Objectives: Seeking full-time employment in fast growing industry with related field in Analysis and SME allowing me to work enhance my skills and demonstrate my performance.

Education:

ESI Business Analyst

Experience:

Assistant Manager
Confidential. Philadelphia PA April 2009 to September 2009
Responsibilities as Assistant Manager

• Drive sales in assigned area of responsibility, including merchandise presentation, competitive pricing, maintaining inventory level.
• Ensuring hourly associates are accountable and maintaining QA standards.
• Provide directions and guidelines on execution of company programs and strategic initiatives
• Encourage associate to identify and communicate ideas that improves the product and service to customers.
• Assist hourly associates in identifying the root cause on customer complaints and addressing difficult and complex issues.
• Review customer focused data and adjusts the performance to exceed customer expectations.
• Coordinate and align planning with organizational initiatives and directions, make changes, as needed to achieve performance and results.
• Building trust, cooperative relationship, and alliance with others inside and outside.
• Provide specific, honest, accurate, and timely feedback on associates performance to encourage associates to maximize time and skill level performance.
• Plans and prepares work schedules and assigns employees to specific duties
• Orders merchandise or prepares requisitions to replenish merchandise on hand. Ensures compliance of employees with established security, sales, and record keeping procedures and practices

Distribution Analyst
Confidential, Aurora CO April 2007 to August 2008
Responsibilities as Distribution Analyst

• Responsible for the analytical functions for creating standard reporting for business units.
• Served as the primary resource for managing projects and analyzing related distribution operations.
• Developed queries, analysis and dashboards for internal staff including standard and ad-hoc reports.
• Collect, analyze, interpret, and summarize data in preparation for statistical and analytical reports.
• Works with individuals throughout the organization in support of business units.
• Identify and creates reporting tools to support service lines.
• Analyze and interpret data for forecasting results.
• Designed and developed specific tools utilizing Microsoft Access and Excel to assist the Non Acute business.
• Acts as authority and SME on supply chain systems and DC operations

Distribution Specialist
Confidential, Bensalem PA February 2005 to April 2007.
Responsibilities as Distribution Specialist

• Analyzing and normalizing the ease of operation by process monitoring, understand nature of improvement.
• Play Key Roll in Root Cause Elimination of distribution related issues.
• Designed and measure individual productivity for Shipping and receiving sectors of distribution center for core functionality improvement
• Assisting Supervisors for designing and implementing of process improvement.
• Generate Quarterly Performance Results to meet Company’s Goals.
• Assist sr. management in analyzing volume forecast and resource requirements.
• Support Business by using Churn Management skills and techniques to gain performance

• Generating of reports for DCs for Corporate use.
• Analyzing and normalizing the project by creating the flow diagrams, implementations, and scheduling.
• Play Key Roll in Root Cause Elimination of Quality Related Issues, while maintaining highest level of team integrity.
• Perform Intensive audit of inbound and outbound deliveries of shipments to assure highest level of quality to customer and in house work at DC’s.
• Assisting Supervisors and superiors for designing and implementing of QA Aspects for Auditing.
• Helping in Developing, Implementing, supporting and processing QA/QC program for audit in distribution centers.
• Support QA department in cross functional work within Production, Distribution, Shipping and customer service departments,

Quality Assurance Auditor 
Confidential, Bensalem PA April 2001 to March 2003.
Responsibilities as QA Auditor

• Designed and Implemented the QUEST application for Quality Assurance dept using Visual Basic, MS Access and SQL. This application is designed to capture real-time information on Receiving Inbound Deliveries, Production, and Outgoing Orders from Shipping. This system also generates 130 different graphical Reports for Administrator Level.
• Responsible for WAP Testing, First Article Check, Specification Sheet Check of material Received.
• Expertise in RF Configuration, Troubleshooting of RF Issues, Update and keep in touch with recent technologies of RF.
• Database maintenance for QUEST on Daily, Weekly basis. As well as help auditors in inspecting product as well in different scenarios of QA Audit procedure.
• Perform sample audit and as well increase the sample size of audit if any discrepancies found in the received goods.

Computer Skills

Operating System

Windows Family, MS DOS 6.20 & 6.22, Unix

Networking

Novell Networking, Windows 2000 Server & Workstation, & Telecommunication

Programming

Visual FoxPro 5.0 & 6.0, Visual J++, COBOL, Java, Visual basic 6.0 and VB.net

Database Mgmt.

MS Access 97, 2000, Sybase, Power Builder 5.0, Dbase.

Web Design

HTML, DHTML, CGI, Perl, ASP, VB Script, Java Script, WML, VML

Hardware Knowledge

TCP/IP, CISCO, Installation, troubleshooting, of Hardware and Software.

Theoretical Knowledge

Database Design & App. Development, System Structure Analysis Design, Relational Database Management.

WMS Tools:

SAP R/3, PkMS, Samsons Activations, Streamline App. Support, Quest {QA Application}

Strengths:

• Phenomenally energetic, eager to learn and extremely flexible.
• Superior Skills in problem identification, analysis and implementing solution
• Leadership skills, self-confident towards quality work and firm believer of team work
• Self-starter, intensely hardworking and capable of bringing results under most stressful condition.
• Interactive working knowledge of SAP, People Soft and other WMA tools.
• Intermediate Skills for Information Technology, specialized in Software, Hardware, Networking.
• Innovative, highly motivated & committed to deliver top quality work
• Effective project management, communication, internal and external management skills.
• Unique ability of carrying product from concepts through distribution with broad vision of correlation, integration of various components compressing Supply Chain Management and Business Concepts.
• Ability of organizing, prioritizing, and scheduling work assignments
• ESI certified Business Analyst