Associate - Lead Specialist Resume Salt Lake City, UT - Hire IT People

SUMMARY

Systems Analyst, MBA graduate, and Salesforce certified professional with 12 years of experience specializing in integrating software, streamlining processes, influencing senior leadership and leveraging business acumen to energize initiatives. Highly - ambitious self-starter who proactively thinks about opportunities and how to drive change.

PROFESSIONAL EXPERIENCE

Associate - Lead Specialist

Confidential, Salt Lake City, UT

Responsibilities:

Managed daily operations analyzing client portfolios and issuing margin calls to mitigate firm's margin exposure.
Administered multiple institutional investor accounts with daily competing priorities and strict deadlines.
Adjusted collateral account balances with cash and securities transactions to meet daily variation margin fluctuations.
Collaborated with internal groups to resolve client disputes and answer inquiries related to collateral issues.
Initiated business process mapping using Signavio to enhance processes and improve controls.

Senior System Analyst

Confidential - San Diego, CA

Responsibilities:

Designed and formalized an operational business process to standardize software upgrade requests using Solaris technology (Jumpstart, UNIX), reducing shipping cost by 20% and improving customer response time by 10 days.
Advised senior decision makers, coordinating daily operations and contingencies to preserve 24/7 system performance.
Directed Southwest Asia operations identifying and communicating plans for optimal performance, spanning five countries operating coordinated campaigns in the Middle East with annual contract revenues of $4.8M.
Promoted and cultivated client relationships acting as brand ambassador, conference presenter and technical trainer.
Oversaw successful integration of proprietary software for electronic warfare capabilities for the $6.2M Rivet Joint project and the $3.8M Compass Call project with no unscheduled downtime.
Built and maintained software image versions to ensure release readiness using agile methodology and test cases.

UNIX System Administrator

Confidential - San Diego, CA

Responsibilities:

Setup, configured and managed server infrastructure across multiple platforms (UNIX, Windows) to ensure reliability and uninterrupted data dissemination during deployment to Kuwait for Operations Iraqi Freedom and Enduring Freedom.
Maintained accountability and prepared itemized shipment of $1M Marine Corps computer assets for deployments.
Mentored junior Marines in areas of technical competencies and leadership values to provide career foresight.
Awarded Non-Commissioned Officer, Marine of the Quarter, consecutively, for exemplary performance.