Senior QA Analyst and Tester Resume

SUMMARY

Senior QA Analyst and tester with extensive experience across multiple platforms and industries. Reduce project cost and ensure quality deliverables on demanding schedules by identifying defects and gaps in all phases of implementation. Collaborate with business analysts, technical and offshore teams, and end users to provide deliverables that delight the customer.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst and Tester

Responsibilities:

Created Adjustment Test Case Documents, obtained test data, led and mentored offshore resources.
MEDD and Commercial projects using Mass, Single Adjustments, Trigger, Cross Carrier, Medicaid, Subrogation and Adjustment on Adjustments. Analyzed re - price and financial results. Projects included: Hospice, ESRD, Other Payer, Pharmacy Audit, Billing, MEDD Accumulators, CMS Reporting, Pricing, NDC processing, HIPAA Compliance and Adjustments tracking.
Analyzed requirements and collaborated with business analysts, project managers, end users and developers to ensure complete coverage in test documentation.
Created audit ready documentation for all projects including test strategy, test cases, test data, traceability matrix, test results and approvals for each phase. Conducted audit reviews.
Grievances project. Identified and tracked over 100 defects using Clearquest. Analysis of data using Queryman - Teradata.
Developed a 400 page, 193 test scenario document, to test end-to-end testing of the Complaints and Grievance Project. Created a regression test document for each project.

Confidential

Senior QA Lead, Analyst and Tester

Responsibilities:

Immediately productive on the account with only one day of turnover.
Developed and coordinated testing of five complex test plans for A/P, A/R, Payroll, G/L and Miscellaneous Billing with on and offshore resources on a demanding schedule.
Reduced project cost by identifying, prioritizing, tracking and closing over 300 defects in the QA phase of the project using Quality Center. Provided metrics to management on project status.
Participated and contributed expertise in business, system proposal and design walkthroughs. Documentation created for various phases of testing and stored in the Documentuum repository.
Assisted the business analysts with user acceptance testing and root cause analysis of defects. Proactive in assuring that all of the organizations adhered to QA processes and procedures.

Technical Lead and Project Coordinator ,

Confidential, NJ

Responsibilities:

Technical lead and project management assistant responsible for full SDLC and management of large projects related to the Hertz Heavy Equipment Corporation (HERC). Assisted with migration of the project from Level 2 to Level 3 CMMI. Gathered requirements, tracked project changes and defects, monitored team progress and updated management status reports. Projects delivered on schedule and of high quality.
Saved HERC millions of dollars by implementing the Like-Kind-Exchange project. Conducted weekly status meetings with high level directors, vendors and department staff. It was implemented with excellent quality and high customer satisfaction. This was a Mainframe COBOL / DB2 effort.
Reduced month-end manual journal entries by 20% by creating a cross-platform (MVS / AS400 / COBOL / RPG) application to enable the accounting department to dynamically define and allocate journal entries for pooled locations.
Led a major effort to convert the mainframe system to an AS400 package (RentalMan). Customized the RentalMan package to support the client’s requirements.
Earned an IBM Bravo award for being the recognized subject matter expert of the HERC data warehouse.

Project Lead and Programmer

Confidential

Responsibilities:

Application Technical Lead/Programmer / Systems Mainframe Programmer at various IBM sites. Conducted code reviews and technical meetings. Presented to executives and customers.
Projects included: World Wide Voting system, Commissions Calculation system, and Year End Tax Reporting for Corporate Fixed Assets. Earned letters of recommendation from the project executive and IBM awards on many of the projects