We provide IT Staff Augmentation Services!

It Quality Analyst Resume

Professional Summary

  • 5 years of experience in Quality Assurance, testing and defining test procedures in client-server and web based applications using testing tools like Quick Test Pro and HP Quality Center and Egg Plant.
  • Expertise in development, execution and maintenance of test cases, test plans and defect tracking using HP Quality Center.
  • Expertise in White box, Black box, Unit, Smoke, Integration, System, Functional, Database, Regression and User Acceptance Testing (UAT).
  • Worked in Financial (Banking) and Retail Domain.
  • Experienced in performing quality assurance activities throughout the software Development Life Cycle in Agile and Waterfall Methodologies.
  • Posses exceptional understanding of software development life cycle (SDLC) methodologies and software test life cycle (STLC).
  • Hands on Experience in developing and executing database level test cases and SQL queries.
  • Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.
  • Excellent Communication and presentation skills, quick learner, team player and a self starter.

Technical skills

Programming Languages

Java, C, C++

Testing Tools

QTP 11.00, HP Quality Center 11.0, SOAPUI, Egg Plant 10.3.


Oracle 11g, MYSQL, TOAD, PL/SQL



Scripting Languages

VB Script


Testing Methodologies, QA Automation, Test Plan Design and development

Professional Experience
IT Quality Analyst, Confidential, (Feb 2011 - Dec 2011) JDE 9.0 upgrade is structured to improve Support Systems to simplify Restaurant Operations through the upgrade of the JDE application from our current version of 8.0 to 9.0.The upgrade to E1 9.0 is expected to incorporate the latest tools release, preserving data and custom objects. Customizing the objects, provides access to new functionality and software applications which meets business objectives through leveraging the latest performance and usability enhancements.
Technology/Tools Used: JD Edwards 8.0, JD Edwards 9.0, POS Systems, Xpient 3.8, Active Batch 7.0, Eggplant 10.3, HP Quality Center 11.00, QTP 11.00,DAPTIV PPM, LDAP,Numara Change Management Tool, UPK(User Productivity Tool),BI Publisher.


  • Reviewed Software Requirements Specifications, developed Test Plans, High Level Scenarios and Test Cases in HP Quality Center for JDE 9.0 Finance and HCM modules.
  • Tested the application using Agile Methodology.
  • Performed Regression Testing after every version change of the application using QTP.
  • Employed Data-Driven testing based on Excel tables by parameterizing test scripts to check application with different set of data.
  • Involved in Defect Tracking, Analysis and Reporting of Test results using HP Quality Center.
  • Participated in analysis and design walkthroughs, as well as project meetings, coordinated with the offshore team for the testing deliverables.
  • Performed UAT testing in the UAT environment prior to notify to the business user to start Testing.
  • Developed Requirements Traceability Matrix for managing and tracking requirements.
  • Trained Business Team Members on UPK (User Productivity Kit) Tool.
  • Involved in Release support and Go Live Activities.

Test Engineer, Confidential, (July 2010 - Nov 2010)
Bahrain Outward Telegraphic Transfer (BH-OTT) is designed for Bahrain Standard Chartered Bank customers for Outward Telegraphic Transfer from their own accounts to beneficiary accounts. The OTT application is sent to the bank by the customers ,the bank processes the transfer request by checking the customer credentials ,available funds ,verifying signatures, calling customers to confirm in case of higher amounts, through various interfaces available within the bank (EBBS,SIGCAP,DOT-OPAL).
Technology/Tools Used: Java, SQL, HP Quality Center, QTP, SOAP UI, LDAP, JBOSS ,GTM Metrics Tracker, SharePoint .

  • Analyzed requirements, prepared Test Plans and Test Cases to test the application to ensure the application compliance with requirements.
  • Managed the entire QA efforts, including manual and automation in Agile Methodology.
  • Designed, implemented and executed end to end test cases for Standard Chartered (OTT) using Java and SQL.
  • Performed Junit Testing.
  • Performed Web Services Testing and XML validation by creating test case suite using SOAP UI.
  • Designed and executed test cases for various interfaces and components such as EBBS, SIGCAP, Transfer funds module using SQL and Java.
  • Performed Database Validation of end-to-end flows for back end processing using SQL.
  • Performed Regression testing using QTP Automation tool.
  • Involved in User Acceptance Testing (UAT) and prepared training documents in Share Point for knowledge sharing.
  • Trained business team related to the various functional implementation of the project and Presented Demo to the Business heads.
  • Prepared Test summary reports in GTM Metrics Tracker and Requirement Traceability Matrix using Quality center.

Test Engineer, Confidential, (May 2010 - July 2010)
e-OPS is a web based project which is developed to provide data entry jobs which is specifically designed for Standard Chartered Bank to process credit cards application through data entry by virtual users. This project provides an opportunity for anyone who is willing to earn & work at their ease.

Technology / Tools Used: Java, J2EE, SQL, TOAD, HTML, XML, SOAP UI, HP Quality Center, QTP.

  • Developed System level Test cases and high level Scenarios for modules such as e-verify using SQL, Java and VB Scripts.
  • Interacted with Business analysts and Developers in Requirement analysis, design reviews, testing and documentation for application developed in agile environment.
  • Performed Smoke Testing, Functional, Integration, System, and User Interface (UI) and Regression testing using QTP and VB Scripts.
  • Performed Web Services Testing and XML validation by creating test case suite using SOAP UI.
  • Validated Web Services using SOAP UI by testing XML request and response data with SOAP.
  • Developed SQL Queries to verify execution of back-end processes using TOAD tool.
  • Involved in User Acceptance Testing (UAT) and Rollout activities of the project.
  • Prepared Daily & Weekly status reports in GTM METRICS TRACKER.

Test Engineer, Confidential, (Dec 2006 - Apr 2010)
Citi Financial is having over 400 branches in India, centralized database and web based Application exists in New Delhi. I-Loan system includes various modules like Lending Process, I-Secure, I-Collect, I-Service, I-Test, I-Invest. Lending Process module which includes loan processing (I-OPS) like New loan, Loan Renewal, Disbursal, Receipts, Knockoff, Settlement Closure, Foreclosure, Maintenance.
Technology /Tools Used: Java, JSP, Servlets, HTML, XML, Junit , Oracle, TOAD, Quality Center, QTP. Responsibilities:

  • Prepared Test cases based on the Software Requirements Specifications for I-collect and I-service modules.
  • Performed functional and regression testing using QTP.
  • Involved in Execution of Test cases and Reporting Defects in Quality Center.
  • Performed Database Testing using SQL queries.
  • Worked closely with the project team to ensure all requirements are met prior to release to production.
  • Participated in defect review meetings with the team members.
  • Performed System testing, Functional Testing and Regression testing.
  • Prepared Daily and weekly status reports.

Test Engineer, Confidential, (Credit Limit)
The credit Limit, which the bank offers to the customer for various liability products, is calculated based on his/her Credit worthiness or on his/her Assets with the bank. The Credit Appraisal department assesses the Credit worthiness of a customer, based on which a credit line can be granted to the customer. The application would provide the facility of defining hierarchical corporate structure for corporate customers and setting credit lines at various levels in the hierarchy.
Technology/Tools Used: Java, JSP, Oracle, TOAD, HTML, XML, HP Quality Center, QTP.

  • Involved in Preparation of Test cases based on the Software Requirements Specifications.
  • Involved in Execution of Test cases, Performed System Testing, Functional Testing and Regression Testing.
  • Prepared Requirement Traceability Matrix and reporting Defects in Quality Center.
  • Performed Database Testing using SQL queries.
  • Performed Regression Testing using QTP.
  • Participated in defect review meetings with the team members.
  • Assisted in writing test plan which detailed the testing scope, strategy, test requirements and necessary resources.

Test Engineer, Confidential
I-Net Retail Banking is an Internet application to provide the bank\'s customers with Internet Access to their personal Accounts. The idea behind the system is to provide information on the balances and Transaction Details to the ultimate customer and provide them with various other On-line Requests.
Technology/ Tools Used:.NET, SQL, HP Quality Center, QTP.

  • Developed Functional end to end Test cases based on the Software Requirements Specifications.
  • Bug Reporting, Verification of fixes (builds/patches).
  • Performed GUI and cross functional testing in QTP.
  • Performed Smoke testing, System testing, Functional testing and regression testing.
  • Assisted in writing test plan which detailed the testing scope, strategy, test requirements and necessary resources.


Master Of Computer Applications


Sun Certified Java 2 Programmer(SCJP 1.5)

Hire Now