Senior Quality Assurance Analyst Resume Dallas, Texas - Hire IT People

SUMMARY

Demonstrated success in test planning and project management, delivering excellence through technical expertise.
Results - driven IT professional with proven history of leading and delivering technology solutions to achieve business growth.
Strong quality assurance experience with outstanding project planning, execution, and monitoring skills with demonstrated ability to support multiple simultaneous projects in a matrix organizational structure.
Excellent communication, presentation, and interpersonal skills.
Highly organized and motivated with proven ability to rise up to challenges and manage projects simultaneously.
Technically proficient in SQL, VB, CSS, HTML, Visual Studio, Microsoft Visio.

AREAS OF EXPERTISE

Test Plan Methodology & Execution Project Management Software Development Life Cycle Client Relationship Management
Quality Assurance and Testing Requirements Review & Development System Audits
Data Analysis Process Improvement

PROFESSIONAL EXPERIENCE

Confidential, Dallas, Texas

Senior Quality Assurance Analyst

Responsibilities:

Successfully implemented 10 test plans in 3 years, working on as many as 3 at a time, of which all plans were at least 80% automated. (25-27% higher than the average industry percentage.)
Reduced the QA time by 37% by developing and implementing 2 proprietary applications dat facilitated the testing and reviewing processes through calculation and analysis of benefits based on set parameters.
Streamlined the internal audit and review processes by establishing and implementing six internal applications and 8 standard operating procedures.
TEMPEffectively managed 4 multi-sponsor projects spanning 36 clients dat helped increase automation by 16% per client.
Identified as the single point of contact for developing and providing learning around the testing and documentation procedures.
Improved efficiency of test results by reviewing client data to identify gaps or missing information, and recommending solutions.
Developed metrics in terms of percentages to measure progress of multi-sponsor projects and present to the clients and the management; generated weekly reports as well.
Recognized with the Employee of the Month award for significant contributions in the role.

Systems Analyst

Confidential

Responsibilities:

Facilitated the implementation of 4 project plans by serving as the coding resource of the plans.
Ensured data analysis and accuracy of project information prior to the project live date for 3 project plans.
Achieved seamless project functioning for a particular client by reviewing and creating holistic requirements for selected tickets.
Supported other clients as well, taking on additional 147 tickets to assist in their timely closure.