Senior Quality Assurance Analyst Resume Colorado Springs, CO - Hire IT People

SUMMARY

An extensive, intuitively skilled Senior QA Tester and Business Analyst wif 25 years of experience, consulting for blue chip corporations in the Ecommerce, Financial, Telecommunications, Healthcare, and Direct Marketing sectors.
Solid and proficient background wif a diverse range of Business Analysis and multiple technical environments.
A strong purpose and driven career objective, related to continuing service in Quality Testing and Business Analysis for the Ecommerce, Financial, Telecommunications, Healthcare, and Direct Marketing sectors.Target Industries: Ecommerce, Financial, Telecommunications, Healthcare, and Direct Marketing sectors.
Establishes cross - agency relationships and builds bridges between the company and customers, suppliers, and key stakeholders
Coaches and mentors Quality Assurance professionals under her leadership, guiding technical skill development, political awareness and project leadership for career progression
Emphasizes direct communication, a strategic broad view and linkage across multiple systems
Drives a multi-disciplinary, collaborative approach to Quality Assurance and Business Analysis
Knowledgeable performance in multiple technical environments including web, e- commerce, client-server, and mainframe
Skilled in end-to-end business processes, such as Billing, Order Fulfillment, Inventory Management, Invoicing, and Reporting among others
Enthusiastic, highly motivated, detail-oriented, and methodical team participant wif excellent verbal and written Communication skills

PROFESSIONAL EXPERIENCE

Confidential, Colorado Springs, CO

Senior Quality Assurance Analyst

Responsibilities:

Manual risk testing of the Progressive Customer Service system using Waterfall and Agile/LeanIt methodologies that ensured proper system functionality and customer service.
Detailed documentation and execution of test scripts in ALM to further ensure proper system functions.
Thorough test of mobile device applications on multiple platforms that conclusively ensure proper mobile application system functions.
Inquisitive VSA and IVR testing of Progressive Customer Service Representatives' scheduling applications.

Confidential, Englewood, CO

Senior Quality Assurance Tester

Responsibilities:

Waterfall Methodology usage for First Data Government Systems (FDGS), TEMPeffectively verifying the systems proper functionality.
Detailed execution and documentation of test scripts that conclusively test the Electronic Federal Tax Payment System (EFTPS) software which verified all Federal Tax Payment Regulations were met.
Conclusive execution and documentation test script usage to test the successful conversion from AS400 to UNIX.
Manual testing of front-end, back-end systems as well as Web, SharePoint, IVR (Interactive Voice Response) and 508 Compliance Testing which result in the increased of quality functionality of these systems.
Thorough test of mobile device applications on the Android platform that conclusively ensure proper mobile application system functions.
Manual testing of IPV6 and IPV4 systems that ensure sufficient operation.
Traceability matrix development, including test plans, cases and scripts for Regression, User Acceptance testing, Risk Base and static testing of various system enhancements that properly organize the QA activities required for system maintenance.
Automated performance and functional testing that TEMPeffectively use IBM Rational Performance Tester and Rational Functional Tester.
Thorough documentation of business requirements, test plans and test summaries that sufficiently inform external clients of the system operations and functionality.
Vigilant Review and Analysis of business requirements that keep the company in adherence to such documented regulations.
Observant management of one to two other QA test personnel during large projects which ensure all work is presented on time, well documented, and trouble free.

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Senior Quality Assurance Analyst Resume

Colorado Springs, CO

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