SUMMARY

• With over 34 years of diversified experience as an Information Technology professional having 17 years of Quality Assurance specific activity including more than 10 years as a QA Test Lead/Supervisor. Experience in testing Client/Server, Web,
• Data Conversion/Data Warehouse (ETL) applications in various domains such as Insurance, Financials, Retail and Pharmaceuticals . Expertise in System Analysis, System Design, Documentation and Implementation. As a Lead Analyst I have worked and maintained close communication with Project Manager, Development Team Lead, Business Analysts and End - Users. I have extensive experience in the creation of Test Plans, Test Strategy, Test Cases and Scenarios and both Manual and Automated Test scripts.
• Experience in performing Manual and Automated testing using QuickTestPro, Quality Center, HP ALM, Rational ClearQuest, Rational ClearCase, Visual Studio Team Foundation Server and JIRA.
• Well versed with Smoke, Black Box, White Box, GUI, functional, regression, system, integration, negative, User Acceptance (UAT), load/performance, browser compatibility testing.
• Extensive experience in Test planning, Test execution and Test results analyses.
• In-depth participation in Design reviews and Requirement analysis with development team and the client.
• Good knowledge of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
• Experience in testing of Extract Transform and Load (ETL) processes on Teradata.
• Worked in Data Warehouse projects having different database source systems like SQL server,DB2, Oracle etc.,
• RDBMS concepts and working experience in Oracle, SQL Server.
• Experience in Configuration and Change Management using Visual Source Safe and SharePoint.
• Good understanding of Web Applications/Web Services architecture.
• Highly motivated, detail oriented, versatile self starter able to work independently or as a part of a team, with proven ability to produce high quality results while under pressure.

PROFESSIONAL EXPERIENCE

Confidential, Columbus, Oh

QA Program Lead

Responsibilities:

• Work with program, product and content teams to define and implement the testing strategy and approach.
• Serve as key member of program leadership team by participating in program control exercises to include global risk/issue management of matters with cross departmental impacts.
• Communicate common practices and providing auditing for all QA efforts across multiple teams.
• Mentor team members regarding technical skills and practices.
• Ensure intentional process of Continuous improvement for processes in testing domain.
• Lead creation of and maintain accountability for all test design across program.
• Ensure appropriate test management tools are implemented appropriately.
• Define test management and repirting processes across the program to include dashboarding of key metrucs to track productivity.

Confidential, Columbus, Oh

Sr. QA Consultant

Responsibilities:

• Serve as test coordinator for all (non-FTE) test team members.
• Work with BAs and PMs to drive project test execution against established program schedules across multiple teams.
• Capture and maintain execution progress and defects statuses using TFS.
• Review and approve technical documentation (i.e. Test Plans, Test Cases, etc.).
• Interact regularly with counterparts across departments (SME and Lead Developers) for projects.
• Develop and execute SQL queries for back-end data validation processes.
• Identify, plan and execute cross browser validation scenarios for website testing across devices (computer, mobile phones, and tablets).
• Conduct execution of manual test scripts for all aspects of application.
• Support production level issue remediation as QA representative on the Break-Fix Management team.

Confidential, Columbus, Oh

QA Test Lead

Responsibilities:

• Drive project test execution to completion against established program schedules across multiple testing teams.
• Create and maintain program level documentation such as Test Strategy, Test Execution Schedule, etc., for reporting to program level management.
• Review and approve technical documentation (i.e. Test Plans, Test Cases, etc.).
• Interact regularly with counterparts across departments (SME and Lead Developers) for projects.
• Capture and maintain execution progress and defects using ALM testing tool suite.
• Conduct daily status meetings with development and test team members.
• Provide regular input to upper management via weekly status and activity reporting.
• Maintain project documentation using SharePoint tool.

Confidential, Columbus, Oh

Sr. QA Consultant

Responsibilities:

• Create and maintain program level documentation.
• Define and create test scripts for validation of application enhancements.
• Coordinate, schedule and manage application certification project activity.
• Participate in ‘3 Amigos’ team with BAs to develop Gherkin scripts and scenarios for new application features.
• Perform application validation for UAT regression testing.
• Interact regularly with counterparts across departments (BA and Developers) for projects.
• Capture and maintain execution progress and defects using ALM testing tool suite.
• Assist project team in ITSM production release activities.
• Attend daily testing status meetings with LOB representatives, BAs and QA team members.
• Provide regular input to upper management via weekly status and activity reporting.
• Maintain project documentation using SharePoint tool.

Confidential, Columbus, Oh

QA Test Lead

Responsibilities:

• Drive project test execution to completion against established program schedules across multiple testing teams.
• Create and maintain program level documentation such as Test Strategy, Test Execution Schedule, etc., for reporting to program level management.
• Review and approve technical documentation (ie. Test Plans, Test Cases, etc.) as developed by test analysts.
• Interact regularly with counterparts across departments (SME and Lead Developers) for projects.
• Capture and maintain execution progress and defects using ALM testing tool suite.
• Conduct daily status meetings with development and test team members.
• Provide regular input to upper management via weekly status and activity reporting.
• Maintain project documentation using SharePoint tool.

Confidential, Columbus, Oh

Sr. QA Analyst

Responsibilities:

• Drive project execution to completion within an Agile environment.
• Assist Business Analyst in determining User Stories and Acceptance Criteria.
• Execution of test validation scripts and recording of findings in accordance to Acceptance Criteria.
• Create and maintain documentation such as Test Cases and User Stories (Pivotal Tracker)
• Interact regularly with development team and business analysts.
• Develop and maintain Regression test suite library.

Confidential, Columbus, Oh.

QA Project Test Lead

Responsibilities:

• Drive project test execution to completion against established program schedules for testing team consisting of nine (9) analysts for data conversion initiative.
• Create and maintain program level documentation such as Test Strategy, Test Execution Schedule, etc., for reporting to program level management.
• Review and approve technical documentation (ie. Test Plans, Test Cases, etc.) as developed by test analysts.
• Interact regularly with counterparts across departments (SME and Lead Developers) for projects.
• Provide regular input to upper management via weekly status and activity reporting.
• Coordinate and provide in-house training for project team members.
• Establish and maintain testing repository using Visual Studio Team Foundation Server and Test Manager tools.
• Maintain project documentation using SharePoint tool.

Confidential, New Albany, Oh

QA Project Test Lead / Business Analyst

Responsibilities:

• Drive project test execution to completion against established program schedules across the project testing team consisting of four (4) test analysts.
• Create and maintain program level documentation such as Functional Test Strategy, Test Execution Schedule, etc., for reporting to senior management group.
• Review and approve technical documentation (ie. Test Plans, Test Cases, etc.) for project initiatives for International Stores releases.
• Interact regularly with counterparts across departments (SME, Business Analysts, and Developers) for projects.
• Provide regular input to upper management via weekly status and activity reporting.
• Provide pre- and post-production release validation support across project lines.
• Provide in-house training for new project team members.
• Facilitate quarterly testing Boot Camp training sessions for new hires (at Sogeti offices).

Confidential, Worthington, Oh.

IT Testing Project Coordinator .

Responsibilities:

• Responsible for monitoring daily testing activities through the various testing phases including Business Validation, Joint Unit Testing (Integration), CEMLI System, Performance and End-to-End. Facilitated daily testing status teleconferences and on-site meetings.
• Assist in the creation of and maintain ownership of project plans and schedules. Validate daily progression of defects via the CARS defect tracking system. Provide various statistical report to upper level management for analysis and review.
• Assist Release Team in daily activities of monitoring current, as well as, in the preparation of upcoming cycles.
• Serve as Liaison between testing teams and Project Management Office. Responsible for maintaining project resource allocations and schedules using the Primavera management tool.

Confidential, Columbus, Oh.

QA Test Analyst .

Responsibilities:

• Responsible for the monitoring of daily testing activities.
• Responsible for updating Quality Center defects database.
• Facilitated daily teleconferences with application and testing team leads for testing activity review sessions. Generated daily statistical reports in support of testing activities.
• Validated daily processing of test scripts via the Test Lab within Quality Center.
• Monitored test cycle execution schedules to track tasks as well as overall process completion percentage(s). Provided periodic (throughout day) status updates to upper management.
• Assisted Release Team Lead in daily activities of monitoring current, as well as, in the preparation of upcoming cycles.
• Assisted Release Team Lead in conducting weekly status meetings by co-facilitating, preparing necessary documents and providing follow-up on key issues.

Confidential, Westerville, Oh.

Quality Assurance Consultant .

Responsibilities:

• Participated in Business Requirements Analysis.
• Assisted in definition and creation of Business Process Flow documentation for use in Screen Docs and Programmer Docs.
• Authored Quality Assurance test plans, scenarios, and scripts for both manual and automated testing processes.
• Used Mercury Interactive tools (Test Director, Astra Quick Test, etc.) to monitor and report execution and defect statistical information to upper management.
• Performed code review of PL/SQL program blocks for e-commerce and e-distribution center.
• Configured Oracle Inventory Application for client information processing to include Sales Orders,
• Credit Card Authorization,
• Tax and Discount, Inventory Adjustments and Message processing.
• Participated in Testing and QA activities. Assisted in preparation of and tracking of project plans.
• Served as Project Manager for various ‘high profile’ corporate initiatives: CDS Remediation project / ERP- JDE Implementation project / Data Integration & Data Warehouse project. Directly supervised three team members ( Database Administrator, Programmer/Analyst, Data Integration Specialist).
• Provide technical leadership in the planning and implementation of the JDE application - specifically the data conversion and security activities.
• Provided direct support for all corporate applications within varied Lines of Business (Property Management, Census Management, Incident Reporting, Resident Life, Physician Practice Management, Point of Sales, General Services/Work Order System).
• Served as Senior Database Administrator. Provided mentoring to direct reporting staff and other IS Business Analyst staff members.
• Designed global application architecture for existing systems.
• Developed project plan for development of data warehouse.
• Participated in vendor selection for project implementation. Responsible for acquisition of required software and licensing for selected applications to include Oracle. Responsible for scheduling of application upgrades and changes.

Confidential, College Park, Md.

Oracle Consultant .

Responsibilities:

• Responsible for the design, development, testing and implementation of proto-type model for the Unemployment Insurance Wage Record Interchange System (UI
• WRIS) application.
• Designed PL/SQL sub-programs to interface between Oracle 7 & 8 database instances and QuickBooks software (COTS) package for implementation of ‘Billing’ application to be used nationally.
• Created documentation for same. Served as Database Administrator; responsible for the design, implementation and documentation of backup and recovery procedures for Oracle database(s) in client/server environment.
• Responsible for the maintenance of the Marketing/Automated Computer System (MACS) and Risk Management (RM) applications developed using a combination of Cobol and Oracle Forms 3.0 and PL/SQL (triggers and stored procedures).
• Developed and maintained reports using Oracle Reports, SQR and Crystal Reports.
• Used MS Access to develop proto-type and test database systems.

Confidential, Towson, Md.

Oracle System Analyst

Responsibilities:

• Responsible for the conversion, upgrade, testing and maintenance of Oracle applications in a VAX environment from SQL*Forms 2.3 to Forms 3.0.
• Responsible for the design, implementation, verification and documentation of software applications in support of the Automated Data Processing Inventory Management System.
• Responsible for maintaining program performance level for applications designed using various languages and development tools ranging from Dbase and Clipper to Oracle, Cobol and Pro*C/C. Provided Oracle support for numerous applications residing on both the PC and LAN environments on Dos and Unix platforms.
• Provided manpower and task status reports for use in upper management reporting.
• Re-designed various stand-alone applications for the LAN.
• Constructed and maintained Systems Administrator responsibility for LAN servicing approximately 30 users.
• Coordinated and conducted user training courses.
• Responsible for design, analysis, documentation and implementation of new business application systems as well as the maintenance of existing systems.
• Provided technical support solutions for new and existing issues.