SUMMARY

• 8+years of IT experience in Software Testing of web based and Client - Server applications with full understanding of Software Development Life Cycle ( SDLC ), and worked on AGILE Methodology Projects.
• Experience in System, Functional, Regression, Acceptances, Integration, Performance testing of Web, Client and Mainframe based Applications.
• Expert in creating T est Plan and Test Scenarios from Design requirement.
• Good understanding with Business Requirement Documentation ( BRD )/ Functional Documentation/ System Requirement Specification ( SRS ).
• Experienced in documenting Test Requirements, creation of Test Cases, executing Test Cases and analyzing Test Results, Report and Track Defects using Test Director and Software Planner.
• Experience in Functional and Non Functional (Availability, Usability, Reliability and Compatibility) Testing types.
• Proficient in Black Box Functional, Regression, Performance, Smoke Testing, Sanity Testing, Ad-hoc Testing, Test Harness and End-to-End Testing.
• Strong adaptability skills to ever changing business requirements and application features.
• Good Experience in preparation of test bed, installation testing, Replication of Problems and generation of bug report.
• Experience in Descriptive Programming using QTP.
• Updating the Defects and analyzing them using HP quality Center.
• Experience in web user interface (web UI) testing.
• Working knowledge on both UNIX/LINUX and Windows environments. Troubleshot and resolved issues related to Client/server, web applications and Stand-Alone applications.
• Comprehensive understanding of quality Center- Defect Manager, which supports the entire defect lifecycle.
• Expert in documentation using MS tools (Word, Excel and Access).
• Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Personal Skills include excellent communication, strong sense of organization, effective time management and have the ability to work in a team as well as independently.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional, Quality Center, Load Runner

Tracking Tool: JIRA, Clear Quest, Quality Center

Operating System: Windows NT/95/98/2000/XP, MS-DOS, UNIX.

Languages: C, C++, PL/SQL, ORACLE.

Databases: MS Access, Oracle, SQL Server, SQL Plus 1.5

Browsers: Firefox, Chrome, Safari, Internet Explorer

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Responsibilities:

• Participated in Business Analysis, Requirements Review and Technical specifications inspection.
• Demonstrated strong Analytical and project management skills by interpreting customer business needs and translating them into application and operational requirements.
• Involved in writing Test plans and developing Test cases from Business Requirements in Quality Center
• Responsible for performing Black Box Testing.
• Responsible for performing System Testing, Functional Testing, UAT, Integration Testing.
• Involved and handled projects independently and as a team member.
• Designed and developed Use cases, Activity diagrams, and Sequence diagrams, using MS VISIO.
• Involved in data warehouse testing by checking ETL procedures/mappings.
• Prepared and implemented data verification for ETL routines to make sure that they don’t break on heavy loads.
• Involved in validation and verification of data.
• Involved in creating Test data for Functional, UAT, and Integration Testing.
• Developed Base line scripts for testing the future releases of the Application.
• Wrote SQL queries and stored procedures to validate the data.
• Validates Web Services (SOAP) both Request & Response Messages
• Automated SOAP Web Services using SOAP UI tool
• Tracked defects using Quality Center and Clear Quest and conducted Bug-Review meetings.
• Used Quality Center as a repository for Test Plans, Test Cases and Defect Tracking all Scenarios and requests handled during application testing phase.
• Utilized Quality Center as bug-tracking tool to centralize the bugs and also to follow up the bug status.
• Involved in Testing along with Developers to resolve the technical problems encountered in the Application.

Environment: QTP, HTML, ETL,SOAP, SOA, TOAD,SQL Server, WinNT, Quality Center, Unix, MS Word and MS Excel.

Confidential

QA Analyst

Responsibilities:

• Gathered requirements using document analysis, requirements workshops, business process descriptions, business analysis and workflow analysis.
• Involved in project review meetings, gathering Business Requirement Documents (BRD) and Data Mapping Session.
• Participated in JAD sessions and interacted with technical leaders from various departments.
• Performed Manual testing as well as automated tests in QTP to test the various Advisory, Audit, Desktop and Web applications .
• Tested various claims processing and ICD 10 impact on the existing applications.
• Analyzed business functions and drafted business process flows and procedure documents of as-is and to-be process.
• Used the Agile methodology during the project life cycle and ascertained deliverables on a per sprint basis.
• Responsible for installation, configuration and maintenance for Quality Center 10.0.
• Involved in Test Planning Discussions and drafting efficient Test Plan and Test cases.
• Involved in the development of system test plan and test scripts using business requirement document that would test various scenarios.
• Created Test data, Test Procedure, Test cases, Defect Register using QC
• Created SQL test scripts and documentation using QC.
• Generated an execution grid in the Test Lab module of Quality Center, group test cases and executing them simultaneously.
• Developed and maintained company specified quality metrics using Microsoft Excel.
• Created UAT test cases, developed and maintained test scripts, analyzed the results of scripts and involved in interaction with Development team members in fixing the errors.
• Created and executed System, Data Validation, Data Remediation, Regression and Go-Live tests.
• Defined various scenarios and wrote test cases based on these scenarios as well as ad-hoc test cases based on interactions with Development team and Business users.
• Assigned users for User acceptance testing (UAT) and took feedback from users about the system.

Environment: Windows XP, ICD 10, Quality Center 10.0, SQL, Oracle 11g, MS Visio, MS Excel.

Confidential

QA Analyst

Responsibilities:

• Involved in reviews, Manual Testing, Integration Testing, Regression Testing, Functional Testing, System Testing
• Used automated tools like Test Director, Rational Clear Quest and Rational Reqpro.
• Involved in analyzing System & Functional Specifications, Use Cases, Business Requirements, Analysed Test Requirements, Design Test Cases, Test Scripts, Test Data and Test Plans and executed Test Runs.
• Experience in establishing QA Procedures / Standards to meet QA, proficient in writing Test Plans, documenting the Testing Procedures and writing in-depth Test Cases to meet the Testing Cycle.
• Updated the Test cases in the Test Director.
• Wrote SQL statements for Back End Testing. Provided weekly Test Status reports. Involved in Batch Testing and Back end Testing.
• Interacted with team lead and developers to resolve the bugs.
• Extensively involved in team meeting and walkthroughs with team members and programmers to resolve technical issues.
• Interacted with Business Analysts, Developers for the walkthrough’s and problems those are encountered during testing.

Environment: Windows 7, Windows XP, QTP, Quality Center, Resolve Clear Quest, SQL and MS Office.

Quality/Data Analyst

Confidential

Responsibilities:

• Involved in the complete QA lifecycle activities like Pre-Testing phase, Functional Testing phase, Integration Testing phase and also in User Acceptance Testing.
• Analyzed the System Specifications, Business Requirements for full understanding of the project.
• Experience with BRDs to analyze the nature of all significant interactions.
• Participated in JAD sessions and interacted with technical leaders from various departments.
• Extensive working with data modeling diagrams and creating ER diagrams with the understanding of data flow at back end interfaces.
• Analyzed the Software Requirements and system specifications and wrote test plan for the installation, GUI, Functional, Regression and Integration Testing using MS Excel.
• Performed meeting with the business analyst and provided feedback regarding the projects.
• Created UAT Test Data, Test Procedures, Test Cases, Writing Test Scripts and documentation using Quality Center.
• Developed test plans and strategies and conducted User Acceptance Testing (UAT) of systems.
• Worked closely with users, developers, business analysts, configuration management team, Project Managers, and test lead for a better understanding of requirements for QA testing.
• Prepared test data for the Entrance and Exit criteria in Integration Testing.
• Interacted with Project team and users to get information about the application and decide various tests that can be performed for the specific application.
• Analyzed Bugs using Quality Center and reporting those bugs to the development team.
• Verified data integrity in the table using SQL.

Environment: MS Visio, Windows 2003 Server, MS Excel, XP, Oracle 10g, HP Quality Center.

Confidential

QA Tester

Responsibilities:

• Analyzed Business and Functional requirements for RDVRM.
• Involved in writing comprehensive test plans for the RDVRM based on BRS and technical specifications.
• Created test cases and test procedures based on Functional Requirements.
• Prepared and developed test cases, test scripts, and test approach documents for the models in the RDVRM application.
• Written Test Cases and performed Manual Testing like Positive testing, negative testing, System, Integration and functional testing in the Black Box approach for the application under test RDVRM.
• Performed system verification testing to ensure that the systems work under expected normal conditions.
• Performed compatibility testing using different web browsers like IE, Safari, Chrome, Firefox, Blackberry mobile browser and other popular smart phone browsers for RDVRM application.
• Involved in testing the Guide information for the backend database using SQL and TOAD tool.
• Performed the Backend testing on database by using SQL and PL/SQL coding like using the Cursors and the Packages and verified the data integrity.
• Conducted Performance, Unit and Functional Testing using Parasoft SOA Test Tool.
• Created test data in XML and used Parasoft SOAtest Tool for testing the same.
• Tracked defects using Quality Center and Clear Quest and conducted Bug-Review meetings.
• Logged in to UNIX servers to access the log files to attach the error information in the defect for the developers to better understand the defect.
• Performed manual testing and identified defect, logged defects and tracked defects using HP Quality Center.
• Generated Test coverage Reports, Defect reports, Release Reports and documented all the progress.

Environment: Quality Center 9.0, QTP, Clear Quest, Manual Testing, IE, Safari, Firefox, Blackberry Browsers, mobile browsers, XML, Oracle, MSOffice, Windows 2000/XP.

Confidential

Manual Tester

Responsibilities:

• Involved in identifying Test Scenario’s .
• Analyzed system requirement specification and design documents while writing test cases.
• Involved in writing Functional, Integration test cases.
• Performed Smoke testing, Functional and Integration testing .
• Performed Regression testing for each cycle.
• Bugs reported to developers using Test Director .
• Participated in weekly status meeting.

Environment: Windows XP, Mercury Quality Center 9.0, DB2, Resolve Clear Quest, MS Office.