Quality Control Analyst Resume

SUMMARY

Highly motivated, results - oriented Business and Quality Assurance Analyst with a superb customer satisfaction record is seeking to add value to organization using her comprehensive skillset.
Possesses excellent communication and writing skills to create Test Plans, Test Scripts, Test Cases, and Business Requirements Document (BRD).
Very observant with an aptitude to perform an assortment of software testing.
Dedicated to paying close attention to test results for reporting and bug tracking.
Strong problemsolving, analytical, and reporting abilities with a skill in task management.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Quality Control Analyst / Business Analyst

Confidential

Responsibilities:

Led team supporting quality assurance and testing of financial systems including but not limited to those for transfer agent and shareholder recordkeeping; fund accounting; financial reporting; portfolio, order, and execution management; business intelligence and reporting; compliance; and enterprise application integration, business process automation, and file transfer and transformation.
Held elicitation sessions with key stakeholders to obtain business requirements.
Conducted business process analysis and identified key issues, gaps and needs that pertained to the project.
Constructed and documented requirements into an easily understood data and process model.
Coordinated meetings between project team members, stakeholders, and business partners to obtain a mutual understanding of the requirements.
Supported projects mostly utilizing agile methods, including bi-weekly production releases, standups, epics, sprints, spikes, backlogs, burndown, etc.; some projects leveraging a traditional waterfall method with more upfront requirements, architecture, and design and longer-term development and release cycles.

Quality Control / Quality Assurance Analyst / Tester

Confidential

Responsibilities:

Worked with project teams in the development, launch, and maintenance of company Websites and other applications.
Performed quality assurance, testing, and governance role for projects related to Web account access and trading for shareholders, PowerAgent transfer agent shareholder recordkeeping, fund accounting NAV verification, portfolio management and trading, Biztalk systems integration, and internal reporting tools.
Activities included requirements review and traceability; test strategy and script development; testing; issue tracking and resolution; change management; document management; and support documentation creation, including for end users and for production and application support.
Analyzed use cases, requirements and built rules matrixes; developed and executed test cases; captured issues; and worked with developers and users to resolve issues.
Replicated operational issues in a test environment and worked with development staff to resolve the issues.