OBJECTIVE

Dynamic QA professional seeking a challenging position in the field of Information Technology wherein the knowledge and project management abilities gathered set to attain quality services and solutions. Hands on, goal oriented project lead with keen analytical and problem solving skills focusing client needs and business development.

SUMMARY OF EXPERIENCES

Possess 9 years of experience in IT industry with expertise in Functional Testing & Project / Test Management and exposure to Automation and Performance Testing.

• Holds 5 years of excellent experience in Project / Test Management activities coupled with strong communication and interpersonal skills
• Experienced in Agile / Scrum methodology
• Possess good experience in People Management
• Good exposure and experience to QA Process and methodologies
• Experienced in all the phases of software testing life cycle (STLC)
• Ability to work independently or in a team environment and effectively meet project deliverables on time
• Have been responsible in driving stakeholder meetings for project coordination and issue resolution
• Efficient in coordination between different teams within the project and accountable to key stakeholders
• Actively involved in Steering Committee Meetings and extensive interaction with the client
• Experienced in Retail, HR, Banking, Media Entertainment, Energy & Engineering and Testing Presales

EDUCATION

Electrical & Electronics, Bachelor of Engineering

CERTIFICATIONS

• HP QC 9.2 certified
• Brain Bench certified in Software Testing

TECHNICAL SKILLS

Operating System

Windows 2003, XP, VISTA

Tools

HP QC 10.0, Bugzilla, Rational Clear Quest, TOAD, MS Office, MPP, Hexawise, JIRA, WIKI, Bamboo

Databases

Oracle, SQL Sever

Source Control

MS VSS, MS VSTS, Microfocus StarTeam, MS SharePoint, FishEye

PROFESSIONAL EXPERIENCES

Confidential, FL - USA QA Consultant Nov’11 – Till Date

The Personal Experience Portal (PEP) mission is to organize the Guest\'s experience and make it universally accessible. The PEP allows all Guests to have a comprehensive, seamless, and interactive Disney experience. It is easy to use and intuitively knows what Guests need and desire at all stages of their Guest experience: pre, during and post. Every Guest has the opportunity to use Personal Experience Portal. The functions and features are different for each Guest and are designed for their needs.

Responsibilities:

• Understanding Business and Functional Requirements for PEP Home Page and Mapplication features
• Focusing on Agile Software Development and Test Methodology
• Creating Acceptance Criteria (BDD – Behavior Driven Development test) against the requirements in WIKI
• Peer Review of the Acceptance Criteria
• Walkthrough of the Acceptance Criteria to Tech and PDM (Product Delivery Manager) for review and signoff
• Functional, Integration, System Integration and Regression Testing of the PEP application
• Defect Management through JIRA and QC
• Verifying Automation of Acceptance Criteria (JBehave) execution reports in Bamboo
• Daily Scrum Meetings with Tech and QA team

Environment: Java, Oracle 11g, JIRA, WIKI, Bamboo, Fisheye, QC 10.0

Confidential, FL - USA QA Consultant / Lead Feb’11 – Nov’11

The objective of this project is to reduce the need for the MarketWorks application by removing Contact Center use of it. In addition, Loss Prevention and Finance team also use this application. Their requirements are similar to the needs of the contact center, which are included in this project. In simple terms, enhancing the ATG Contact Center application by adding customer information maintenance that is currently only in CLU or MarketWorks. Modify the integration between ATG and Marketworks/ODS to account for new data flowing between the applications.

Project 2 : Checkout Redesign
Redesigning the entire online checkout process for Chico’s FAS Inc. This redesign will apply for all the three brands of Chico’s FAS – Chico’s, White House |Black Market and Soma Intimates.

The main goals for this project is to

• Improve checkout conversion
• Reduce abandonment
• Simplify and streamline checkout including registration and log in
• Create a more engaging customer experience
• Minimize changes to business logic
• Improve loyalty program recruitment

Project 3 : Children Miracle Network project

The scope of this project is to create of 4 SKU\'s per all Chico’s brand that will allow our customers to give donations to the Children\'s Miracle Network. The SKU\'s will represent donations of $1, $5, $25, and $100. Creative assets will be created and deployed to support the rollout of these donations. In addition, creative assets on Facebook will be updated to provide marketing in support of these new donations.

Project 4 : Recommendations

This project includes the implementation of Certona (3rd party vendor for Chico’s) Recommendations engine for all brands of Chico’s to help customers in ease shopping. This engine will provide customers fitting recommendations for their needs based of the current product selection.

Responsibilities:

• Test Planning and Management
• Designing Functional Test Cases for Integration and E2E Tests
• Functional, Integration and Regression Testing of the WEB and Call Center support application
• Extensive DB validation of Front end test results
• Effective usage of Test Management through HP QC 10.0
• Dynamically during defect triage meetings
• Actively involved during application launch in production at off hours
• Provided support during the User Acceptance Testing (UAT) phase
• Weekly Status Reporting to the Management

Environment: .Net, Java, SQL Server, Hexawise, HP QC 10.0, SharePoint 2007

Confidential, Team / Test Lead Mar’10 – Jan’11

Responsibilities:

• Test Planning and Management
• Preparation of Test Strategy and Test Approach documents
• Providing Effort Estimation for the test design and test execution phases
• Designing Functional Test Cases for Assembly and Product test phases
• Review of work product based on the requirements document
• Providing sign off on all the test deliverables
• Functional and Regression Testing of the application
• Used Clear Quest for complete Defect Management
• Actively involved during defect triage meeting
• Validating the end of execution phase based on the adherence to the exit criteria’s
• Provided support during the User Acceptance Testing (UAT) phase
• Risk Management (Monitoring and Tracking by providing mitigation and contingency plans)
• Weekly Status Reporting and generating Metrics Dashboard to the Top Management
• Handled a team of 3 resources

Environment: .Net, Oracle 10g, Rational Clear Quest, MS SharePoint

Confidential, NY - USA Project Lead May’09 – Feb’10

Responsibilities:

• Project Planning and Management
• Preparation of Test Strategy document
• Providing Effort Estimation for the test design and test execution phases
• Preparation of Functional Test Cases based on the Business/ Functional requirements
• Preparation of Traceability Matrix document to ensure 100% test coverage
• Functional and Regression Testing of the application
• Identification, logging and tracking of defects to closure
• Direct client interaction
• Monitoring and Tracking of offshore activities – Test Design and Execution, Quality Process, Metrics
• Monthly Monitoring and Tracking of Project Risks
• Weekly Project Status Reporting
• Involved in all Quality Audits conducted for the project
• Review of Deliverables from Offshore
• Managed a team of 4 Resources

Environment: Siebel, VB, VB.Net, Data Warehousing, Oracle 10g, BO

Confidential, NJ - USA Test Lead Apr’08–Apr’09

Possess experience in Presales for QA and Testing services.
Responsibilities:

• RFI / RFP analysis and planning
• Preparation of Clarification Log for client’s response
• Co-ordinate with Bid management and solutions team to prepare the response to the proposal
• Timely and effective responses to Request for Information (RFI) and Request for Proposal (RFP)
• Maintaining repository of Proposal components

Confidential, CO - USA QA/ Test Lead Nov’06 – Apr’08

Confidential, is one of the leading global providers of critical technical information, decision-support tools, and related services to customers in the energy, defense, aerospace, construction, electronics and automotive industries. The Company is organized into two operating segments – Energy and Engineering.

Responsibilities:

• Project Planning and Management
• Preparation of SOW, Test Strategy, Test Approach Document and Effort Estimation
• Direct client interaction across USA, Canada and UK
• Monitoring and Tracking of offshore activities – Test Design and Execution, Quality Process, Metrics
• Review of Test Cases and Traceability Matrix
• Functional Testing of Web based and Windows based applications
• Experienced in Agile testing process and methodology
• Defect Management through Rational Clear Quest, Bugzilla, HP QC
• Monthly Monitoring and Tracking of Project Risks
• Involved in all Quality and Information Security Audits conducted for the project
• Knowledge transition to new members inducted to the team
• Weekly Project Status Reporting to clients and key stakeholders
• Delivering Steering Committee presentation to the client highlighting the current project status
• Involved in all Quality Audits conducted for the project
• Conducted performance appraisals for team members
• Review of Deliverables from Onsite / Offshore
• Preparation of Monthly Billing Report to the management
• Managed a team of 12 resources

Environment: .Net, Oracle 9i

Confidential, is the dominant provider of commercial lending solutions to top-tier U.S. financial institutions, focused on enhancing the performance of its clients, mitigating risk and ensuring measurable, successful results. AFS Level III Commercial Loan System is the most comprehensive and flexible "Main Frame" loan management system, Level III\'s unlimited capabilities provides creative edge in today\'s lending market. These include debit/credit batch balancing, innovative methods of accruing interest and fees, retention of suspended earnings, cash floor projections, and extensive reporting.
Responsibilities:

• Functional Testing
• Execution of System Integration and UAT Test Cases
• Execution of Business Scenarios – End to End Business Cycle Test
• Defects Management
• Excellent client handling during onsite tenure

Environment: Visual Basic, IBM Mainframe, DB2

Confidential, USA QA Analyst Mar’05 – Dec’05

Responsibilities:

• Preparation of System Test Plans (STP)
• Preparation of Trace ability Matrix
• System Testing, Regression Testing
• Co ordination between the Testing and Development team members
• Maintaining all Quality related documents in VSS
• Maintained all the Defects using Mercury Quality Center, a defect management Tool

Environment: Java, JSP, Sun one, Oracle Work Flow and PeopleSoft.

Confidential, USAQA Analyst Mar’05 – Sep’05

Responsibilities:

• Preparation of Integration and Sanity Test Cases
• Preparation of Traceability Matrix
• Preparation of Test Data
• Preparation of Test Scenarios
• Unit, Integration, Regression, System and Adhoc Testing
• Co-ordination between the Testing and Development Team Members
• Maintaining all Quality related documents in VSS

Environment: JSP, EJB, Struts, HTML, JavaScript, XML, Oracle 9i, Sun One studio 6, Sun Application Server 7.0, Eclipse.