SUMMARY

• Experienced Software Quality Assurance Analyst with successful track record seeking a growth - oriented position in a cutting-edge organization. Offering a unique blend of business and technical experience, recommending new approaches and testing procedures to affect continual improvement and operational efficiency.
• Test experience includes: Functional, Integration, Sanity (Smoke), System/End-to-End, Boundary Regression, Environment/Compatibility (Cross Platform/Cross Browser), using Black Box and Grey Box approaches.
• 4 years of experience as Software Quality Assurance Analyst testing on several retail and medical domains, as well as mobile application testing.
• Underwent over 100 hours of professional training in Software testing.
• Possess good knowledge of all the phases of SDLC (Software Development Life Cycle), and STLC (Software Testing Life Cycle) with core focus on Quality Assurance.
• Experienced in analyzing requirements, developed and maintained Test Plans, Test Cases and User Stories in tandem to the business needs.
• Ability to conduct Unit, Functional, Regression, Stress, Performance, Integration, and UAT (User Acceptance Testing)
• Strong aptitude and experience working in Waterfall, Agile, and Scrum Methodologies.
• Experienced in testing Client Server and Web Based Applications.
• Hands-on experience with QA tools such as Jira, Bugzilla, HP ALM, and MTM (Microsoft Test Manager) and TFS (Team Foundation Server)
• Strong knowledge in SQL, performed Back End Testing, and writing SQL Queries.
• Experienced in testing the application on multiple browsers (IE, Firefox, Chrome, Safari, etc.) for the purpose of browser compatibility, Testing/Cross Browser Testing.
• Highly experienced with using Charles Proxy (Bandwidth testing)
• Mobile testing experience in Android, Windows Mobile, and IOs devices (Tablets and Smartphones).
• Hands on experience on Web Service testing using SOAP UI.
• Able to acquire new technical skills and comprehend abstract concepts rapidly.
• Outstanding analytical, decision making, and management skills with the ability to organize activities effectively and efficiently in an ever-changing environment with multiple deadlines.
• Networking with Business Analyst, Development, Management and other team members.
• Always willing to learn, perform, and serve better to build top performing team work committed to excellence
• Excellent leadership and communication skills.

TECHNICAL SKILLS

Testing Tools: HP Application Lifecycle Management (ALM)/Quality Center (QC), JIRA, Bugzilla

Language: Java, Python, SQL, HTML, XML

Operating System: Windows 10, Mac OS X, Android, iOS and Windows mobile OS

Methodologies: Agile/Scrum and Waterfall

Others: MS-Project, MS-Excel, MS-Word, MS-PowerPoint, MS-Visio

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst

Confidential, Stamford, CT

Responsibilities:

• Review and interpret business requirement documents, and apply the functionality to testing models.
• Developed and modifying test cases against SAP Hybris and worked with end user to understand workflows.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Perform weekly meeting with BA, development team and other QA analysts for defects and Test plans.
• Used HP ALM 12 to write test plans, for test execution and to capture defects, also track and manage dashboard of any type of updates for project release.
• Support holistic testing efforts for multiple software releases.
• Plan for stress testing, performance testing, and/or non-functional testing, as requested.
• Ensure all work and tests performed are within standards and guidelines.
• Involved in End to End testing, system testing and Regression Testing.

Quality Assurance Analyst

Confidential, New York, NY

Responsibilities:

• Developed test plans and detailed functional and usability test cases for each deliverable of the software and project implementation services and reviewed test cases with System Analyst and Developer.
• Tracked test case execution progress, test results analysis, defect reporting.
• Escalated issues to developer and retested the fixes and tracked defects until the defect is set to Closure.
• Reported defects and bugs in Jira and worked closely with developers to resolve issues based on priority and severity.
• Worked in an Agile methodology environment which requires daily Scrum meetings with senior management to discuss testing status.
• Performed Functional Regression Testing and involved in load and performance testing of the application.
• Performed Web testing and cross browser testing during different stages of application development.
• Prepare requirement traceability matrix document to analyze testing status.
• Created a detailed defect reports in order to duplicate the Bug explored in the application.
• Performed SQL querying to validate the data in the backend database.
• Attended and provided inputs for the application development during group meetings, to analyze the progress and the deadlines.
• Worked as a team to enhance the application and delivered results according to set deadlines.
• Responsible for setting up the test environment by installing and configuring various tools.

Quality Assurance Analyst

Confidential, New York, NY

Responsibilities:

• Extensively used Jira for user stories, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects to Jira.
• Performed the compatibility testing as well as Boundary Analysis for interpreting the positive/negative results of checkout flows.
• Performed Functional, Integration, Regression, System testing, acceptance testing for the Application.
• Performed SQL queries for Back-end Testing and verification of credit card.
• Worked with product development managers, business analysts and developers to resolve issues and understanding the business requirements.
• Worked in Agile methodology. Attended Daily standup meetings.
• Used Agile Methodology to minimize risk by implementing software development in short time boxes or iterations.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Created description object with specified properties and values during run time, to use instead of logical names in test scripts.
• Performed Web testing and Cross Browser Testing.
• Performed Backend testing using SQL queries to test the warehouse management module.
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Developed Test Plans for UAT purpose and worked with end user group and warehouse manager (retailer and customer).
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.