and Compatibility Testing.
IT and Business Management: Project Management, Planning & Prioritization, Risk Identification & Management, Analytical Thinking, Cost Management, Consulting and Partnering, Client Management, Business Networking
Expertise in Client, Vendor management skills and work coordination wif globally dispersed offshore teams.

TECHNICAL SKILLS

Tools: MS Project, MS office, RPM (Rational Portfolio manager), Rally, Jira Agile for Project Management, HP Quality Center (ALM), QTP, Selenium, MS TFS & MTM, Mobile Testing (Perfecto), SOAP UI, XML, HTML, Rational Integration Tester RIT/Greenhat, Microsoft's SSIS, Biztalk, Biz360, BAM dashboard; Esri's Arc GIS/ArcFM.

Programming languages: Java, Perl, C++, Java Script.

RDBMS; Oracle, Sybase, MS Sql.:

Platforms: Solaris, Linux, Windows, Mac, Mobile (iOS, Android)

PROFESSIONAL EXPERIENCE

Confidential

QA Manager

Responsibilities:

Managing Automation, Performance testing, Test data management for Epic's Claims systems implementation mega program in various regional including Northwest, California, Colorado and Mid Atlantic states.
Increased Release Automation from 20% to 65% wifin span of 10 months. Additional automation coverage in CO region automation.
Established Centralized Automation efforts across testing organization dat include Best practices, Automation frame work standardization, coding standard implementation, Feasibility analysis for increased automation percentage.
Established Automation SLAs for TCS team. Worked wif Vendor teams for Vendor transitions, Knowledge Transfer activities.

Confidential

QA Manager

Responsibilities:

Led the efforts of establishing Test Center of Excellent (TCOE) for Shell and Walmart IT department through IBM Global business Service. Wifin TCOE governance, managed client projects wif establishing standards and IBM QA processes.
Delivered entire Quality Assurance for Esri's ArcGIS implementation for Sempra utilities including San Diego Gas & Electric and SoCal Gas & electric Companies for desktop, online and mobile platforms. Increased test automation to 45% for Build verification testing using Selenium and reduced the test schedules by 30%. Successful project coordination wif third party development vendor, Sempra IT test teams.
Quality Assurance Delivery for Virgin mobile USA's IT outsourcing. Delivered multi-platform and multi release development cycles wif 65+ Onsite and offshore resources through IBM Global Business services. Increased Regression Automation coverage from 25% to 65% wifin 6-8 months of testing period dat reduced the Testing staff by 38% wifin 14 months of delivery period.
Managed System and integration testing for Metlife's Voluntary & Worksite Benefits Group which is responsible for Metlife's U.S. employee benefits business, SOA based Business Services Operations wif 22+ onsite and offshore resources. Increased automation for Web services testing from 32% to 68% using Rational Integration Tester Greenhat resulting overall cost saving of $65K.
Stremalined testing and development activities to impove end to end development release cycles for mobile (iPad, iOS) application for Express Scripts Inc for Home Nursing application using Agile (SCRUM) Process on Blue Mix platform.

Confidential

Engineering Manager / Tech lead / Software Engineer

Responsibilities:

Established and managed software sustainance and QA teams of 25+ engineers for Sun service and software groups wif remote management of offshore teams and test lab.
Established IT support teams in Global delivery centers for level 1-3 and support forums for sun services products including Open-office and other Sun service products.
Managed SAN and NAS storage software sustaining through outsourcing efforts.
Program management for offshore engineering team setup for Sun Storage division
Designed and developed various Sun IT applications in Oracle, Sybase, Data warehouse, C++, Java technologies and lead the technical team of RDBMS development.
Initiated and designed Test Automation efforts using Empirix, Silk Tools, Xrunner.

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