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Quality Assurance Engineer Resume

Rothsay, MN

SUMMARY

Experienced software quality assurance professional with comprehensive knowledge in leading software testing efforts; testing web, client/server and tablet applications; test automation; and test documentation management including writing test plans and test cases for both Agile and Waterfall development methodologies.

TECHNOLOGY SKILLS

Test Automation Tools: HP QuickTest Pro, TestComplete, Selenium
Test Management Tools: HP Quality Center, TargetProcess, Version 1, Bugzilla
Databases: MS SQL Server, MySQL
Operating Systems: Windows, UNIX, AS/400
Languages: VBScript, Perl

EXPERIENCE

Confidential, Fargo, ND
October 2011 - Present
Quality Assurance Engineer

  • Started the quality assurance department from scratch and have implemented procedures to incorporate a structured testing process into the development lifecycle which results in the release of quality web and mobile applications
  • Implementing automated testing into the development process using Selenium on Eclipse and Selenium IDE
  • Test web services using SoapUI and RESTClient

Confidential, Fargo, ND
October 2010 - October 2011
Quality Assurance Lead

  • Managed offshore testing team consisting of four software testers
  • Coordinated user acceptance testing efforts on various products utilizing subject matter experts from different departments
  • Wrote and executed detailed test plans and test cases to verify software functionality and adherence to business requirements for client/server applications
  • Executed automated test cases on TestComplete
  • Created virtual images to test various system configurations using Microsoft Virtual PC

Confidential, Spicer, MN
June 2010 - October 2010
Software Quality Assurance Specialist

  • Manually tested client websites to verify adherence to customer requirements and expectations

Confidential, Fargo, ND
December 2008 to January 2010
Quality Assurance Analyst

  • Manually tested Engage B2B marketing web application including the ability to integrate with Salesforce.com
  • Performed localization testing to verify would function properly for customers outside the United States

Confidential, Fargo, ND
August 2007 to November 2008
Software Quality Assurance Analyst

  • Wrote and executed all automated test cases which tested SPARAK banking software
  • Provided second level support to external customers

Confidential, Alexandria, MN
June 2007 to August 2007
Test Project Manager

  • Coordinated all user acceptance testing efforts by determining and scheduling needed resources

Confidential, Fargo, ND
March 2005 to June 2007
Software Quality Assurance Analyst

  • Researched, recommended and implemented automated testing solutions
  • Wrote and executed all automated test cases which tested SPARAK banking software
  • Provided second level support to external customers
  • Nominated for 2006 Harland Pillar Award for work with test automation

Confidential, Alexandria, MN
February 2002 to March 2005
Senior Quality Analyst

  • Led user acceptance testing of VeriSign CIMS cellular communications billing system and assisted with testing of COMMSOFT cellular communications billing system
  • Gathered information to be included in Amdocs system conversion requirements documentation
  • Participated in Amdocs system conversion testing
  • Wrote end-user documentation for new functionality added to the applications

Confidential, Testing Analyst 1999 to 2001
Confidential, Testing Engineer 1998 to 1999
Confidential, 1998
Confidential,Staff Accountant 1997 to 1998

EDUCATION

Bachelor of Science Degree in Accounting

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