OBJECTIVE:

To obtain a challenging and exciting QA Engineer/Analyst position.

SKILLS:
Computer: Knowledgeable about computer applications including Windows, Word, Excel, Paint, and PowerPoint

• Operating Systems: Windows 2000/XP, Vista 32/64bit, Windows 7 32/64bit, Mac OS 10.7 (Lion)
• Database Approach: Microsoft SQL Server 2005 & 2008 R2
• Web servers:Microsoft IIS, Apache, Sun Java system Web Server, Java 6.0
• Languages: Visual Basic, HTML, .NET Framework
• Utilities: MS Visio, MS Project, MS Office 2000, Dream viewer, Macromedia Flash,
• Health care industry: ADRX, ARX
• Protocols: TCP/IP, SMTP, HTTP
• Automation Tools: QA Wizard preliminary exposure
• Courses: Introduction to Computer Science ((Knowledge of sequence, selection, & repetition C++ programming control structures)

GENERAL

• Five years overall information technology experience as a QA Engineer/
  Analyst
• Proven track record of improving efficiency through effective design of QA department and other QA tools.
• Relentless passion for improving processes and procedures to achieve optimal performance throughout company.
• Experience in all phases of Software Development Life Cycle withmain focus on Testing.
• Strong Knowledge of Testing Methodologies and Practices.
• Proven experience in Design, Development and execution of Test plans, Test cases, Test Procedures and Test Scenarios.
• Extensive work experience on Functionality Testing, GUI/Web Testing, Regression Testing, Performance Testing, Stress Testing, Sanity Testing Integration Testing, System Testing, User Acceptance Testing, and Smoke Testing.

• Implement a variety of tests towards the front & backend of Bitcentral’s web UI
• Conducted tests for Bitcentral news broadcasting customers CNN & CBS
• Perform testing activities including functional, performance, SIT, and regression testing Design, develop, and maintain test cases

• Verify software validly and comprehensiveness in SQL server.
• Query tables in SQL in the backend to verify proper tables
• Use SQL to manipulate Web UI on the backend via specific commands
• Review test results and properly evaluate the stability of the software being tested  Set up test environments with the necessary test data and execute detailed test procedures and test cases for assigned products or product modules  Analyze and report test results to product teams  Log defects and track them to resolution in NetSuite  Work effectively with Developers, Product Management, Support, and other teams 
• Experience with the hardware aspect of testing applications Strong QA Skills on planning, bug isolation, bug report writing and troubleshooting 
• Good understanding of QA processes, methodologies, and approaches with respect to Software Development Life Cycles such as Agile/Scrum processes 
• Experience in analyzing functional requirements and design specifications in order to effectively derive test strategies, test plans, and ultimately test cases 

Confidential., AlisoViejo, CA
QA Analyst (December 2008- September 2011)

• Executing existing manual test cases against Smith Micro connection manager software
• Writing test cases to validate specific customer requirements
• Working indirectly with the customers to diagnose and troubleshoot complex technical issues
• Accurately documenting & logging all defects on Test Track Pro issue tracking software
• Effectively working with the development team to ensure proper defect resolution
• Excellent written ,verbal communications,& analytical skills
• Ability to work independently
• Good understanding of the software development life cycle
• Strong knowledge of TCP/IP networking
• Experience testing wireless technologies and products (802.11, 3G Broadband CDMA/WGSM)
• Strong working knowledge of VPNs in Microsoft & Cisco

• Perform black box testing. Conduct regression testing, performance testing, sanity testing, compatibility testing , and ad hoc testing
• Experience testing on a variety of laptops from multiple manufactures (HP, Toshiba, Panasonic, Sony, Dell, MSI, Gateway, Lenovo, IBM, Compaq, Mac Book, & Samsung) on USB modems, embedded modems, GSM/SIM devices, & Handset modems on 3G & 4G technology.
• Partitioned & reformatted machines for testing in multiple operating systems

• Established QA methodologies, processes and procedures
• Ensure all software releases are error-free, consistent with the rest of the healthcare package and conformed to client specifications.

• Problem solving based on data gathering, root cause analysis, understanding of conflicting priorities, perspectives and creativity. Contingency planning so projects can stay on schedule even when problems arise.
• Logging the bugs in the automatic bug-tracking system Bugzilla & later on to Jira to generate reports for higher management.
• Conduct and participate in all Project Team Meetings.
• Black box testing including complete Software Development Life Cycles
• Performed stress testing, performance testing, recovery testing, compatibility testing and regression testing
• Testing Input prescriptions into the ADRX web interface/UI
• Verifications of ordering different medication through ADRX UI
• Logging the bugs in the automatic bug-tracking system "Bugzilla" and generating reports for higher management.
• Testing and tracking insurance data using the UI ADRX and phone.
• Troubleshooting insurance claims and inquiries.
• Validating medication information through UI ADRX.
• Performed hardware/software installation, maintenance and troubleshooting

Bachelor of Science in Kinesiology and Health Science