OBJECTIVE

• To obtain a position as a Software Quality Assurance Engineer in a progressive, fast paced environment and provide significant contribution to the company’s growth.

SUMMARY

• Over 7.5 Years of experience as Quality Assurance Analyst wif expertise in Healthcare Sector.
• Played roles like Team Member, Module Lead, Onsite/Offshore QA Lead for Functional and System Integration Test teams.
• Ability to lead the team, to work as an efficient team player, to learn new technologies and to handle the job responsibilities wif minimal directions.
• Extensive experience in Functional testing, System Testing and Integration testing.
• Good knowledge in various phases of Software Development Life Cycle (SDLC) including Requirements Gathering, Drafting Test Plan & Test Strategy, Test Design and Review, Test Execution and Defect Management.
• Proficient in overall Test Program Management activities like Project planning & estimates, Progress Monitoring, Team Handling, managing multiple Projects, Ensuring Quality of the deliverables as per schedule, documenting and analyzing Risks.
• Experienced in Test Management tools such as ALM, Teamtrack and Daptiv.
• Good at using Defect Management tools like Daptiv, JIRA and ALM.
• Expertise in Various health care functional areas including Membership / Enrollment / Eligibility, Billing, Claims, Commissions and Provider modules.
• Good command over health care Payer system, EDI standards like 834 Transactions.
• Extensive working experience in Confidential Healthcare Systems and various Managed Health Care Plans.
• Expertise on the below areas:
• Product and Benefits Configuration
• Group, Subgroup, Class - Plan setup
• Enrollment thru Portal/EDI834 and Confidential
• Member Eligibility
• Setting up Billing Entity
• Generate Bills and Receipt Processing
• Medical and Dental Claims submission and adjudication
• Generation and validation of EOBs
• Setting up Commission Entities
• Practitioner and Provider Group setup
• Member/Agent/Provider Portals
• Experienced in working on EDW testing and ETL concepts by writing SQL queries.
• Hands-on experience wif XML files and webservice testing using SOAP UI and CA LISA.
• Worked on mocking up test data files and validating Inbound and outbound processes between different system interfaces.
• Excellent analytical, problem solving, communication and interpersonal skills wif good work ethics and ability to interact wif individuals at all levels of the organization.

TECHNICAL SKILLS

Operating Systems: MS Windows

Database: MS - Access, SQL Server, Oracle 11

Test Management Tool: HP ALM

Defect Management Tool: Daptiv, JIRA, Team track

Testing Methodology: Waterfall and Agile Methodologies

Testing Tools & Applications: SQL Developer, SQL Server Management Studio, SOAP UI, CA LISA, WinSCP, Putty

MS Office Tools: MS Word, Excel, Power Point

Languages: C, core Java, SQL

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst

Responsibilities:

• To provide the expertise quality assurance and control support during the transformation of business from legacy systems into Confidential, a robust & niche health care product and the implementation of new line of business in Confidential .
• It involves the functional validation of the various incidents, SRs, enhancements and plug-ins that are latched up on the original product.
• In the business venture wif BSC, cognizant is providing its expertise technical support (Testing) for the implementation of Confidential according to the BSC’s needs.

Confidential

Sr. QA Analyst

Responsibilities:

• Different Line of Business that BSC supports deal wif different Third Party Vendors.
• The complete business flow will interact wif multiple systems and thus the integration among the interfaces needs to be thoroughly tested.
• SIT ensures that the critical end-end business scenarios are tested to make sure that the data from the upstream flows in and across the system till the downstream to cover the end to end flow.

Project #11

Confidential

Sr. QA Analyst

Responsibilities:

• Delivery of assigned module / components / phases of a project as per the timelines and standards.
• Participate in all the activities of Testing Life Cycle.
• Responsible for co-ordination between multiple teams spread across on-site and off-shore as needed.
• Review of requirement and design documents for testing modules.
• Co-ordinate between multiple teams to gather requirements, plan and execute testing team activities as per project plan.
• Actively participate in project status meetings and enhancement meetings related to testing.
• Define in and out of scope for Testing and come up wif effort estimations.
• Drafting test plan and strategy for manual testing projects.
• Foresee and identify risks and come up wif appropriate mitigation plan and report to the required stake holders as needed.
• Perform technical reviews of test deliverables like plan, strategy, scripts, RTM prepared by the team and suggest reviews if needed.
• Responsible for Test Scenarios, Test Script creation and execution as assigned in a project.
• Prepare the Traceability matrix.
• Provide Test Scripts walkthrough to Business/UAT Testing teams.
• Identification and Preparation of test data.
• Conduct black box testing for an application for various builds in a team environment.
• Contribute to and participate in the preparation and review of test results and test execution logs.
• Reporting the defects through defect management system.
• Take responsibility and drive the Defect triage calls.
• Ensure adherence to test execution metrics and progress reporting schedule.
• Responsible for preparing daily/weekly status report and Test summary report.
• Interface wif quality reviewers and auditors for their modules.
• Guide and mentor team members from a technical perspective to ensure delivery of the module.