SUMMARY

• Seasoned professional with over 8 years of proven career in software testing
• Currently serving in the role of Test Lead for a major Wealth Management/Insurance Company
• Executed large enterprise projects with cross - functional disciplines and rapidly changing priorities
• Experienced in User Acceptance Testing and understands the functionality needs for business clients
• Managed testing projects with various domains including Life Insurance, Absence Management, Long Term Care, Disability Insurance, Asset Management, Annuities
• Abundant QA Lead Experience, interacting with clients, development and testing teams
• Successfully coordinated work from onsite and offshore locations involving multi-vendor projects
• Executed testing projects within budget, on time and with superior quality delivery
• Have played role of a Test Lead and Test Analyst in critical projects for clients such as Confidential Insurance and Aon Risk Services
• An effective communicator with strong team management, leadership and coordination abilities
• Proficient at maintaining cordial relationship with customers, ensuring quality and service norms to achieve customer satisfaction and business retention
• Extensive knowledge in testing of REST/ Service Oriented Architecture ( SOA ) and ESB / Web Services and proficient in scripting JSON and XML requests/responses
• Executed API Testing - SoapUI NG, LoadUI NG (Ready API)
• Executed test for iPaaS (Integration Platform as a Service - Mule ESB ) Workflows, developed test cases
• Executed MUnit Test Cases for Mule ESB Integrations
• Tested cloud-based mobile applications (Android/iOS) across multiple platforms touching the full stack across the web.
• Experience in Automation Testing with Node JS ( Nightwatch framework) and can also perform automated test execution and test script maintenance in Selenium and QTP
• Experience in Automating Middlware and web service testing with Node JS(frisby framework)
• Support CI/CD Pipeline (Continuous Integration and Delivery) - Confidential TeamCity and Urban Code
• Develop and execute test cases for cross browser and Responsive UI/UX
• Comprehensive knowledge of database management systems and SQL Queries
• Experience in white box testing and posses ability to read/interpret software code
• Can quickly relate with business and have a knack for understanding Client requirements.
• Facilitated Daily Scrum Meetings and assisted with Sprint Planning and Retrospection
• Strong in creating test strategy and approach, test effort(function point estimation),test planning, risk management, analysis, managing test Automation
• Experienced in running jobs and analyzing log files in UNIX
• Have led teams and been part of teams, in making successful delivery and engaging in different testing - System Integration, End-To-End Testing, Regression Testing, User Acceptance Testing, NFR
• Coordinating End User Testing and Managing Training to End Users on the developed product
• CRM( Peoplesoft, MS Dynamics ), Database, Mainframe Based Application Testing
• In-depth knowledge of the Insurance Service Industry with special understanding of Sales enhancement.

TECHNICAL SKILLS

Methodologies: Agile (Scrum, SAFe) and Waterfall

Scripting: Node JS(nightwatch and frisby), JSON, XML, Unix, SQL Queries, DB2 Queries

Languages: C and C++, JAVA, Trained in .Net

Tools: SOAP UI, Postman, Mule ESB, HP ALM(QC), TestNG, Selenium IDE, Microsoft

Dynamics

: VSTS, QTP, Secure FX/CRT, JIRA, Citrix, Zephyr, Swagger

DB Tools: Rapid SQL, SQL Developer, AQT, SQL Server, DB2

Version Control: TFS, VSS, SharePoint, SVN

Architecture: Service Oriented Architecture, REST, Integration Platform As a Service(Mule ESB)

Build Management: Confidential TeamCity, Urban code, Jenkins, Maven

Domain: Life Insurance (LOMA 280 and 290 Certified), Absence Management

PROFESSIONAL EXPERIENCE

Confidential, Milwaukee, WI

System Test Lead

Responsibilities:

• Serving as QA Lead within Scrum team - Plan and implement testing approaches, options, techniques
• Understand architecture/design and develop/execute test strategies for Services (REST/SOAP)
• Developing UI automation test scripts with Node JS targeting systems implemented in React/Angular JS
• Generate Test Reports from multiple tools (Nightwatch, TeamCity)
• Automation of test cases using Mule ESB flow
• Test the application for Mobile compatibility (Android/iOS) and Responsiveness
• Support CI/CD (Continuous Integration and Delivery) Pipeline
• Facilitate the ATDD ( Acceptance Test Driven Development ) implementation process
• Interpret and influence improvement opportunities for QA Practices
• Work with multiple product owners to identify any dependencies
• Prepare and maintain Product Backlog based on inputs/ requirement gathered from Stakeholders
• Preparation and participation in the Release iteration planning by creating user stories
• Support implementation and deployment activities
• Mentor QA team to develop expertise within business areas

Tools: SOAP UI, Sublime, SQL Server, TFS, TeamCity, Urban Code, Sauce Labs, Anypoint Studio

Confidential, Lincolnshire, IL

Senior Software Quality Analyst

Responsibilities:

• Meet and gather functional and nonfunctional requirements from the stakeholders and perform User Acceptance Testing
• Responsible for testing database and developing data model
• Lead and Mentor the testing team
• Reviewing the team work to meet acceptance criteria, definition of done and fitness for use of the software
• Run jobs and analyze log files in UNIX
• Perform web service testing with Postman and SOAP UI
• Preparation and participation in the Release iteration planning by creating the user stories
• Organize and Assist with user acceptance testing
• Facilitate Daily Scrum
• System and Acceptance test planning
• Perform System, Functional, Integration and Regression testing
• Perform Database Testing with SQL Developer
• Deliver high quality code deliverables and support peers on quality checks such that design requirements are met
• Defect Prevention and defect Triaging
• Daily status reporting by coordinating with multiple teams
• Co-ordination with multiple teams and transfer of information

SQL Developer

Confidential, Milwaukee, WI

Responsibilities:

• Effort Estimation and Test Strategy Preparation.
• The project was driven in an Iterative methodology, so had to work with development teams to discuss and finalize Code Deployment Schedule.
• Coordinating Test Planning, Review & Rework with the offshore & onsite team.
• Coordinating and managing work from offshore team and onsite team.
• Manage Data Setup - as integration with multiple applications - both upstream and downstream, data setup and flow became complex and needed definitive approach to handle data needs.
• Managing Test Execution and Daily Reporting for all functional testing.
• Defect Triage and Reporting & Tracking.
• Coordinate and Manage Acceptance Testing with Business Team.
• Daily Stand-Up Status, Weekly Status update & Monthly QPC Status update.
• Test Reporting and Final Sign-Off.
• Implementation Checkout planning and execution.

Tools: M icrosoft CRM Dynamics, DB2, SQL Server, HP ALM, Microsoft Share Point

Confidential

Senior Test Analyst

Responsibilities:

• A single, central 360-degree view of a client’s relationship with NM
• Provide a more efficient sales process - Due to the time savings and efficiencies that the CCV will provide, the FRs will be able to spend more, quality time following up on sales opportunities and referrals
• The ability to define all relationships a client has with NM (e.g. Portfolio)
• Summary of all relevant products associated with client or household as defined by the user
• Streamline/embed legal and compliance information
• Ability to provide a printed version of report for client interaction.
• Professional, cohesive and visually appealing printed package that supports and strengthens the NM brand.
• Analyzing business requirements
• Mentoring
• Status Reporting
• System and Acceptance test planning
• Perform System, Functional, Integration and Regression testing
• Warranty Support
• Defect Prevention
• Co-ordination and Transfer of information

Tools: Rapid SQL, DB2, HP QC, HP QTP, SharePoint

Test Analyst

Responsibilities:

• Analyzing business requirements
• Test planning
• Co-ordination with multiple teams
• Configuration Management,
• Knowledge Management and Warranty Support
• Analyzing business requirements, System test planning,
• Perform System, Functional, Integration and Regression testing and Configuration Management.
• Analyzing business requirements,
• System and Acceptance test planning,
• Perform System, Functional, Integration and Regression testing

Tools: Confidential Mainframe, Rapid SQL, DB2, HP QC, HP QTP, SharePoint

Test Engineer

Responsibilities:

• The New Application Input Platform subsystem primarily deals with the online and batch applications that are related to entering all the necessary data from the application form to the New Business system, performing primary checking whether the case is eligible and setting up the case for risk evaluation.
• At the end of NAIP, underwriting rules and premium calculations are invoked. Requirements letter is also generated. NAIP Phase 2 involved addition of Disability Income (DI) functionality to NAIP Phase 1 (Life Insurance) system.
• Test planning
• Test Execution
• Co-ordination with multiple teams
• Configuration Management and Knowledge Management