SUMMARY

• Software Tester with experience in all stages of Software Development Lifecycle
• Proficient in manual and automated testing of mobile, client - server and web-based applications in complex and multi-tier environment
• Experienced in software quality assurance in payment processing, merchant and credit card industry
• Experienced in regulatory compliance validation in payment processing and merchant onboarding
• Strong interpersonal skills with the ability to collaborate and work effectively with developers, management leads and end users. Excellent communication abilities, detail oriented and work efficiently as a team player
• Strong ability to analyze Business Requirements and creating suitable test plans
• Expert in all phases of testing, from test planning assistance to defect tracking and preparing accurate status reports
• Experienced in using various project management and testing tools such as TFS from MS, Test Case Management Tools such as Quality Center ( ALM ), TFS, MTM (Microsoft Test Management), SOAPUI, Bugzilla, Cygwin, Jira, MYSQL, and Oracle
• Expert in preparing Traceability Matrix for mapping of test cases with the requirements for complete test coverage
• Excellent in executing smoke test as part of entrance criteria, component, functional, integration, system and regression testing
• Expert in preparing and executing tests in Windows and Mobile (iOS and Android) environments
• Expert in performing black box and white box testing for both non-functional and functional requirements
• Expert in verification and validation testing to make sure that customer needs and product specifications are met
• Experienced in different methodologies: Agile, Iterative and Waterfall
• Excellent command of executing and performing SQL queries to perform back-end testing for checking stored procedures, tables and views
• Great ability and interest to learn new tools and technologies

TECHNICAL SKILLS

• Tools: Visual Studio - Team Foundation Server, API tester (Automation Test Harness), Quality Center, SoapUI, Xamrin Test Cloud for Automation, MySQL, Bugzilla, Angular JS, Karma, Jira
• Operating Systems/Environments: Windows, Mac, Mobile (iOS and Android)
• Databases: MySQL, Oracle
• Database Browsers: SQL Server Management Studio

PROFESSIONAL EXPERIENCE

Confidential, Aurora, Colorado

IT QA Specialist

Responsibilities:

• Collaborate with business stakeholders, technical teams, and other test teams for comprehensive QA coverage of Confidential applications, using business requirements as guideposts
• Interface with and support Confidential customers/end-users, including the current beta clients
• Actively participate in product enhancements discussions to provide QA perspectives and test findings
• Design, develop and document test plans for ProcessNow and Boarding API applications according to the business and technical requirements
• Execute test cases for unit, functional, regression and integration testing
• Execute Karma test runner for performance testing, by letting the transactions run overnight or for several hours at a time, and evaluating results of load testing as well as test for any memory leaks
• Perform end to end testing and verify the result in various systems and different stages of OnTrak system
• Enhance and develop DB queries to verify the accurate data input in the valid tables
• Proficient with custom test harness and tools required to test specialized Confidential applications and capabilities
• Proficient in setting up Confidential test harness to execute the regression test suit, so that it automatically runs multiple methods consecutively
• Proficient in examining the XML output from the testing and evaluate the result of the executed call methods
• Document test results aligned with TSY test methodologies
• Provide QA feedback for further requirement to support product and capability enhancements
• First point of contact for any questions from the beta clients and provide them information on the functionality of Onboarding API, so that they can build their own UI similar to our existing onboarding system (ELAPP
• Provide guidance to UAT testers on the complex features of the ProcessNow line as well as boarding API (in absence of a user interface and provide examples of the required JSON input

Confidential, Dallas, Texas

Q A Analyst/Tester

Responsibilities:

• Followed Agile by attending daily scrum meetings and provided status to the project team for any work completion, current assignment and any critical issues
• Authored and executed functional test cases for modules, ‘ log in ’, ‘ sign-up’ and ‘log out ’
• Created and maintained Traceability Matrix to ensure coverage and mapping of Requirements with Test cases
• Conducted peer reviews for test cases written by other testers on the team
• Verified unit testing has been performed by the developers and build notes are provided, with each new build
• Validated Entrance Criteria by executing smoke test for high level functionality of the application
• Executed Test Cases including happy path and negative test steps and performed component testing on various modules like ‘Sign-up’, ‘My Profile’, and ‘Frequent Orders’
• Participated in functional and integration testing on all components and verified Product Specifications and User Requirements were being met
• Authored SQL Queries to search and verify the database is accurate in ‘ Participating Restaurants ’, and ‘Location’ modules
• Used virtual terminals to test in various Confidential environments
• Used Xamrin Test Cloud automation tool to test the payment processing app on virtual devices in cloud
• Logged, Tracked and Updated defects using Quality Centre
• Performed regression test after defect fixes to make sure that previously working functionalities were intact
• Executed various detailed tests to check the Usability of website and reported bugs in all components including ‘Favorite Restaurants’, Pending Orders’ and ‘Customer Feedback’
• Confirmed that all outstanding defects are either passed or deferred before the production release
• Executed non-invasive tests on production release to make sure that ProcessNow application works according to the requirement
• Participated in User-Acceptance Test and validated the application meets the customer’s needs