SUMMARY

• Over 12 years of diverse experience in Quality Assurance, Software Testing and Business Analysis in client - server and web based applications
• Extensive experience with test management tools like Netstorm, Empirix, Win Runner, QTP, Load Runner, Test Director, Rational RequisitePro, Rational ClearQuest and Mercury Quality Center
• Proficient in development, execution, maintenance of Test plans, Test cases, Test scripts, Test specifications and Test scenarios in both agile and waterfall environments.
• Ability to contribute to and / or lead a team of distributed members within cross­functional teams (including QA, Product Management, Performance Engineering, etc)
• Proficient experience in Manual and Automated Testing of GUI and functional aspects of the Client-Server and Web based Applications on multiple levels of SDLC and STLC
• Proficient in Testing methodologies and Test Matrices
• Extensive experience in Functional and Mobile Testing, Regression Testing, GUI Testing, Load Testing, Performance Testing, User Acceptance Testing, User Interface Testing, Integration Testing, Back-end Testing, Ad-hoc Testing and Black Box Testing
• Proficient in SQL queries
• Expertise in Project design, development and deployment using RUP methodology
• Well versed in Quality Standards like CMM
• Excellent Team player with strong analytical, problem solving, interpersonal / communication skills and quick learning abilities.

TECHNICAL SKILLS

Testing Tools: WinRunner, LoadRunner, Quick Test Pro, TestDirector, Quality Center, Empirix, Rational Clear Quest, Rational Requisite Pro, Net Storm

Operating Systems: Windows 95/98/2000/NT/XP, Unix and Linux

Scripting Languages: SQA Basic, TSL, VB and ASP

Databases: Oracle, MS access, Sybase, TOAD

PROFESSIONAL EXPERIENCE

Confidential

QA Lead & Release Manager

Responsibilities:

• Conducted daily review meetings with external partners like Confidential, Confidential, Confidential and internal teams to schedule planned releases.
• Slated and communicated release schedules and unplanned activities with internal / external groups and maintained visibility
• Created Test Plan and test cases for SMS Communication Framework and Integration tested the SMS functionality end-to-end with Mblox, Listeners and ActiveMQ.
• Created Test Cases and Test Plans for ongoing functional testing for accountnow.com. goldvisa.accountnow.com and API
• Tested the web services end-to-end for Melissa Data address validation, Lead Scoring and Bureau / Experian Q&A service
• Set up test data and supported Marketing Team / UAT testers
• Verified the IVR / Volt services using SOAP UI and performed back-end validation on SQL server Database
• Verified the request and response XMLs for testing partners like Confidential, Confidential, Confidential and Confidential for CashLoads using Postman.
• Validated real time card status, Balance, Transactions, etc at FIS / Card Management System (CMSe)

Environment: JQuery UI, .NET, SQL Server DB, CMS, VMWare, FIS / CMSe

Confidential, SAN FRANCISCO

QA Lead

Responsibilities:

• Lead the mobile launch of Confidential .org in an agile environment
• Play a key role working closely with Product Managers in resolving discrepancies in conjunction with requirements and project planning
• Aid management in standardizing the application on iPad and iPhone by recommending alternatives for incorporation in a phased and iterative manner
• Verify functionalities on iOS and Android
• Participate in mobile UAT involving the entire User environment setup
• Ensure that the Omniture attributes are tracked and follow up with the Business Insights team on SEO implications
• Lead the national roll-out project for enhanced school profile as part of the Confidential grant
• Coordinate communication between various teams to ensure consistency and accuracy around QA activities
• Training and assisting new team members in QA procedures, application processes and testing tools

Confidential, SAN FRANCISCO

QA Lead

Responsibilities:

• Develop high level test strategy and sizing documents
• Review inventory of existing test cases and test data
• Identify impacted automation regression test cases
• Establish resources required based on project milestones
• Review requirements and technical specification
• Perform ambiguity reviews
• Create Test Plan and end to end test cases for Consumer, Small Business and Personal Credit Management Accounts
• Coordinating Release / build activities with the CM team to ensure that the environment and basic functionality is stable before handover to QA
• Create testing game plans, prioritize the testing efforts of the team and execute test cases
• Review and sign off UAT test plan and test cases
• Support LoB during User Acceptance Testing
• Verification of xml request and response files on submission of applications for end to end test coverage
• Coordinating the Testing efforts offshore
• Prepare weekly test reports for senior management
• Provide status on test execution on daily status call with project Release Teams and Management

Confidential, SAN FRANCISCO

QA Lead

Responsibilities:

• Implemented a well defined and structured agile QA Process in place that is transparent and is easy for Development, QA and BA Teams to follow
• Coordinated and led the Testing efforts of the QA Team (both onshore and offshore) with all other cross functional teams, in an agile environment
• Proposed Time estimates for QA Testing per iteration of the cycle and contributed to project planning
• Conducted daily Bug Review meetings with QA Engineers and Business Analysts and communicated the status of JIRA tickets to all Teams for better visibility
• Signed-off on QA and UAT environments prior to several Prod Deployments
• Smoke Tested Production environments and coordinated efforts of Development, Operations, Release Management and QA during PROD deployments
• Migrated Production Accounts on a biweekly basis into SEMA from Confidential .
• Well versed with Confidential API and Tested Network Target settings of Confidential using SOAP UI
• Carried out Performance Testing using Net Storm Tool
• Created Test suite for SEMA using QTP framework
• Generated CI and QA builds per build schedules
• Updated wiki to communicate weekly milestones and deliverables to the higher management
• Participated in weekly Business showcases to better understand business requirements
• Tested the readiness of feeds for QA teams -- verified xsd and validated xml feeds sent to seller central and Amazon

Environment: NetStorm, QTP, Java 6, Flex, XmlSpy, TOAD, Tomcat, Blaze DS (Ams remoting), Hibernate/JPA, Spring, Quartz, and DB2, JIRA, Confluence, Cruise Control, and Jython.

Confidential, Hoboken, NJ

QA Lead

Responsibilities:

• Involved in the Analysis, Design reviews and Testing phases of the application.
• Tested the system end to end manually and also verified Integration Testing with other G20 applications
• Performed Data validation of London Slip, Evidence of Cover and Property Submission Documents.
• Verified Product Line Hierarchy primarily for Casualty and Property Product Lines.
• Provided constructive and effective feed back to the Analysts and Designers of the application.
• Analyzed the Business and Functional areas of the application and its integration with the organization as a whole.
• Co-ordinated the off shore Confidential QA Teams in London, Canada and India.
• Assisted the Automation Test Team in creating Test scripts in QTP using the LT Fast framework
• Involved in Analysis of Performance Test Results for Two Releases of G20 Applications.
• Assigned work to Team members and tracked it to meet deadlines and for reporting status to Senior Management
• Conducted Weekly QA Team meetings with offshore Teams to review and analyze Testing progress

Environment: ClearQuest, LoadRunner, QTP, Windows XP, EJB, J2EE, Java, Web sphere, Oracle 9i

Confidential, NY

Sr. QA Analyst

Responsibilities:

• Create Test Cases for Testing the new functionalities and for verifying back end changes.
• Updated the Regression Test bed.
• Created and Executed SQL queries using TOAD for the purpose of Claim Tracking.
• Created SQL queries for backend Testing of the SQA Oracle Database and for retrieving Claim, Client, Provider and related information.
• Executed Right Fax Testing of multiple Fax servers for both inbound and outbound to identify bottlenecks.
• Generated around 50 HCFA and UB (InPatient and OutPatient) Claims through EnterPrice for Fee Negotiation Testing in SQA environment.
• Validated the system generated Claim Calculations and Benchmarks by comparing these values against the MillFee Applicaton.
• Attended Weekly meetings to review and analyze requirements with Business.

Environment: Mercury Quality Center 9.0, TOAD, SQL Server, Oracle.

Confidential, NY

QA Automation Engineer

Responsibilities:

• Recorded / Played-back scripts in Empirix e-Tester, Executed and Monitored Load and Longevity Tests in e-Load.
• Extracted Performance Test Application logs, CPU / Memory Stats, Metrics and posted for review in the Test Automation Internal site after analyzing errors.
• Studied the Perf. Test Results to analyze if the application is fit for Production use, or will uncover any issue with the app or the infrastructure requiring corrective action prior to Prod Implementation.
• Analyzed Test Request forms to identify the scenario, script navigation, etc.
• Acted as a liason between Test Environment Management (TEM) and QA Test Automation.
• Co-Ordinated with Server Management, TEM and QA to validate the Test Logistics prior to conducting Performance Tests.
• Managed the Test Automation Internal site.
• Updated the Master Schedule on a timely and orderly basis.
• Performed the weekly Maintenance & wellness checks on all the Lab work stations.
• Organized meetings to solidify the Test Requests.
• Acted as a Team player switching back and forth in assisting the Team members when in crunch modes.
• Devised a Metrics System to qualify and quantify the Performance Testing Service rendered by our Team.

Environment: Empirix e-Test Suite, e-Tester v8.1, e-Load v8.1, Microsoft Front Page, J2EE.

Confidential, OH

QA A nalyst

Responsibilities:

• Created Test cases and Scenarios from the business user requirements specifications
• Conducted testing of the system end-end manually .
• Performed Functional, User Interface, GUI and Usability Testing.
• Participated in Unit Testing and Integration Testing.
• Tested entire functionality manually for over 40 application builds with different Regional settings and also conducted manual Regression Testing .
• Performed Data manipulation - using SQL*Plus, PL/SQL
• Developed Test scripts for the GAL review team.
• Identified critical scenarios for extensive Regression Testing.
• Participated in team meetings to discuss the issues arising out of testing.
• Manually tested the application for all the test cases.
• Performed Data Validation/testing on manipulating SQL queries for verifying the report output with results of the query on MS Access Database
• Bug reporting and defect tracking using Team Track .
• Aided management in standardizing the application by recommending alternatives for incorporation in a phased and iterative manner.
• Conducted UAT involving the entire User environment setup
• Communicated with developers through all phases of testing to prioritize bug resolution .
• Compiled and executed complicated SQL queries and verified backend testing.
• Training and assisting new team members in QA procedures, Application processes and testing tools
• Worked with the team to raise the CMM level to 3
• Coordinated communication between various teams to ensure consistency and accuracy across test plans, user manuals.
• Participated in status meetings to discuss and resolve issues.

Environment: TeamTrack, Win Runner 7.6, Load Runner 8.0, VB.NET, ASP.NET, SQL Server2000, Windows XP