To obtain a challenging and exciting QA Engineer/Analyst position.
Computer: Knowledgeable about computer applications including Windows, Word, Excel, Paint, and PowerPoint
Operating Systems: Windows 2000/XP, Vista 32/64bit, Windows 7 32/64bit, Mac OS 10.7 (Lion)
Database Approach: Microsoft SQL Server 2005 & 2008 R2
Web servers:Microsoft IIS, Apache, Sun Java system Web Server, Java 6.0
Languages: Visual Basic, HTML, .NET Framework
Utilities: MS Visio, MS Project, MS Office 2000, Dream viewer, Macromedia Flash,
Health care industry: ADRX, ARX
Protocols: TCP/IP, SMTP, HTTP
Automation Tools: QA Wizard preliminary exposure
Courses: Introduction to Computer Science ((Knowledge of sequence, selection, & repetition C++ programming control structures)
Five years overall information technology experience as a QA Engineer/
Proven track record of improving efficiency through effective design of QA department and other QA tools.
Relentless passion for improving processes and procedures to achieve optimal performance throughout company.
Experience in all phases of Software Development Life Cycle withmain focus on Testing.
Strong Knowledge of Testing Methodologies and Practices.
Proven experience in Design, Development and execution of Test plans, Test cases, Test Procedures and Test Scenarios.
Extensive work experience on Functionality Testing, GUI/Web Testing, Regression Testing, Performance Testing, Stress Testing, Sanity Testing Integration Testing, System Testing, User Acceptance Testing, and Smoke Testing.
Confidential, Newport Beach, CA
QA Analyst (September 2011-Present)
Implement a variety of tests towards the front & backend of Bitcentral’s web UI
Conducted tests for Bitcentral news broadcasting customers CNN & CBS
Perform testing activities including functional, performance, SIT, and regression testing Design, develop, and maintain test cases
Verify software validly and comprehensiveness in SQL server.
Query tables in SQL in the backend to verify proper tables
Use SQL to manipulate Web UI on the backend via specific commands
Review test results and properly evaluate the stability of the software being tested Set up test environments with the necessary test data and execute detailed test procedures and test cases for assigned products or product modules Analyze and report test results to product teams Log defects and track them to resolution in NetSuite Work effectively with Developers, Product Management, Support, and other teams
Experience with the hardware aspect of testing applications Strong QA Skills on planning, bug isolation, bug report writing and troubleshooting
Good understanding of QA processes, methodologies, and approaches with respect to Software Development Life Cycles such as Agile/Scrum processes
Experience in analyzing functional requirements and design specifications in order to effectively derive test strategies, test plans, and ultimately test cases
Confidential., AlisoViejo, CA QA Analyst (December 2008- September 2011)
Executing existing manual test cases against Smith Micro connection manager software
Writing test cases to validate specific customer requirements
Working indirectly with the customers to diagnose and troubleshoot complex technical issues
Accurately documenting & logging all defects on Test Track Pro issue tracking software
Effectively working with the development team to ensure proper defect resolution
Excellent written ,verbal communications,& analytical skills
Ability to work independently
Good understanding of the software development life cycle
Strong knowledge of TCP/IP networking
Experience testing wireless technologies and products (802.11, 3G Broadband CDMA/WGSM)
Strong working knowledge of VPNs in Microsoft & Cisco
Experience with Spira Team web-based test cases
Perform black box testing. Conduct regression testing, performance testing, sanity testing, compatibility testing , and ad hoc testing
Experience testing on a variety of laptops from multiple manufactures (HP, Toshiba, Panasonic, Sony, Dell, MSI, Gateway, Lenovo, IBM, Compaq, Mac Book, & Samsung) on USB modems, embedded modems, GSM/SIM devices, & Handset modems on 3G & 4G technology.
Partitioned & reformatted machines for testing in multiple operating systems
Confidential, Tustin, CA
QA Analyst (February 2006 – December 2008)
Established QA methodologies, processes and procedures
Ensure all software releases are error-free, consistent with the rest of the healthcare package and conformed to client specifications.
Perform black box testing. Testing included Integration, Functional, and Compatibility tests for hand set and UI.
Problem solving based on data gathering, root cause analysis, understanding of conflicting priorities, perspectives and creativity. Contingency planning so projects can stay on schedule even when problems arise.
Logging the bugs in the automatic bug-tracking system Bugzilla & later on to Jira to generate reports for higher management.
Conduct and participate in all Project Team Meetings.
Black box testing including complete Software Development Life Cycles
Performed stress testing, performance testing, recovery testing, compatibility testing and regression testing
Testing Input prescriptions into the ADRX web interface/UI
Verifications of ordering different medication through ADRX UI
Logging the bugs in the automatic bug-tracking system "Bugzilla" and generating reports for higher management.
Testing and tracking insurance data using the UI ADRX and phone.
Troubleshooting insurance claims and inquiries.
Validating medication information through UI ADRX.
Performed hardware/software installation, maintenance and troubleshooting
Bachelor of Science in Kinesiology and Health Science